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All Journal Jurnal Teknologi dan Manajemen Informatika TEKNOLOGI: Jurnal Ilmiah Sistem Informasi TELKOMNIKA (Telecommunication Computing Electronics and Control) Jurnal Ilmiah Kursor Register: Jurnal Ilmiah Teknologi Sistem Informasi Jurnal Teknologi dan Sistem Komputer Jurnal ELTIKOM : Jurnal Teknik Elektro, Teknologi Informasi dan Komputer INTEGER: Journal of Information Technology Teknika: Engineering and Sains Journal Knowledge Engineering and Data Science JICTE (Journal of Information and Computer Technology Education) SMARTICS Journal Kinetik: Game Technology, Information System, Computer Network, Computing, Electronics, and Control Konvergensi Jurnal Sisfokom (Sistem Informasi dan Komputer) INTECOMS: Journal of Information Technology and Computer Science JPP IPTEK (Jurnal Pengabdian dan Penerapan IPTEK) Antivirus : Jurnal Ilmiah Teknik Informatika Journal of Information System,Graphics, Hospitality and Technology Jutisi: Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Jurnal Teknologi Informasi dan Terapan (J-TIT) Jurnal Teknika Teknika Journal of Electrical Engineering and Computer (JEECOM) Best : Journal of Applied Electrical, Science and Technology Insyst : Journal of Intelligent System and Computation J-Intech (Journal of Information and Technology) Joutica : Journal of Informatic Unisla Jurnal Nasional Teknik Elektro dan Teknologi Informasi Insand Comtech : Information Science and Computer Technology Journal Jurnal Indonesia Sosial Teknologi JEECS (Journal of Electrical Engineering and Computer Sciences) Eksplorasi Teknologi Enterprise & Sistem Informasi (EKSTENSI) EduTech Journal
Endang Setyati
Institut Sains Dan Teknologi Terpadu Surabaya
Aerospace Engineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Physics Social Sciences Other

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Journal : EduTech Journal

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Factors Influencing Users in Using Mobile Banking with the Extended Unified Technology Acceptance and Use of Technology Model Supandik, Ujang Joko; Pranama, Edwin; Setyati, Endang
EduTech Journal Vol. 2 No. 1 (2025): JET-MAY
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/zyrenc18

Abstract

As one of the most innovative and new technologies, Mobile banking is a good example of the breakthrough of mobile technology in the banking sector, allowing customers to independently perform financial transactions (i.e. balance inquiries, fund transfers, bill payments) via mobile devices, smartphones, or Personal Digital Assistants (PDAs) at a time and place chosen by the customer. Customers in Indonesia have now widely used the internet for financial services. This study aims to analyze the factors that influence users in using mobile banking in Indonesia using the Extended Unified Theory of Acceptance and Use of Technology (UTAUT) model. This study identifies key variables such as security, trust, performance expectations, social influence and user intentions in adopting mobile banking in Indonesia. The method used in this research is to conduct a survey by distributing questionnaires using Google Form and distributed via WhatsApp, Instagram and word of mouth, at least 400 respondents to mobile banking users. The results of the analysis show that all factors have a significant influence on user intention to use mobile banking. In addition, the Trust and security variables play a very important role in adopting mobile banking. These findings are expected to provide solutions for mobile banking providers in.
Co-Authors Abdur Rouf Achmad Firman Choiri Agung Adi Saptomo Agung Dewa Bagus Soetiono Ajeng Restu Kusumastuti Akhmad Solikin Andi Sanjaya Andi Sanjaya Andriyanto, Pyepit Rinekso Anggay Luri Pramana Arif Priyambodo Azis Suroni Budi, Rizal Devi Dwi Purwanto Dicka Y Kardono Edwin Pramana Eko Mulyanto Yuniarno Elis Fitrianingsih Esther Irawati Setiawan Fachrul Kurniawan Farkhan, Muhammad Febriantoro, Erfan Fery Satria Kristianto Fitrianingsih, Elis Francisca H Chandra Francisca Haryanti Chandra Gunawan Gunawan Gunawan Gunawan, Tjwanda Putera Hans Keven Budi Prakoso Harianto, Reddy Alexandro Hatem Alsadeg Ali Salim Hendrawan Armanto Herman Budianto Honoris Setiahadi Ine Juniwati Joan Santoso Kartika, Bara Alpa Yoga Kholilul Rohman Kurniawan Lilis Setyaningsih Luhfita Tirta Lukman Zaman Luqman Zaman M. Najamudin Ridha Masrur Anwar Mauridhi Hery Purnomo Maysas Yafi' Urrochman Mochamad Hariadi Muhammad Farkhan Muhammad Turmudzi Nafi'iyah, Nur Novi Duwi Setyorini Peter Winardi Pranama, Edwin Raden Mohamad Herdian Bhakti Rafliana Natalia da Silva Raymond Sutjiadi Reddy Alexandro Harianto Resmana Lim Retno Wardhani Rusina Widha Febriana Salim, Shierly Kartika San, Joan Santoso, Elkana Lewi Soetiono, Agung Dewa Bagus Subroto Prasetya Hudiono Sugiarto, Raymond Suharyono Az Suhatati Tjandra Supandik, Ujang Joko Surya Sumpeno Suyuti, Mahmud Tjwanda Putera Gunawan Tri Septianto Tuesday saka gustaf Udkhiati Mawaddah Uliontang Uliontang Wahyudi, Nanang Yosi Kristian Yuliana Melita Pranoto Yulius Widi Nugroho Yunita, Helda Zaman, Luqman