Article Per Year (5 Year)
p-Index From 2021 - 2026
0.947
P-Index
This Author published in this journals
All Journal JURNAL PEDAGOGY Ulumuddin : Jurnal Ilmu-ilmu Keislaman INCARE Jurnal Media Ekonomi Journal of Management and Administration Provision
Sugiyarti Sugiyarti, Sugiyarti
STAIN Jurai Siwo Metro
Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

Published : 5 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Journal of Management and Administration Provision

 1 
The Influence of Midwife Performance Determinant Factors on Service Quality at Aji Batara Agung Dewa Sakti Regency Hospital, Kutai Kartanegara Sugiyarti, Sugiyarti; Yuliaty, Farida; Asnar, Etty Sofia Mariati; Paramarta, Vip
Journal of Management and Administration Provision Vol. 5 No. 1 (2025): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v5i1.524

Abstract

The purpose of this study is to examine the relationships between service performance and the variables of motivation, rewards, workload, supervision, and training.  This study's methodology is quantitative in nature.  A total of 36 midwives from Aji Batara Agung Dewa Sakti Hospital made up the study's sample.  Data for the study were gathered via questionnaire answers, and with the use of the SEM PLS software, SEM techniques were used for analysis.  Data analysis findings indicate that training, supervision, workload, incentives, and motivation all have a major impact on service quality.  According to this conclusion, the quality of the resultant service improves with the amount of these five variables.  Nevertheless, there is no meaningful correlation between the reward variable and service quality.  According to this study, management at Aji Batara Agung Dewa Sakti Hospital in Kutai Kartanegara Regency must give priority to managing these crucial elements in order to enhance service quality.
Co-Authors Ahmad Subhan Roza, Ahmad Subhan Asnar, Etty Sofia Mariati Farida Yuliaty Idayati, Irma Surajiyo Surajiyo Vip Paramarta