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All Journal Jurnal Kajian Informasi & Perpustakaan Jurnal Kajian Komunikasi Jurnal Ilmu Komunikasi UHO : Jurnal Penelitian Kajian Ilmu Komunikasi dan Informasi Jurnal The Messenger PRofesi Humas Jurnal Komunikasi Lontar : Jurnal Ilmu Komunikasi PROSIDING KOMUNIKASI JISIP: Jurnal Ilmu Sosial dan Pendidikan Prologia Jurnal Ilmu Politik dan Komunikasi Kumawula: Jurnal Pengabdian Kepada Masyarakat Informatio: Journal of Library and Information Science Acitya Bhakti Socius: Social Sciences Research Journal Midang PEDAMAS (Pengabdian Kepada Masyarakat) Comdent: Communication Student Journal Jurnal Pengabdian Nasional (JPN) Indonesia
Retasari Dewi, Retasari
BRI Kantor Cabang BSD
Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences Other

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Crisis Response Strategy of PT. Angkasa Pura II on the News of Health Protocol Violations at Soekarno-Hatta Airport Negara, Melinda Puspa; Dida, Susanne; Dewi, Retasari
LONTAR: Jurnal Ilmu Komunikasi Vol. 11 No. 1 (2023): Lontar : Jurnal Ilmu Komunikasi
Publisher : Program Studi Ilmu Komunikasi Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/lontar.v11i1.6308

Abstract

Thursday, May 14th, 2020, the public was shocked by the occurrences of violations of health protocol during the pandemic Covid-19 at Soekarno-Hatta Airport. At that time, the government was relaxing the Large-Scale Social Restrictions (PSBB) by re-activating public transportation modes. Reports in the mass media and social media cornered PT. Angkasa Pura II, the airport administrator, is a party that is negligent in managing flight schedules and rules for maintaining distance at the airport. This research objective was to identify the crisis response strategy carried out by PT Angkasa Pura II to overcome the negative news resulting from the incident of health protocol violations at Soekarno-Hatta Airport. The study discusses crisis response strategies derived from Situational Crisis Communication Theory (SCCT). This research method is qualitative. Research data was obtained through interviews, observation, and literature study. The results of this research, AP II crisis response strategies were, (1) rebuilding, the rebuilding response strategy AP II was conducted with an apology. (2) Take corrective actions, AP II made some physical improvements, increasing field staff and warning signs for applicating health protocols in public spaces. And (3) diminishment, the diminishment response strategy AP II was conducted by submitting excuses and justifications. AP II attempts crisis framing by disseminating information about the company's efforts and commitments that are disseminated through the company's website and social media. This step aims to make the public aware of the company's positive efforts to deal with the crisis and the public also understands that AP II has no intention of committing violations.
Pengembangan Seri Buku Cerita Anak sebagai Media Pengenalan Wisata Jatigede Dewi, Retasari; Susanne Dida; Agus Rahmat; Kokom Komariah; Yanti Setianti; Fajar Syuderajat
ACITYA BHAKTI Vol. 6 No. 1 (2026): ACITYA BHAKTI
Publisher : Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/acb.v6i1.58431

Abstract

Buku cerita bergambar kerap digunakan sebagai media stimulasi kecerdasan berbahasa dan berbicara pada anak-anak. Beberapa buku cerita diproduksi dengan tujuan memberikan informasi kesehatan, pemahaman emosi, cerita keteladanan, hingga pengenalan tempat wisata. Kegiatan Pengabdian pada masyarakat ini bertujuan untuk mengembangkan seri buku cerita berdasarkan potensi wisata dari Kecamatan Jatigede. Buku ini terdiri dari tiga seri yang akan membahas mengenai potensi-potensi wisata yang dimiliki Jatigede diantaranya yaitu potensi alam, sosial budaya dan potensi buatan manusia. Buku ini menjadi media untuk  mengenalkan potensi wisata yang ada di Jatigede kepada publik, khususnya siswa sekolah dasar. Metode yang digunakan dalam kegiatan ini adalah penelitian dan pengembangan (R&D). Proses pengembangan buku cerita itu sendiri melalui beberapa tahap, antara lain: 1) tahap survei materi buku cerita, 2) Diskusi Kelompok Terpimpin (DKT), 3) tahap Perencanaan dan Penyusunan naskah & design, 4) tahap uji coba, 5) tahap validasi dan revisi, dan 6) Diseminasi buku cerita. Tahap validasi dilakukan oleh dosen ahli komunikasi visual dan dosen ahli penulisan kreatif. Tahap uji coba dilakukan di Sekolah Dasar di Kecamatan Jatigede pada saat kegiatan pembelajaran dilaksanakan bersama guru, murid kelas bawah (kelas 1–3) dan murid kelas atas (4-6). Pada saat uji coba lapangan menggunakan kuisioner (5 pertanyaan) yang ditujukan kepada anak-anak.
Co-Authors Abdullah, Zulhamri Bin Agus Rahmat Al-Fitri, Risa Rizkia Salvabila Amaliah, St. Mukhlisahtul Batubara, Alfindy Selma Serafina Elnovani Lusiana Evi Nursanti Rukmana, Evi Nursanti Fajar Syuderajat Fajriani Ananda Gobel, Sry Ade Muhtya Hanny Hafiar Herlina Agustin Ice Irawati Jenny Ratna Suminar Kokom Komariah Manuputty, Audrey Muslimin, Fauzy Akmal Negara, Melinda Puspa Permatasari, Elizabeth Indah Putri Pramadi, Yoka Rafli, Zahwa Putri Renata Anisa Rostika Yuliani Sabatini, Sabila Safi, Abdul Qayoum Susanne Dida Yanti Setianti Yustikasari Yustikasari, Yustikasari