Sri Suryoko
Jurusan Ilmu Administrasi Bisnis

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ANALISIS PENGARUH EFISIENSI MODAL KERJA, LIKUIDITAS, DAN SOLVABILITAS TERHADAP PROFITABILITAS PADA PERUSAHAAN KOSMETIK DAN BARANG KEPERLUAN RUMAH TANGGA YANG TERDAFTAR DI BURSA EFEK INDONESIA PERIODE 2009-2013 Rena Aprilia Bonita; Agus Hermani; Sri Suryoko
Jurnal Ilmu Administrasi Bisnis Vol 4, No 4 (2015)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (143.973 KB) | DOI: 10.14710/jiab.2015.9361

Abstract

Each company has the ability to generate profits which is called profitability. In essence, every company wants a high profitability level. The company expects the high level of profitability in order to realize its visions that has been established in the future. However, the fact shows that most companies still have low profitability levels, for example, the cosmetic and household industries. The low profitability levels of the companies most probably caused by working capital efficiency, liquidity, and solvency. This research aims to analyze the growth of working capital efficiency, liquidity, solvency, and also profitability, as well as eximining the influence of working capital effiency, liquidity, and solvability to profitability on the cosmetic and household industries which are registered at Indonesia Stock Exchange for 2009-2013 periods. This research is an explanatory research which has four industries as its populations. Since the populations are limited, this research uses census sampling, which all populations become as its samples, consist of four companies for 5 periods, so this research obtains 20 data ratios. It uses secondary data, such as the financial statements of all sampled companies for five periods. Its analytical methods are financial ratios analysis, significance test, regression test, correlation test, and coefficient of determination test. The results show that (1) Most of working capital efficiency and profitability level at the companies are still not good, but most of them are excellent in liquidity and solvency level; (2) there is no significant influence between working capital efficiency and profitability, but in partially, liquidity and solvency, each of them has significant influence to profitability, and (3) All of independent variables don’t have significant influence to profitability in simultaneously.
Pengaruh Tarif dan Kualitas Pelayanan Terhadap Kepuasan Konsumen (Studi Pada CV. Noria Jaya Abadi Amat Rental Semarang) Aditya Utama Putra; Agus Hermani; Sri Suryoko
Jurnal Ilmu Administrasi Bisnis Vol 3, No 4 (2014)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (89.895 KB) | DOI: 10.14710/jiab.2014.6505

Abstract

Population growth will increase the demand, both qualitatively and quantitatively. Vehicle needs is increasingly rising, they want things to be practical and easy, so they choose a car to transport all members of his family or in a vehicle. In this case the customer satisfaction is a matter that greatly affect the growth and development of the car rental company. The level of customer satisfaction with a product will give a reflection of success in producing a good company, because if a product will be a failure if the product or service does not provide satisfaction for its users. One of them is to provide customer satisfaction is the application of rates, so that may affect the price of the car rental. Quality of service is also very important because the quality of service is work performed by the employees to serve the customers in order to feel comfortable             This study aims to determine the effect of variable rates and quality service to customer satisfaction on the CV. Noria Amat Rental Jaya Abadi Semarang. The population of this research is the customer's CV. Noria Jaya Abadi Rental Amat, and the sample amounted to 80 respondents. Measurement scale using a Likert scale. Analysis of the data using linear regression analysis.             From the analysis of the data can be concluded that the effect on the variable rates of 30.6 percent consumer satisfaction. Variables affect the Quality of Service Customer Satisfaction by 40 percent. Together Rates and Service Quality effect on Consumer Satisfaction by 71.1 percent.             Based on these results, it is suggested CV management. Noria Jaya Abadi Amat Rental Rates need to consider the application of the Company's need to increase the price reduction when renting for longer, should the rate increase dimbangi with benefits and facilities that will be obtained by the customers. Quality Service Employees need to be considered, especially the attitude of the driver and the office staff to be more friendly, more friendly manner, then the customer is expected to feel valued and respected, timeliness fleet still sometimes late so that potential customers waiting fleet longer, it can be detrimental to a candidate so that the potential customer to switch to another rental, use of an entertainment facility (audio, CD room, and TVs) are still rarely used because there are parts of the device is damaged to be repaired