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All Journal Sistemasi: Jurnal Sistem Informasi JOURNAL OF INFORMATICS AND TELECOMMUNICATION ENGINEERING INOVTEK Polbeng - Seri Informatika Jurnal Teknologi Sistem Informasi dan Aplikasi J-SAKTI (Jurnal Sains Komputer dan Informatika) JURTEKSI Jurnal Sistem Cerdas JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) JOISIE (Journal Of Information Systems And Informatics Engineering) Building of Informatics, Technology and Science JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) Jurnal Teknik Informatika (JUTIF) Jurnal Pendidikan dan Teknologi Indonesia Bulletin of Computer Science Research J-SAKTI (Jurnal Sains Komputer dan Informatika) Jurnal Algoritma CONSEN: Indonesian Journal of Community Services and Engagement INOVTEK Polbeng - Seri Informatika
Mona Fronita, Mona
Unknown Affiliation
Religion Automotive Engineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Education Electrical & Electronics Engineering Energy Engineering Environmental Science Physics Social Sciences Other

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Analisa User Experience Sistem KKN Menggunakan Metode Heart Metrics dan Importance Performance Analysis (IPA) Ananda, Dhea; Ahsyar, Tengku Khairil; Syaifullah, Syaifullah; Fronita, Mona
Jurnal Teknologi Sistem Informasi dan Aplikasi Vol. 7 No. 3 (2024): Jurnal Teknologi Sistem Informasi dan Aplikasi
Publisher : Program Studi Teknik Informatika Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/jtsi.v7i3.40803

Abstract

In 2023, the Community Service Program (KKN) system at Sultan Syarif Kasim Riau State Islamic University (UIN Suska Riau) found several significant obstacles based on user feedback. These include prolonged server downtime, difficulty accessing KKN locations, as well as errors and login issues that affect the efficiency of using the system during registration. To address these issues, research was conducted using two methods: HEART Metrics and Importance-Performance Analysis (IPA). HEART Metrics measures user experience through the variables of Happiness, Engagement, Adoption, Retention, and Task Success. IPA identifies improvement priorities by mapping item performance against their importance to users. The results showed that the level of usability based on the HEART variables (Happiness, Engagement, Retention, and Task Success) was classified as "Medium", while Adoption was in the "High" category. Further analysis showed that 9 out of 20 items require improvement, including user satisfaction, attractive design, convenience, accessibility, feature optimization, system quality, site selection, error reduction, and efficiency. These results indicate that the user experience of UIN Suska Riau's KKN system needs to be improved by addressing the items mentioned.
Market Basket Analysis for Determine Goods Layout Using FP-Growth Algorithm Alfitra, Domi; M. Afdal, M. Afdal; Fronita, Mona; Saputra, Eki
Sistemasi: Jurnal Sistem Informasi Vol 13, No 4 (2024): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v13i4.4268

Abstract

The retail industry has undergone a significant transformation. Jumbo Mart is one of the retail businesses that consistently meet customer needs in Pekanbaru city. The number of similar businesses makes Jumbo Mart need to have a competitive advantage to compete. One of them is by improving the shopping experience, especially in the aspect of goods layout. However, based on observations and interviews, the determination of the layout of goods at Jumbo Mart is still not optimal. The number of products and variety of items sold is one of the reasons. In addition, customer transaction history has not been used further and is only stored as an archive of monthly reports. Whereas analyzing the data can be an effective solution in arranging the layout of goods based on customer behavior. Therefore, this research proposes a data mining technique with the FP-Growth algorithm to find association rules between categories of goods. The implementation results with a minimum support value of 15% and confidence of 50% get 7 association rules, but only 6 are proven valid. The valid association rules are then proposed to be placed close together so that it can make it easier for buyers to find the desired items. In addition, items with the consumption category are dominant as consequents, which can be found in the four association rules. This indicates that items with consumption categories have great appeal and are an important part of customers' shopping behavior and habits.
Usability Evaluation of Pekanbaru dalam Genggaman Application using System Usability Scale (SUS) Putera, Thariq Pratama; Angraini, Angraini; Saputra, Eki; megawati, Megawati; Fronita, Mona; Marsal, Arif
Sistemasi: Jurnal Sistem Informasi Vol 13, No 2 (2024): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v13i2.3782

Abstract

One of the e-Government applications that has been implemented at the Pekanbaru City Statistics and Information Communication Service is the Pekanbaru Application in Your Hand. This application has been running for approximately 2 years since it was launched on September 2, 2021 and has not undergone any assessment using specific standard methodologies to gauge end-user satisfaction levels. The purpose of this research is to assess the user-friendliness of the Pekanbaru In Hands Application website through the utilization of the System Usability Scale (SUS) method. The SUS method, known for its validity and reliability, offers a straightforward application. It comprises ten questions formulated by John Brooke, and the outcomes are presented as scores ranging from 0 to 100.. The 65 respondents consisted of ASN and non-ASN employees from the Pekanbaru City Communications, Statistics and Informatics Service. The result obtained from the SUS calculation is 59, for the adjective assessment category including ok, with a scale value of F, and including marginally low for the acceptability range category where the application can be accepted but the level of acceptance is still low. This indicates that enhancements are required for the application to achieve a higher acceptance rate. This research produces 4 suggestions for enhancing solutions, serving as valuable references in forthcoming application development.
Audit of Information Tecnology Governance at BKKBN Riau Province using the 2019 Cobit Framework Fandi, Ridho Arif; Jazman, Muhammad; Fronita, Mona; Saputra, Eki
Sistemasi: Jurnal Sistem Informasi Vol 13, No 6 (2024): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The implementation of Information Technology in government agencies has been used to enhance management processes and productivity, making them more accurate and faster, which leads to an improvement in the organization's ability to achieve Governance Management Objectives (GMO) and Good Corporate Governance. The BKKBN of Riau Province has implemented Information Technology in its execution in the form of SIGA (Sistem Informasi Keluarga) and Srikandi (Sistem Informasi Kearsipan Dinamis Terintegrasi). BKKBN is a non-ministerial government agency tasked with population control through family planning and prosperous family programs. Cobit 2019 is an international standard for assessing IT governance and management within companies, which also provides solutions for improving those issues.This research aims to measure the level of organizational capability in IT implementation. The results of the analysis of the Design factor objective APO-09-Managed Service Agreements and DSS-01 Managed Operations have the highest importance value, which is 60. The measurement results for APO-09 reached 74% at capability level 3 with the status of Largely Achieved or not yet achieved, while DSS-01 reached a value of 79% at level 3, which means both process objectives are at level 2, indicating that the process activities have achieved their goals by performing a number of basic but complete activities. With these results, both process objectives require improvement based on recommendations formulated from the gap analysis to achieve the expected capability.
Evaluation of User Experience for the OVO Application using the User Experience Questionnaire Method (UEQ) Fariha, Umi; Saputra, Eki; Hamzah, Muhammad Lutfi; Fronita, Mona
Sistemasi: Jurnal Sistem Informasi Vol 13, No 5 (2024): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v13i5.4588

Abstract

Along with advances in digital technology, the ease of carrying out payment transaction processes via digital wallet applications is increasing. OVO is one of the leading digital wallet applications in Indonesia. However, there are several users who complain and report problems such as difficulties in upgrading, login problems, transaction failures, and applications that respond slowly. These reviews can be seen through the comments column in the OVO application on Google Playstore. Application representation can influence user perceptions of an application. This research aims to assess the user experience of the OVO application using the User Experience Questionnaire (UEQ) method, which involves six aspects of assessment: attractiveness, clarity, efficiency, stimulation and innovation. The research results obtained show that the overall user assessment of the evaluation that has been carried out on the OVO application is positive. This research is expected to be able to provide important insights and information regarding user satisfaction with digital wallet applications. Apart from that, it is also hoped that this research can become a reference for subsequent research and further development related to the OVO application, with the aim of improving the user experience.
Augmented Reality Application as Interactive Learning Media Traditional Weapons using Unity AR Nafiz, Mohammad Fadhil Hardiansyah; Hamzah, Muhammad Luthfi; Saputra, Eki; Fronita, Mona
Journal of Information System Research (JOSH) Vol 5 No 4 (2024): Juli 2024
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/josh.v5i4.5209

Abstract

Technological advancements have widely permeated Indonesian society, particularly in education. The challenges of globalization and modernization are expected to pose new challenges for the education sector in creating interactive learning media to support the interest and willingness to learn among the younger generation, who are already dominated by current technology. Therefore, innovative and engaging learning approaches are necessary for students to actively participate in the teaching and learning process. The use of Augmented Reality (AR) is said to foster creativity, partial imagination, and help control learning according to their preferred learning styles, allowing teachers to create learning environments tailored to students' cognitive styles. This research directly integrates augmented reality applications as a cultural arts learning media, where students are assisted in learning innovatively and can actively interact with traditional weapons in Indonesia virtually. This aids teachers in providing instruction on weapons without the need to fear the physical dangers of weapon use. The agile method is utilized to ensure that changes are embraced, and evolving requirements can be readily accommodated, providing clients with a guarantee of adaptability. The implementation of the augmented reality application has received a very positive response with a score of 85.75%, indicating that it is well-received by MTsN Gema students.
THE INFLUENCE OF STUDENST PERCEPTION OF DATA SECURITY AND PRIVACY ON TRANSACTION TRUST IN THE TOKOPEDIA APPLICATION Wiranti, Ririn; Angraini, Angraini; Fronita, Mona; Monalisa, Siti; Munzir, Medyantiwi Rahmawita
JURTEKSI (jurnal Teknologi dan Sistem Informasi) Vol. 10 No. 3 (2024): Juni 2024
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Royal Kisaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33330/jurteksi.v10i3.3179

Abstract

Abstract: The current development of technology has successfully met various societal needs, one of which is the buying and selling activities. This development has led people to engage in online transactions, where buyers do not necessarily have to meet sellers in person. Tokopedia is one of the most popular e-commerce platforms used in Indonesia. Security issues arose when in 2020 Tokopedia experienced a breach, with data from around 91 million accounts being compromised by hackers. Consequently, Tokopedia needed to establish a Data Protection and Privacy Office (DPPO) to protect and safeguard user data privacy.This research addresses how perceptions of security and privacy can influence users' trust in transacting on Tokopedia. Using multiple linear regression analysis, the study evaluates the relationship between perceptions of data security and privacy with trust in transacting on Tokopedia. Based on the calculations of the multiple linear regression model using previously collected respondent data, it was found that perceptions of data security do not directly affect trust in transactions. However, perceptions of privacy are considered to have a significant influence and can increase trust in transactions among students in Pekanbaru. Keywords: data security; e-commerce; tokopedia; transaction trust; user perceptions Abstrak: Perkembangan teknologi saat ini telah sukses mencapai berbagai kebutuhan masayarakat salah satunya kegiatan jual beli, perkembangan ini membawa manusia untuk dapat melakukan jual beli secara online dimana tidak mengharuskan pembeli bertemu penjual secara langsung. Tokopedia menjadi salah satu platform e-commerce yang sangat popular digunkanan diindonesia. Masalah keamaan terjadi dimana pada tahun 2020 tokopedia mengalami peretasan dengan sekitar 91 juta akun berhasil diperoleh datanya oleh peretas, sehingga Tokopedia perlu membentuk data protection and privacy office (DPPO) guna melindungi dan menjaga privasi data pengguna Tokopedia.terkait hal tersebut penelitian ini mengangkat bagaimana persepsi keamanan dan privasi dapat mempengaruhi kepercayaan pengguna dalam bertransaksi ditokopedia. Dengan menggunakan metode regresi linear berganda, evaluasi dilakukan untuk menjelaskan hubungan antara persepi keamanan data dan privasi terhadap kepercayaan bertransaksi ditokopedia. Berdasarkan perhitungan model regresi linear berganda menggunakan data responden yang telah dilakukan sebelumnya didapat persepsi keamanan data terhadap kepercayaan bertransaksi tidak berpengaruh secara langsung. Namun pada persepsi privasi terhadap kepercayaan bertransaksi dinilai sangat berpengaruh dan dapat meningkatkan kepercayaan bertransaksi di kalangan mahasiswa di pekanbaru. Kata kunci: e-commerce; keamanan data; kepercayaan transaksi; persepsi pengguna; tokopedia  
Analisis Kepuasan dan Niat Berperilaku Pengguna Aplikasi Access by KAI Menggunakan Metode EUCS dan UTAUT2 Nazhifatunnisa, Nazhifatunnisa; Ahsyar, Tengku Khairil; Syaifullah, Syaifullah; Fronita, Mona
JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Vol 10, No 1 (2025)
Publisher : STKIP PGRI Tulungagung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29100/jipi.v10i1.5713

Abstract

Aplikasi ticketing diluncurkan sebagai inovasi baru dan ditujukan untuk memangkas proses tiket manual. Dalam peningkatan jumlah penumpang setiap tahunnya, penggunaan aplikasi masih rendah, beberapa ulasan negatif dan kendala dari proses pembayaran kerap dikeluhkan pengguna. Tujuan penelitian ini yaitu mengetahui faktor-faktor apa saja yang mempengaruhi kepuasan dan niat berperilaku pengguna dalam menggunakan aplikasi Access by KAI, serta apakah kepuasan pengguna berpengaruh dalam niat berperilaku. Data dikumpulkan melalui google form. Sebanyak 125 responden yang memenuhi kriteria, kemudian dianalisis lebih lanjut dengan PLS-SEM. Hasil menunjukkan kepuasan pengguna berpengaruh positif dengan niat berperilaku. Content terbukti berpengaruh paling positif terhadap kepuasan. Habit terbukti berpengaruh signifikan dan positif terhadap niat berperilaku dalam penggunaan aplikasi Access by KAI
Analisis Pengalaman Pengguna Aplikasi Threads Menggunakan Metode User Experience Questionnaire dan System Usability Scale Ilhammi, Windy Tri; Ahsyar, Tengku Khairil; Syaifullah, Syaifullah; Fronita, Mona
JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Vol 10, No 4 (2025)
Publisher : STKIP PGRI Tulungagung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29100/jipi.v10i4.6557

Abstract

Threads adalah aplikasi yang dirancang untuk memberikan pengalaman baru kepada pengguna dengan fitur serupa seperti X, tetapi dengan desain dan tema yang berbeda. Aplikasi threads fokus pada komunikasi yang lebih personal dibandingkan dengan platform media sosial lainnya. Tujuan dari penelitian ini adalah menggunakan User Experience Questionnaire (UEQ) dan System Usability Scale (SUS) untuk mengukur usability dan user experience aplikasi Threads pada kalangan pelajar di Kota Pekanbaru. Sampel penelitian terdiri dari 96 responden yang dipilih melalui teknik purposive sampling. Hasil pengukuran UEQ menunjukkan bahwa Threads memiliki skor rendah dalam aspek daya tarik (0,70), kejelasan (0,62), efisiensi (0,57), ketepatan (0,57), stimulasi (0,48), dan kebaruan (0,34). Skor ini menempatkan Threads di bawah rata-rata atau dalam 25% hasil terburuk. Berdasarkan metode SUS, diperoleh skor 51,325, yang mengindikasikan bahwa aplikasi Threads berada dalam kategori "Marginal" dan me-merlukan perbaikan signifikan. Hasil ini menunjukkan perlunya perbaikan dalam desain antarmuka, kejelasan, efisiensi, dan inovasi agar Threads lebih menarik dan diterima masyarakat lebih luas.
Co-Authors 'alimah, Muta Afifah, Afifah Pendri Ahsyar, Tengku Khairil Alam, Alji Ridwan Syah Alfitra, Domi Ananda, Dhea Andrean, Fizal Okta Angraini Angraini Angraini Annisa Ramadhani Anofrizen Anofrizen Arif Marsal Arsyad, Ilham Butar, Fajar Rido Butar Daulay, Suandi Eki Saputra Fahlepi, Ridho Fahril, Muhammad Fandi, Ridho Arif Fariha, Umi Fikri, Nidhal Hamzah, Muhammad Lutfi Hamzah, Muhammad Luthfi Hardianto, Arvin Ilhammi, Windy Tri Indriani, Monalisa Inggih Permana Intan, Sri Irfan Faruqi, Nouval Jazman, Muhammad M Yogi M. Afdal M. Afdal, M. Afdal Megawati Megawati - Muhammad Lutfi Hamzah Muhammad Luthfi Mukti, Raihan Munzir, Medyantiwi Rahmawita Muttakin, Fitriani Nafiz, Mohammad Fadhil Hardiansyah Nazhifatunnisa, Nazhifatunnisa Ningrum, Meriana Prihati Novianti, Elzy Putera, Thariq Pratama Putra, Defri Indra Raditya, Muhammad Zacky Rahmawita M, Medyantiwi Rahmawita, Medyantiwi Renaldi, Rengga Sari, Cahya Metta Sherly Rahayu Siregar, Muslim Putra Perdana Siregar, Syafril Siti Monalisa Subakja, Triyawan Bagus Syaifullah Syaifullah Syakirin, Fakhrusy Trisya, Cintia Putri Winata, Rahmad Waviq Wiranti, Ririn Zarnelly Zarnelly