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All Journal Sistemasi: Jurnal Sistem Informasi JOURNAL OF INFORMATICS AND TELECOMMUNICATION ENGINEERING INOVTEK Polbeng - Seri Informatika Jurnal Teknologi Sistem Informasi dan Aplikasi J-SAKTI (Jurnal Sains Komputer dan Informatika) JURTEKSI Jurnal Sistem Cerdas JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) JOISIE (Journal Of Information Systems And Informatics Engineering) Building of Informatics, Technology and Science Jurnal Sistem informasi dan informatika (SIMIKA) JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) Jurnal Teknik Informatika (JUTIF) Jurnal Pendidikan dan Teknologi Indonesia Bulletin of Computer Science Research J-SAKTI (Jurnal Sains Komputer dan Informatika) Jurnal Algoritma CONSEN: Indonesian Journal of Community Services and Engagement INOVTEK Polbeng - Seri Informatika
Mona Fronita, Mona
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Religion Automotive Engineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Education Electrical & Electronics Engineering Energy Engineering Environmental Science Physics Social Sciences Other

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Analisis Manajemen Risiko IT Pada Sistem Informasi Akademik Menggunakan ISO 31000 Fahlepi, Ridho; Fronita, Mona; Saputra, Eki; Hamzah, Muhammad Luthfi; Marsal, Arif; Daulay, Suandi
J-SAKTI (Jurnal Sains Komputer dan Informatika) Vol 7, No 2 (2023): EDISI SEPTEMBER
Publisher : STIKOM Tunas Bangsa Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/j-sakti.v7i2.675

Abstract

The development of information technology is unavoidable. All aspects of human life require information technology. The use of information technology makes work easier to carry out. However, information technology also poses risks that can threaten the activities of an agency. The Pekanbaru College of Technology (STT) has implemented an Academic Information System (SIAKAD) to improve academic administration services, such as managing KRS, KHS, value input, schedules, and payments. Through interviews, it was identified possible risks that could disrupt business processes in the agency. The purpose of this study was to obtain an RPN (Risk Priority Number) value to provide recommendations for risk treatment in the Academic Information System (SIAKAD). The method used is ISO 31000 to measure the level of risk. The research stages include risk identification, risk analysis, calculation of RPN values, risk evaluation, and risk treatment. This research produces a level of risk from the highest to the lowest that can be used as a reference in the evaluation, treatment, and recommendations to overcome these risks.
Analisis Kepuasan dan Niat Berperilaku Pengguna Aplikasi Access by KAI Menggunakan Metode EUCS dan UTAUT2 Nazhifatunnisa, Nazhifatunnisa; Ahsyar, Tengku Khairil; Syaifullah, Syaifullah; Fronita, Mona
JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Vol 10, No 1 (2025)
Publisher : STKIP PGRI Tulungagung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29100/jipi.v10i1.5713

Abstract

Aplikasi ticketing diluncurkan sebagai inovasi baru dan ditujukan untuk memangkas proses tiket manual. Dalam peningkatan jumlah penumpang setiap tahunnya, penggunaan aplikasi masih rendah, beberapa ulasan negatif dan kendala dari proses pembayaran kerap dikeluhkan pengguna. Tujuan penelitian ini yaitu mengetahui faktor-faktor apa saja yang mempengaruhi kepuasan dan niat berperilaku pengguna dalam menggunakan aplikasi Access by KAI, serta apakah kepuasan pengguna berpengaruh dalam niat berperilaku. Data dikumpulkan melalui google form. Sebanyak 125 responden yang memenuhi kriteria, kemudian dianalisis lebih lanjut dengan PLS-SEM. Hasil menunjukkan kepuasan pengguna berpengaruh positif dengan niat berperilaku. Content terbukti berpengaruh paling positif terhadap kepuasan. Habit terbukti berpengaruh signifikan dan positif terhadap niat berperilaku dalam penggunaan aplikasi Access by KAI
PERANCANGAN ENTERPRISE ARCHITECTURE MENGGUNAKAN FRAMEWORK TOGAF ADM PADA DINAS KOPERASI DAN UKM KOTA PEKANBARU Susilawati, Susilawati; Maita, Idria; Salisah, Febi Nur; Fronita, Mona
Jurnal Sistem Informasi dan Informatika (Simika) Vol 8 No 1 (2025): Jurnal Sistem Informasi dan Informatika (Simika)
Publisher : Program Studi Sistem Informasi, Universitas Banten Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47080/simika.v8i1.3731

Abstract

The advancement of information technology and information systems has a significant impact on various organizations, both in the private and government sectors. This study aims to design an enterprise architecture using the TOGAF ADM framework in the training process in the SME sector at the Cooperatives and SMEs Service. This process was chosen because it is still done manually, resulting in obstacles such as slow data management, lack of transparency, and minimal integration between work units. The study used a qualitative approach with a case study method. Data were obtained through observation, interviews, and document analysis, which were then analyzed using the TOGAF ADM stages, including the Preliminary, Architecture Vision, and Business Architecture phases. The results of the study show that the proposed architectural design can overcome the constraints of the manual training process by presenting an integrated digital solution. This solution can accelerate the training management process, increase transparency, and strengthen coordination between work units.
Analisis Perilaku Pengguna SAMSAT Digital Nasional Menggunakan Metode TAM danTPB Intan, Sri; Fronita, Mona; Hamzah, Muhammad Luthfi; Saputra, Eki; Anofrizen, Anofrizen; Siregar, Syafril
Jurnal Teknologi Sistem Informasi dan Aplikasi Vol. 7 No. 4 (2024): Jurnal Teknologi Sistem Informasi dan Aplikasi
Publisher : Program Studi Teknik Informatika Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/jtsi.v7i4.44362

Abstract

This study focuses on the challenge of low user behavioral intention towards the SIGNAL app, which is an important issue in digital technology adoption. To investigate this issue, research was conducted using a comprehensive framework integrating TAM and TPB methods, with six hypotheses proposed. Data were analyzed using multiple linear regression on questionnaires completed by a sample of SIGNAL users. The results of the analysis showed a significant relationship between perceived usefulness and ease of use and users' attitude towards the app, as well as a strong relationship between users' attitude and behavioral intention to use the app. These findings signify that the more users perceive tangible benefits and ease of use of the app, the more positive their attitude, which in turn drives SIGNAL's adoption intention. However, several hypotheses were not supported by the results of the analysis, including the absence of significant relationships between perceived benefits and users' behavioral intentions, as well as between subjective norms and behavioral intentions. This suggests that although users realize the benefits of the app, social factors and perceived individual control are not significant in determining usage intentions. The implications of these findings provide guidance for digital platform developers to design more effective interventions to increase the use of SIGNAL, as well as facilitate behavior change in the community.
Analisa Pengaruh Technology Readiness Index Pada Penggunaan E-Wallet Hardianto, Arvin; Fronita, Mona; Rahmawita M, Medyantiwi; Marsal, Arif
Bulletin of Computer Science Research Vol. 5 No. 4 (2025): June 2025
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/bulletincsr.v5i4.632

Abstract

Current technological developments have also driven transformation in payment systems, one of which is through the implementation of a non-cash lifestyle digital wallet, such as DANA, an application used as a medium for storing and transacting electronic money via smartphone devices. Although the number of DANA users and transaction values ??have shown a significant increase, the adoption of technology does not always have a positive impact. There are still problems, one of which is that some users report delays in incoming balances. The success of implementing technological innovation is influenced by various factors, one of which can be measured using the Technology Readiness Index (TRI) instrument developed by Parasuraman. This study aims to identify factors that inhibit the use of DANA Digital Wallets in Indonesia. The results of the analysis using SPSS version 26 software show that the TRI value is at 3.00994 which is included in the moderate category, proving that the resulting influence is standard, with the highest value on the Discomfort variable (0.77892) and the lowest value on the Insecurity variable (0.72978).
User Behavior Analysis of E-Wallet Usage Among Generation Z using the Theory of Planned Behavior Raditya, Muhammad Zacky; Fronita, Mona; Saputra, Eki; Megawati, Megawati; Anofrizen, Anofrizen
SISTEMASI Vol 14, No 4 (2025): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v14i4.5312

Abstract

With the rapid advancement of digital technology and the growing demand for fast and practical transaction systems, the use of digital wallets (E-Wallets) among the younger generation—particularly Generation Z—has significantly increased. This study aims to identify the behavioral factors influencing E-Wallet usage among Gen Z by applying the Theory of Planned Behavior (TPB). This theoretical framework includes three main constructs believed to influence Behavioral Intention (BI) and actual user behavior: Attitude Toward the Behavior (ATB), Subjective Norm (SN), and Perceived Behavioral Control (PBC). The study involved 100 Gen Z university students in Pekanbaru, selected through purposive sampling. A quantitative research method was employed, and data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). Instrument validity was tested through discriminant validity, while reliability was assessed using Cronbach’s Alpha and Composite Reliability. The findings reveal that all three variables—Attitude Toward the Behavior, Subjective Norm, and Perceived Behavioral Control—have a significant influence on Behavioral Intention to use E-Wallets among Gen Z in Pekanbaru. Furthermore, both Behavioral Intention and Perceived Behavioral Control significantly affect the actual usage behavior of E-Wallets. Theoretically, these results support the applicability of the TPB framework in the context of digital payment systems. Practically, E-Wallet providers are advised to focus on enhancing users’ positive attitudes, leveraging social influence, and improving ease of use for Gen Z. However, this study is limited by its exclusion of external factors beyond the TPB model that may also influence E-Wallet usage behavior.
Analysis of ChatGPT User Acceptance Among Gen Z using UTAUT and TPB Methods Putra, Defri Indra; Fronita, Mona; Angraini, Angraini; Megawati, Megawati
Sistemasi: Jurnal Sistem Informasi Vol 14, No 4 (2025): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v14i4.5315

Abstract

The rapid advancement of digital technology has led to various innovations, one of which is ChatGPT—a language model powered by artificial intelligence (AI) that has gained significant popularity among younger generations, particularly Generation Z. This study aims to analyze the factors influencing the acceptance and use of ChatGPT among Gen Z by integrating two theoretical frameworks: the Unified Theory of Acceptance and Use of Technology (UTAUT) and the Theory of Planned Behavior (TPB). Based on data analysis using Structural Equation Modeling with the Partial Least Squares (SEM-PLS) approach, the research model demonstrates strong explanatory power, with an R² value of 0.722 for behavioral intention and 0.687 for use behavior. This indicates that the variables within the model account for a substantial proportion of the variance in the intention and actual use of ChatGPT. Out of the ten hypotheses tested, only four relationships were found to be statistically significant: Perceived Behavioral Control → Behavioral Intention, Perceived Behavioral Control → Use Behavior, Habit → Behavioral Intention, and Behavioral Intention → Use Behavior. The study involved 96 Gen Z respondents residing in Pekanbaru, selected using a simple random sampling technique. Data were collected through the random distribution of questionnaires in various WhatsApp groups. The findings indicate that individual perceptions of control and habitual use play a crucial role in determining both the intention and actual behavior of using ChatGPT. In contrast, variables such as subjective norm, attitude toward behavior, performance expectancy, effort expectancy, hedonic motivation, and facilitating conditions did not show significant influence in this context. These results suggest that internal factors—particularly perceived behavioral control and user habits—are more dominant in influencing ChatGPT usage among Gen Z than external or social factors. Therefore, it is essential to design features that enhance user autonomy and promote the formation of positive usage habits.
Security Analysis of the Final Project Information System (SITASI) Website using Penetration Testing Method Renaldi, Rengga; Fronita, Mona; Ahsyar, Tengku Khairil; Jazman, Muhammad
Sistemasi: Jurnal Sistem Informasi Vol 14, No 5 (2025): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v14i5.5406

Abstract

The Final Project Information System (SITASI) website plays a critical role in supporting academic administrative processes at the Faculty of Science and Technology, UIN Sultan Syarif Kasim Riau. This study aims to evaluate the website’s security level following recent maintenance using penetration testing, conducted with the OWASP Zed Attack Proxy (ZAP) tool. The testing revealed eight vulnerabilities, including two classified as medium risk, four as low risk, and two informational. The medium-risk issues involved the absence of an Anti-CSRF token and the lack of a Content Security Policy (CSP), both of which could expose the system to attacks such as CSRF and XSS. The low-risk findings included loading JavaScript from third-party domains, information disclosure via X-Powered-By and Server headers, and the absence of HTTP Strict Transport Security (HSTS). The two informational findings involved suspicious comments in the code and improper Cache-Control settings. Remediation actions were implemented based on OWASP security best practices, including the integration of CSRF tokens, configuration of CSP and HSTS headers, and removal of sensitive information from server responses. A follow-up evaluation confirmed that all identified risks had been successfully mitigated. This study highlights that penetration testing combined with standard-based mitigation is effective in enhancing web application security resilience, particularly within academic environments.
User Acceptance Analysis of the BRImo Mbanking Application using the UTAUT and TPB Methods Winata, Rahmad Waviq; Fronita, Mona; Angraini, Angraini; Megawati, Megawati
Sistemasi: Jurnal Sistem Informasi Vol 14, No 4 (2025): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v14i4.5317

Abstract

The advancement of digital technology has revolutionized financial services through the development of mobile banking applications such as BRImo. This study aims to analyze user acceptance of Bank Rakyat Indonesia’s BRImo mobile banking application by integrating two theoretical approaches: the Unified Theory of Acceptance and Use of Technology (UTAUT) and the Theory of Planned Behavior (TPB). The core issue addressed is that despite BRImo being one of the most popular mobile banking applications in Indonesia, various user complaints still persist, potentially affecting its acceptance level. Identified problems include technical issues such as account blocking, login errors, and undelivered transaction notifications. This research employs a quantitative approach through the distribution of Likert-scale questionnaires to active university students in Pekanbaru who use the BRImo application. The results show that the model explains 20.0% of the variance in behavioral intention (R² = 0.200) and 24.3% of the variance in actual use behavior (R² = 0.243). Of the twelve proposed hypotheses, only three relationships were found to be significant: Attitude Toward Behavior on Behavioral Intention, Facilitating Conditions on Use Behavior, and Perceived Behavioral Control on Use Behavior. Conversely, variables such as Performance Expectancy, Effort Expectancy, Subjective Norms, Habit, Hedonic Motivation, and Behavioral Intention showed no significant effect. These findings indicate that internal factors such as user attitudes and behavioral control, along with external factors like the availability of support facilities, play an important role in driving actual usage behavior of the BRImo application. The study provides valuable insights, suggesting that users’ perceptions of accessibility and technical support have a stronger influence on actual usage than mere intention to use.
User Experience Evaluation of the Maxim Application using the HEART Metrics Method Ningrum, Meriana Prihati; Megawati, Megawati; Saputra, Eki; Fronita, Mona; Anofrizen, Anofrizen
Sistemasi: Jurnal Sistem Informasi Vol 14, No 4 (2025): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v14i4.5286

Abstract

The rapid growth of online transportation applications has led to increasing user expectations for efficient, intuitive, and reliable user experiences (UX). Maxim, as one of the emerging platforms in Indonesia, offers competitive pricing and wide service coverage, yet still faces challenges such as GPS inaccuracy, fare inconsistencies, and limitations with cashless payments. This study aims to evaluate the User Experience (UX) of the Maxim application in Pekanbaru using the HEART Metrics framework, which consists of five variables: Happiness, Engagement, Adoption, Retention, and Task Success. Data were collected through a Likert-scale questionnaire distributed to 100 respondents, with the sample size determined using the Lemeshow formula. The data were tested for validity and reliability, and analyzed using SPSS and Microsoft Excel. This study provides insight into user expectations and preferences as a foundation for service improvement. The results show that Happiness (73.8%), Adoption (72.4%), and Task Success (70.2%) are at a high level of usability, while Engagement (65.8%) and Retention (67.7%) did not meet the 70% usability benchmark. Overall, the Maxim application offers a good user experience, but improvements are needed in user engagement and retention through the addition of innovative features, GPS optimization, and enhanced service quality.
Co-Authors 'alimah, Muta Afifah, Afifah Pendri Ahsyar, Tengku Khairil Alam, Alji Ridwan Syah Alfitra, Domi Ananda, Dhea Andrean, Fizal Okta Angraini Angraini Angraini Annisa Ramadhani Anofrizen Anofrizen Arif Marsal Arsyad, Ilham Butar, Fajar Rido Butar Daulay, Suandi Eki Saputra Fahlepi, Ridho Fahril, Muhammad Fandi, Ridho Arif Fariha, Umi Febi Nur Salisah Fikri, Nidhal Hamzah, Muhammad Lutfi Hamzah, Muhammad Luthfi Hardianto, Arvin Indriani, Monalisa Inggih Permana Intan, Sri Irfan Faruqi, Nouval Jazman, Muhammad M Yogi M. Afdal M. Afdal, M. Afdal Megawati Megawati - Muhammad Lutfi Hamzah Muhammad Luthfi Mukti, Raihan Munzir, Medyantiwi Rahmawita Muttakin, Fitriani Nafiz, Mohammad Fadhil Hardiansyah Nazhifatunnisa, Nazhifatunnisa Ningrum, Meriana Prihati Novianti, Elzy Putera, Thariq Pratama Putra, Defri Indra Raditya, Muhammad Zacky Rahmawita M, Medyantiwi Rahmawita, Medyantiwi Renaldi, Rengga Sari, Cahya Metta Sherly Rahayu Siregar, Muslim Putra Perdana Siregar, Syafril Siti Monalisa Subakja, Triyawan Bagus Susilawati, Susilawati Syaifullah Syaifullah Syakirin, Fakhrusy Trisya, Cintia Putri Winata, Rahmad Waviq Wiranti, Ririn Zarnelly Zarnelly