Article Per Year (5 Year)
p-Index From 2021 - 2026
4.646
P-Index
This Author published in this journals
All Journal Sistemasi: Jurnal Sistem Informasi JOURNAL OF INFORMATICS AND TELECOMMUNICATION ENGINEERING INOVTEK Polbeng - Seri Informatika Jurnal Teknologi Sistem Informasi dan Aplikasi JURTEKSI Jurnal Sistem Cerdas JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Building of Informatics, Technology and Science JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) Jurnal Teknik Informatika (JUTIF) Jurnal Pendidikan dan Teknologi Indonesia J-SAKTI (Jurnal Sains Komputer dan Informatika) Jurnal Algoritma CONSEN: Indonesian Journal of Community Services and Engagement INOVTEK Polbeng - Seri Informatika
Mona Fronita, Mona
Unknown Affiliation
Religion Automotive Engineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Education Electrical & Electronics Engineering Energy Engineering Environmental Science Physics Social Sciences Other

Published : 34 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 34 Documents
Search

 1   2   3   4 
User Behavior Analysis of E-Wallet Usage Among Generation Z using the Theory of Planned Behavior Raditya, Muhammad Zacky; Fronita, Mona; Saputra, Eki; Megawati, Megawati; Anofrizen, Anofrizen
SISTEMASI Vol 14, No 4 (2025): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v14i4.5312

Abstract

With the rapid advancement of digital technology and the growing demand for fast and practical transaction systems, the use of digital wallets (E-Wallets) among the younger generation—particularly Generation Z—has significantly increased. This study aims to identify the behavioral factors influencing E-Wallet usage among Gen Z by applying the Theory of Planned Behavior (TPB). This theoretical framework includes three main constructs believed to influence Behavioral Intention (BI) and actual user behavior: Attitude Toward the Behavior (ATB), Subjective Norm (SN), and Perceived Behavioral Control (PBC). The study involved 100 Gen Z university students in Pekanbaru, selected through purposive sampling. A quantitative research method was employed, and data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). Instrument validity was tested through discriminant validity, while reliability was assessed using Cronbach’s Alpha and Composite Reliability. The findings reveal that all three variables—Attitude Toward the Behavior, Subjective Norm, and Perceived Behavioral Control—have a significant influence on Behavioral Intention to use E-Wallets among Gen Z in Pekanbaru. Furthermore, both Behavioral Intention and Perceived Behavioral Control significantly affect the actual usage behavior of E-Wallets. Theoretically, these results support the applicability of the TPB framework in the context of digital payment systems. Practically, E-Wallet providers are advised to focus on enhancing users’ positive attitudes, leveraging social influence, and improving ease of use for Gen Z. However, this study is limited by its exclusion of external factors beyond the TPB model that may also influence E-Wallet usage behavior.
Analysis of ChatGPT User Acceptance Among Gen Z using UTAUT and TPB Methods Putra, Defri Indra; Fronita, Mona; Angraini, Angraini; Megawati, Megawati
Sistemasi: Jurnal Sistem Informasi Vol 14, No 4 (2025): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v14i4.5315

Abstract

The rapid advancement of digital technology has led to various innovations, one of which is ChatGPT—a language model powered by artificial intelligence (AI) that has gained significant popularity among younger generations, particularly Generation Z. This study aims to analyze the factors influencing the acceptance and use of ChatGPT among Gen Z by integrating two theoretical frameworks: the Unified Theory of Acceptance and Use of Technology (UTAUT) and the Theory of Planned Behavior (TPB). Based on data analysis using Structural Equation Modeling with the Partial Least Squares (SEM-PLS) approach, the research model demonstrates strong explanatory power, with an R² value of 0.722 for behavioral intention and 0.687 for use behavior. This indicates that the variables within the model account for a substantial proportion of the variance in the intention and actual use of ChatGPT. Out of the ten hypotheses tested, only four relationships were found to be statistically significant: Perceived Behavioral Control → Behavioral Intention, Perceived Behavioral Control → Use Behavior, Habit → Behavioral Intention, and Behavioral Intention → Use Behavior. The study involved 96 Gen Z respondents residing in Pekanbaru, selected using a simple random sampling technique. Data were collected through the random distribution of questionnaires in various WhatsApp groups. The findings indicate that individual perceptions of control and habitual use play a crucial role in determining both the intention and actual behavior of using ChatGPT. In contrast, variables such as subjective norm, attitude toward behavior, performance expectancy, effort expectancy, hedonic motivation, and facilitating conditions did not show significant influence in this context. These results suggest that internal factors—particularly perceived behavioral control and user habits—are more dominant in influencing ChatGPT usage among Gen Z than external or social factors. Therefore, it is essential to design features that enhance user autonomy and promote the formation of positive usage habits.
Security Analysis of the Final Project Information System (SITASI) Website using Penetration Testing Method Renaldi, Rengga; Fronita, Mona; Ahsyar, Tengku Khairil; Jazman, Muhammad
Sistemasi: Jurnal Sistem Informasi Vol 14, No 5 (2025): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v14i5.5406

Abstract

The Final Project Information System (SITASI) website plays a critical role in supporting academic administrative processes at the Faculty of Science and Technology, UIN Sultan Syarif Kasim Riau. This study aims to evaluate the website’s security level following recent maintenance using penetration testing, conducted with the OWASP Zed Attack Proxy (ZAP) tool. The testing revealed eight vulnerabilities, including two classified as medium risk, four as low risk, and two informational. The medium-risk issues involved the absence of an Anti-CSRF token and the lack of a Content Security Policy (CSP), both of which could expose the system to attacks such as CSRF and XSS. The low-risk findings included loading JavaScript from third-party domains, information disclosure via X-Powered-By and Server headers, and the absence of HTTP Strict Transport Security (HSTS). The two informational findings involved suspicious comments in the code and improper Cache-Control settings. Remediation actions were implemented based on OWASP security best practices, including the integration of CSRF tokens, configuration of CSP and HSTS headers, and removal of sensitive information from server responses. A follow-up evaluation confirmed that all identified risks had been successfully mitigated. This study highlights that penetration testing combined with standard-based mitigation is effective in enhancing web application security resilience, particularly within academic environments.
User Acceptance Analysis of the BRImo Mbanking Application using the UTAUT and TPB Methods Winata, Rahmad Waviq; Fronita, Mona; Angraini, Angraini; Megawati, Megawati
Sistemasi: Jurnal Sistem Informasi Vol 14, No 4 (2025): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v14i4.5317

Abstract

The advancement of digital technology has revolutionized financial services through the development of mobile banking applications such as BRImo. This study aims to analyze user acceptance of Bank Rakyat Indonesia’s BRImo mobile banking application by integrating two theoretical approaches: the Unified Theory of Acceptance and Use of Technology (UTAUT) and the Theory of Planned Behavior (TPB). The core issue addressed is that despite BRImo being one of the most popular mobile banking applications in Indonesia, various user complaints still persist, potentially affecting its acceptance level. Identified problems include technical issues such as account blocking, login errors, and undelivered transaction notifications. This research employs a quantitative approach through the distribution of Likert-scale questionnaires to active university students in Pekanbaru who use the BRImo application. The results show that the model explains 20.0% of the variance in behavioral intention (R² = 0.200) and 24.3% of the variance in actual use behavior (R² = 0.243). Of the twelve proposed hypotheses, only three relationships were found to be significant: Attitude Toward Behavior on Behavioral Intention, Facilitating Conditions on Use Behavior, and Perceived Behavioral Control on Use Behavior. Conversely, variables such as Performance Expectancy, Effort Expectancy, Subjective Norms, Habit, Hedonic Motivation, and Behavioral Intention showed no significant effect. These findings indicate that internal factors such as user attitudes and behavioral control, along with external factors like the availability of support facilities, play an important role in driving actual usage behavior of the BRImo application. The study provides valuable insights, suggesting that users’ perceptions of accessibility and technical support have a stronger influence on actual usage than mere intention to use.
User Experience Evaluation of the Maxim Application using the HEART Metrics Method Ningrum, Meriana Prihati; Megawati, Megawati; Saputra, Eki; Fronita, Mona; Anofrizen, Anofrizen
Sistemasi: Jurnal Sistem Informasi Vol 14, No 4 (2025): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v14i4.5286

Abstract

The rapid growth of online transportation applications has led to increasing user expectations for efficient, intuitive, and reliable user experiences (UX). Maxim, as one of the emerging platforms in Indonesia, offers competitive pricing and wide service coverage, yet still faces challenges such as GPS inaccuracy, fare inconsistencies, and limitations with cashless payments. This study aims to evaluate the User Experience (UX) of the Maxim application in Pekanbaru using the HEART Metrics framework, which consists of five variables: Happiness, Engagement, Adoption, Retention, and Task Success. Data were collected through a Likert-scale questionnaire distributed to 100 respondents, with the sample size determined using the Lemeshow formula. The data were tested for validity and reliability, and analyzed using SPSS and Microsoft Excel. This study provides insight into user expectations and preferences as a foundation for service improvement. The results show that Happiness (73.8%), Adoption (72.4%), and Task Success (70.2%) are at a high level of usability, while Engagement (65.8%) and Retention (67.7%) did not meet the 70% usability benchmark. Overall, the Maxim application offers a good user experience, but improvements are needed in user engagement and retention through the addition of innovative features, GPS optimization, and enhanced service quality.
Analysis of Facebook Pro User Satisfaction Using the PIECES Method 'alimah, Muta; Megawati, Megawati; Angraini, Angraini; Fronita, Mona; Zarnelly, Zarnelly
Sistemasi: Jurnal Sistem Informasi Vol 14, No 4 (2025): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v14i4.5121

Abstract

Facebook Pro is a feature developed by Meta to provide a professional experience for users in managing content and interactions on the Facebook platform. However, user satisfaction with this feature has not been extensively studied, particularly in the city of Pekanbaru. This study aims to analyze the level of user satisfaction with Facebook Pro in Pekanbaru using the PIECES framework, which consists of six key variables: Performance, Information and Data, Economy, Control and Security, Efficiency, and Service. The research findings indicate that the satisfaction scores for each variable are as follows: Performance (3.70), Information and Data (3.84), Economy (3.37), Control and Security (3.48), Efficiency (3.58), and Service (3.70). Most of these fall under the “satisfied” category, with the exception of Economy, which is rated as “moderately satisfied.” Overall, the average satisfaction score was 3.61, placing user satisfaction within the “satisfied” category. These results suggest that most users feel comfortable and supported by the features and services provided by Facebook Pro. However, the relatively lower scores in the Economy and Control and Security dimensions highlight areas where users are experiencing challenges, indicating a need for improvement in those aspects.
User Experience Analysis on Facebook Marketplace Pekanbaru using User Experience Questioner Method Mukti, Raihan; Megawati; Angraini; Fronita, Mona
INOVTEK Polbeng - Seri Informatika Vol. 10 No. 2 (2025): July
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/r0qp2735

Abstract

The integration of e-commerce features into social media platforms has created unique user experience challenges, particularly in localized buying and selling communities. This study evaluates the user experience of Facebook Marketplace within the Pekanbaru Jual Beli Online (PJBO) community using the User Experience Questionnaire (UEQ) method. Through a quantitative approach with 400 active users selected via simple random sampling, this research reveals significant user experience gaps in a platform that accommodates over 136,000 members. The results demonstrate that four core UX dimensions fall below industry benchmarks: attractiveness (0.85), clarity (0.81), efficiency (0.82), and dependability (0.79), all with narrow confidence intervals (±0.14-0.18), indicating consistent user dissatisfaction across these dimensions. While stimulation (0.80) achieved "good" ratings and novelty (0.78) scored "above average," the overall UX profile reveals a platform that provides adequate innovative features but struggles with fundamental usability aspects. This study contributes to UX literature by examining the unique intersection of social network-based e-commerce in localized Indonesian markets, and provides platform developers with actionable recommendations to enhance system navigation, transaction efficiency, and trust mechanisms. However, this study employs only the UEQ method and does not extend to a more comprehensive evaluation, such as assessing system effectiveness and application interface performance.
Implementation of Digital Marketing and Digital Payment in the Community of UMKM Cake Entrepreneurs : Penerapan Digital Marketing dan Digital Payment pada Komunitas UMKM Pengusaha Kue Etalase Zarnelly, Zarnelly; Fronita, Mona; Afifah, Afifah Pendri
CONSEN: Indonesian Journal of Community Services and Engagement Vol. 5 No. 1 (2025): Consen: Indonesian Journal of Community Services and Engagement
Publisher : Institut Riset dan Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57152/consen.v5i1.2041

Abstract

The current problem is the problem of promotion on social media and online sales, currently cake sales are done manually or conventionally so that it is not felt to be optimal, because it is often constrained by the weather, if it rains then cake sales are somewhat hampered, as well as during school holidays, because sales are still consignment or consignment systems, if they are not sold out then the cake producer bears the loss, in addition, in making transactions they have difficulty in providing change and storing coins, for that it is felt necessary to carry out mentoring activities for the implementation of digital marketing and digital payments to help overcome the problems of the UMKM community of cake showcase entrepreneurs. The community service method used is the PAR method, starting from problem identification, activity preparation, activity implementation and evaluation. The mentoring activity was attended by 11 participants consisting of cake producers and cake showcase entrepreneurs in Rumbai sub-district, the presentation material discussed the socialization of digital marketing and digital payment practices using the DANA application, at the end of the community service activity an evaluation was carried out with the results that 70% of participants were satisfied with the mentoring activities and wanted to implement digital marketing and digital payments in their businesses.
PERANALYSIS OF ACADEMIC WEBSITE USING WEBQUAL 4.0 METHOD AND IMPORTANCE-PERFORMANCE ANALYSIS (IPA) Andrean, Fizal Okta; Megawati; Fronita, Mona; Saputra, Eki
Jurnal Teknik Informatika (Jutif) Vol. 5 No. 2 (2024): JUTIF Volume 5, Number 2, April 2024
Publisher : Informatika, Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52436/1.jutif.2024.5.2.1732

Abstract

The Academic Website plays a crucial role as the primary channel for delivering academic information to the entire academic community. Its main functions include providing vital information such as Graduation Schedules, Academic Year Calendars, and Scholarship Announcements, making it an indispensable source of information for students. The quality of services on this website is a crucial aspect in meeting the information needs of students. This research aims to evaluate and enhance the quality of the website, with a primary focus on improving services for students and achieving a higher ranking in Webometrics State Islamic Religious Higher Education Institution (PTKIN), currently positioned at 18th. The research methodology utilizes WebQual 4.0 to assess the website's quality, focusing on usability, information quality, and service interaction quality. The Importance-Performance Analysis (IPA) approach is employed to guide the website's development based on the importance and actual performance of each quality attribute. The Webqual Index analysis results indicate that the website achieves a score of 0.85 or 85%, highlighting good service quality but also indicating the need for improvement in information and service interaction quality. This study produces a comprehensive guide for the necessary changes and developments in the Academic Website. The guide ensures that the website aligns with the dynamic needs of the university community, creating a virtual environment that supports and facilitates access to information for students. These improvements are expected not only to enhance the Webometrics PTKIN ranking but also to increase student satisfaction and engagement in the academic process
EVALUATION OF USER EXPERIENCE OF MOBILE BANKING APPLICATIONS USING USER EXPERIENCE METHOD QUESTIONNAIRE (UEQ) AND HEURISTIC EVALUATION (HE) Novianti, Elzy; Ahsyar, Tengku Khairil; Syaifullah, Syaifullah; Fronita, Mona
Jurnal Teknik Informatika (Jutif) Vol. 5 No. 4 (2024): JUTIF Volume 5, Number 4, August 2024 - SENIKO
Publisher : Informatika, Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52436/1.jutif.2024.5.4.2117

Abstract

One of the largest banks in Indonesia managed by the government is Bank Rakyat Indonesia. BRI is one of the banking institutions that implements a mobile banking system. Issues and disruptions in usability of the application, as indicated by survey results from users, have been identified. This research aims to evaluate the capability of the BRImo application to provide a positive user experience. In this research testing, two methods are applied: User Experience Questionnaire and Heuristic Evaluation. The results of the benchmark UEQ questionnaire testing show scores on the attractiveness scale at 1.61, efficiency at 1.76, and stimulation at 1.52, categorized as good, while scores from the perspicuity scale at 1.72, dependability at 1.48, and novelty at 0.75 are considered above average. Issues identified by experts with the BRImo application have the potential to hinder users. Based on the severity level testing results of 10 aspects of the method, Aesthetic and Minimalist Design received a rating of 2 (two), with a score of 1.66, indicating a need for improvement with low priority.
Co-Authors 'alimah, Muta Afifah, Afifah Pendri Alam, Alji Ridwan Syah Alfitra, Domi Ananda, Dhea Andrean, Fizal Okta Angraini Angraini Angraini Annisa Ramadhani Anofrizen Anofrizen Arif Marsal Butar, Fajar Rido Butar Daulay, Suandi Eki Saputra Fahlepi, Ridho Fahril, Muhammad Fandi, Ridho Arif Fariha, Umi Fikri, Nidhal Hamzah, Muhammad Lutfi Hamzah, Muhammad Luthfi Ilhammi, Windy Tri Indriani, Monalisa Inggih Permana Intan, Sri Irfan Faruqi, Nouval Jazman, Muhammad M Yogi M. Afdal M. Afdal, M. Afdal Megawati Megawati - Muhammad Lutfi Hamzah Muhammad Luthfi Mukti, Raihan Munzir, Medyantiwi Rahmawita Muttakin, Fitriani Nafiz, Mohammad Fadhil Hardiansyah Nazhifatunnisa, Nazhifatunnisa Ningrum, Meriana Prihati Novianti, Elzy Putera, Thariq Pratama Putra, Defri Indra Raditya, Muhammad Zacky Rahmawita, Medyantiwi Renaldi, Rengga Sari, Cahya Metta Sherly Rahayu Siregar, Muslim Putra Perdana Siregar, Syafril Siti Monalisa Syaifullah Syaifullah Syakirin, Fakhrusy Tengku Khairil Ahsyar Trisya, Cintia Putri Winata, Rahmad Waviq Wiranti, Ririn Zarnelly Zarnelly