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Analisis Proses Logistik, Kinerja Karyawan dan Komunikasi yang Efektif Terhadap Kepuasan Pelanggan Saputra, Muhammad Rian; Tohir, Muhammad; Primadi, Andri
Jurnal Siber Transportasi dan Logistik Vol. 2 No. 2 (2024): (JSTL) Jurnal Siber Transportasi dan Logistik (Juli - September 2024)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jstl.v2i2.201

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Pengaruh Proses Logistik, Kinerja Karyawan dan Komunikasi yang Efektif terhadap Kepuasan Pelanggan adalah artikel ilmiah studi pustaka dalam ruang lingkup bidang ilmu. Tujuan artikel ini membangun hipotesis pengaruh variabel independen terhadap variabel dependen yang akan digunakan pada riset berikutnya. Objek riset pada pustaka media online, Google Scholar, Semantic Scholar, Elsevier, Zotero dan media jurnal online lainnya. Analisis pendekatan deskriftif kualitatif.  Hasil artikel ini: 1) Proses Logistik berpengaruh terhadap Kepuasan Pelanggan;  2) Kinerja Karyawan berpengaruh terhadap Kepuasan Pelanggan; dan 3) Komunikasi yang Efektif berpengaruh terhadap Kepuasan Pelanggan.
Multimoda Analysis, Information Technology, Communication and Order Consolidation on Logistics Cost Efficiency Tohir, Muhammad; Primadi, Andri; Allsya, Christina
Siber Journal of Transportation and Logistics Vol. 1 No. 4 (2024): (SJTL) Siber Journal of Transportation and Logistics (January - March 2024)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sjtl.v1i4.193

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The Influence of Multimodal Transport, Information and Communication Technology, and Order Consolidation on Logistics Cost Efficiency is a scientific literature review article within the field of logistics. The aim of this article is to build hypotheses regarding the influence of independent variables on the dependent variable, which will be used in future research. The research objects include online media libraries such as Google Scholar, Semantic Scholar, Elsevier, Zotero, and other online journal platforms. The analysis uses a qualitative descriptive approach. The results of this article are: 1) Multimodal transport influences logistics cost efficiency; 2) Information and communication technology influences logistics cost efficiency; and 3) Order consolidation influences logistics cost efficiency.
Analysis of Logistics Costs and Dwelling Time on Distribution Tohir, Muhammad; Primadi, Andri; Naufal Rizqullah, Adilio
Siber Journal of Transportation and Logistics Vol. 2 No. 1 (2024): (SJTL) Siber Journal of Transportation and Logistics (April - June 2024)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sjtl.v2i1.213

Abstract

"The Influence of Logistics Costs, Logistics Regulations, and Dwelling Time on Distribution: A Literature Review". The purpose of this scholarly article is to build hypotheses regarding the impact of independent variables on dependent variables, which will be used in future research. The research objects are drawn from online media sources such as Google Scholar, Semantic Scholar, Elsevier, Zotero, and other online journals. The research method involves qualitative descriptive analysis based on e-books and scholarly journals. The article's findings are as follows: 1) Logistics costs have an impact on distribution. 2) Logistics regulations affect distribution. 3) Dwelling TIME influences distribution.
Impact Innovation Logistics, Collaboration Between Mode and Government Regulation on The Competitiveness of Freight Forwarding Companies Tohir, Muhammad; Primadi, Andri; Adhitya Kurniawan, Indra
Siber Journal of Transportation and Logistics Vol. 2 No. 1 (2024): (SJTL) Siber Journal of Transportation and Logistics (April - June 2024)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sjtl.v2i1.214

Abstract

Multimoda transportation (MTO) can be interpreted as a method of transporting cargo from one location to another using at least two or more different modes of transportation. The main principle of multimodal transportation is that there is only one bill of lading even though it involves several modes of transportation such as air, rail, land or sea. Multimodal transportation activities, in accordance with Ministerial Regulation No. 8 of 2012, can only be held by multimodal transport business entities, both national and foreign business entities. In carrying out multimodal transportation activities, the MTO business entity is responsible for supporting multimodal transportation activities which include managing transportation, warehousing, cargo consolidation, provision of cargo space, and customs for multimodal transportation to and from abroad. For a business entity, a business license or legality is a form of obedience to the law. The legality referred to here is a legally valid permit for all business activities carried out. All national MTO business entities must be able to provide multimodal transportation services that meet applicable safety and security standards. In order to guarantee the realization of effectiveness and efficiency in the implementation of the national logistics system, it is necessary to ensure that every MTO organizing business entity has fulfilled the legality aspect in accordance with the applicable regulations. This study aims to review the legality of operating multimodal transport operators in realizing the effectiveness of the national logistics system in order to determine the legality of operating multimodal transport in the Denpasar area. The data collection technique in this study is by means of literature studies and surveys (questionnaires and interviews) which will then be analyzed using a qualitative descriptive analysis method.
Analysis of Logistics Technology, Logistics Infrastructure and Quality of logistics services on E-Commerce Growth Tohir, Muhammad; Primadi, Andri; Dzulqa Indah, Desy
Siber International Journal of Education Technology (SIJET) Vol. 1 No. 4 (2024): (SIJET) Siber International Journal of Education Technology (April 2024)
Publisher : Siber Nusantara Review & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sijet.v1i4.77

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The Influence of Logistics Technology, Logistics Infrastructure, and Logistics Service Quality on E-commerce Growth is a scientific literature review article within the scope of the field of study. The purpose is to identify factors influencing online sales in the e-commerce sector in Indonesia, such as gender and income. The secondary data used in this paper is obtained from the kaggle.com web platform, which provides various datasets relevant to various topics. The results of this article show: 1) Logistics Technology influences E-commerce Growth; 2) Logistics Infrastructure influences E-commerce Growth; and 3) Logistics Service Quality influences E-commerce Growth.
Optimalisasi Kinerja Distribusi Alfamart Melalui Evaluasi Manajemen Logistik Fahlevi Medya Candra Putra, Muhammad; Tohir, Muhammad; Primadi, Andri
Jurnal Siber Multi Disiplin Vol. 1 No. 4 (2024): (JSMD) Jurnal Siber Multi Disiplin (January 2024)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jsmd.v1i4.196

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Analisis Dampak Evaluasi Manajemen Logistik dalam Mengelola Pengiriman Barang terhadap Kinerja Distribusi Barang ke Alfamart di PT. Midi Utama Indonesia Tbk Bertujuan untuk mengungkap sejauh mana evaluasi manajemen logistik memengaruhi kinerja distribusi barang ke gerai Alfamart di cabang tersebut.Peneltitian ini menggunakan metode kuantitatif dengan pendekatan asosiatif untuk mengeksplorasi hubungan antara evaluasi manajemen logistik dan kinerja distribusi barang di PT. Midi Utama Indonesia. Penelitian melibatkan 274 Karyawan bagian gudang, dengan sampel yang diambil secara acak. Analisis regresi linear menunjukan hubungan positif antara variabel evaluasi manajemmen logistik (X) dan kinerja distribusi barang (Y),dengan persamaan regresi linear Y = 10,339 + 0,651X. Ini menunjukan bahwa semakin tinggi nilai evaluasi manajemen logistik (X),semakin tinggi pula kinerja distribusi barang (Y) di PT. Midi Utama Indonesia.
The Impact of Brand Image, Quality of Service on Consumer Purchase Behavior for Airlines in Indonesia Primadi, Andri; Rumondang, Astri; Daulay, Chiara Dharaurah
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 9, No 2 (2023): Desember
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v9i2.1726

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Brand Image and Service Quality are two important concepts in the airline industry that are major in shaping passenger perception and experience. Brand Image is the image or perception owned by an airline in the eyes of consumers or passengers. At the same time, Service Quality shows the extent to which the airline can meet or exceed passenger expectations regarding services provided. This study aims to determine the relationship between service quality and Brand Image in Purchasing Decisions. The study's findings have important implications for airlines in Indonesia as it highlights the importance of maintaining a positive brand image and improving service quality to retain and attract more customers. This research can also guide the aviation industry to improve passenger experience and sustainable business growth. This study used Quantitative methods and Statistical Package for the Social Sciences (SPSS) version 26 to process data from 132 respondents who filled out the questionnaire we distributed. The study reveals that both Brand Image and Service Quality significantly influence Purchasing Decision.
Menjadi entrepreneur visioner di era 5.0: Memanfaatkan teknologi untuk keberlanjutan bisnis Susanto, Primadi Candra; Gunawan, Aang; Primadi, Andri; Pahrudin, Cecep; Tohir, Muhammad
Jurnal Pembelajaran Pemberdayaan Masyarakat (JP2M) Vol. 6 No. 1 (2025)
Publisher : Universitas Islam Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33474/jp2m.v6i1.23335

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Era Society 5.0 menuntut perubahan paradigma dalam dunia kewirausahaan, di mana inovasi berbasis teknologi dan keberlanjutan menjadi kunci keberhasilan. Sosialisasi mengenai pentingnya menjadi entrepreneur visioner di era ini bertujuan untuk membekali masyarakat, khususnya generasi muda, dengan wawasan dan keterampilan dalam membangun usaha yang adaptif, inovatif, dan berdaya saing global. Kegiatan pengabdian kepada masyarakat ini dilakukan melalui seminar dan workshop interaktif yang mengupas strategi bisnis berbasis digital, pemanfaatan teknologi kecerdasan buatan, serta penerapan nilai-nilai keberlanjutan dalam kewirausahaan. Pendekatan yang digunakan mencakup pemaparan teori, studi kasus, serta simulasi bisnis yang mendorong peserta untuk berpikir kreatif dan inovatif. Hasil dari kegiatan pengabdian kepada masyarakat ini menunjukkan peningkatan pemahaman peserta terhadap konsep entrepreneur visioner, serta kesiapan mereka dalam merancang model bisnis yang relevan dengan tantangan dan peluang di era 5.0. Dengan adanya sosialisasi ini, diharapkan tumbuh wirausahawan-wirausahawan baru yang tidak hanya mampu menciptakan lapangan kerja, tetapi juga memberikan kontribusi positif bagi pembangunan ekonomi dan sosial.
Analisis Pengaruh Kualitas Pelayanan, Ketepatan Waktu, dan Kepuasan Pelanggan Terhadap Loyalitas Pelanggan Jasa Logistik Dwi Aulia Violetta Hapsari, Jingga; Primadi, Andri; Tohir, Muhammad
Jurnal Kewirausahaan dan Multi Talenta Vol. 1 No. 2 (2023): Jurnal Kewirausahan dan Multi Talenta (April-Juni 2023)
Publisher : Siber Nusantara Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jkmt.v1i2.208

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Kualitas layanan logistik, ketepatan waktu, dan kepuasan pelanggan merupakan variabel yang digunakan untuk mengetahui pengaruhnya terhadap loyalitas pelanggan. Tujuan penulis ingin mengetahui pengaruh dari kualitas pelayanan, kepuasan pelanggan, dan ketepatan waktu terhadap loyalitas pelanggan pada Perusahaan Logistik. Objek riset pada pustaka media online, Google Scholar, Semantic Scholar, Elsevier, Zotero dan media jurnal online lainnya. Metode riset dengan library risearch bersumber dari e-book dan journal ilmiah. Analisis pendekatan deskriftif kualitatif.  Hasil artikel ini: 1) Kualitas Layanan berpengaruh terhadap Loyalitas Pelanggan; 2) Ketepatan Waktu berpengaruh terhadap Loyalitas Pelanggan; dan 3) Kepuasan Pelanggan berpengaruh terhadap Loyalitas Pelanggan.
Analisis Pengaruh Pelatihan Karyawan, Pengembangan dan Evaluasi Karyawan Terhadap Kinerja Logistik Primadi, Andri; Tohir, Muhammad; Fadli, Muhamad
Jurnal Kewirausahaan dan Multi Talenta Vol. 1 No. 2 (2023): Jurnal Kewirausahan dan Multi Talenta (April-Juni 2023)
Publisher : Siber Nusantara Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jkmt.v1i2.209

Abstract

Pengaruh Pelatihan Karyawan, Pengawasan Karyawan dan Evaluasi Karyawan terhadap Kinerja Logistik adalah artikel ilmiah studi pustaka dalam ruang lingkup logistik. Tujuan artikel ini membangun hipotesis pengaruh variabel independen terhadap variabel dependen yang akan digunakan pada riset berikutnya. Objek riset pada pustaka media online, Google Scholar, Semantic Scholar, Elsevier, Zotero dan media jurnal online lainnya. Metode riset dengan library risearch bersumber dari e-book dan journal ilmiah. Analisis pendekatan deskriftif kualitatif.  Hasil artikel ini: 1) Pelatihan Karyawan berpengaruh terhadap Kinerja Logistik; 2) Pengawasan Karyawan berpengaruh terhadap Kinerja Logistik; dan 3) Evaluasi Karyawan berpengaruh terhadap Kinerja Logistik.