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Pemberdayaan Pegawai dalam Rangka Peningkatan Kualitas Pelayanan Pahrudin, Cecep; Kadarsiman, Muh.; Yuliantini, Yuliantini
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 1, No 1 (2014): JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK
Publisher : STMT Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Pemberdayaan pegawai pada Dinas Perhubungan Kota Depok, ditunjang dengan metodedeskriptif dan lewat pendekatan kualitatif dan kuantitatif, maka, semangat kerja pegawaiakan lebih meningkat jika dibarengi dengan penerapan prinsip balas jasa dan hukumanyang berkeadilan.Kata kunci: pemberdayaan pegawai, kualitas pelayanan
Pemberdayaan Pegawai dalam Rangka Peningkatan Kualitas Pelayanan Kadarisman, Muh.; Pahrudin, Cecep
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 1, No 1 (2014): MARET
Publisher : Sekolah Tinggi Manajemen Transportasi (STMT) Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25292/j.mtl.v1i1.4

Abstract

Pemberdayaan pegawai pada Dinas Perhubungan Kota Depok, ditunjang dengan metode deskriptif dan lewat pendekatan kualitatif dan kuantitatif, maka, semangat kerja pegawai akan lebih meningkat jika dibarengi dengan penerapan prinsip balas jasa dan hukuman yang berkeadilan.
BUDAYA PERUSAHAAN DAN KINERJA KARYAWAN TRANSPORTASI UDARA Agusinta, Lira; Pahrudin, Cecep; Wildan, Wildan
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 4, No 2 (2017): JULI
Publisher : Sekolah Tinggi Manajemen Transportasi (STMT) Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25292/j.mtl.v4i2.97

Abstract

This study examines the influence of corporate culture on the performance of airline employees in Jakarta. These four dimensions of Hofstede culture as a means of measuring performance use airline employees in Jakarta as respondents. This research is integrates the influence of Hofstede cultural dimension on performance. The results showed that Hofstede cultural dimension has a direct positive effect on performance.
Kepemimpinan Etis, Karakteristik Pekerjaan, dan Kepuasan Kerja Karyawan Maskapai Penerbangan Pahrudin, Cecep; Marina, Sandriana; Agusinta, Lira
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 5, No 2 (2018): JULI
Publisher : Sekolah Tinggi Manajemen Transportasi (STMT) Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25292/j.mtl.v5i2.244

Abstract

This study examined at the effects of ethical leadership, job chracteristics, and individual factors on airline employees’ job satisfaction. It makes use of samples of the airline employees from a Indonesia airline company. From the results of structural equation modelling analysis, ethical leadership and job chracteristics were found positive effect on airline employees’ job satisfaction as well as ethical leadership were found positive effect on airline employees’ job chracteristics. In addition, leaders are also more likely to choose employees who are able to work independently and see the value of their own work and work with an ethical environment.
Menjadi entrepreneur visioner di era 5.0: Memanfaatkan teknologi untuk keberlanjutan bisnis Susanto, Primadi Candra; Gunawan, Aang; Primadi, Andri; Pahrudin, Cecep; Tohir, Muhammad
Jurnal Pembelajaran Pemberdayaan Masyarakat (JP2M) Vol. 6 No. 1 (2025)
Publisher : Universitas Islam Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33474/jp2m.v6i1.23335

Abstract

Era Society 5.0 menuntut perubahan paradigma dalam dunia kewirausahaan, di mana inovasi berbasis teknologi dan keberlanjutan menjadi kunci keberhasilan. Sosialisasi mengenai pentingnya menjadi entrepreneur visioner di era ini bertujuan untuk membekali masyarakat, khususnya generasi muda, dengan wawasan dan keterampilan dalam membangun usaha yang adaptif, inovatif, dan berdaya saing global. Kegiatan pengabdian kepada masyarakat ini dilakukan melalui seminar dan workshop interaktif yang mengupas strategi bisnis berbasis digital, pemanfaatan teknologi kecerdasan buatan, serta penerapan nilai-nilai keberlanjutan dalam kewirausahaan. Pendekatan yang digunakan mencakup pemaparan teori, studi kasus, serta simulasi bisnis yang mendorong peserta untuk berpikir kreatif dan inovatif. Hasil dari kegiatan pengabdian kepada masyarakat ini menunjukkan peningkatan pemahaman peserta terhadap konsep entrepreneur visioner, serta kesiapan mereka dalam merancang model bisnis yang relevan dengan tantangan dan peluang di era 5.0. Dengan adanya sosialisasi ini, diharapkan tumbuh wirausahawan-wirausahawan baru yang tidak hanya mampu menciptakan lapangan kerja, tetapi juga memberikan kontribusi positif bagi pembangunan ekonomi dan sosial.
The Impact Of Social Media Marketing Activity On Purchase Intention: Brand Awareness As A Moderator In An Intercity Bus Study Olfebri; Yuliantini; Pahrudin, Cecep
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 3 (2025): JIMKES Edisi Mei 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i3.3528

Abstract

The optimization of social media in public transportation facilities such as public buses is increasingly being improved. So far, empirical research that examines the role of Social Media Marketing Activity (SMMA), Brand Awareness (BA), and Purchase Intention (PI) in one model at the same time in the perspective of Uses and Gratification Theory (UGT) is very limited. This study aims to examine the role of SMMA as an antecedent to BA and PI, as well as the contribution of BA as a moderator to the influence of SMMA on PI in the UGT perspective. This study obtained 262 answers from respondents who are intercity and interprovincial bus users and actively use Facebook as social media to get information about Public Buses. Data was collected using a questionnaire with a convenience sampling approach. The hypothesis that has been proposed in this study is entirely accepted with the direction of influence being entirely positive. This study reveals that SMMA is able to provide alternatives in answering user needs, the optimization of SMMA can trigger the dual role of BA as an internal and external factor in increasing the PI of public buses.
Analysis Assessment, Training and Counseling on Employee Performance is Mediated by Job Satisfaction at Cargo Companies Primadi Candra Susanto; Setyawati, Aswanti; Pahrudin, Cecep; Sugiyanto, Sugiyanto; Lermatan, Esterlinus Edwin; Saribanon, Euis; Sihombing, Sarinah
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 4 (2025): JIMKES Edisi Juli 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i4.3699

Abstract

This study aims to analyze the effects of assessment, training, mentoring, and counseling on employee performance, with job satisfaction as a mediating variable, in sea cargo expedition companies in Jakarta. A descriptive quantitative approach was used, with data collected through a Likert-scale questionnaire (1–5) from 88 respondents selected using a census technique. Data analysis was conducted using Structural Equation Modeling (SEM) with the Partial Least Squares (PLS) method via SmartPLS version 4.1.0.0. The results show that assessment and training have a positive and significant effect on job satisfaction, while mentoring and counseling have no significant effect. Assessment also has a direct and significant effect on employee performance, whereas training, mentoring, and counseling do not. Job satisfaction is found to significantly mediate the relationship between assessment and employee performance. These findings highlight the importance of effective assessment practices in enhancing job satisfaction and employee performance, while suggesting the need to improve the implementation of training, mentoring, and counseling programs.   Keywords: Employee Performance, Job Satisfaction, Assessment, Training, Counseling
Employee Performance Through Employee Engagement in Cargo Companies Setyawati, Aswanti; Pahrudin, Cecep; Agusinta, Lira; Sitanggang, Rohana; Susanto, Primadi Candra
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 2 (2025): JIMKES Edisi Maret 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i2.3400

Abstract

This study aims to examine the influence of self-efficacy and discipline on employee performance, both directly and indirectly through employee engagement as a mediating variable, in cargo companies located in DKI Jakarta. A quantitative descriptive approach was applied, using purposive sampling with a total of 337 respondents. Data were analyzed using SmartPLS. The results show that both self-efficacy and discipline have a positive and significant impact on employee engagement and employee performance. Employee engagement also has a positive and significant effect on employee performance. Furthermore, self-efficacy positively influences employee performance through employee engagement, whereas discipline does not show a significant indirect effect through engagement. These findings offer practical implications for human resource management in the cargo sector to enhance employee performance by fostering self-efficacy and engagement. This study is limited to a specific geographical area and time frame, suggesting the need for broader future research.   Keywords: Employee Performance, Employee Engagement, Self-Efficacy, Discipline
Analysis of the Influence of Service Quality and Supporting Airport Facilities on Customer Satisfaction at Halim Perdanakusuma Airport Nugraha, Rizko Endra; Kurniawan, Jermanto Setia; Pahrudin, Cecep; Marina, Sandriana; Tatiana, Yana
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 1 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (September-Oktober 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i1.6367

Abstract

Halim Perdanakusuma Airport has seen a significant rise in passenger traffic in the post-COVID-19 period, creating an urgent need to improve terminal facilities and service quality. Despite these developments, users continue to report dissatisfaction with various aspects of airport services and infrastructure. This study aims to examine the effect of terminal facilities and service quality on passenger satisfaction. Using a quantitative approach, data were collected through surveys and analyzed with multiple linear regression via SPSS. The independent variables include electronic facilities (X1), IT facilities (X2), infrastructure facilities (X3), electrical facilities (X4), and service quality (X5), while passenger satisfaction serves as the dependent variable (Y). The results show that all independent variables have a positive and significant influence on passenger satisfaction, both individually and simultaneously. Among these, electronic facilities and service quality have the most dominant impact. The F-test supports the model’s validity, confirming that the combination of variables significantly influences satisfaction levels. These findings highlight the importance of a comprehensive service strategy that integrates technology, infrastructure, and human interaction to enhance overall service quality in the aviation sector.
User Centered Governance and Digital Integration for Inclusive Public Transport: Insights from Palu City Wasil, Mohammad; Wijayanti, Dian; Pahrudin, Cecep
Logistica : Journal of Logistic and Transportation Vol. 3 No. 1 (2025): January 2025
Publisher : Indonesian Scientific Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61978/logistica.v3i1.690

Abstract

Urban transportation in mid-sized cities often faces declining reliability and inclusivity. This study examines Palu City, Indonesia, where conventional public transport has sharply decreased while app-based services dominate user preference. Using a qualitative descriptive approach with 42 informants including commuters, drivers, officials, and civil society representatives data were collected through interviews, observations, and document review. Findings show that angkot and BRT services suffer from unreliable schedules, poor vehicle conditions, and limited accessibility, especially for elderly and disabled users, while app-based services achieve satisfaction above 90% due to convenience and transparency. Governance constraints include fragmented policies, limited funding, and lack of digital tools. The study recommends four key reforms: (1) user-centered service standards on reliability and safety; (2) inclusive infrastructure with universal design; (3) digital integration through real-time tracking and fare systems; and (4) collaborative governance involving communities and operators. This research is the first systematic evaluation of user satisfaction across multiple transport modes in Palu, contributing a multidimensional framework that links user perceptions with strategic policy recommendations for sustainable mobility in secondary cities.