Claim Missing Document
Check
Articles

Found 11 Documents
Search

Pemberdayaan Pegawai dalam Rangka Peningkatan Kualitas Pelayanan Pahrudin, Cecep; Kadarsiman, Muh.; Yuliantini, Yuliantini
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 1, No 1 (2014): JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK
Publisher : STMT Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Pemberdayaan pegawai pada Dinas Perhubungan Kota Depok, ditunjang dengan metodedeskriptif dan lewat pendekatan kualitatif dan kuantitatif, maka, semangat kerja pegawaiakan lebih meningkat jika dibarengi dengan penerapan prinsip balas jasa dan hukumanyang berkeadilan.Kata kunci: pemberdayaan pegawai, kualitas pelayanan
Pemberdayaan Pegawai dalam Rangka Peningkatan Kualitas Pelayanan Kadarisman, Muh.; Pahrudin, Cecep
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 1, No 1 (2014): MARET
Publisher : Sekolah Tinggi Manajemen Transportasi (STMT) Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25292/j.mtl.v1i1.4

Abstract

Pemberdayaan pegawai pada Dinas Perhubungan Kota Depok, ditunjang dengan metode deskriptif dan lewat pendekatan kualitatif dan kuantitatif, maka, semangat kerja pegawai akan lebih meningkat jika dibarengi dengan penerapan prinsip balas jasa dan hukuman yang berkeadilan.
BUDAYA PERUSAHAAN DAN KINERJA KARYAWAN TRANSPORTASI UDARA Agusinta, Lira; Pahrudin, Cecep; Wildan, Wildan
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 4, No 2 (2017): JULI
Publisher : Sekolah Tinggi Manajemen Transportasi (STMT) Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25292/j.mtl.v4i2.97

Abstract

This study examines the influence of corporate culture on the performance of airline employees in Jakarta. These four dimensions of Hofstede culture as a means of measuring performance use airline employees in Jakarta as respondents. This research is integrates the influence of Hofstede cultural dimension on performance. The results showed that Hofstede cultural dimension has a direct positive effect on performance.
Kepemimpinan Etis, Karakteristik Pekerjaan, dan Kepuasan Kerja Karyawan Maskapai Penerbangan Pahrudin, Cecep; Marina, Sandriana; Agusinta, Lira
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 5, No 2 (2018): JULI
Publisher : Sekolah Tinggi Manajemen Transportasi (STMT) Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25292/j.mtl.v5i2.244

Abstract

This study examined at the effects of ethical leadership, job chracteristics, and individual factors on airline employees’ job satisfaction. It makes use of samples of the airline employees from a Indonesia airline company. From the results of structural equation modelling analysis, ethical leadership and job chracteristics were found positive effect on airline employees’ job satisfaction as well as ethical leadership were found positive effect on airline employees’ job chracteristics. In addition, leaders are also more likely to choose employees who are able to work independently and see the value of their own work and work with an ethical environment.
Menjadi entrepreneur visioner di era 5.0: Memanfaatkan teknologi untuk keberlanjutan bisnis Susanto, Primadi Candra; Gunawan, Aang; Primadi, Andri; Pahrudin, Cecep; Tohir, Muhammad
Jurnal Pembelajaran Pemberdayaan Masyarakat (JP2M) Vol. 6 No. 1 (2025)
Publisher : Universitas Islam Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33474/jp2m.v6i1.23335

Abstract

Era Society 5.0 menuntut perubahan paradigma dalam dunia kewirausahaan, di mana inovasi berbasis teknologi dan keberlanjutan menjadi kunci keberhasilan. Sosialisasi mengenai pentingnya menjadi entrepreneur visioner di era ini bertujuan untuk membekali masyarakat, khususnya generasi muda, dengan wawasan dan keterampilan dalam membangun usaha yang adaptif, inovatif, dan berdaya saing global. Kegiatan pengabdian kepada masyarakat ini dilakukan melalui seminar dan workshop interaktif yang mengupas strategi bisnis berbasis digital, pemanfaatan teknologi kecerdasan buatan, serta penerapan nilai-nilai keberlanjutan dalam kewirausahaan. Pendekatan yang digunakan mencakup pemaparan teori, studi kasus, serta simulasi bisnis yang mendorong peserta untuk berpikir kreatif dan inovatif. Hasil dari kegiatan pengabdian kepada masyarakat ini menunjukkan peningkatan pemahaman peserta terhadap konsep entrepreneur visioner, serta kesiapan mereka dalam merancang model bisnis yang relevan dengan tantangan dan peluang di era 5.0. Dengan adanya sosialisasi ini, diharapkan tumbuh wirausahawan-wirausahawan baru yang tidak hanya mampu menciptakan lapangan kerja, tetapi juga memberikan kontribusi positif bagi pembangunan ekonomi dan sosial.
Analysis of the Influence of Service Quality and Supporting Airport Facilities on Customer Satisfaction at Halim Perdanakusuma Airport Nugraha, Rizko Endra; Kurniawan, Jermanto Setia; Pahrudin, Cecep; Marina, Sandriana; Tatiana, Yana
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 1 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (September-Oktober 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i1.6367

Abstract

Halim Perdanakusuma Airport has seen a significant rise in passenger traffic in the post-COVID-19 period, creating an urgent need to improve terminal facilities and service quality. Despite these developments, users continue to report dissatisfaction with various aspects of airport services and infrastructure. This study aims to examine the effect of terminal facilities and service quality on passenger satisfaction. Using a quantitative approach, data were collected through surveys and analyzed with multiple linear regression via SPSS. The independent variables include electronic facilities (X1), IT facilities (X2), infrastructure facilities (X3), electrical facilities (X4), and service quality (X5), while passenger satisfaction serves as the dependent variable (Y). The results show that all independent variables have a positive and significant influence on passenger satisfaction, both individually and simultaneously. Among these, electronic facilities and service quality have the most dominant impact. The F-test supports the model’s validity, confirming that the combination of variables significantly influences satisfaction levels. These findings highlight the importance of a comprehensive service strategy that integrates technology, infrastructure, and human interaction to enhance overall service quality in the aviation sector.
User Centered Governance and Digital Integration for Inclusive Public Transport: Insights from Palu City Wasil, Mohammad; Wijayanti, Dian; Pahrudin, Cecep
Logistica : Journal of Logistic and Transportation Vol. 3 No. 1 (2025): January 2025
Publisher : Indonesian Scientific Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61978/logistica.v3i1.690

Abstract

Urban transportation in mid-sized cities often faces declining reliability and inclusivity. This study examines Palu City, Indonesia, where conventional public transport has sharply decreased while app-based services dominate user preference. Using a qualitative descriptive approach with 42 informants including commuters, drivers, officials, and civil society representatives data were collected through interviews, observations, and document review. Findings show that angkot and BRT services suffer from unreliable schedules, poor vehicle conditions, and limited accessibility, especially for elderly and disabled users, while app-based services achieve satisfaction above 90% due to convenience and transparency. Governance constraints include fragmented policies, limited funding, and lack of digital tools. The study recommends four key reforms: (1) user-centered service standards on reliability and safety; (2) inclusive infrastructure with universal design; (3) digital integration through real-time tracking and fare systems; and (4) collaborative governance involving communities and operators. This research is the first systematic evaluation of user satisfaction across multiple transport modes in Palu, contributing a multidimensional framework that links user perceptions with strategic policy recommendations for sustainable mobility in secondary cities.
Meningkatkan Efisiensi Manajemen Armada dan Mengurangi Unit yang Tidak Dapat Digunakan di PT Serasi Logistics Indonesia Improving Fleet Saribanon, Euis; Sihotang, Thobias Oktrian; Pahrudin, Cecep; Ashari, Yogi; Nugroho, Agus
Jurnal Abdimas Transportasi & Logistik Vol. 4 No. 1 (2024): April
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.atl.v4i1.2402

Abstract

The logistics industry, particularly road freight transportation, plays a crucial role in ensuring the smooth distribution of goods in Indonesia. PT Serasi Logistics Indonesia (SELOG) faces significant challenges in fleet management, especially concerning the high rate of units not ready for operation (UTSP), which affects operational efficiency and the ability to meet urgent demand. This community service activity aims to improve the efficiency of fleet management at SELOG and reduce the UTSP ratio through the implementation of a structured management system and data-driven technology. The methods used in this activity include data collection through direct observation, interviews, and analysis of the existing fleet management system. The results of this activity show a significant reduction in the UTSP ratio from 15% to 6% within two months after the implementation of a more scheduled fleet maintenance system and demand forecasting system based on data. Additionally, improving coordination between divisions successfully enhanced the response to urgent requests. This activity contributes significantly to the development of logistics management, particularly in fleet maintenance and the use of technology to enhance operational efficiency.
Influence Timeliness and Price Against Loyalty Customer With Satisfaction Customer As Intervening Variables at PT.XYZ Pahrudin, Cecep; Zaini, Mohamad; Fadillah, Hirosi; Iyumiwa, Salsabila
Dinasti International Journal of Management Science Vol. 5 No. 3 (2024): Dinasti International Journal of Management Science (January-February 2024)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijms.v5i3.2321

Abstract

This article is results from purposeful research For analyze about accuracy time and price delivery goods from company PT XYZ Good in a way Partial nor in a way influential simultaneous to loyalty customer through satisfaction customer as intervening variables. Method or tool analysis in study This use SmartPLS software 4 ie For test hypothesis influence variable independent to variable dependent Good in a way direct nor through variable intervening to loyalty customer. Test result state that accuracy time influential to satisfaction customers, price influential to satisfaction customer, satisfaction customer influential to loyalty customer, accuracy time No influential to loyalty customer ( rejected ), price influential to loyalty customer, accuracy time through satisfaction customer influential to loyalty customers, and prices through satisfaction customer influential to loyalty customer. From the results study This can concluded that there is 1 hypothesis that is not accepted or rejected that is accuracy time to loyalty customer. However with put satisfaction customer as variable intervening own positive implications and value important can accept hypothesis.
Dampak Transformational Safety Leadership dan Safety Culture terhadap Safety Behavior Melalui Safety Motivation Awak Kapal pada PT. Pelayaran Karana Line Cabang Pulau Batam Ramadhan, Firhand Aulia; Setyawati, Aswanti; Pahala, Yosi; Pahrudin, Cecep; Thamrin, Muhammad
Ranah Research : Journal of Multidisciplinary Research and Development Vol. 8 No. 1 (2025): Ranah Research : Journal Of Multidisciplinary Research and Development
Publisher : Dinasti Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/rrj.v8i1.1911

Abstract

This study aims to analyze the impact of transformational leadership and culture on safety behavior through the motivation of crew members at PT. Pelayaran Karana Line branch in Pulau Batam. Using a quantitative research method, data were collected through questionnaires distributed to the crew members. The results of the study indicate that transformational leadership and organizational culture have a positive and significant impact on safety behavior, mediated by the motivation of the crew. These findings provide practical implications for the company's management in enhancing workplace safety onboard ships.