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All Journal Jurnal Manajemen Terapan dan Keuangan Jurnal Paradigma Ekonomika Binus Business Review Journal of Economic, Bussines and Accounting (COSTING) EKONOMIS : Journal of Economics and Business J-MAS (Jurnal Manajemen dan Sains) Jurnal Darma Agung International Journal of Business, Law, and Education International Journal of Engineering, Science and Information Technology Journal of Community Engagement Research for Sustainability Jurnal Perspektif Pembiayaan dan Pembangunan Daerah Journal of Business Studies and Management Review Electronic Journal of Education, Social Economics and Technology Indo-Fintech Intellectuals: Journal of Economics and Business West Science Interdisciplinary Studies West Science Accounting and Finance Journal of Social Science and Business Studies West Science Social and Humanities Studies INTERNATIONAL JOURNAL OF SOCIETY REVIEWS (INJOSER) Jurnal Penelitian Pendidikan Indonesia Management Studies and Business Journal Accounting Studies and Tax Journal COSMOS International Journal of Economics, Business and Innovation Research Jurnal Ekonomi, Manajemen, Akuntansi
Utama, Ahmad Nur Budi
Universitas Jambi
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Journal : Management Studies and Business Journal

 1 
Fintech Innovations and Their Impact on Financial Inclusion: A Systematic Literature Review Utama, Ahmad Nur Budi; Hidayat, Muhammad
Management Studies and Business Journal (PRODUCTIVITY) Vol. 1 No. 8 (2024): Management Studies and Business Journal (PRODUCTIVITY)
Publisher : Penelitian dan Pengembangan Ilmu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62207/6hy6js31

Abstract

This research examines how consumer trust in fintech platforms influences the adoption of fintech services in regions with low banking penetration. Using a Systematic Literature Review (SLR) approach, this research explores current literature to identify the factors that shape consumer trust, as well as their impact on fintech adoption decisions. The main findings show that data security, transaction transparency, service provider reputation, customer support, and user experience are crucial factors that influence the level of consumer trust. Consumer trust has proven to be a key driver in fintech adoption, while low trust is often a barrier. This research also identifies differences in the influence of consumer trust based on population segments, as well as the role of local policies and regulations in shaping consumer trust. The implications of this research include suggestions for developing policies and practical strategies in the fintech industry to increase financial inclusion in regions with low banking penetration.
Co-Authors Ade Irma Suryani Ade Irma Suryani Ade Onny Siagian Agus Solikhin, Agus Agus Syarif Agus Syarif Agus Syarif Al-Amin, Al-Amin Aminuyati Angguliyah Rizqi Amaliyah Anggun, Debby Arnes Yuli Vandika Asep Machpuddin Azmi, Mohamad Bambang Purwoko Candra Mustika Dewi, Kisthi Hanila Dheo Rimbano Dhonal, Rama Dian Firdaus Eddy Silamat Firmansyah Firmansyah Hamdiah Hamdiah Heri Sasono Hidayat, Gustina Husain, Anggriani Idham Khalik Istiqomah Malinda SB Joko Sangaji Judijanto, Loso Klemens Mere Lestari, Lintang Liona Efrina S Makatita, Josephus Alberth Muhammad Hidayat Mukhzarudfa, Mukhzarudfa Mutia, R. Dewi Ningsih, Maryati Novita Sari Piola, Marina Paramitha Sari Primadiva, Parassela Pangestu Rasna, Rasna Rezki Fitriani Rike Setiawati Rizki, Sri Ajeng Sukmala SB, Istiqomah Malinda Tera Lesmana Titik Haryanti Tona Aurora Lubis Ummu Kalsum Usup, Usup Wulandari, Bunga Ayu Yana Priyana Zaenal Arief Zikriani, Hilyati