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All Journal Jurnal Manajemen Terapan dan Keuangan Jurnal Paradigma Ekonomika Binus Business Review Al Ishlah Jurnal Pendidikan Journal of Economic, Bussines and Accounting (COSTING) EKONOMIS : Journal of Economics and Business J-MAS (Jurnal Manajemen dan Sains) Jurnal Darma Agung International Journal of Business, Law, and Education International Journal of Engineering, Science and Information Technology Journal of Community Engagement Research for Sustainability Jurnal Perspektif Pembiayaan dan Pembangunan Daerah Dedikasi: Jurnal Pengabdian Kepada Masyarakat Jurnal Sistim Informasi dan Teknologi Journal of Business Studies and Management Review Electronic Journal of Education, Social Economics and Technology Indonesian Journal Of Business And Entrepreneurship Research Indo-Fintech Intellectuals: Journal of Economics and Business West Science Interdisciplinary Studies West Science Accounting and Finance Journal of Social Science and Business Studies West Science Interdisciplinary Studies West Science Social and Humanities Studies INTERNATIONAL JOURNAL OF SOCIETY REVIEWS (INJOSER) Jurnal SMART: Sosial Ekonomi Kerakyatan Journal of Innovative and Creativity Jurnal Penelitian Pendidikan Indonesia Management Studies and Business Journal Accounting Studies and Tax Journal COSMOS Jurnal Ekonomi Manajemen Dan Bisnis (JEMB) International Journal of Business and Quality Research International Journal of Economics, Business and Innovation Research IECON: International Economics and Business Conference Jurnal Ekonomi, Manajemen, Akuntansi
Ahmad Nur Budi Utama
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Journal : Management Studies and Business Journal

 1 
Fintech Innovations and Their Impact on Financial Inclusion: A Systematic Literature Review Utama, Ahmad Nur Budi; Hidayat, Muhammad
Management Studies and Business Journal (PRODUCTIVITY) Vol. 1 No. 8 (2024): Management Studies and Business Journal (PRODUCTIVITY)
Publisher : Penelitian dan Pengembangan Ilmu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62207/6hy6js31

Abstract

This research examines how consumer trust in fintech platforms influences the adoption of fintech services in regions with low banking penetration. Using a Systematic Literature Review (SLR) approach, this research explores current literature to identify the factors that shape consumer trust, as well as their impact on fintech adoption decisions. The main findings show that data security, transaction transparency, service provider reputation, customer support, and user experience are crucial factors that influence the level of consumer trust. Consumer trust has proven to be a key driver in fintech adoption, while low trust is often a barrier. This research also identifies differences in the influence of consumer trust based on population segments, as well as the role of local policies and regulations in shaping consumer trust. The implications of this research include suggestions for developing policies and practical strategies in the fintech industry to increase financial inclusion in regions with low banking penetration.
Co-Authors Ade Irma Suryani Ade Irma Suryani Ade Onny Siagian Ade Suhara Agus Solikhin, Agus Agus Syarif Agus Syarif Agus Syarif Al-Amin, Al-Amin Aminuyati Andi Najemi, Andi Anggun, Debby Armando, Y.G Arnes Yuli Vandika Asep Machpuddin Asep Machpudin Aulia Beatrice Brilliant Azmi, Mohamad Bambang Purwoko Bunga Ayu Wulandari Candra Mustika Damara Gugat, Rudy Max Dhamiri Dheo Rimbano Diah Nurdiana Dwi Suryahartati Eddy Silamat Eddy Silamat, Eddy Erwita Dewi Fatimah Malini Lubis Firmansyah Firmansyah Frans Sudirjo Hamdiah Hamdiah Haris Karyadi Hasnadia Rusdi Hidayat, Gustina Husain, Anggriani Idham Khalik Idham Khalik, Idham Irma Suryani Istiqomah Malinda SB Iwan Henri Kusnadi Joko Sangaji Judijanto, Loso Kisthi Hanila Dewi Klemens Mere Lesmana, Tera Lestari, Lintang Liona Efrina S Makatita, Josephus Alberth Malinda S.B, Istiqomah Martis, Andi Maryati Ningsih Mohammad Ihsan Muhammad Haris Saputra Muhammad Hidayat Muhammad Luthfi Faisal Mukhzarudfa, Mukhzarudfa Mustika, Candra Mutia, R. Dewi Ningsih, Maryati Novita Sari Nurlelasari Ginting Pahlefi, Pahlefi Piola, Marina Paramitha Sari Primadiva, Parassela Pangestu Priyana, Yana Rama Dhonal Rasna, Rasna Rezki Fitriani Rike Setiawati Rizki Surya Pratama Rizki, Sri Ajeng Sukmala Rizqi Amaliyah, Angguliyah Romi Kurniadi Rusni Andriani Sasono, Heri SB, Istiqomah Malinda Setyaji, Hajar Shanty Sormin Sigit Indrajaya Siti Aisyah Tera Lesmana Titik Haryanti Tona Aurora Lubis Tona Aurora Lubis Tona Aurora Lubis Ummu Kalsum Usup, Usup Utami, Eva Yuniarti Vilano, M. Afif Vilano Fitrah Windarto Yana Priyana Zaenal Arief Zikriani, Hilyati Zumrotul Avifa K