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All Journal Jurnal Ilmu Tanah dan Lingkungan (Journal of Soil Science and Environment) Sains Manajemen:Jurnal Manajemen UNSERA Jurnal Riset Bisnis dan Manajemen JITU : Journal Informatic Technology And Communication Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences EMBISS: Jurnal Ekonomi, Manajemen, Bisnis, Sosial International Journal of Economics, Management, Business, and Social Science Ilomata International Journal of Social Science Jurnal Akuntansi dan Keuangan Jurnal Pengabdian Masyarakat Indonesia (JPMI) e-Jurnal Apresiasi Ekonomi Sinergi International Journal of Management and Business Faedah: Jurnal Hasil Kegiatan Pengabdian Masyarakat Indonesia Journal of Public Health and Pharmacy Gudang Jurnal Pengabdian Masyarakat Jurnal Accounting Information System (AIMS) JAMBIS : Jurnal Administrasi Bisnis BISMA: Bimbingan Swadaya Masyarakat
Mohammad Sofyan
Unknown Affiliation
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Medicine & Pharmacology Public Health Social Sciences Other

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Magetan Regency MSME Strategy in The New Normal Sofyan, Mohammad; Fantini, Endah
INTERNATIONAL JOURNAL OF ECONOMICS, MANAGEMENT, BUSINESS, AND SOCIAL SCIENCE (IJEMBIS) Vol. 1 No. 1 (2021): January 2021
Publisher : CV ODIS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59889/ijembis.v1i1.14

Abstract

This research aims to find problems that often hinder the development of MSMEs in Magetan Regency in the advantage of competing, especially in the face of The New Normal, for that there is a strategy needed in creating competitive advantages in The New Normal. The object of this research is small and medium enterprises in Magetan Regency. Data analysis techniques use descriptive analysis techniques. The results showed that competition between similar companies, the threat of new arrivals, the threat of replacement products, the bargaining power of buyers, and the bargaining power of suppliers are problems faced by small and medium enterprises in Magetan Regency.
Enhancing Financial Management Practices of Small and Medium Enterprises (SMEs) through the SI-APIK Application: A Community Service Approach in Jakarta Sofyan, Mohammad; Kumala, Ratih
Bisma : Bimbingan Swadaya Masyarakat Vol. 6 No. 4 (2024): October 2024
Publisher : STAI Miftahul ULa Nganjuk

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59689/bisma.v1i1.151

Abstract

This community service program aimed at enhancing the financial management practices of Small and Medium Enterprises (SMEs) in Jakarta through the SI-APIK application. The program addressed the challenges SMEs face in managing their finances by providing targeted training and hands-on use of the SI-APIK application, designed to help businesses maintain accurate financial records in accordance with SAK-EMKM standards. The intervention resulted in a significant improvement in financial literacy, with 75% of participants gaining a clear understanding of financial reporting standards. Furthermore, 90% of the SMEs adopted the SI-APIK application for regular financial transaction recording, and 60% of participants reported improved access to financing due to more transparent financial documentation. The study demonstrated that digital financial tools, when combined with financial literacy training, can significantly enhance the financial management capabilities of SMEs, contributing to better decision-making, business growth, and financial sustainability. The study also identified areas for improvement, including the need for ongoing digital literacy training and follow-up support to ensure long-term adoption of digital tools.
Enhancing Hospital Service Quality Through Strategic and Operational Excellence Focused on Patient Satisfaction: The Case of Indonesia Iwan Sumarta, Renaldus; Sudirman, Iman; Suteja, Jaja; Djulius, Horas; Sofyan, Mohammad
Journal of Public Health and Pharmacy Vol. 5 No. 2: JULY 2025
Publisher : Pusat Pengembangan Teknologi Informasi dan Jurnal Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/jphp.v5i2.7000

Abstract

Introduction: Hospitals, functioning both as public service institutions and business entities, must prioritize patient satisfaction to ensure the sustainability of their services. This study explores the relationships among operational strategy, operational competence, quality culture, and service quality, as well as their combined impact on patient satisfaction in Indonesian hospitals. Methods: This study employed a quantitative approach using a survey method. Data were collected from 300 respondents, comprising medical and non-medical staff, across four hospitals in Jambi Province. Structural Equation Modeling (SEM) was utilized for data analysis, enabling an in-depth examination of both direct and indirect relationships among the variables. Results: The findings revealed that operational strategy and operational competence significantly influenced quality culture and service quality. Additionally, quality culture and service quality collectively impacted patient satisfaction, highlighting the critical roles of these factors in enhancing hospital performance. Notably, service quality had the strongest direct effect on patient satisfaction, while quality culture contributed to sustaining these improvements over time. Conclusions: These findings underscore the essential role of strategic alignment and operational excellence in achieving higher levels of patient satisfaction. The study provides valuable insights for hospital management and policymakers in developing countries, advocating for the integration of strategic planning and competency development to enhance healthcare delivery systems and improve patient outcomes.
Optimalisasi MindMap Dalam Efektivitas Belajar Mengajar Jaja Suteja; Mohammad Sofyan; Munawar Asikin; Jahidah, Nurul Siti
Gudang Jurnal Pengabdian Masyarakat Vol. 2 No. 2 (2024): GJPM - Juli s/d Desember
Publisher : PT. Gudang Pustaka Cendekia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59435/gjpm.v2i2.719

Abstract

Pengabdian ini bertujuan untuk sharing optimalisasi MindMap dalam efektivitas belajar mengajar, dengan metode pengabdian secara online yang dihadiri oleh 293 orang peserta dari 25 Provinsi. Hasil pengabdian menunjukkan bahwa mindmap secara efektif dalam pembelajaran, guru/pengajar dapat menciptakan lingkungan yang mendukung eksplorasi kreatif, kolaborasi, dan pemahaman yang dalam bagi siswa/mahasiswa. Mindmap tidak hanya menjadi alat untuk mengajar dan belajar, tetapi juga untuk mengembangkan keterampilan berpikir siswa/mahasiswa secara holistik. Membantu menggambarkan hubungan antara konsep-konsep yang kompleks secara visual. Ini membantu siswa untuk memahami dan mengingat informasi dengan lebih baik daripada hanya membaca teks atau catatan. Dengan menggunakan warna, gambar, dan simbol, dapat merangsang kreativitas siswa/mahasiswa dalam memproses informasi. Hal ini dapat meningkatkan keterlibatan siswa/mahasiswa dalam pembelajaran dan membuatnya lebih menyenangkan. Struktur visual mindmap mempermudah siswa/mahasiswa untuk mengingat informasi karena dapat mengaitkan konsep-konsep dengan gambaran keseluruhan yang di buat.
Pengaruh Kualitas Pelayanan dan Kepuasan Nasabah Terhadap Loyalitas Nasabah di Bank BRI Unit Vila Gading Permai Jakarta Utara Mawarni, Resa; Sofyan, Mohammad
JAMBIS : Jurnal Administrasi Bisnis Vol. 4 No. 3: Juni 2024
Publisher : JAMBIS : Jurnal Administrasi Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jambis.v4i3.4092

Abstract

This research is motivated by the phenomenon of insufficient achievement of customer loyalty targets at Bank BRI Vila Gading Permai Unit, North Jakarta. This is influenced by various factors, including service quality that does not fully meet the customer expectations and insufficient customer satisfaction with the services provided. This phenomenon is reflected from the data showing that the achievement of deposit targets and customer satisfaction has not reached the expected target, which indirectly affects the level of customer loyalty. This research uses a quantitative method, with data collected through a questionnaire that has been tested for validity and reliability. The population in this research consists of customers registered at Bank BRI Vila Gading Permai Unit, North Jakarta, totaling 20,562 customers, with a research sample of 100 respondents selected using the purposive sampling technique. The data analysis technique used is multiple linear regression analysis with SPSS for Windows Ver.27. The results of this research indicate that: (1) service quality has a positive and significant effect on customer loyalty with a significance value of 0.001 and a contribution of 77.7%; (2) customer satisfaction has a positive and significant effect on customer loyalty with a significance value of 0.002 and a contribution of 77.5%; (3) service quality and customer satisfaction simultaneously have a positive and significant effect on customer loyalty with an R2 value of 79.9 or 79.9%, while the remaining 20.1% is influenced by other factors outside this research.
APLIKASI PENJUALAN KUE TRADISIONAL ONLINE DI MAKASSAR DENGAN FITUR STANDARDISASI PRODUKSI marlina, Marlina; Sofyan, Mohammad; Witanto, Karina Levina
JITU Vol 2 No 2 (2018)
Publisher : Universitas Boyolali

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The problem in this research is traditional cake sales which is done offline and not yet refer to a standardization. So the purpose of this study is to build an application used to make sales of traditional cakes online with standardization features of production. Initial research conducted by the authors resulted in that human resources (traditional cake craftsmen) are available but the sales medium is limited. Especially with the sales process is still manual to add a number of difficulties that must be faced. Therefore the author makes a traditional cake sales application that brings together sellers and buyers. Web-built application using PHP programming language and MySQL database. Standardization for traditional cakes has not existed to date so in formulating the items used as traditional cake benchmarks, the authors have conducted research that produces the standards to be measured are size, material, presentation, and taste. From the results of application implementation testing conducted with a questionnaire on 15 respondents with average results of 85.6% (strongly agree), it can be concluded that the application can be used and accepted.
Co-Authors Aep Saefullah Albinia, Sava Andrayanti, Iin Aprianti, Vika Ayu, Renisya Cantika, Dinda Ayuni Charly Marlinda Cundo Harimurti Dedeh Maryani Deni Sutisna Dwi Putro Tejo Baskoro Enny Dwi Wahyunie Fantini, Endah Fitria, Dini Irma Harimurti, Cundo Horas Djulius Ikhbaluddin Iman Sudirman Irfan Achmad Musadat Iwan Sumarta, Renaldus Jahidah, Nurul Jahidah, Nurul Siti Jaja Suteja Jati, Dwi Astuti Sekar Jayawarsa, A.A. Ketut Kumala, Ratih Marlina Marlina Mawarni, Resa Munawar Asikin Muthi’ah, Firyal Luthfi Nurhidayati, Ninin Pandoyo Pandoyo Rahmawati, Nur Fitri RUMIKI, DJURAIDJ Satriadi Satriadi Siti Zulaika Soleh Soleh Soleh Tjiptadi Toana, Rangga Dalu Aji Virandani Witanto, Karina Levina