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E-Government Maturity Model Based on SPBE at Department of Spatial Planning and Development Endang Amalia; Dani Hamdani; Ucu Nugraha
International Journal of Engineering Continuity Vol. 3 No. 2 (2024): ijec
Publisher : Sultan Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58291/ijec.v3i2.262

Abstract

Sistem Pemerintahan Berbasis Elektronik known as SPBE is a government administration that utilizes information and communication technology to provide services with the aim of realizing clean, effective, transparent, and accountable government governance, quality, and trustworthy public services. Because he role of ICT in supporting work processes and services in achieving the vision and mission of the Regional Government of West Java Province is very important, it is necessary to evaluate the use and implementation of ICT solutions for continuous improvement in all Regional Apparatus. In the department spatial planning and development, e-government maturity measurements are carried out in 4 domains (application, infrastructure, information security and IT governance and) by adopting a descriptive research method using questionnaire data with a scale of 5 likers. The results showed the evaluation of the maturity of the SPBE in department spatial planning and development obtained a “Very Poor” category with a total index value of 0.61. This research also provides recommendations and considerations in making decisions on how to take policies in implementing e-Government Implementation in the community development service to determine the development priority scale from the level of maturity.
UI/UX Optimization for OTP (One-Time Password) Verification in Digital Health Apps using Design Thinking Muhamad Raihan Alghazali; Ghamar Hafidz; Ucu Nugraha
Jurnal Sistem Informasi dan Teknologi Informasi Vol. 3 No. 1 (2025): December 2025
Publisher : LP2M Universitas Widyatama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33197/justinfo.v3i1.2811

Abstract

The rapid advancement of digital technology in the healthcare sector has catalyzed the development of applications such as XYZ, which offer streamlined access to medical services. However, security remains a critical challenge, particularly regarding the One-Time Password (OTP) authentication process. Issues such as delayed code delivery, insufficient system feedback, and ambiguous user guidance frequently degrade the overall user experience. This study aims to enhance the usability and effectiveness of the OTP verification process within the XYZ application using the Design Thinking methodology. The methodology comprises five distinct phases: Empathize, Define, Ideate, Prototype, and Test. Findings from the Empathize and Define stages identified core pain points from the user’s perspective. The Ideate phase generated innovative solutions, including multi-channel OTP resend options, destination number validation, and informative system feedback with integrated help features. High-fidelity prototypes were developed using Figma and evaluated through internal usability testing to measure ease of use and operational effectiveness. The results demonstrate that the Design Thinking approach produces solutions more closely aligned with user needs, significantly improving the quality and reliability of the OTP verification process.
A Systematic Literature Review: Implementation of IT Risk Management Using the NIST Framework in Education Cika Alpi Nurpauji; Fahmi Idris Susanto; Muhammad Firas Hisyam; Muhamad Azmi; Ucu Nugraha
Jurnal Sistem Informasi dan Teknologi Informasi Vol. 3 No. 1 (2025): December 2025
Publisher : LP2M Universitas Widyatama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33197/justinfo.v3i1.3212

Abstract

The rapid advancement of information technology (IT) has significantly transformed various industries, including education, through the implementation of information systems that streamline student admissions, pedagogy, and institutional administration. However, this digital evolution introduces critical data security risks. Effective IT risk management is therefore essential to safeguard sensitive data and prevent operational disruptions within educational institutions. One of the most prominent frameworks for this purpose is NIST Special Publication 800-30, which provides systematic guidance for identifying and assessing IT-related risks. The NIST framework assists educational institutions in identifying potential threats and vulnerabilities while establishing robust mitigation strategies. While the framework possesses immense potential to elevate IT risk awareness, its implementation in the education sector remains hindered by resource constraints, varying levels of IT literacy, and regulatory complexities. This research employs the Systematic Literature Review (SLR) method to analyze the implementation of the NIST framework in managing IT risks within the education sector. This methodology enables the identification and evaluation of relevant research findings regarding both the successes and challenges associated with the framework's adoption. Through a comprehensive literature analysis, this study offers strategic insights and recommendations to enhance the effectiveness of the NIST framework within technology-driven educational environments.