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Journal : Jurnal Info Sains : Informatika dan Sains

 1 
Analysis and Design of an Android-Based Tourism E-Ticket Application System in The Toba Caldera with a CRM Approach Anggun Fergina, M.Kom; Kamdan, M.Kom; Berniman Gofindo Malau
Jurnal Info Sains : Informatika dan Sains Vol. 13 No. 03 (2023): Informatika dan Sains , Edition December 2023
Publisher : SEAN Institute

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Abstract

This research aims to develop and evaluate an e-ticketing application to enhance the tourist experience at The Caldera Toba. Employing a comprehensive software development methodology, the application is designed to streamline the ticket purchasing process and improve information accessibility for tourists. Evaluation is conducted through a user satisfaction survey, measuring aspects such as usability, functionality, and application reliability. The research results indicate a high level of satisfaction among users, with a particular emphasis on user-friendliness and the efficiency of the ticket purchasing process. This study not only underscores the potential of e-ticketing applications in the tourism sector but also provides valuable insights for further development in the context of other tourist destinations. The implications of these findings are significant for stakeholders in the tourism sector, especially in efforts to enhance the tourist experience through technology.
Co-Authors Adhitia Erfina Adisti Ridha Ramadhan Agung Gumelar AGUNG, DEDE Alamsyah, Zaenal Algifari, M. Alwan Alun Sujjada Alun Sujjada Alun Sujjada Andi Nopiandi Anggun Fergina Anggun Fergina Anggun Fergina Any Elvia Jakfar Atikah Mugiyanti Ayu Lestari, Melani Azkal Khalif Berniman Gofindo Malau Bibin Aripin Chelika Patricia Handraputri Dava Febrian Dava, Dava Febrian Delia Nur Annisa, Delia Nur Dewi Puspitasari Dhea Ayu Septiani Dwi Sartika simatupang Dwi Sartika Simatupang Fergina, Anggun Firdaus, Asep Rizki Fitri Ramadani, Rizka Galih Rakasiwi Galuh Ratna Putri Gilang Rizki Padilah Gina Purnama Insany Gina Purnama Insany Gina Purnama Insany Gunawan, Muhamad Sahrul Hafidzh Al Muhiddin, Muhammad Hari, Rizki Dini Hermanto Hermanto Hermanto Ibnu Sina, Rivaldi Ibrahim Cahya Gumilar Ihsan Septian, Firdaus Ika ika Indra Yustiana Insany, Gina Purnama Ira Rohimah IVANA LUCIA KHARISMA Jihad Taqwana, Friendly Juan Cerah Joseph Khairiyah Ivanka, Najwa Kharisma, Ivana Lucia Kustandi, Agus Lucia Kharisma, Ivana M. Sarhan Akasah Mamun, Yuliana Maulana Yusuf Meylinda Nuryani Moh. Abd. Aziz Hidayat Moh. Iqbal Maulana Muhamad Galih Sundayana Muhamad Iqbal Ramadhan Muhammad Azmi Fauzan Muhammad Dzulqarnain, Fajar Muhammad Ikhsan Thohir Mulyana, Azril Munandar, Rifki Arief Muslih, Muhamad Mutiara Annisa Tresna Ati Nasrulloh, Dendi Natanael, Brillian Aji Natasya, Sandra Neng Syahla Nida Khofifah Neva, Talitha Nirmala Nugraha Nuraiman Nuraini, Desti Nurcahya Sumirat, Hana Padilah Qurani, Intan Paikun Pamungkas, Dimas Arya Perkasa, M. Juang Pajri Prayoga , Rizki Haddi Purba, Raihan Lutfhi Purnama Insany, Gina Putri Iskandar, Alyanissa Putri, Hanifa Rahman, Wigi Januar Raka Adriel Maheza Ramdan Alkausar, Ryan Ramdan, Hari Muhammad Reza Agustian Kusnadi Rismi Nurlaely Rizki Firdaus, Asep Rizki Haddi Prayoga Rizki Padilah, Gilang Rizqy Mawardi Rohmat, Satria Rizki Sahira, Sarah Sakti Aji Salman Alhidamkara Sanulqi, Ihsan Sebayang, Alvin Christoper Sembiring, Rinawati Septian, Muhammad Ardhi Septiani, Dhea Ayu Serliani, Siska Meyisa Amelia Setiana Andika Putra Setiawati Simatupang, Dwi Sartika Siti Olis Somantri Somantri Somantri Somantri Somantri, Somantri Suhendar Suhendar Sukmawan, Dede Tasliyatunadiyah, Latifah Teguh Gumelar Tofik Hidayat Tresna Ati, Mutiara Annisa Wardin Hia, Srifen Wigi Januar Rahman Wilda Widyana Yansah, Ardi Yasin, Fakhriyal Riyandi Yusup Solehudin Yusup Solehudin Zakaria, Muhammad Maulana Zaki Hibatullah, Muhammad Zalukhu, Eliadi Zulia Nur Permatasari zulianp