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All Journal Sosio e-kons Economics and Digital Business Review Prima Abdika: Jurnal Pengabdian Masyarakat Jurnal Abdimas Sang Buana International Journal of Applied Finance and Business Studies Jurnal Gici Jurnal Keuangan dan Bisnis Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah El-Mujtama: Jurnal Pengabdian Masyarakat Bata Ilyas Educational Management Review TPeT
Herman Susilo
Sekolah Tinggi Ilmu Ekonomi Gici
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

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PENDAMPINGAN UNIT PENJAMINAN MUTU DI SEKOLAH TINGGI ILMU EKONOMI GICI, DEPOK Popi Sagita Sari; Herman Susilo
Where Theory, Practice, Experience & Talent Meet, TPeT Vol 2 No 2 (2023): TPeT (Theory, Practice, Experience & Talent Meet): Community Service Journal
Publisher : LPPM GICI

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Abstract

Kegiatan Pengabdian Kepada Masyarakat (PKM) ini bertujuan meningkatkan kapasitas Unit Penjaminan Mutu (UPM) dalam mengelola Sistem Penjaminan Mutu Internal (SPMI) di Sekolah Tinggi Ilmu Ekonomi GICI Depok. Permasalahan utama meliputi belum optimalnya implementasi siklus PPEPP serta keterbatasan pemahaman sumber daya manusia dan dokumen mutu. Metode pelaksanaan menggunakan pendekatan partisipatif melalui tahapan analisis kebutuhan, sosialisasi, pelatihan, pendampingan, dan evaluasi. Hasil kegiatan menunjukkan peningkatan pemahaman peserta terhadap SPMI dan PPEPP berdasarkan hasil pre-test dan post-test. Selain itu, UPM berhasil menyusun dokumen mutu seperti kebijakan mutu, manual mutu, dan standar mutu secara lebih sistematis. Kemampuan dalam melaksanakan Audit Mutu Internal juga meningkat sehingga UPM mampu melakukan evaluasi secara mandiri. Implementasi awal PPEPP menunjukkan perubahan menuju sistem yang lebih terstruktur. Kegiatan ini berdampak positif terhadap peningkatan kualitas tata kelola akademik
The effect of flexible working and job satisfaction on employee productivity at STIE GICI Depok Evilina Sjaiful; Nurdin Rifai; Gena Prasetya Noor; Edityawati Indah Edityawati; Herman Susilo
International Journal of Applied Finance and Business Studies Vol. 14 No. 1 (2026): June: Applied Finance and Business Studies
Publisher : Trigin Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/ijafibs.v14i1.487

Abstract

This study aims to analyze the influence of flexible working and job satisfaction on employee productivity at STIE GICI. The research method used is a quantitative approach with data collection techniques through questionnaires to employees. The research sample used saturated sampling techniques, so that the entire population was used as respondents. Data analysis was carried out using multiple linear regression with the help of SPSS. The results of the study showed that partially flexible working had a positive and significant effect on employee productivity with a t-count value of 8.496 and a significance of 0.000. Job satisfaction also has a positive and significant effect on employee productivity with a t-count value of 4.351 and a significance of 0.000. Simultaneously, both variables had a significant effect on productivity with an F-calculated value of 49.872. The determination coefficient value of 54.4% shows that flexible working and job satisfaction can explain employee productivity.
Pengaruh Gaya Kepemimpinan dan Komunikasi terhadap Kinerja Karyawan dengan Kepuasan Kerja dan Motivasi sebagai Variabel Intervening pada PT KB Finansial Multi Finance Cabang Bogor Herman Susilo; Rian Marciana
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 8 No. 6 (2026): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v8i6.12728

Abstract

This study aims to analyze the influence of leadership and communication style on employee performance with job satisfaction and motivation as intervening variables at PT KB Finansial Multi Finance Bogor Branch. This study uses a quantitative approach with data collection techniques through the distribution of questionnaires to 100 respondents. Data analysis was carried out using SmartPLS 3.0. The results of the study show that leadership and communication styles have a positive and significant effect on employee performance. Leadership style and communication also have a positive and significant effect on job satisfaction, while communication has a positive and significant effect on motivation, but leadership style does not have a significant effect on motivation. In addition, job satisfaction and motivation have no significant effect on employee performance. The results of the indirect influence test showed that job satisfaction and motivation were unable to mediate the influence of leadership style and communication on employee performance. Thus, communication is the most dominant variable in improving employee performance at PT KB Finansial Multi Finance Bogor Branch.
Pengaruh Kualitas Pelayanan dan Lokasi terhadap Kepuasan Pelanggan CV Esbemart Fajar Pitaloka; Herman Susilo
Bata Ilyas Educational Management Review Vol. 6 No. 1: January - June
Publisher : Sekolah Tinggi Ilmu Ekonomi Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/biemr.v6i1.3927

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh kualitas pelayanan dan lokasi terhadap kepuasan pelanggan pada CV. Esbemart. Metode penelitian yang digunakan adalah metode kuantitatif dengan teknik pengumpulan data melalui penyebaran kuesioner kepada 100 responden pelanggan CV. Esbemart. Analisis data dilakukan menggunakan uji validitas, uji reliabilitas, uji asumsi klasik, analisis regresi linier berganda, uji t, uji F, dan koefisien determinasi dengan bantuan program SPSS. Hasil penelitian menunjukkan bahwa kualitas pelayanan secara parsial berpengaruh signifikan terhadap kepuasan pelanggan dengan nilai thitung sebesar 8,293 dan signifikansi 0,000 < 0,05. Lokasi juga berpengaruh signifikan terhadap kepuasan pelanggan dengan nilai thitung sebesar 5,648 dan signifikansi 0,000 < 0,05. Secara simultan kualitas pelayanan dan lokasi berpengaruh signifikan terhadap kepuasan pelanggan dengan nilai Fhitung sebesar 46,738 dan signifikansi 0,000 < 0,05. Nilai Adjusted R Square sebesar 0,480 menunjukkan bahwa kualitas pelayanan dan lokasi mampu memengaruhi kepuasan pelanggan sebesar 48%.
Pengembangan Sistem Informasi Terintegrasi untuk Mendukung Pendaftaran dan Pemasaran UMKM (SITEKUM) di Kabupaten Bekasi Aldi Friyatna Dira; Herman Susilo; Israfil Munawarah; Kurniawan Prambudi Utomo
Prima Abdika: Jurnal Pengabdian Masyarakat Vol. 5 No. 4 (2025): Volume 5 Nomor 4 Tahun 2025 (Desember 2025)
Publisher : Program Studi Pendidikan Guru Sekolah Dasar Universitas Flores Ende

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37478/abdika.v5i4.6920

Abstract

This community service program aims to socialize and develop SITEKUM (Integrated MSME Information System) as a digital platform to support the registration, data management, and marketing processes of MSME products in Kertarahayu Village, Setu District, Bekasi Regency. The village has considerable economic potential, particularly in MSMEs engaged in processed food products such as salak candy, cassava chips, and other traditional foods. However, MSME owners still face obstacles related to business legality, record-keeping, and access to technology-based promotion. The method used in this community service activity is Participatory Action Research (PAR), which emphasizes active collaboration between the community service team, MSME owners, and village officials. Data collection techniques include interviews, focus group discussions (FGDs), training sessions, and direct trials of the SITEKUM system. This approach was chosen to ensure that the system developed truly aligns with real needs in the field. The results show that SITEKUM can improve the efficiency of MSME data management, accelerate the registration process, and expand product marketing reach through online platforms. In addition, the active involvement of residents fosters a sense of ownership of the system and enhances the long-term sustainability of SITEKUM’s use.
Pengaruh Trust dan Ethical Climate terhadap Affective Commitment dengan Employee Readiness for Change sebagai Variabel Mediasi pada PT. XYZ Evilina Sjaiful; Herman Susilo; Altatif Dianawati
Economics and Digital Business Review Vol. 7 No. 1 (2025)
Publisher : STIE Amkop Makassar

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Abstract

This study aims to analyze the effects of trust and ethical climate on affective commitment, with employee readiness for change as a mediating variable among employees of PT. XYZ. The study adopts a quantitative approach with a causal research design. Primary data were collected through the distribution of questionnaires to 100 employees selected using a proportional random sampling technique. Data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with the SmartPLS software. The results indicate that trust has a positive and significant effect on affective commitment and employee readiness for change, while ethical climate has a positive and significant effect on employee readiness for change, but does not have a significant effect on affective commitment. Furthermore, employee readiness for change does not have a significant effect on affective commitment and does not mediate the relationship between trust or ethical climate and affective commitment. These findings emphasize that employee trust is a key factor in strengthening affective commitment and enhancing organizational readiness for change.
Pengaruh Kualitas Pelayanan dan Promosi terhadap Keputusan Pembelian Jasa Pendidikan di STIE Gici Busines School Cabang Bekasi Dede Siti Syamsiah; Herman Susilo
Economics and Digital Business Review Vol. 7 No. 1 (2025)
Publisher : STIE Amkop Makassar

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Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kualitas pelayanan dan promositerhadap keputusan pembelian jasa pendidikan di STIE GICI Business School CabangBekasi. Latar belakang penelitian didasarkan pada masih adanya calon mahasiswa yangragu dalam menentukan keputusan pembelian akibat pelayanan yang belum optimal danpromosi yang belum maksimal. Penelitian ini menggunakan pendekatan kuantitatifdengan penyebaran kuesioner kepada responden sebagai sumber data utama. Analisisdilakukan melalui uji t dan uji F untuk mengetahui pengaruh parsial maupun simultanantar variabel. Hasil penelitian menunjukkan bahwa kualitas pelayanan berpengaruhpositif dan signifikan terhadap keputusan pembelian, ditunjukkan oleh nilai t hitungsebesar 7,806 > 1,984 dan nilai sig 0,000 < 0,05. Hal ini mengindikasikan bahwa semakinbaik pelayanan yang diterima calon mahasiswa, semakin tinggi kecenderungan merekauntuk memilih jasa pendidikan tersebut. Variabel promosi juga berpengaruh signifikan,dengan t hitung 4,708 > 1,984 dan sig 0,000 < 0,05, sehingga strategi promosi yang efektifmampu meningkatkan keputusan pembelian. Secara simultan, kualitas pelayanan danpromosi memberikan pengaruh signifikan yang ditunjukkan melalui F hitung sebesar54,660 > 2,700. Penelitian ini menegaskan pentingnya peningkatan kualitas pelayanan danpenguatan strategi promosi agar institusi mampu menarik lebih banyak calon mahasiswadan meningkatkan daya saing dalam industri pendidikan.
The effect of job training and work environment on employee performance at PT. Suri Motor Indonesia Herman Susilo; Mega Indah Edityawati; Suhardi Suhardi
International Journal of Applied Finance and Business Studies Vol. 13 No. 4 (2026): March: Applied Finance and Business Studies
Publisher : Trigin Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/ijafibs.v14i4.438

Abstract

Study this aim for know influence training work and environment Work to performance employees at PT. Suri Motor Indonesia. The research method used is approach quantitative with technique analysis multiple linear regression. Hypothesis testing done through a number of stages, namely the F test, t test, coefficient determination (R²), as well as identification the most dominant variable. The results of the analysis show that equality regression obtained is: Y = 1.378 + 0.280X₁ + 0.605X₂. Based on the F test, it is obtained mark F count of 62,527 > Ftable 3,080 with mark significance of 0.000, which means training work and environment Work in a way simultaneous influential significant to performance employees. Furthermore, the value coefficient Adjusted R² determination of 0.524 shows that 52.4% of the variation performance employee can explained by both variables independent, whereas the remaining 47.6% is explained by other factors outside the research model. Based on the t-test, training Work influential significant in a way partial to performance employees (t hitung = 3.975 > ttabel = 1.98209; sig. = 0.000), as well as the environment work (thitung = 7.521 > ttabel = 1.98209; sig. = 0.000). From the results of the standardized beta coefficients, it is known that that environment Work is the most dominant variable influence performance employee with beta value of 0.550. With thus, it can concluded that improvement training work and creation environment good work plays a big role in increase performance employee.
Kepemimpinan Situasional dalam Pelaksanaan Wisuda ke-22 STIE "GICI" Business School Tahun 2025 Herman Susilo; Bakti Toni Endaryono; Gena Prasetya Noor; Nurdin Rifai; Mega Indah Edityawati; Nuryani Susana
El-Mujtama: Jurnal Pengabdian Masyarakat  Vol. 6 No. 4 (2026): El-Mujtama: Jurnal Pengabdian Masyarakat 
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

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Abstract

This study aims to analyze the development of situational leadership in the implementation of the 22nd Graduation Ceremony of STIE “GICI” Business School in 2025. The graduation committee chairperson is required to adjust leadership styles based on team member characteristics, situational dynamics, and cross-division coordination needs. Using a descriptive qualitative approach, the findings indicate that the application of situational leadership positively contributes to improving team effectiveness, communication flow, and timely task completion. The results affirm that situational leadership is a relevant and effective approach for managing complex, collaborative, and multi-division committee structures
Co-Authors Abdul Ghofar Aldi Friyatna Dira Altatif Dianawati Bakti Toni Endaryono Chalifah, Nizmah Dede Siti Syamsiah Edityawati Indah Edityawati Endaryono, Bakti Toni Evilina Sjaiful Evilina Sjaiful Fajar Pitaloka Gena Prasetya Noor Gena Prasetya Noor Gena Prasetya Noor HERMAWAN Indah Edityawati, Mega Israfil Munawarah Jhonson Sitanggang Kurniawan Prambudi Utomo Mega Indah Edityawati Mega Indah Edityawati Mei Iswandi Nurdin Rifai Nurdin Rifai Nurdin Rifai Nuryani Susana Popi Sagita Sari Rian Marciana Rifai, Nurdin Sitanggang, Jhonson Suhardi Suhardi Sumitra GP, Citra Toni Endaryono, Bakti Yustina Mart, Catik