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The Influence of the Jakarta Flight Information Center Medan Sector on Air Traffic Services at Palembang Approach Control Unit Febby Shandra Pratiwi; Rany Adiliawijaya Putriekapuja; Surya Tri Saputra
International Journal Of Humanities Education and Social Sciences (IJHESS) Vol 5 No 4 (2026): IJHESS FEBRUARY 2026
Publisher : CV. AFDIFAL MAJU BERKAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55227/ijhess.v5i4.2195

Abstract

The aviation industry is a strategic sector that supports both national and international connectivity. One common issue in this sector is the delay in transferring flight information between units, which can lead to potential aircraft conflicts and service delays. The Palembang Air Traffic Service (ATS) Unit under AirNav Indonesia, Palembang Branch, operates at Sultan Mahmud Badaruddin II Airport. Specifically, the Jakarta Flight Information Center (FIC) Medan Sector serves as a provider of Flight Information, Alerting, and Advisory Services within the Flight Information Region (FIR). This study aims to analyze the influence of the Jakarta FIC Medan Sector’s role on the provision of air traffic services at the Palembang Approach Control Service Unit. Using a quantitative approach, data were collected through in-depth interviews, direct observation, and documentation studies. Informants were selected through a saturated sampling technique, consisting of 30 individuals directly involved in coordination between the two units. The results show that coordination, communication, and information support from the Jakarta FIC Medan Sector have not been fully optimized. It can be concluded that enhancing these aspects is essential to improve the efficiency and quality of air traffic services at the Palembang Approach Control Unit
The Effect of Upper Jakarta Traffic Density on Controller Workload at Jakarta ACC Leni Harlina Samsuwir; Surya Tri Saputra; Martha Saulina
International Journal Of Humanities Education and Social Sciences (IJHESS) Vol 5 No 4 (2026): IJHESS FEBRUARY 2026
Publisher : CV. AFDIFAL MAJU BERKAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55227/ijhess.v5i4.2200

Abstract

The continuous growth of air traffic in Indonesia has significantly increased traffic density, particularly in the Upper Jakarta sector of the Jakarta Flight Information Region (FIR). This increase directly affects the workload of Air Traffic Controllers (ATCs) at the Jakarta Area Control Centre (ACC), who are responsible for maintaining safety and efficiency in air navigation. This study aims to analyze the effect of traffic density on ATC workload at Jakarta ACC. The research employs a quantitative method with a descriptive-analytical approach, focusing on variables such as flight frequency, aircraft concentration, and route complexity. ATC workload is measured using indicators of communication frequency, rerouting actions, and response time. Data were collected through observations, questionnaires, interviews, and operational records from AirNav Indonesia. Statistical analysis, including descriptive analysis and simple regression, was used to assess variable relationships. The results show that increased traffic density significantly raises ATC workload, while experience, working environment, and technological support moderate this effect. The study contributes academically to human factors and air traffic management research and practically provides recommendations for AirNav Indonesia to optimize workload management and enhance aviation safety.
The Effect of Turbulence Weather Information on Decision-Making of Air Traffic Controllers at Jakarta ACC Hafidz Kuncoro Jati; Surya Tri Saputra; Martha Saulina
International Journal Of Humanities Education and Social Sciences (IJHESS) Vol 5 No 4 (2026): IJHESS FEBRUARY 2026
Publisher : CV. AFDIFAL MAJU BERKAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55227/ijhess.v5i4.2217

Abstract

Safe and efficient air traffic services depend on the ability of Air Traffic Controllers (ATCs) to make timely and accurate decisions, particularly when confronted with adverse meteorological phenomena such as turbulence. This study aims to analyze the influence of turbulence weather information on the operational decision-making of ATCs at the Jakarta Area Control Centre (ACC). Employing a quantitative approach, data were collected from 77 respondents through structured questionnaires and analyzed using descriptive and inferential statistics, including validity, reliability, and linear regression tests. The findings indicate a positive and significant relationship between the provision of turbulence information (independent variable) and ATC decision-making (dependent variable), with a coefficient of determination (R²) of 0.640. This result suggests that 64% of decision-making accuracy is influenced by the quality of turbulence information, while the remaining 36% is affected by other factors such as workload and experience. The study concludes that enhancing the timeliness, accuracy, and completeness of meteorological information is crucial to support ATCs in making precise and safe operational decisions under high-pressure and high-traffic conditions within the Jakarta Flight Information Region (FIR)