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All Journal JDM (Jurnal Dinamika Manajemen) Syntax Literate: Jurnal Ilmiah Indonesia SEIKO : Journal of Management & Business MBIA MANAJEMEN DEWANTARA Community Engagement and Emergence Journal (CEEJ) Management and Sustainable Development Journal Journal Of Business, Finance, and Economics (JBFE) Paradoks : Jurnal Ilmu Ekonomi El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Jurnal Manajemen Maranatha Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis Journal of Business Application
Arthur Sitaniapessy
Politeknik Negeri Ambon
Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Dampak E-Service Quality, Kepercayaan dan Kepuasaan Terhadap Niat Pembelian Ulang Joko Rizkie Widokarti; Arthur Sitaniapessy; Harry Anthony Pierre Sitaniapessy
Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis Vol. 4 No. 2 (2023): Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis
Publisher : Univiversitas Dr. Djar Wattiheluw

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51135/PublicPolicy.v4.i2.p379-390

Abstract

Nowadays, consumer purchasing behavior is increasingly shifting to online purchases which promise a lot of convenience. This study aims to examine the effect of E- Service Quality, Trust, and Customer Satisfaction on repurchase intentions in the context of online purchases on e-commerce sites in Indonesia. The sample size in this study was 177 respondents. Hypothesis testing was carried out using multiple regression analysis. The results showed that e-service quality, customer trust as well as customer satisfaction had a positive impact on repurchase intention.
The Impact of Workload, Burnout, and Organizational Commitment on Cyberloafing Actions Maya Sri Anindita; Arthur Sitaniapessy; Joko Rizkie Widokarti
Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis Vol. 5 No. 2 (2024): Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis
Publisher : Univiversitas Dr. Djar Wattiheluw

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51135/PublicPolicy.v5.i2.p786-800

Abstract

This study analyzes the influence of workload, burnout, and organizational commitment on cyberloafing actions. The rapid advancement of technology has led to significant changes in work patterns. A negative effect of internet technology is the indication that internet usage has no relation to work-related interests (cyberloafing). Increasing workloads have caused burnout and impacted organizational commitment. The method used in this research is quantitative. The test results show that, of the three hypotheses tested, one hypothesis was not supported, namely the effect of workload on cyberloafing." This study concludes that organizations need clear regulations and internet usage monitoring. Development and training are also necessary to build a culture of innovation and creativity.
Pengaruh Kepercayaan, Kecintaan dan Keterikatan Emosional pada Loyalitas Merek Arthur Sitaniapessy; Zany Irayati Aunalal; Harry A. P. Sitaniapessy
Journal of Business Application Vol. 4 No. 2 (2025): Journal of Business Application
Publisher : Univiversitas Dr. Djar Wattiheluw

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55098/jba.v1.i2.p143-152

Abstract

This study aims to examine the effect of brand trust, brand love, and brand emotional attachment on brand loyalty. Respondents in this study are customers who own and use OPPO brand Smartphones in Ambon City. This research uses multiple regression analyses and validity and reliability tests to test research instruments. The results showed that the three hypotheses proposed were accepted, which means that brand trust, brand love, and emotional brand attachment affect brand loyalty.
TESTING ANTECEDENTS OF REVISIT INTENTION Arthur Sitaniapessy
Management and Sustainable Development Journal Vol. 6 No. 2 (2024): Management and Sustainable Development Journal
Publisher : Department of Management - Institut Shanti Bhuana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46229/msdj.v6i2.900

Abstract

This study investigates the impact of customer engagement, memorable tourism experiences, and tourism identification on revisit intention. The population of this research consists of students in the city of Ambon, with a total of 138 respondents. The findings indicate that all three factors—customer engagement, memorable tourism experiences, and tourism identification—positively affect revisit intention. The implications of these findings are highly significant for tourism management and marketing strategies, suggesting that efforts to enhance customer engagement and create memorable experiences can effectively build tourist loyalty and encourage repeat visits. Keywords: customer engagement, memorable tourism experience, tourism identification, revisit intention
THE EFFECT OF JOB PLACEMENT AND CAREER DEVELOPMENT ON PERFORMANCE MEDIATED BY EMPLOYEE MOTIVATION AT BAPPERIDA WEST SULAWESI Muh Saleh; Arthur Sitaniapessy; Prabawa Eka Soesanta
MANAJEMEN DEWANTARA Vol 10 No 1 (2026): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v10i1.21128

Abstract

This study aims to analyze the impact of job placement and career development on employee performance at Bapperida across West Sulawesi, mediated by employee motivation. The research approach is quantitative, with a sample of 154 employees working at Bapperida across West Sulawesi. Data was collected using questionnaires and analyzed using Structural Equation Modeling (SEM). The results indicate that job placement significantly affects both employee performance and motivation. Career development has a significant effect on employee motivation but does not have a direct impact on performance. Employee motivation plays an important role as a mediator in the relationship between job placement and employee performance. Based on these findings, it is recommended that Bapperida across West Sulawesi pay more attention to job placements that align with employee competencies and enhance relevant career development programs to boost motivation and performance.
Co-Authors Anas, M. Azwar Anggaraeni, Ni Made Anindita, Maya Sri Aprillianti Jeane Matulessy Aunalal Zany Irayati Ayati, Syari Donni Muksydayan Eliya Azis Endang Sutrasmawati Harry A. P. Sitaniapessy Hermawati, Agustin Joko Rizkie Widokarti Juhandi Juhandi Maria, Maya Marie Ch Tahalele Maya Sri Anindita Meirani Harsasi Muh Saleh Neuneung Ratna Hayati, Neuneung Ratna Prabawa Eka Soesanta Weni Novandari Zany Irayati Aunalal Zulkifli Sultan