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The Influence of Electronic Service Quality and Electronic Recovery on Online Re-Purchase Intention: Role of E-Loyalty as Intervening Variable Erwin Dhaniswara; Suluh Sri Wahyuningsih; Handry Eldo; Asri Ady Bakri; Agus Junaidi
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 3
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i3.271

Abstract

This study intends to examine how online service quality and online recovery affect online loyalty and how they affect consumers' willingness to repurchase online. In this study, a non-probability sampling strategy with a purposeful sampling procedure was applied. A sample of 100 respondents who had purchased products from the marketplace were given questionnaires in order to obtain the data. The data in this study are analyzed using the Partial Least Square (PLS) method. The findings of this study demonstrate that online repurchase intention and electronic service quality have an impact on online loyalty. This study also discovered that electronic service quality has an impact on online repurchase intention via electronic loyalty. Through electronic loyalty, electronic recovery also has an impact on online repurchase intention.
Integrating Zero Trust Architecture with Blockchain Technology to Maintain Data Security in the Cloud T. Irfan Fajri; Handry Eldo; Cut Susan Octiva; Dikky Suryadi; Muhammad Lukman Hakim
International Journal Software Engineering and Computer Science (IJSECS) Vol. 5 No. 3 (2025): DECEMBER 2025
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijsecs.v5i3.5481

Abstract

Data security concerns have increasingly become a challenge to cloud computing services due to rising incidents of cyberattacks, identity theft, and data manipulation. The perimeter-based security model is ineffective because of vulnerabilities in authentication and access control, thus necessitating an adaptive layered approach. This paper presents attempts to merge Zero Trust Architecture (ZTA) with Blockchain technology as one possible way to ensure confidentiality, integrity, and availability of data in cloud environments. Research methodology comprises a detailed review of related literature, system architecture analysis, and simulation of the conceptual merger using encryption protocols and smart contracts. Results revealed that ZTA significantly reduces the opportunities for unauthorized access through multi-layered verification and least privilege principles while Blockchain provides a decentralized transparent immutable method for recording transactions on data. The hybrid will enhance security substantially against breaches from external attackers and insiders with an already established verifiable audit trail. This paper concludes that such a merger could create a stronger model—one that is more measurable—and sustainable for securing today's cloud infrastructure.
Integrasi Big Data dan AI untuk Pengambilan Keputusan dalam Smart City T. Irfan Fajri; Novi Rahayu; Handry Eldo; Giatika Chrisnawati; Rizkia Shaulita
Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi) Vol 9 No 2 (2025): APRIL-JUNE 2025
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jtik.v9i2.3860

Abstract

This research explores the integration of Big Data technology and Artificial Intelligence (AI) in decision-making in the context of Smart City. With the massive growth of data from various sources such as IoT, sensors, and information systems, Big Data is becoming an important foundation for in-depth analysis. Meanwhile, AI provides the ability to process data in real-time, identify patterns, and generate accurate recommendations. This research aims to analyze how the combination of these two technologies can improve efficiency, sustainability, and quality of life in cities. The methods used include literature review and case analysis in several smart cities. The results show that the integration of Big Data and AI can support faster, more precise, and data-driven decision-making, thus encouraging the creation of a smarter and more responsive city.