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All Journal Jurnal Studi Pemerintahan Jurnal Kebijakan Publik Dia: Jurnal Administrasi Publik JURNAL ILMU PEMERINTAHAN Journal of Governance and Public Policy The Indonesian Journal of Public Administration (IJPA) ARISTO Kemudi Dinamika : Jurnal Ilmiah Ilmu Administrasi Negara Jurnal Pemberdayaan: Publikasi Hasil Pengabdian Kepada Masyarakat JOURNAL OF GOVERNMENT (Kajian Manajemen Pemerintahan dan Otonomi Daerah) JPPM (Jurnal Pengabdian dan Pemberdayaan Masyarakat) Kybernan: Jurnal Studi Kepemerintahan Journal of Social Politics and Governance (JSPG) Wacana Publik Abdimas: Jurnal Pengabdian Masyarakat Universitas Merdeka Malang TheJournalish: Social and Government Kebijakan: Jurnal Ilmu Administrasi Caraka Prabu : Jurnal Ilmu Pemerintahan Fokus: Publikasi Ilmiah untuk Mahasiswa, Staf Pengajar dan Alumni Universitas Kapuas Sintang Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes Jurnal Manajemen Publik dan Kebijakan Publik (JMPKP) BEMAS: Jurnal Bermasyarakat Journal of Social and Policy Issues Jurnal Ranah Publik Indonesia Kontemporer (Rapik) Journal of Community Development and Disaster Management JCOMENT (Journal of Community Empowerment) Indonesian Journal of Spatial Planning Indonesian Governance Journal (Kajian Politik-Pemerintahan) JHeS (Journal of Health Studies) Masyarakat Pariwisata: Journal of Community Services in Tourism Al-Zayn: Jurnal Ilmu Sosial & Hukum JER Jurnal Studi Pemerintahan Journal of Administration, Governance, and Political Issues Kesejahteraan Bersama : Jurnal Pengabdian dan Keberlanjutan Masyarakat
Gerry Katon Mahendra, Gerry Katon
Universitas Aisyiyah Yogyakarta
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Nursing Public Health Social Sciences Other

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Journal : aristo

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Evaluation Of Public Service Standart (Case Study At The Education And Training Agency Of Yogyakarta Special Region) Muhammad Khozin; Gerry Katon Mahendra; Anike Febriyani Nugraha
ARISTO Vol 8, No 2 (2020): July
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (250.511 KB) | DOI: 10.24269/ars.v8i2.2457

Abstract

Improvement and quality assurance of public services is very needed, therefore the Government through Law Number 25 of 2009 concerning Public Services and Minister of Administrative Reform and Bureaucratic Reform Number 15 of 2014 concerning Guidelines for Service Standards requires that every public service provider be obliged to establish and apply Public Service Standards for each type of service that it provides. One of them is the Yogyakarta Education and Training Agency as a public service provider in the form of education, training, and competency development for the State Civil Apparatus. Public service standard documents that have been prepared by the Yogyakarta Education and Training Agency in 2017 need to be evaluated because they allegedly did not meet the method in the preparation process. The research conducted is a literature review with data mining techniques using observation techniques, interviews, mini focus group discussions and public hearings. Based on the research results it is known that the public service standard documents that have been owned by the Yogyakarta Education and Training Agency are still not comprehensive, but this solution is then obtained after an analysis and discussion with stakeholders at the Yogyakarta Education and Training Agency has also successfully identified various types of services that need to be it is prioritized to develop public service standards.
Co-Authors Adhika Yulia Nurwesti Adi Sukrianto Adista Artika Dewi Althafia Ghazy Davriasya Ana Rostanti Anggita Indaswari Kusuma Anike Febriyani Nugraha Apriyani, Ella Arif Bimantara Arsa Ikhsani Asahara Aulia Chamidatuz Zahrani Az Zahra Alma Hariningtiyas Bhakti Gusti Walinegoro Chamidatuz, Aulia Cornelia Santa Delta Lucyanita Dimasendra Bagas Wicaksana Dina Waryanti Dwi Eka Kartika Sari Dwi Puspitasari Elsa Indah Erni Saharuddin Eryan Prasetya Faidati, Nur Fakhruddin Nur Fatur Roza Riandara Faza Ashila Jannah Ferdi Nur Salatsa Firma Setiyaningrum Fitriana Pujiastuti Hanif Mahmud Abdullah Hermi Nur Ariyanti Hidayati, Imas Novi Hoirunnisya Hoirunnisya Inggrit Devi Saputri Inggrit Devi Saputri Irfa Rosyi Safira Ismatullah Ismatullah Itna Husnatul Habibah Khozimatul Luthfiah Lastriana Nasichatun Rodziah Loisa Desti Salma Maritza Nuraida Putri Muhammad Eko Atmojo, Muhammad Eko Muhammad Faiz Wanda Hassani Muhammad Fajrus Shodiq Muhammad Fajrus Shodiq Muhammad Iqbal Wahyu Pradana Muhammad Khozin Mutmainah, Nur Fitri Nabila Nur Islamyah Nadia Nur Addina Nawang Wulan Nindiasari, Avininda Dewi Novia Widayanti NUR AENI Nurpini Sulistya Nurul Sepfiatin Nurul Pena Sejuk Samudera Biru Prasetya, Dhedi Pujiatin, Pujiatin Putri, Lutdiyah Tri Rahma Devikasanti Rangga Riawan Haryo Praseno Ria Saputri Rejeki Riyana, Nur Rizka Riyana Rizka Dwi Putri Rizky Melliana Devi Mellian Saharuddin, Erni Saharuddin, Erni Saputra, Febi Andika Sugiantoro, Hari Akbar Suryani, Dewi Amanatun Sutrisni, Laita Nanda Syifa Adha Kamelia Tika Dwi Istiani Ulung Pribadi, Ulung Vicky Alfitra Perdana Wahyu Widyastutik Wilda Rumaysa Salam Yoga Insan Wicaksana Yunita, Wiwik Yuping Safitri