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DAMPAK METODE GALLERY WALK DALAM PEMBELAJARAN BAHASA JEPANG DI JURUSAN PARIWISATA POLITEKNIK NEGERI BALI Kanah, Kanah; Dyah, Wahyuning; Darlina, Lien; Moelyadi, Solihin
Jurnal Pendidikan Bahasa Jepang Undiksha Vol 7, No 2 (2021)
Publisher : Undiksha Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jpbj.v7i2.35147

Penelitian ini bertujuan untuk mendeskripsikan dampak penggunaan metode Gallery Walk dalam Pembelajaran bahasa Jepang di Jurusan Pariwisata, Poiteknik Negeri Bali. Penelitian ini bermanfaat untuk dijadikan referansi untuk semua pengajar dalam mempelajari metode Gallery Walk dan mengimplementasikannya kedalam kelas. Demikian juga untuk pembaca yang ingin mengetahui mengenai dampak penggunaan metode Gallery Walk dalam pembelajaran bahasa Jepang. Sumber data penelitian ini adalah mahasiswa Jurusan Pariwisata tahun pertama semester dua yang telah menerima pembelajaran bahasa Jepang dengan menggunakan metode Gallery Walk. Data penelitian ini berupa hasil kuesioner yang telah dibagikan kepada sampel untuk kemudian dijabarkan agar dapat diketahui dampak penggunaan metode Gallery Walk dalam Pembelajaran bahasa Jepang di Jurusan Pariwisata, Poiteknik Negeri Bali. Hasil penelitian ini menunjukkan bahwa pengalihan metode pembelajaran bahasa Jepang dari metode ceramah ke metode Gallery Walk membawa perubahan yang signifikan terhadap minat belajar mahasiswa. Begitu pula dengan meningkatnya kreatifitas, keberanian untuk berbicara di depan kelas, dan kerjasama dalam kelompok.

The Implementation of Green Practices to improve the service quality of front office at K Club Ubud Ni Nyoman Angelica Kerta Dewi; Darlina, Lien; Nadra, Nyoman Mastiani; Chaerunnisah, Indah Utami; Sang Ayu Made Krisna Dewi Natalia; Ge Xiaoling
International Journal of Applied Sciences in Tourism and Events Vol. 7 No. 2 (2023): December 2023
Publisher : Unit Publikasi Ilmiah, P3M, Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/ijaste.v7i2.120-128

The K Club Ubud in Gianyar, Bali, has used green practises to enhance the front office department's service quality. The goal of this study is to examine these activities and identify the green practises indicators that must be maintained and improved. Questionnaires, interviews, observations, and documentation were used to collect data for this study. The sample strategy used in this investigation was simple random sampling. In order to collect data, online surveys are distributed to respondents. As part of the processing, the questionnaire was subjected to validity and reliability tests. The servqual test (quality of service) and importance-performance analysis (IPA) are then employed as data analysis techniques in this study. According to the findings of this study, the application of green practices has been done in an optimal manner, as evidenced by the outcomes of the application of 3R activities. The results of the servqual test, which show that the front office department at K Club Ubud has seven gaps (+) and one gap (-) in the form of eight question indicators, can be used to describe how successfully green practices have been implemented. According to the importance performance analysis (IPA) results, the front office department must maintain the quality of the services for one indication while making improvements for the other.

Analysis Of Application Minor Training Byte To Improve The Em-ployee Performance In The Food And Beverage Department At Anan-tara Uluwatu Damayanti, Ni Komang Ayu Kristina; Darlina, Lien; Elistyawati, Ida Ayu
Jurnal Sains Terapan Pariwisata Vol. 7 No. 2 (2022): Jurnal Sains Terapan Pariwisata
Publisher : Politeknik Sahid

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56743/jstp.v7i2.333

Purpose: This study discusses Minor Training Byte in improving the performance of employees of the food and beverage department of Hotel Anantara Uluwatu. The purpose of this study is to find out the influence between Minor Training Byte and the performance of food and beverage department employees at Hotel Anantara Uluwatu and to know how much Minor Training Byte ability affects the performance of employees of the food and beverage department at Hotel Anantara Uluwatu.Methods: The samples used were 60 members of the population. Data was collected through interview techniques, observations, questionnaires, literature studies, and documentation—data analysis using quantitative primary data analysis with simple linear regression analysis through the SPSS 20.0 program. Results and discussion: The results of this study show that Minor Training Byte has been done quite well, and all respondents agreed that Minor Training Byte was carried out well, with the most answers at 48%. However, there still needs to be some improvement by the management regarding the standards in conducting Minor Training Byte. There is an influence between the Minor Training Byte and the performance of employees of the Food and Beverage Department.Implication: This is evidenced by several assessments given by Food and Beverage Department employees (respondents) and test results that resulted in a calculated t value of 7,054 > t table of 2,0017. Most of the Minor Training Byte affect Employee Performance, as evidenced by the testing of a coefficient of determination of 0.642 or 62.4%. While the difference is 37.6%, it is the influence of other factors that do not participate in research and affect employee performance.

Implementation of Eco-Office by Guest Service Division in Supporting Melia Bali a s a Green Hotel Wedarianti, Luh Made Putri; Darlina, Lien; Nugraha, Putu Virgananta; Dyah, Wahyuning; Wijaya, I Nyoman Cahyadi
Bali Membangun Bali: Jurnal Bappeda Litbang Vol 5 No 1 (2024): April 2024
Publisher : Badan Riset dan Inovasi Daerah Provinsi Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51172/jbmb.v5i1.336

Purpose: This research aims to determine the implementation of eco-office by Guest Service Division in supporting Melia Bali Indonesia as a green hotel. Research method: The data collection method used in this research is observation, questionnaires, interviews and documentation. Researchers conducted interviews with the guest service manager & assistant manager and distributed questionnaires to the five guest service division staff. The data analysis technique used is qualitative descriptive analysis with descriptive statistics ranging from rating scales in the form of averages. Results and discussion: The results of the analysis show that Melia Bali Indonesia, especially the guest service division, adopts the eco-office concept which is divided into 5, namely electricity saving aspects, water saving & conservation aspects, office waste management aspects, greening aspects, and Other aspects of efforts made in addition to the previous criteria are related to maximizing the use of technology as a means of communication and making reports, as well as minimizing the use of paper and plastic. Implication: The implementation of eco-office has been carried out quite well, so that these efforts directly contribute to the hotel's efforts to implement the green hotel as a whole.

Model Implementasi Tri Hita Karana Pada Finance Department Dalam Mendukung Green Hotel Di The Trans Resort Bali Aditya Wiguna, I Made; Darlina, Lien; Sagitarini, Luh Linna
Innovative: Journal Of Social Science Research Vol. 3 No. 6 (2023): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v3i6.6793

Penelitian ini bertujuan untuk mengetahui model implementasi Tri Hita Karana pada finance department dalam mendukung green hotel di The Trans Resort Bali. Adapun metode pengumpulan data yaitu dengan melakukan observasi, kuesioner, dokumentasi, wawancara dan focus group discussion. Metode analisis yang digunakan adalah deskriptif kualitatif dan deskriptif kuantitatif. Metode deskriptif kualitatif digunakan pada tahapan reduksi data, penyajian data, dan penarikan kesimpulan. Sedangkan metode deskriptif kuantitatif melalui statistika deskriptif. Hasil analisis menunjukan bahwa finance department sudah mengimplementasikan 3 indikator Tri Hita Karana, diantaranya Parahyangan, Pawongan, dan Palemahan, dengan dibuktikan hasil rata-rata total persentase yaitu sebesar 66.03% yang artinya termasuk dalam kategori nilai yang tinggi. Sehingga dapat disimpulkan bahwa implementasi Tri Hita Karana sudah dilakukan dengan baik. Melalui implementasi tersebut dapat dibuat model implementasi Tri Hita Karana dalam mendukung green hotel dengan menghubungkan indikator Tri Hita Karana dengan indikator green hotel sehingga memperoleh hasil bahwa indikator Tri Hita Karana yang sudah diterapkan di finance department telah mendukung lima indikator green hotel atau 83% mendukung indikator green hotel. Sehingga melalui adanya implementasi Tri Hita Karana di finance department sudah mendukung green hotel di The Trans Resort Bali.

Meningkatkan hunian hotel dan kepuasan pelanggan melalui strategi reservasi online yang efisien dan inovatif Krisnayanti, Si Luh Made; Armoni, Ni Luh Eka; Darlina, Lien; Mandang, Selvie Ratna Ivone
Journal of Commerce, Management, and Tourism Studies Vol. 1 No. 1 (2022): Dec 2022
Publisher : YAYASAN MITRA PERSADA NUSANTARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58881/jcmts.v1i1.4

This study aims to evaluate the contribution of online and offline room reservation methods to overall room occupancy at LINK Hotel, while also examining the implementation of an online reservation system. The primary objective is to determine how these reservation channels influence occupancy rates and to identify the benefits and challenges associated with online reservations. Data were collected using multiple methods, including observation, in-depth interviews, documentation, and a review of relevant literature. This multi-method approach provided a comprehensive understanding of the current reservation practices and their impact on hotel occupancy. The study analyzed reservation data over a three-year period, using both descriptive statistical techniques and qualitative descriptive methods to capture trends and underlying factors influencing the performance of each reservation method. The results revealed significant fluctuations in the monthly contribution of offline reservations. In 2015, offline reservations contributed an average of 6.8% to room occupancy, which decreased to 1.87% in 2016 and further to 1.62% in 2017. In contrast, online reservations consistently played a dominant role in driving room occupancy, contributing 93.41% in 2015, increasing to 98.13% in 2016, and reaching 98.38% in 2017. These figures indicate that the shift towards digital booking methods has had a substantial impact on occupancy rates. Furthermore, the study explores the operational steps involved in online reservation processes, the benefits derived from leveraging digital channels—such as improved efficiency, customer convenience, and increased reach—and recommendations for optimizing the application of these systems. The findings suggest that enhancing the online reservation experience is critical for maintaining and potentially increasing room occupancy. In conclusion, the study supports the strategic shift towards online reservations, providing actionable insights for hotel management to further capitalize on digital channels to improve occupancy and customer satisfaction.

Implementasi Green Marketing Mix Dalam Meningkatkan Hunian Kamar di Alam Ubud Villa Wahyuni, Dewa Ayu Mitha; Darlina, Lien; Sagitarini, Luh Linna
Innovative: Journal Of Social Science Research Vol. 5 No. 2 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v5i2.18646

Perubahan isu lingkungan dan kesadaran untuk melindungi alam telah mendorong industri perhotelan untuk mengadopsi strategi pemasaran yang bertanggung jawab secara lingkungan. Salah satunya adalah green marketing mix, yang bertujuan untuk mengintegrasikan prinsip-prinsip keberlanjutan dalam semua aspek pemasaran. Penelitian ini bertujuan untuk menganalisis implementasi green marketing mix dalam meningkatkan hunian kamar di Alam Ubud Villa. Metode penelitian yang digunakan adalah metode analisis deskriptif kualitatif dan deskriptif kuantitatif. Metode deskriptif kualitatif digunakan pada tahapan reduksi data, penyajian data, dan penarikan kesimpulan. Sedangkan metode deskriptif kuantitatif melalui statistika deskriptif. Teknik pengumpulan data dalam penelitian ini yaitu menggunakan observasi, wawancara, kuesioner, dokumentasi, studi pustaka dan focus group discussion. Informan dalam penelitian ini terdiri yaitu director of sales and marketing, senior sales manager, sales manager, assistant e-commerce manager, reservation supervisor, dan reservation. Hasil penelitian yang pertama yaitu Alam Ubud Villa sudah mengimplementasikan green marketing mix yang terdiri dari green product, green price, green place, dan green promotion dengan dibuktikan hasil rata-rata presentase yaitu sebesar 86% yang artinya masuk kedalam kategori sangat tinggi. Sehingga dapat disimpulkan bahwa implementasi green marketing sudah dilakukan dengan baik. Namun implementasi green promotion belum optimal khususnya pada promosi yang ditawarkan unik dan berbeda. Hasil penelitian berikutnya menunjukkan bahwa implementasi green marketing mix telah meningkatkan penjualan kamar dibandingkan sebelum menerapkan konsep ramah lingkungan.

The Level of Politeness by Using Personal Pronouns on Campus Harisal, Harisal -; Dyah, Wahyuning; Darlina, Lien; Kanah, Kanah
IZUMI Vol 14, No 1 (2025): June
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/izumi.14.1.59-66

Personal pronouns are a part of language. The use of the speaker’s pronouns to interlocutors is called first-person pronouns; The use of interlocutor’s pronouns to speakers is called second-person pronouns. Meanwhile, the use of personal pronouns to the object of conversation is called third-person pronouns. This research aimed to disclose the level of politeness by using personal pronouns on campus. It was located in the Tourism Department, State Polytechnic of Bali, and the object of the research is people with academic backgrounds who performed conversations by using personal pronouns. The research was descriptive-qualitative methodology and implemented the research techniques, including observation, documentation, literature, and triangulation. The research results reveal that several levels of politeness occur in the use of personal pronouns on campus. This is usually expressed when the speaker pays attention to the person he is talking to and the object of the conversation. Apart from that, the use of personal pronouns pays attention to several things so that there are no deviations in their use. The elements that must be considered include age, social status, and feelings.

Implementation of Eco-Office by Guest Service Division in Supporting Melia Bali a s a Green Hotel Wedarianti, Luh Made Putri; Darlina, Lien; Nugraha, Putu Virgananta; Dyah, Wahyuning; Wijaya, I Nyoman Cahyadi
Bali Membangun Bali: Jurnal Bappeda Litbang Vol 5 No 1 (2024): April 2024
Publisher : Badan Riset dan Inovasi Daerah Provinsi Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51172/jbmb.v5i1.336

Purpose: This research aims to determine the implementation of eco-office by Guest Service Division in supporting Melia Bali Indonesia as a green hotel. Research method: The data collection method used in this research is observation, questionnaires, interviews and documentation. Researchers conducted interviews with the guest service manager & assistant manager and distributed questionnaires to the five guest service division staff. The data analysis technique used is qualitative descriptive analysis with descriptive statistics ranging from rating scales in the form of averages. Results and discussion: The results of the analysis show that Melia Bali Indonesia, especially the guest service division, adopts the eco-office concept which is divided into 5, namely electricity saving aspects, water saving & conservation aspects, office waste management aspects, greening aspects, and Other aspects of efforts made in addition to the previous criteria are related to maximizing the use of technology as a means of communication and making reports, as well as minimizing the use of paper and plastic. Implication: The implementation of eco-office has been carried out quite well, so that these efforts directly contribute to the hotel's efforts to implement the green hotel as a whole.

The Implementation of Green Practices to improve the service quality of front office at K Club Ubud Ni Nyoman Angelica Kerta Dewi; Darlina, Lien; Nadra, Nyoman Mastiani; Chaerunnisah, Indah Utami; Sang Ayu Made Krisna Dewi Natalia; Ge Xiaoling
International Journal of Applied Sciences in Tourism and Events Vol. 7 No. 2 (2023): December 2023
Publisher : Unit Publikasi Ilmiah, P3M, Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/ijaste.v7i2.120-128

The K Club Ubud in Gianyar, Bali, has used green practises to enhance the front office department's service quality. The goal of this study is to examine these activities and identify the green practises indicators that must be maintained and improved. Questionnaires, interviews, observations, and documentation were used to collect data for this study. The sample strategy used in this investigation was simple random sampling. In order to collect data, online surveys are distributed to respondents. As part of the processing, the questionnaire was subjected to validity and reliability tests. The servqual test (quality of service) and importance-performance analysis (IPA) are then employed as data analysis techniques in this study. According to the findings of this study, the application of green practices has been done in an optimal manner, as evidenced by the outcomes of the application of 3R activities. The results of the servqual test, which show that the front office department at K Club Ubud has seven gaps (+) and one gap (-) in the form of eight question indicators, can be used to describe how successfully green practices have been implemented. According to the importance performance analysis (IPA) results, the front office department must maintain the quality of the services for one indication while making improvements for the other.

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