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All Journal Jurnal Manajemen Pelayanan Publik JPPUMA: Jurnal Ilmu Pemerintahan dan Sosial Politik Universitas Medan Area Publikauma : Jurnal Administrasi Publik Universitas Medan Area Jurnal SOLMA JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora Journal of Education, Humaniora and Social Sciences (JEHSS) PERSPEKTIF Strukturasi: Jurnal Ilmiah Magister Administrasi Publik Pelita Masyarakat Jurnal Ilmu Pemerintahan, Administrasi Publik, dan Ilmu Komunikasi (JIPIKOM) Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Ilmiah Administrasi Publik dan Pemerintahan
Nina Angelia
Universitas Medan Area
Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Physics Public Health Social Sciences Transportation Other

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Journal : PERSPEKTIF

 1 
Peranan Pemerintah Desa dalam Meningkatkan Kualitas Pelayanan Administrasi kepada Masyarakat Panjaitan, Erdipa; Dewi, Rosmala; Angelia, Nina
PERSPEKTIF Vol 8, No 1 (2019): Perspektif Januari
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (852.789 KB) | DOI: 10.31289/perspektif.v8i1.2543

Abstract

Role is a set of expectations imposed on an individual who occupies a certain social position. This? study? aims? to? determine? the? role? of? village? government? in? improving? the? quality? of administrative services to the community in the Office of Village Head Aek Korsik. The method of research? used? is? a? descriptive qualitative? method approach? that? focuses? on? the? role? of? village? government in improving the quality of administrative services to the community at the Head Office of Aek Korsik Village Aek Kuo Sub-district, North Labuhanbatu Regency. The results? showed? that? the quality of administrative services in the Head Office of Aek Korsik Village Aek Kuo Sub-district, North Labuhanbatu? Regency? has? applied? Tangible,? Reliability,? Responsiveness,? Assurance,? and Emphaty dimensions and their indicators. However, there are still some indicators that have not run in accordance with the expectations of the community, including the inconvenience of service places including facilities and infrastructure that have not been complete, the employee has not effectively used SOP (Standard Operating Procedure) in the service process, and there are still employees who are not friendly in the service process.
Peranan Badan Permusyawaratan Desa dalam Perencanaan Pembangunan Desa Wiguna, Yoga Teja; Dewi, Rosmala; Angelia, Nina
PERSPEKTIF Vol 6, No 2 (2017): Perspektif Juli
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (898.3 KB) | DOI: 10.31289/perspektif.v6i2.2511

Abstract

Village development planning is very important, because from this development plan the direction of village development is determined. The aspirations of the community in the village development planning process are very much needed, so that it has become an obligation of the village government to accommodate community aspirations in the development planning process in the village. The aspirations of the community can be accommodated by involving the Village Consultative Body (BPD), because basically the Village Consultative Body (BPD) is a means for village communities to channel their aspirations to assist village government in the development planning process in the village. The research method used in this study is qualitative research methods, in which the process of data collection is done through observation, interviews, and documentation studies on informants who are considered to have the potential to provide information about the role of Village Consultative Bodies (BPD) in the development planning process in Bandar Village Klippa. From the results of the research that has been done, the Village Consultative Body (BPD) in Bandar Klippa Village has carried out its functions and duties well as a working partner of the Village Head and also to accommodate and channel community aspirations so that the development planning desired by the community is created. However, the Village Consultative Body (BPD) in Bandar Klippa Village was less active in coming directly to absorb and gather aspirations from the community.?
Peranan Pemerintah Desa dalam Meningkatkan Kualitas Pelayanan Administrasi kepada Masyarakat Erdipa Panjaitan; Rosmala Dewi; Nina Angelia
PERSPEKTIF Vol 8, No 1 (2019): PERSPEKTIF - January
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/perspektif.v8i1.2543

Abstract

Role is a set of expectations imposed on an individual who occupies a certain social position. This  study  aims  to  determine  the  role  of  village  government  in  improving  the  quality  of administrative services to the community in the Office of Village Head Aek Korsik. The method of research  used  is  a  descriptive qualitative  method approach  that  focuses  on  the  role  of  village  government in improving the quality of administrative services to the community at the Head Office of Aek Korsik Village Aek Kuo Sub-district, North Labuhanbatu Regency. The results  showed  that  the quality of administrative services in the Head Office of Aek Korsik Village Aek Kuo Sub-district, North Labuhanbatu  Regency  has  applied  Tangible,  Reliability,  Responsiveness,  Assurance,  and Emphaty dimensions and their indicators. However, there are still some indicators that have not run in accordance with the expectations of the community, including the inconvenience of service places including facilities and infrastructure that have not been complete, the employee has not effectively used SOP (Standard Operating Procedure) in the service process, and there are still employees who are not friendly in the service process.
Peranan Badan Permusyawaratan Desa dalam Perencanaan Pembangunan Desa Yoga Teja Wiguna; Rosmala Dewi; Nina Angelia
PERSPEKTIF Vol 6, No 2 (2017): PERSPEKTIF - July
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/perspektif.v6i2.2511

Abstract

Village development planning is very important, because from this development plan the direction of village development is determined. The aspirations of the community in the village development planning process are very much needed, so that it has become an obligation of the village government to accommodate community aspirations in the development planning process in the village. The aspirations of the community can be accommodated by involving the Village Consultative Body (BPD), because basically the Village Consultative Body (BPD) is a means for village communities to channel their aspirations to assist village government in the development planning process in the village. The research method used in this study is qualitative research methods, in which the process of data collection is done through observation, interviews, and documentation studies on informants who are considered to have the potential to provide information about the role of Village Consultative Bodies (BPD) in the development planning process in Bandar Village Klippa. From the results of the research that has been done, the Village Consultative Body (BPD) in Bandar Klippa Village has carried out its functions and duties well as a working partner of the Village Head and also to accommodate and channel community aspirations so that the development planning desired by the community is created. However, the Village Consultative Body (BPD) in Bandar Klippa Village was less active in coming directly to absorb and gather aspirations from the community. 
Peranan Badan Permusyawaratan Desa dalam Perencanaan Pembangunan Desa Yoga Teja Wiguna; Rosmala Dewi; Nina Angelia
PERSPEKTIF Vol. 6 No. 2 (2017): PERSPEKTIF - July
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/perspektif.v6i2.2511

Abstract

Village development planning is very important, because from this development plan the direction of village development is determined. The aspirations of the community in the village development planning process are very much needed, so that it has become an obligation of the village government to accommodate community aspirations in the development planning process in the village. The aspirations of the community can be accommodated by involving the Village Consultative Body (BPD), because basically the Village Consultative Body (BPD) is a means for village communities to channel their aspirations to assist village government in the development planning process in the village. The research method used in this study is qualitative research methods, in which the process of data collection is done through observation, interviews, and documentation studies on informants who are considered to have the potential to provide information about the role of Village Consultative Bodies (BPD) in the development planning process in Bandar Village Klippa. From the results of the research that has been done, the Village Consultative Body (BPD) in Bandar Klippa Village has carried out its functions and duties well as a working partner of the Village Head and also to accommodate and channel community aspirations so that the development planning desired by the community is created. However, the Village Consultative Body (BPD) in Bandar Klippa Village was less active in coming directly to absorb and gather aspirations from the community. 
Peranan Pemerintah Desa dalam Meningkatkan Kualitas Pelayanan Administrasi kepada Masyarakat Erdipa Panjaitan; Rosmala Dewi; Nina Angelia
PERSPEKTIF Vol. 8 No. 1 (2019): PERSPEKTIF - January
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/perspektif.v8i1.2543

Abstract

Role is a set of expectations imposed on an individual who occupies a certain social position. This  study  aims  to  determine  the  role  of  village  government  in  improving  the  quality  of administrative services to the community in the Office of Village Head Aek Korsik. The method of research  used  is  a  descriptive qualitative  method approach  that  focuses  on  the  role  of  village  government in improving the quality of administrative services to the community at the Head Office of Aek Korsik Village Aek Kuo Sub-district, North Labuhanbatu Regency. The results  showed  that  the quality of administrative services in the Head Office of Aek Korsik Village Aek Kuo Sub-district, North Labuhanbatu  Regency  has  applied  Tangible,  Reliability,  Responsiveness,  Assurance,  and Emphaty dimensions and their indicators. However, there are still some indicators that have not run in accordance with the expectations of the community, including the inconvenience of service places including facilities and infrastructure that have not been complete, the employee has not effectively used SOP (Standard Operating Procedure) in the service process, and there are still employees who are not friendly in the service process.
Co-Authors Abdul Kadir Abdul Kadir Abdul Kadir Adam Adam Adha Sauvana Agung Suharyanto Andreas Roberto Aprilia, Anggi Ari Sanjaya Harahap Ari Sanjaya Harahap, Ari Sanjaya Armansyah Matondang Ayu Utami, Ayu Bahrum Jamil Batu Bara, Beby Mashito Beby Mashito Batu Bara Beby Masitho Batubara Deliana, Marlina Dewi, Rosmala Dewi, Rosmala Dodi Kurniawan Edi Prasetyo Erdipa Panjaitan Evi Yunita Kurniaty Evi Yunita Kurniaty, Evi Yunita Fadila, Cindy Fakhrozaldi, M. Nicky Fauzhan Azhima Halawa, Fahuwusa Hariani, Riri Rezeki Hendrik Siahaan Hestita Barus Indra Muda Irwan Nasution Isnaini Isnaini Louisa Novrianta Ginting Meliani Meliani Meliani, Meliani Mendrofa, Agung Rahmat Christin Muda, Indra Nasrullah Hidayat, Nasrullah Nina Siti Salmaniah Siregar Okdamaiyanti, Yiska Pane, Debora Panjaitan, Erdipa Pebru Arjuna Rizkan Zulyadi Rosmala Dewi Selamat Riadi Sembiring, Walid Musthafa Sianturi, Rut Royanti Simamora, Jusrianda Sinta Kismi Hana Suci Rahmadani Hasibuan Syafruddin Ritonga, Syafruddin Tarigan, Imelda Taufik Wal Hidayat Usman Tarigan Walid Musthafa Sembiring Waridah Pulungan Wiguna, Yoga Teja Wirda Khairati Yoga Teja Wiguna Yorizal Tri Marzuki Gulo Yosua Kevin Rezeki Yurial Arief Lubis