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All Journal Jurnal Simetris Jurnal Ekonomi dan Bisnis Islam Format : Jurnal Imiah Teknik Informatika Sistemasi: Jurnal Sistem Informasi Jurnal Matematika: MANTIK Jurnal Sisfokom (Sistem Informasi dan Komputer) Jurnal ULTIMA InfoSys KOMPUTEK Jurnal Teknologi dan Informasi Jurnal Komunika : Jurnal Komunikasi, Media dan Informatika JITMI (Jurnal Ilmiah Teknik dan Manajemen Industri) JATI (Jurnal Mahasiswa Teknik Informatika) Jurnal Ilmiah komunikasi Jurnal Ilmiah Teknologi Informasi dan Robotika ADMA: Jurnal Pengabdian dan Pemberdayaan Masyarakat TIERS Information Technology Journal Acitya Wisesa: Journal of Multidisciplinary Research Jurnal Sistem Informasi dan Manajemen Jurnal Pengabdian Masyarakat dan Riset Pendidikan Jurnal Bisnis Digital dan Enterpreneur (BISENTER)
Andhy Permadi, Andhy
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The Effect of User Experience and Usability on User Satisfaction and Continuance Intention in the JConnect Mobile Application Novita Khasanah; Faris Mushlihul Amin; Andhy Permadi
TIERS Information Technology Journal Vol. 4 No. 2 (2023)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38043/tiers.v4i2.4566

Abstract

Technological innovation has developed in several sectors of society, such as banking. Banking digitalization in Indonesia has increased by 46.72% in 2022. With this increase, every bank will continue to strive for the quality of its mobile banking services in order to improve optimal and effective service for its customers. PT BPD East Java made similar efforts to improve digital banking branding services by launching JConnect Mobile. However, based on data, the JConnect Mobile application received a low rating, namely 3.2. From this data, it is necessary to evaluate the user experience and usability, there is user satisfaction and sustainable intentions to support the projection and direction of user satisfaction or sustainable intentions. Therefore, the aim of this research is to measure the level of evaluation of user experience and usability and its influence on user satisfaction and continuance intention. The indicators used to measure user experience and usability are the UEQ and SUS methods. This research uses a quantitative approach with linear regression analysis. Of the 8 hypotheses proposed, 3 hypotheses were rejected and 5 hypotheses were accepted. So it can be concluded that the aspects that influence user satisfaction and continuance intention are perspicuity, efficiency, novelty and usability.
Digital Quotient Tool: Alat Ukur Kecerdasan Digital Indri Sudanawati Rozas; Khalid; Widya Veronica; Andhy Permadi; Muhammad Andik Izzuddin
Jurnal Ilmiah Teknologi Informasi dan Robotika Vol. 3 No. 1 (2021): Jurnal Ilmiah Teknologi Informasi dan Robotika
Publisher : Universitas Pembangunan Nasional Veteran Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33005/jifti.v3i1.51

Abstract

Sejak bertahun lalu, hasil tes IQ menjadi patokan untuk mengukur kecerdasan seseorang. IQ (Intellectual Quotient) sering diartikan sebagai kemampuan kognitif, bakat, intelektual, kemampuan berpikir, dan kemampuan menggunakan logika secara umum. Namun seiring perkembangan jaman, penelitian mengatakan bahwa EQ (Emotional Quotient) atau juga disebut dengan Emotional Intelligence lebih berpengaruh pada etos kerja dan kemampuan seseorang berbaur dengan tim. Sehingga istilah ini menjadi sangat populer dalam dunia kerja. Baik IQ maupun EQ memililki tool/alat ukurnya masing-masing. Sehingga seseorang dapat dikategorikan ke dalam rentang kurang, rata-rata, atau superior. Belakangan ini, dengan adanya disrupsi teknologi, muncul lagi istilah kecerdasan baru yang disebut dengan Digital Quotient (DQ) yang menunjukkan sebuah set kompetensi manusia terkait dunia digital. Menurut Digital Institute, DQ memiliki 8 variabel inti yaitu; Digital Identity, Digital Use, Digital Safety, Digital Security, Digital Emotional Intelligence, Digital Communication, Digital Literacy, dan Digital Right. Jika dahulu dunia digital hanya milik mereka yang berkecimpung di dunia teknologi dan informasi (segmented) maka saat ini tidak lagi. Semua orang mesti cerdas digital, karena jika tidak cerdas memahami situasi, bisa jadi diri mereka sendiri yang terugikan, misalkan terkait dengan keamanan data pribadi atau bahkan pencurian uang di rekening bank. Untuk itu perlu untuk membuat alat ukur guna mengetahui tingkat kecerdasan digital sebuah individu. Dalam penelitian ini alat ukur tersebut diberi nama DQ tool. Harapannya DQ tool yang dihasilkan mampu menggambarkan skor DQ yang seseorang saat tes dilakukan. Dari hasil pengujian terhadap 72 indikator dalam DQ tool, semua indikator dinyatakan valid. Namun ketika dilakukan uji reliabilitas, ada 6 area yang masih belum reliabel dan memerlukan penelitian lebih lanjut.
Mitigasi Relawan Muda Tangguh Bencana Laily, Nur Vita; Ardani, Shinta Widia; Permadi, Andhy; Mubarok, Ahmad Sofiyyul
ADMA : Jurnal Pengabdian dan Pemberdayaan Masyarakat Vol 4 No 2 (2024): ADMA: Jurnal Pengabdian dan Pemberdayaan Masyarakat
Publisher : LPPM Universitas Bumigora

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30812/adma.v4i2.3389

Abstract

Bajulan Village is a disaster-prone village which has experienced several disasters such as flash floods in 2020, fires in 2021, and landslides in 2021, 2022, 2023. This service aims to build a community of young Bajulan volunteers who are able to help other communities in dealing with all disasters, especially landslides. Not only that, this service also aims to install disaster signs to provide information to the community about which areas have a higher risk of landslides. The methodology used is Participatory Action Research. This method is used because it makes the community play an active role as the main actor in solving problems and researchers only act as facilitators. Then this method is used to get maximum results. In this method there is also an important stage called Focus Group Discussion which is a forum for residents to voice what their problems are and how residents can overcome them. Researchers invited the Regional Disaster Management Agency as a speaker on disaster mitigation education in the discussion. The result of this service is data that shows the main causes of landslides. Then, data shows how residents deal with landslides. Another result is the formation of a community of young volunteers for disaster resilience and disaster signs.
SERVICE QUALITY ASSESSMENT OF E-SAMBAT APPLICATION USING E-GOVQUAL DIMENSION APPROACH: A Case Study of Communication and Informatics Office Pasuruan Meitasari, Bella Tri; Milad, Mohammad Khusnu; Permadi, Andhy
Acitya Wisesa: Journal of Multidisciplinary Research Vol. 2 Issue 2 (2023)
Publisher : jfpublisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56943/jmr.v2i2.310

Abstract

Technological developments facilitate state and regional authorities in providing public services through web and smartphone applications called e-Goverment. This application is also applied by the Communication and Informatics Service Pasuruan, that is the application of e-Sambat for its community. This research aims to provide an understanding of the quality of e-Sambat services based on the e-GovQual dimension approach, to find out the gap between e-Sambat service quality and the community's expectations in using the app properly, and to determine which items will be prioritized for immediate improvement in the e-Sambat app. This research method used a quantitative method with a descriptive approach that used questionnaires and books as research instruments. The method used to analyze the feasibility of applications using GAP and the Important Performance Analysis (IPA) method is used to analyze items that are prioritized for improvement. There were 445 respondents in this research. Based on the research results, the service quality of the e-Sambat app is highly feasible with a feasibility percentage value of 100%; the GAP of application performance and community expectations for the ease of use variable is 0.08; the trust variable is -0.04; the functionality of the interaction environment variable is 0.02; the reliability variable is -0.03; the content and appearance of information variable is 0.01; and the citizen support variable is 0.00. The overall average gap is 0.01, which means that the public is satisfied with the e-Sambat application service. There are six items that are prioritized for improvement, such as TR 1 (security of e-Sambat users' personal data), TR 6 (access control of e-Sambat users), RLB 1 (speed in downloading the e-Sambat form), CAI 7 (use of colors in the e-Sambat application), CAI 8 (graphics in the e-Sambat application), and CS 5 (user questions are responded quickly).
THE DETERMINANT ANALYSIS OF SERVICE QUALITY AND GOJEK'S MATCHING ALGORITHM ON THE SATISFACTION OF MUSLIMAH CUSTOMERS IN SURABAYA Al-Kamal, Abdullah Muhammad; Alya Rinaima, Chetrine; Toni Roby Candra Yudha, Ana; Permadi, Andhy
Jurnal Ekonomi dan Bisnis Islam (Journal of Islamic Economics and Business) Vol. 10 No. 1 (2024): JANUARY - JUNE 2024
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jebis.v10i1.47907

Abstract

Introduction: The purpose of this study is to determine the partial influence of service quality and matching algorithm on the satisfaction of female muslim (muslimah) student customers using Gocar services in Surabaya. The research aims to investigate the effect of these two variables. The selection of a ride-hailing service catering to Muslimah-friendly preferences in Surabaya is driven by the increasing demand for such specialized services that are satisfy and safe for Muslimah. Method: Data for this research were collected through questionnaires distributed to 100 muslimah students using Gocar services in Surabaya as the research sample. Surabaya was chosen due to the high demand of this service compared to most other cities in Indonesia. The mixed-method approach involved quantitative analyses such as validity and reliability tests, classic assumption tests, t-tests, F-tests, and the coefficient of determination. Additionally, qualitative data from the interviews were analyzed to provide a comprehensive understanding of customer experiences. Results: The result is both service quality and matching algorithm have a positive impact on customer satisfaction, both individually and simultaneously. However, some criticisms were identified, such as excessive interaction from drivers that made customers uncomfortable and long waiting times for pick-up due to distant driver locations. Conclusion and suggestion: Achieving customer satisfaction is crucial for any company, including Gojek, as the provider of Gocar services. To address customer satisfaction issues, Gojek should provide training on appropriate customer interactions for drivers and improve the matching algorithm to ensure closer driver-customer proximity without relying solely on Gocar instant points.
Pengembangan Chatbot sebagai Pengenalan Objek Wisata di Selingkar Wilis Menggunakan Rule-Based Ummah, Syarifatul; Rolliawati, Dwi; Kunaefi, Anang; Permadi, Andhy
KOMPUTEK Vol 8, No 2 (2024): Oktober
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/jkt.v8i2.2978

Abstract

Kawasan Selingkar Wilis memiliki banyak objek wisata yang menarik, termasuk wisata alam, sejarah, dan budaya. Namun informasi mengenai wisata ini belum tersedia dengan lengkap dan mudah diakses oleh wisatawan. Tujuan penelitian ini adalah untuk mengembangkan chatbot yang dapat memberikan informasi mengenai objek wisata di sekitar Selingkar Wilis. Objek penelitian meliputi kawasan wisata yang tersebar di beberapa kabupaten, seperti Kediri, Nganjuk, Tulungagung, Trenggalek, Madiun, dan Ponorogo. Metode penelitian yang digunakan adalah metode pengembangan perangkat lunak Waterfall , yang meliputi tahap analisis, desain, implementasi, dan pengujian. Data diperoleh melalui wawancara dengan pengguna dan pemangku kepentingan , kemudian dirancang dalam bentuk diagram Unified Modeling Language (UML), termasuk diagram use case, diagram aktivitas, dan diagram kelas. Implementasi chatbot menggunakan rule-based dilakukan dengan menggunakan framework Django untuk backend dan MySQL sebagai database , serta Natural Language Processing (NLP) untuk memahami dan menanggapi input pengguna. Hasil pengujian menunjukkan bahwa chatbot mampu memberikan informasi objek wisata dengan kategori wisata alam, budaya, dan sejarah. Namun, chatbot masih memiliki keterbatasan dalam memahami input yang tidak terkait dengan "wisata". Persentase keberhasilan pengujian mencapai 72%, dengan beberapa skenario yang memerlukan perbaikan lebih lanjut, seperti menangani kesalahan penulisan dan input ambigu. Dengan demikian, chatbot ini diharapkan dapat meningkatkan pengalaman wisata pengguna dan mendukung perkembangan pariwisata di kawasan Selingkar Wilis. Pengembangan lebih lanjut disarankan, termasuk fitur multi bahasa dan penggunaan gambar sebagai respons untuk meningkatkan nilai tambah dalam memberikan informasi.
PERANCANGAN MOBILE APPLICATION UNTUK MENGKLASIFIKASIKAN SAYUR SEGAR DAN BUSUK MENGGUNAKAN CONVOLUTIONAL NEURAL NETWORK (CNN) Bintang Sahputra, Rizky; Kunaefi, Anang; Permadi, Andhy
JATI (Jurnal Mahasiswa Teknik Informatika) Vol. 8 No. 6 (2024): JATI Vol. 8 No. 6
Publisher : Institut Teknologi Nasional Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36040/jati.v8i6.12036

Abstract

Sayuran merupakan sebuah sumber nutrisi dan gizi utama bagi manusia. Sayur memiliki beragam jenisnya, seperti bayam, kangkung, wortel, timun, dan tomat. Sayur memiliki beragam manfaat untuk menjaga kesehatan tubuh manusia. Namun disamping melihat beragam manfaat yang dimilikinya, tentunya hal itu tidak akan berguna apabila sayur tersebut tidak segar atau bisa dikatakan busuk. Sehingga jika dikonsumsi oleh manusia bisa menjadi sebuah penyakit. Maka dari itu, dengan menggunakan perkembangan teknologi dan AI, muncul inovasi yang bisa digunakan, yaitu aplikasi deteksi sayur dengan menggunakan metode Convolutional Neural Network (CNN). Penelitian ini dibuat dengan tujuan untuk membantu masyarakat untuk memilih sayur mana yang punya kualitas segar dan busuk. Sehingga bisa mengurangi resiko terkena penyakit ketika mengkonsumsi makanan busuk. Platform yang dipakai untuk merancang aplikasi pada penelitian ini adalah android. Jenis sayur yang dipakai pada penelitian ini terdapat 5 jenis, yaitu timun, wortel, brokoli, selada, dan kubis. Dimana terdapat total 400 dataset yang didapat dengan menggunakan metode observasi dan wawancara. Dimana 90% dataset digunakan untuk train model dan sisanya untuk pengujian. Pengujian dilakukan dengan menggunakan 10 sampel Dimana satu sampel dilakukan uji sebanyak 5 kali. Hasil pengujian model berhasil mendapat angka 86% akurasi dalam mengklasifikasikan sayur segar dan busuk
PENGEMBANGAN PROGRAM INCREMENTAL BACK UP DATA MENGGUNAKAN METODE EXTREME PROGRAMMING Meyhta, Andrian; Kunaefi, Anang; Permadi, Andhy
JATI (Jurnal Mahasiswa Teknik Informatika) Vol. 9 No. 1 (2025): JATI Vol. 9 No. 1
Publisher : Institut Teknologi Nasional Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36040/jati.v9i1.12337

Abstract

Penelitian ini mengembangkan sistem pencadangan data incremental untuk Call Center Kabupaten Sidoarjo yang mengelola 84.000 data sensitif publik, menghadapi risiko kehilangan data dengan metode konvensional. Menggunakan metode Extreme Programming (XP) dan teknologi Python 3.9x dengan PostgreSQL v14, penelitian merancang sistem incremental backup yang otomatis memproses dan menyimpan hanya data baru dari file Excel ke database. Melalui pendekatan UML untuk perancangan sistem dan pengujian Black Box Testing, penelitian menghasilkan program yang mampu membaca file Excel, memverifikasi struktur tabel, menyesuaikan tipe data, dan menyimpan data tanpa duplikasi. Hasil pengujian menunjukkan seluruh fungsi program berjalan sesuai spesifikasi, memberikan solusi pencadangan data yang efisien, andal, dan hemat sumber daya untuk sektor publik.
Quality Analysis of Scheduling System Using COBIT 2019 at Ministry of Religious Affairs Pasuruan Aulia, Latifa Riska; Amrozi, Yusuf; Milad, M. Khusnu; Permadi, Andhy
ULTIMA InfoSys Vol 15 No 2 (2024): Ultima Infosys: Jurnal Ilmu Sistem Informasi
Publisher : Universitas Multimedia Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31937/si.v15i2.3800

Abstract

This study aims to measure the quality scheduling information system (SIP KEMENAG) of Ministry of Religious Affairs (MORA) in Pasuruan Regency. In this study, the author used a combination or mixed methods research with a sequential explanatory model. The combination research method with a sequential explanatory model is characterized by the collection and analysis of quantitative data in the initial stage, followed by qualitative data explanation in the next stage. The website quality analysis process using COBIT 2019 produced an average maturity score: BAI3 (4.14), BAI4 (4.34), and DSS5 (4.32). After averaging, the SIP KEMENAG application is at level 4 (quantitatively managed) in the capability maturity model integration. This shows that the application has adopted an approach based on data and numbers to plan, measure, and control the performance of the application process. The desired value is level 5 (optimizing), with a gap of 0.73. After the quantitative data is found, in-depth information mining or interviews will be carried out using qualitative methods.
PENGEMBANGAN WEB APLIKASI SISTEM RESERVASI GREENSA INN DAN TRAINING CENTER MENGGUNAKAN FRAMEWORK BOOTSTRAP 5 Al-Izzi, Ahmad Kemal; Permadi, Andhy; Kunaefi, Anang
JURSIMA Vol 12 No 2 (2025): Volume 12 Nomor 2 2025
Publisher : INSTITUT TEKNOLOGI DAN BISNIS INDOBARU NASIONAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47024/js.v13i1.909

Abstract

This study aims to develop a web-based meeting room reservation system at Greensa Inn & Training Center, part of the Business Development Center of UIN Sunan Ampel Surabaya. The system development used the Waterfall methodology with Laravel 10 for the back-end and Bootstrap 5 for the front-end. The research methods included system design using Unified Modeling Language (UML) and Entity Relationship Diagram (ERD), as well as user-friendly interface design. The result of this system development is improved efficiency and transparency in the meeting room reservation process, allowing users to view room availability in real-time, make reservations, and manage bookings more easily. This system also supports the management and monitoring of meeting room usage by the administrators, thus enhancing accuracy and reducing schedule conflicts. This project not only provides valuable practical experience for students but also offers an innovative solution that benefits the operational efficiency of Greensa Inn & Training Center.
Co-Authors Al-Izzi, Ahmad Kemal Al-Kamal, Abdullah Muhammad Anang Kunaefi, Anang Ananta, Yulia Eka Ardani, Shinta Widia Aulia, Latifa Riska Bintang Sahputra, Rizky Farhan Fitra Rafifan Faris Mushlihul Amin Fitri Ratna Ning Wulan Indri Sudanawati Rozas Izzuddin, Muhammad Andik Khalid Khalid Khalid Laily, Nur Vita Meitasari, Bella Tri Meyhta, Andrian Milad, M. Khusnu Milad, Mohammad Khusnu Mubarok, Ahmad Sofiyyul Muhamad Ahsan Muhammad Andik Izzudin Muhammad Andik Izzudin Muhammad Asrori Muhammad Maulana Hamilurrosyad Nadia Rachmayanti Novita Khasanah Nurya Prawesty Rahman Putra, Taufik Ramadhani Ramadhani Pambudhi, Raden Muhammad Syaikhan Rieke Artha Nanda Prasetyo Rina Rahardjanti Rolliawati, Dwi Toni Roby Candra Yudha, Ana Tsania Saraswati Ummah, Syarifatul Widya Veronica Widya Veronica Wulan, Fitri Ratna Ning Yuniati, Diah Yusuf Amrozi Zidan Catur Pamungkas