Article Per Year (5 Year)
p-Index From 2021 - 2026
1.756
P-Index
This Author published in this journals
All Journal TELKOMNIKA (Telecommunication Computing Electronics and Control) EMITTER International Journal of Engineering Technology BAREKENG: Jurnal Ilmu Matematika dan Terapan SINTECH (Science and Information Technology) Journal Abdimas Umtas : Jurnal Pengabdian kepada Masyarakat J-Dinamika: Jurnal Pengabdian Kepada Masyarakat Abdimas Toddopuli: Jurnal Pengabdian Pada Masyarakat JURNAL AKUNTANSI KEUANGAN DAN MANAJEMEN Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Teknik Informatika (JUTIF)
Khaera Tunnisa, Khaera
Institut Teknologi Bacharuddin Jusuf Habibie
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Health Professions Mathematics Mechanical Engineering Physics Public Health Social Sciences Transportation Other

Published : 13 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : SINTECH (Science and Information Technology) Journal

 1 
PENERAPAN METODE DSS (MAUT & IRR) DALAM MENENTUKAN KELAYAKAN PENGADUAN Andi Nurfadillah Ali; Khaera Tunnisa
SINTECH (Science and Information Technology) Journal Vol. 5 No. 1 (2022): SINTECH Journal Edition April 2022
Publisher : Prahasta Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31598/sintechjournal.v5i1.952

Abstract

The research and development center for mineral and coal technology or abbreviated as Puslitbang tekMIRA is located in Bandung, West Java, which has asset management, namely the rental of rooms or buildings. In asset management, there is a complaint page if a customer has a complaint. Based on the complaint data that came in at the same time, the authors saw that there were problems that were considered to need attention, namely which complaints would be resolved first and whether or not the complaint was feasible or not to be processed. This study uses the DSS (Decision Support System) method, namely Multi Attribute Utility Theory (MAUT) and IRR (Internal Rate of Return). The MAUT method is a method that converts some importance into a numerical value from a scale of 0-1 which represents the worst and best values ​​and the final result is a ranking. While the IRR method is an indicator of the efficiency level of an investment that is used to provide an overview of whether the complaint is feasible or not to be followed up. The result of the application of this method is the feasibility of the complaint.
Co-Authors Abdullah Abdullah Abdullah B Abdullah B Aditya, Muh. Tri Akmal Baharuddin Syam Al-Amin, Muh. Alvian Tri Putra Darti Akhsa Alya Wulan Apriliyani Amal, Muhammad Ikhlashul Andi Nurfadillah Ali Apriliyani, Alya Wulan Baharuddin, Siti Hajar Barik Alfito, Ramadan Chintami Darti Akhsa, Amaliah Danang Fatkhur Razak Darti Akhsa, Alvian Tri Putra Fahrisal, Januar Fathuresqi, Fathuresqi Fatwa, Syafira Hakim, Nur Fadillah Iping Supriana Suwardi Januar Fahrisal Lukman Hakim Mar'atuttahirah, Mar'atuttahirah Maratuttahirah Maratuttahirah, Maratuttahirah Mar’atuttahirah Mar’atuttahirah, Mar’atuttahirah Najwa, Hafizah Najwa, Hafizhah Noel Ivander Pusung Nur Fadillah Hakim Nurhalizah, Siti Pusung, Noel Ivander Ra, Danang Fatkhur Razak Raden Mohamad Herdian Bhakti Rakhmadi Rahman Ramadhan, Syam Syahru Razak, Danang Fatkhur Rolly Maulana Awangga, Rolly Maulana Rosmiati Rosmiati Rosmiati Rosmiati Siti Nurhalizah Suryabuana, Andi Sahra Syafira Fatwa Syafrial Fachri Pane Syafrial Fachri Pane, Syafrial Fachri Tri Aditya, Muh Wahyuni Ekasasmita