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All Journal Journal of Economic, Bussines and Accounting (COSTING) JURNAL PENDIDIKAN TAMBUSAI Maker: Jurnal Manajemen JURNAL MANAJEMEN DAN BISNIS EQUILIBRIUM BUDGETING : Journal of Business, Management and Accounting Jurnal Ilmiah Satyagraha IndraTech Studi Akuntansi, Keuangan, dan Manajemen Akses: Jurnal Penelitian dan Pengabdian Kepada Masyarakat Universitas Ngurah Rai Innovative: Journal Of Social Science Research Benefit : Journal of Bussiness, Economics, and Finance Jurnal Riset Ekonomi dan Akuntansi Jurnal Ekonomi, Manajemen, Akuntansi
Anak Agung Istri Agung Ovy Dwijayanthi
Universitas Ngurah Rai
Religion Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Library & Information Science Public Health Social Sciences Other

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Peran Komitmen Organisasi Dalam Memediasi Pengaruh Kompetensi Terhadap Kinerja Karyawan Pada PT Inndokarya Optomed Ni Putu Putri Ayu Wijayanthi; I Gusti Putu Agung Widya Goca; Ni Ketut Rini; Anak Istri Agung Ovy Dwijayanthi
EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi Vol. 3 No. 4: Mei 2024
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/ekoma.v3i4.3606

Abstract

Perusahaan perlu memperhatikan kompetensi dan komitmen organisasi untuk meningkatkan kinerja karyawan. Kompetensi yang baik dan komitmen organisasi yang tinggi dapat menghasilkan kinerja yang optimal. Terdapat beberapa permasalahan terkait kompetensi dan komitmen organisasi dalam upaya meningkatkan kinerja karyawan di PT Inndokarya Optomed. Penelitian ini dilakukan untuk mengidentifikasi pengaruh kompetensi terhadap kinerja karyawan, hubungan antara kompetensi dengan komitmen organisasi, serta peran komitmen organisasi sebagai variabel mediasi dalam memediasi pengaruh kompetensi terhadap kinerja karyawan, dengan fokus pada PT Inndokarya Optomed Gianyar. Metode penelitian menggunakan data kuantitatif dengan analisis Structural Equation Modelling (SEM) dengan pendekatan Partial Least Square (PLS). Penelitian ini menggunakan metode sampel jenuh dalam penentuan sampel sehingga seluruh populasi dijadikan sampel yaitu sebanyak 42 orang karyawan. Data dianalisis menggunakan Smart PLS meliputi tiga tahap yaitu analisis outer model, analisis inner model, dan pengujian hipotesis. Hasil penelitian menunjukkan bahwa kompetensi memiliki pengaruh positif dan signifikan terhadap kinerja karyawan dan komitmen organisasi. Selain itu, komitmen organisasi juga berpengaruh positif dan signifikan terhadap kinerja karyawan. Temuan ini menunjukkan bahwa komitmen organisasi berperan memediasi secara komplementer (partial mediation) pengaruh kompetensi terhadap kinerja karyawan pada PT Inndokarya Optomed Gianyar.
Pengaruh Gaya Kepemimpinan Transformasional dan Budaya Organisasi terhadap Kinerja Karyawan dengan Kerjasama Tim sebagai Variabel Mediasi pada PT. Sukanda Djaya Denpasar Rusmayanthi, Kadek Intan Rusmayanthi; Dwijayanthi, Anak Agung Istri Agung Ovy
EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi Vol. 4 No. 4: Mei 2025
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/ekoma.v4i4.8916

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh gaya kepemimpinan transformasional dan budaya organisasi terhadap kinerja karyawan dengan kerja sama tim sebagai variabel mediasi. Menggunakan metode deskriptif kuantitatif dan instrumen skala Likert, data dikumpulkan dan dianalisis secara statistik. Hasil menunjukkan bahwa budaya organisasi dan gaya kepemimpinan memiliki pengaruh signifikan terhadap kolaborasi. Kerja sama tim terbukti berperan sebagai mediator dalam hubungan antara budaya organisasi dan kinerja karyawan. Namun, pengaruh langsung budaya organisasi dan kepemimpinan transformasional terhadap kinerja tidak signifikan, mengindikasikan bahwa kerja sama tim memperkuat hubungan tersebut. Penelitian ini menegaskan pentingnya kolaborasi dalam meningkatkan efektivitas budaya organisasi terhadap kinerja.
CRAFTING CUSTOMER LOYALTY IN THE BALINESE ARTISANAL SILVER INDUSTRY: THE INTERPLAY OF QUALITY, EMOTION, AND MARKETING Suryawan, Tjokorda Gde Agung Wijaya Kesuma; Abdullah, Sharmini; Putri, Putu Pita Pyona; Meryawan, I Wayan; Dwijayanthi, Anak Agung Istri Agung Ovy
JURNAL MANAJEMEN MAKER STIE SULTAN AGUNG Vol 11 No 1 (2025): Volume 11 Nomor 1 Tahun 2025
Publisher : Sekolah Tinggi Ilmu Ekonomi Sultan Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37403/mjm.v11i1.788

Abstract

This study explores the synergistic effects of product quality and marketing capabilities on repurchase intentions in the artisanal silver handicraft industry, with positive emotions acting as a mediating variable. Conducted at Budhi Ayu Silver Art Shop in Celuk Village, Bali, a renowned centre for handcrafted silver jewellery, the research employs a quantitative design with descriptive and associative analysis. Data were collected through surveys, alongside observations, and interviews, and from 112 respondents using purposive random sampling. The data were analysed using Partial Least Squares Structural Equation Modelling (PLS-SEM) to assess the direct and mediating relationships among variables, with the findings indicating that product quality and marketing capabilities significantly influence repurchase intentions, while positive emotions amplify their impact. This research highlights the need for consistent, strategic marketing efforts to boost consumer engagement and emotional resonance, contributing to international marketing theory by integrating emotional pathways into repurchase decision-making, with valuable managerial implications for artisans and marketers in the global creative industries.
Pengaruh Product Quality, Price, dan Service Quality Terhadap Customer Satisfaction Pada PT. Trika Global Media (Trikamedia) Internet Access di Kabupaten Gianyar Parwita, I Nyoman Aris; Pratama, Octavianus Sumardana; Dwijayanthi, Anak Agung Istri Agung Ovy
Benefit: Journal of Bussiness, Economics, and Finance Vol. 3 No. 2 (2025): BENEFIT: Journal Of Business, Economics, and Finance
Publisher : Lembaga Penelitian Dan Publikasi Ilmiah (lppi) Yayasan Almahmudi Bin Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70437/benefit.v3i2.1374

Abstract

Customer satisfaction is a key factor in maintaining customer loyalty and business sustainability, especially in service sectors such as internet providers. This study aims to evaluate how significantly product quality, pricing, and service quality influence customer satisfaction at PT. Trika Global Media (Trikamedia), a provider of internet access services in Gianyar Regency. A quantitative research method was employed, involving 98 respondents who are active Trikamedia customers. The data were analyzed using several techniques, including validity and reliability tests, classical assumption testing, multiple linear regression analysis, F-tests, t-tests, and the coefficient of determination. The findings reveal that product quality, price, and service quality both individually and collectively have a significant and positive impact on customer satisfaction.
PENGARUH KUALITAS LAYANAN DAN NILAI PELANGGAN TERHADAP KEPUASAN PELANGGAN PADA MING COFFEE AND EATERY DI DENPASAR Sudana, I Gede; Dwijayanthi, Anak Agung Istri Agung Ovy
Jurnal MBE Manajemen Bisnis, Equilibrium Vol 10 No 1 (2024): Jurnal Manajemen dan Bisnis Equilibrium
Publisher : Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Ngurah Rai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47329/jurnal_mbe.v10i1.1270

Abstract

The advantage of a company in winning the competition lies in customer satisfaction. Even in the midst of increasingly fierce business competition, the companies that are run are still able to survive and excel because customers feel they are getting the service they want. The formulation of the problem in this study is: Does service quality partially effect customer satisfaction at Ming Coffee and Eatery in Denpasar? Does customer value partially effect customer satisfaction at Ming Coffee and Eatery in Denpasar? Does service quality and customer value simultaneously effect customer satisfaction at Ming Coffee and Eatery in Denpasar? The research objective was to analyze the effect of service quality partially on customer satisfaction at Ming Coffee and Eatery in Denpasar. To analyze the influence of customer value partially on customer satisfaction at Ming Coffee and Eatery in Denpasar. To analyze the effect of service quality and customer value simultaneously on customer satisfaction at Ming Coffee and Eatery in Denpasar. The number of samples was determined as many as 96 customer respondents at Ming Coffee and Eatery in Denpasar. Data were analyzed using multiple linear regression analysis. The results showed that service quality had a positive and significant effect on customer satisfaction at Ming Coffee and Eatery. Customer value has a positive and significant effect on customer satisfaction at Ming Coffee and Eatery. Service quality and customer value have a positive and significant effect on customer satisfaction at Ming Coffee and Eatery.
PENGARUH LITERASI KEUANGAN DAN KEMAJUAN TEKNOLOGI TERHADAP MINAT INVESTASI DI PASAR MODAL Monika Willys Saraswati, Ida Idewa Ayu; Ovy Dwijayanthi, Anak Agung Istri Agung; Desy Geriadi, Made Ayu
Jurnal Ilmiah Satyagraha Vol. 8 No. 2 (2025): Jurnal Ilmiah Satyagraha
Publisher : Universitas Mahendradatta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Abstrak – Penelitian ini bertujuan untuk menguji pengaruh literasi keuangan dna kemajuan teknologi terhadap minat investasi di pasar modal. Metode penelitian yang digunakan adalah metode penelitian kuantitatif dengan pendekatan deskriptif. popilasi dalam penelitian ini adalah mahasiswa Fakultas Ekonomi Dan Bisnis Universitas Ngurah Rai angkatan 2021 dan 2022 yang berjumlah 243 orang. Sampel dalam penelitian ini adalah 70 orang diambil menggunakan metode non probability sampling dengan teknik purposive sampling dan menerapkan perhitungan rumus Slovin. Teknik analisis data menggunakan analisis regresi linier berganda. Hasil penelitian menunjukkan bahwa (1) Literasi keuangan dan kemajuan teknologi berpengaruh positif dan signifikan secara simultan terhadap minat investasi di pasar modal, (2) Literasi keuangan berpengaruh positif dan signifikan secara parsial terhadap minat investasi di pasar modal, (3) Kemajuan teknologi berpengaruh positif dan signifikan secara parsial terhadap minat investasi di pasar modal.   Kata kunci: Literasi Keuangan, Kemajuan Teknologi, Minat Investasi.   Abstract – This study aims to examine the effect of financial literacy and technological advances on investment interest in the capital market. The research method used is quantitative research method with descriptive approach. The population in this study were students of the Faculty of Economics and Business, Ngurah Rai University class of 2021 and 2022, totaling 243 people. The sample in this study was 70 people taken using non probability sampling method with purposive sampling technique and applying the Slovin formula calculation. The data analysis technique uses multiple linear regression analysis. The results showed that (1) Financial literacy and technological advances simultaneously have a positive and significant effect on investment interest in the capital market, (2) Financial literacy has a positive and significant effect partially on investment interest in the capital market, (3) Technological progress has a positive and significant effect partially on investment interest in the capital market.   Keywords: Financial Literacy, Technological Progress, Investment Interest
Co-Authors Abdullah, Sharmini Amanda Putri, Komang Ayu Ratih Bagus Arya Wijaya Cokorda Istri Agung Vera Nindia Putri Geriadi, Made Ayu Desy Handayani, Made Mulia I Dewa Agung Ayu Eka Idayanti1 I Gusti Putu Agung Widya Goca I Putu Agus Suwastawa I Wayan Meryawan Kadek Intan Rusmayanthi Kusuma, Ida Bagus Krishna Duta Meryawan, I Wayan Monika Willys Saraswati, Ida Idewa Ayu Natalia, Ni Putu Riska Ni Ketut Rini Ni Ketut Sukanti Ni Ketut Susanti Ni Putu Harini Putri Ni Putu Putri Ayu Wijayanthi Nurakmalia, Ade Parwita, I Nyoman Aris Pratama, Octavianus Sumardana Putra, I Kadek Eko Darma Putri, Putu Pita Pyona Putu Gede Denny Herlambang Rusmayanthi, Kadek Intan Rusmayanthi Sudana, I Gede Sudiyani, Ni Nyoman Swastawa, Putu Agus Tjokorda Gde Agung Wijaya Kesuma Suryawan