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All Journal Journal of Economic, Bussines and Accounting (COSTING) JURNAL PENDIDIKAN TAMBUSAI Maker: Jurnal Manajemen JURNAL MANAJEMEN DAN BISNIS EQUILIBRIUM BUDGETING : Journal of Business, Management and Accounting Jurnal Ilmiah Satyagraha IndraTech juremi: jurnal riset ekonomi Studi Akuntansi, Keuangan, dan Manajemen Akses: Jurnal Penelitian dan Pengabdian Kepada Masyarakat Universitas Ngurah Rai Journal of Sustainable Business and Management Innovative: Journal Of Social Science Research Benefit : Journal of Bussiness, Economics, and Finance Jurnal Riset Ekonomi dan Akuntansi Jurnal Ekonomi, Manajemen, Akuntansi
Anak Agung Istri Agung Ovy Dwijayanthi
Universita Ngurah Rai
Religion Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Library & Information Science Public Health Social Sciences Other

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Peran Komitmen Organisasi Dalam Memediasi Pengaruh Kompetensi Terhadap Kinerja Karyawan Pada PT Inndokarya Optomed Ni Putu Putri Ayu Wijayanthi; I Gusti Putu Agung Widya Goca; Ni Ketut Rini; Anak Istri Agung Ovy Dwijayanthi
EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi Vol. 3 No. 4: Mei 2024
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/ekoma.v3i4.3606

Abstract

Perusahaan perlu memperhatikan kompetensi dan komitmen organisasi untuk meningkatkan kinerja karyawan. Kompetensi yang baik dan komitmen organisasi yang tinggi dapat menghasilkan kinerja yang optimal. Terdapat beberapa permasalahan terkait kompetensi dan komitmen organisasi dalam upaya meningkatkan kinerja karyawan di PT Inndokarya Optomed. Penelitian ini dilakukan untuk mengidentifikasi pengaruh kompetensi terhadap kinerja karyawan, hubungan antara kompetensi dengan komitmen organisasi, serta peran komitmen organisasi sebagai variabel mediasi dalam memediasi pengaruh kompetensi terhadap kinerja karyawan, dengan fokus pada PT Inndokarya Optomed Gianyar. Metode penelitian menggunakan data kuantitatif dengan analisis Structural Equation Modelling (SEM) dengan pendekatan Partial Least Square (PLS). Penelitian ini menggunakan metode sampel jenuh dalam penentuan sampel sehingga seluruh populasi dijadikan sampel yaitu sebanyak 42 orang karyawan. Data dianalisis menggunakan Smart PLS meliputi tiga tahap yaitu analisis outer model, analisis inner model, dan pengujian hipotesis. Hasil penelitian menunjukkan bahwa kompetensi memiliki pengaruh positif dan signifikan terhadap kinerja karyawan dan komitmen organisasi. Selain itu, komitmen organisasi juga berpengaruh positif dan signifikan terhadap kinerja karyawan. Temuan ini menunjukkan bahwa komitmen organisasi berperan memediasi secara komplementer (partial mediation) pengaruh kompetensi terhadap kinerja karyawan pada PT Inndokarya Optomed Gianyar.
Pengaruh Gaya Kepemimpinan Transformasional dan Budaya Organisasi terhadap Kinerja Karyawan dengan Kerjasama Tim sebagai Variabel Mediasi pada PT. Sukanda Djaya Denpasar Rusmayanthi, Kadek Intan Rusmayanthi; Dwijayanthi, Anak Agung Istri Agung Ovy
EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi Vol. 4 No. 4: Mei 2025
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/ekoma.v4i4.8916

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh gaya kepemimpinan transformasional dan budaya organisasi terhadap kinerja karyawan dengan kerja sama tim sebagai variabel mediasi. Menggunakan metode deskriptif kuantitatif dan instrumen skala Likert, data dikumpulkan dan dianalisis secara statistik. Hasil menunjukkan bahwa budaya organisasi dan gaya kepemimpinan memiliki pengaruh signifikan terhadap kolaborasi. Kerja sama tim terbukti berperan sebagai mediator dalam hubungan antara budaya organisasi dan kinerja karyawan. Namun, pengaruh langsung budaya organisasi dan kepemimpinan transformasional terhadap kinerja tidak signifikan, mengindikasikan bahwa kerja sama tim memperkuat hubungan tersebut. Penelitian ini menegaskan pentingnya kolaborasi dalam meningkatkan efektivitas budaya organisasi terhadap kinerja.
CRAFTING CUSTOMER LOYALTY IN THE BALINESE ARTISANAL SILVER INDUSTRY: THE INTERPLAY OF QUALITY, EMOTION, AND MARKETING Suryawan, Tjokorda Gde Agung Wijaya Kesuma; Abdullah, Sharmini; Putri, Putu Pita Pyona; Meryawan, I Wayan; Dwijayanthi, Anak Agung Istri Agung Ovy
JURNAL MANAJEMEN MAKER STIE SULTAN AGUNG Vol 11 No 1 (2025): Volume 11 Nomor 1 Tahun 2025
Publisher : Sekolah Tinggi Ilmu Ekonomi Sultan Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37403/mjm.v11i1.788

Abstract

This study explores the synergistic effects of product quality and marketing capabilities on repurchase intentions in the artisanal silver handicraft industry, with positive emotions acting as a mediating variable. Conducted at Budhi Ayu Silver Art Shop in Celuk Village, Bali, a renowned centre for handcrafted silver jewellery, the research employs a quantitative design with descriptive and associative analysis. Data were collected through surveys, alongside observations, and interviews, and from 112 respondents using purposive random sampling. The data were analysed using Partial Least Squares Structural Equation Modelling (PLS-SEM) to assess the direct and mediating relationships among variables, with the findings indicating that product quality and marketing capabilities significantly influence repurchase intentions, while positive emotions amplify their impact. This research highlights the need for consistent, strategic marketing efforts to boost consumer engagement and emotional resonance, contributing to international marketing theory by integrating emotional pathways into repurchase decision-making, with valuable managerial implications for artisans and marketers in the global creative industries.
Pengaruh Product Quality, Price, dan Service Quality Terhadap Customer Satisfaction Pada PT. Trika Global Media (Trikamedia) Internet Access di Kabupaten Gianyar Parwita, I Nyoman Aris; Pratama, Octavianus Sumardana; Dwijayanthi, Anak Agung Istri Agung Ovy
Benefit: Journal of Bussiness, Economics, and Finance Vol. 3 No. 2 (2025): BENEFIT: Journal Of Business, Economics, and Finance
Publisher : Lembaga Penelitian Dan Publikasi Ilmiah (lppi) Yayasan Almahmudi Bin Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70437/benefit.v3i2.1374

Abstract

Customer satisfaction is a key factor in maintaining customer loyalty and business sustainability, especially in service sectors such as internet providers. This study aims to evaluate how significantly product quality, pricing, and service quality influence customer satisfaction at PT. Trika Global Media (Trikamedia), a provider of internet access services in Gianyar Regency. A quantitative research method was employed, involving 98 respondents who are active Trikamedia customers. The data were analyzed using several techniques, including validity and reliability tests, classical assumption testing, multiple linear regression analysis, F-tests, t-tests, and the coefficient of determination. The findings reveal that product quality, price, and service quality both individually and collectively have a significant and positive impact on customer satisfaction.
PENGARUH KUALITAS LAYANAN DAN NILAI PELANGGAN TERHADAP KEPUASAN PELANGGAN PADA MING COFFEE AND EATERY DI DENPASAR Sudana, I Gede; Dwijayanthi, Anak Agung Istri Agung Ovy
Jurnal MBE Manajemen Bisnis, Equilibrium Vol 10 No 1 (2024): Jurnal Manajemen dan Bisnis Equilibrium
Publisher : Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Ngurah Rai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47329/jurnal_mbe.v10i1.1270

Abstract

The advantage of a company in winning the competition lies in customer satisfaction. Even in the midst of increasingly fierce business competition, the companies that are run are still able to survive and excel because customers feel they are getting the service they want. The formulation of the problem in this study is: Does service quality partially effect customer satisfaction at Ming Coffee and Eatery in Denpasar? Does customer value partially effect customer satisfaction at Ming Coffee and Eatery in Denpasar? Does service quality and customer value simultaneously effect customer satisfaction at Ming Coffee and Eatery in Denpasar? The research objective was to analyze the effect of service quality partially on customer satisfaction at Ming Coffee and Eatery in Denpasar. To analyze the influence of customer value partially on customer satisfaction at Ming Coffee and Eatery in Denpasar. To analyze the effect of service quality and customer value simultaneously on customer satisfaction at Ming Coffee and Eatery in Denpasar. The number of samples was determined as many as 96 customer respondents at Ming Coffee and Eatery in Denpasar. Data were analyzed using multiple linear regression analysis. The results showed that service quality had a positive and significant effect on customer satisfaction at Ming Coffee and Eatery. Customer value has a positive and significant effect on customer satisfaction at Ming Coffee and Eatery. Service quality and customer value have a positive and significant effect on customer satisfaction at Ming Coffee and Eatery.
Understanding Financial Behavior Among Students: A Literature Review on the Risks of Falling into Online Loan Debt Geriadi, Made Ayu Desy; Dwijayanthi, A.A.Istri Agung Ovy
JUSTBEST Journal of Sustainable Business and Management Vol. 4 No. 2 (2024): Journal of Sustainable Business and Management
Publisher : Global Researcher Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52432/justbest.4.2.53-63

Abstract

The rapid expansion of online loan services has led to increased financial risks for students, particularly in Indonesia, where access to digital financial services has become ubiquitous. This literature review explores the financial behavior of students, focusing on their engagement with online loan platforms and the associated risks of falling into debt. Financial literacy, peer influence, family background, and psychological factors such as impulsivity and risk-taking behavior are identified as key determinants of students' borrowing decisions. While financial literacy plays a crucial role in helping students make informed decisions, low financial literacy levels increase their susceptibility to predatory lending practices. Additionally, peer influence, social norms, and the allure of instant gratification contribute to the normalization of online loans among students. The review highlights the importance of digital financial literacy programs and interventions aimed at improving students' ability to navigate online financial services responsibly. Finally, the study identifies several gaps in the literature, including the need for longitudinal studies, an exploration of the psychological drivers of online loan usage, and research into the impact of online loan marketing strategies. This review provides valuable insights for policymakers, educators, and financial institutions seeking to mitigate the risks of online loan debt among students.
PENGARUH LITERASI KEUANGAN DAN KEMAJUAN TEKNOLOGI TERHADAP MINAT INVESTASI DI PASAR MODAL Monika Willys Saraswati, Ida Idewa Ayu; Ovy Dwijayanthi, Anak Agung Istri Agung; Desy Geriadi, Made Ayu
Jurnal Ilmiah Satyagraha Vol. 8 No. 2 (2025): Jurnal Ilmiah Satyagraha
Publisher : Universitas Mahendradatta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47532/mmy2ae55

Abstract

Abstrak – Penelitian ini bertujuan untuk menguji pengaruh literasi keuangan dna kemajuan teknologi terhadap minat investasi di pasar modal. Metode penelitian yang digunakan adalah metode penelitian kuantitatif dengan pendekatan deskriptif. popilasi dalam penelitian ini adalah mahasiswa Fakultas Ekonomi Dan Bisnis Universitas Ngurah Rai angkatan 2021 dan 2022 yang berjumlah 243 orang. Sampel dalam penelitian ini adalah 70 orang diambil menggunakan metode non probability sampling dengan teknik purposive sampling dan menerapkan perhitungan rumus Slovin. Teknik analisis data menggunakan analisis regresi linier berganda. Hasil penelitian menunjukkan bahwa (1) Literasi keuangan dan kemajuan teknologi berpengaruh positif dan signifikan secara simultan terhadap minat investasi di pasar modal, (2) Literasi keuangan berpengaruh positif dan signifikan secara parsial terhadap minat investasi di pasar modal, (3) Kemajuan teknologi berpengaruh positif dan signifikan secara parsial terhadap minat investasi di pasar modal.   Kata kunci: Literasi Keuangan, Kemajuan Teknologi, Minat Investasi.   Abstract – This study aims to examine the effect of financial literacy and technological advances on investment interest in the capital market. The research method used is quantitative research method with descriptive approach. The population in this study were students of the Faculty of Economics and Business, Ngurah Rai University class of 2021 and 2022, totaling 243 people. The sample in this study was 70 people taken using non probability sampling method with purposive sampling technique and applying the Slovin formula calculation. The data analysis technique uses multiple linear regression analysis. The results showed that (1) Financial literacy and technological advances simultaneously have a positive and significant effect on investment interest in the capital market, (2) Financial literacy has a positive and significant effect partially on investment interest in the capital market, (3) Technological progress has a positive and significant effect partially on investment interest in the capital market.   Keywords: Financial Literacy, Technological Progress, Investment Interest
PENGARUH LITERASI DIGITAL DAN AKSES MODAL USAHA TERHADAP PENGEMBANGAN UMKM KULINER PADA GENERASI X DAN GENERASI Z DI DENPASAR UTARA Ida Ayu Ratih RakaSiwi; I Made Adi Suwandana; Anak Agung Istri Agung Ovy Dwijayanthi
Juremi: Jurnal Riset Ekonomi Vol. 5 No. 4 (2026): Januari 2026
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to examine the influence of digital literacy and access to business capital on the development of MSMEs. The population consists of Generation X and Generation Z entrepreneurs engaged in the culinary sector under the small business category, with business locations in North Denpasar, and a sample of 40 respondents. The data analysis technique applied in this research is multiple linear regression. The findings show that digital literacy has a positive and significant effect on MSME development, and access to business capital also has a positive and significant effect on MSME development; simultaneously, digital literacy and access to business capital significantly affect MSME development. The suggestions provided in this study are that culinary MSME entrepreneurs from Generations X and Z in North Denpasar are expected to improve their ability to reach online markets, which can be achieved by attending seminars or learning about online product marketing, consistently managing existing capital properly to increase income, and enhancing financial literacy while utilizing business capital effectively to achieve the targeted revenue criteria
Pengaruh Pelatihan & Pelayanan Transformasi Digital Terhadap Kinerja Sumber Daya Manusia Pada  PT Bank Pembangunan Daerah Bali Kantor Cabang Renon Denpasar Dwijayanthi, Agung Ovy; Kadek Intan Rusmayanthi , Kadek Intan Rusmayanthi; Made Ayu Desy Geriadi, Made Ayu Desy Geriadi; Tjokorda Tjokorda Gde Agung Wijaya Kesuma Suryawan , Tjokorda Gde Agung Wijaya Kesuma Suryawan
Jurnal Ilmiah Satyagraha Vol. 9 No. 1 (2026): Jurnal Ilmiah Satyagraha
Publisher : Universitas Mahendradatta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47532/satyagraha.v9i1.157

Abstract

Abstrak – Perkembangan teknologi dan industri memerlukan sumber daya manusia yang mumpuni di setiap perusahaan pada saat ini.Transformasi digital mempunyai peranan yang krusial dalam meningkatkan akses dan kualitas pelayanan masyarakat. Diadopsinya teknologi informasi dan komunikasi yang inovatif, lembaga pelayanan publik dapat memberikan layanan yang lebih efisien, responsif, dan terjangkau. Transformasi digital memungkinkan untuk mengoptimalkan proses administratif, mengurangi birokrasi, dan meningkatkan efisiensi operasional. Layanan online memungkinkan akses yang lebih mudah bagi masyarakat, terutama di daerah terpencil atau yang sulit dijangkau. Akses digitalisasi ini memberikan peluang untuk mempermudah dalam peningkatan kesehatan, pendidikan, dan kesejahteraan masyarakat secara keseluruhan. Penelitian ini bertujuan untuk menganalisis pengaruh pelatihan dan pelayanan transformasi digital terhadap kinerja sumber daya manusia (SDM) pada PT Bank Pembangunan Daerah Bali Kantor Cabang Renon. Transformasi digital telah menjadi fokus utama dalam mengoptimalkan operasional perusahaan, termasuk manajemen SDM di sektor perbankan. Hasil tinjauan literatur menunjukkan bahwa sumber daya manusia mempunyai pengaruh yang signifikan terhadap transformasi digital, terutama melalui peningkatan kapabilitas perusahaan. Metode penelitian yang digunakan adalah survei dengan menyebarkan kuesioner kepada karyawan PT Bank Pembangunan Daerah Bali Kantor Cabang Renon yang terlibat dalam program pelatihan dan telah mengalami implementasi transformasi digital. Data yang dikumpulkan dianalisis menggunakan teknik regresi untuk menguji hubungan antara variabel pelatihan, transformasi digital, dan kinerja SDM. Hasil penelitian ini diharapkan dapat memberikan kontribusi bagi perusahaan dalam meningkatkan efisiensi dan efektivitas kinerja SDM melalui investasi dalam pelatihan dan pelayanan berbasis transformasi digital. Implikasi praktis dari temuan ini dapat membantu perusahaan untuk mengoptimalkan strategi manajemen SDM mereka guna menghadapi dinamika industri perbankan yang terus berkembang. Kata Kunci: Pelatihan, Transformasi Digital, Kinerja Sumber Daya Manusia   Abstract – The development of technology and industry requires competent human resources in every company today. Digital transformation plays a crucial role in enhancing access and the quality of public services. The adoption of innovative information and communication technology allows public service institutions to provide more efficient, responsive, and affordable services. Digital transformation enables the optimization of administrative processes, reduction of bureaucracy, and improvement of operational efficiency. Online services facilitate easier access for the public, especially in remote or hard-to-reach areas. This digitization provides opportunities to simplify improvements in health, education, and overall community welfare. This research aims to analyze the influence of training and digital transformation services on the performance of human resources (HR) at PT Bank Pembangunan Daerah Bali Branch Office in Renon. Digital transformation has become a primary focus in optimizing company operations, including HR management in the banking sector. Literature review results indicate that human resources have a significant impact on digital transformation, particularly through enhancing the company's capabilities. The research methodology employed is a survey by distributing questionnaires to employees of PT Bank Pembangunan Daerah Bali Branch Office in Renon who are involved in training programs and have experienced digital transformation implementation. The collected data is analyzed using regression techniques to test the relationship between training variables, digital transformation, and HR performance. The expected outcome of this research is to contribute to the company's efforts in improving the efficiency and effectiveness of HR performance through investments in training and digital transformation-based services. Practical implications of these findings can assist companies in optimizing their HR management strategies to face the evolving dynamics of the banking industry. Keywords: Training, Digital Transformation, Human Resources Performance
PENGARUH DIGITALISASI SISTEM TERHADAP KINERJA KARYAWAN DENGAN KOMITMEN ORGANISASI SEBAGAI VARIABEL MEDIASI PADA KANTOR DESA PEDUNGAN Anak Agung Istri Agung Ovy Dwijayanthi; Kadek Intan Rusmayanthi; Tjokorda Gde Agung Wijaya Kesuma Suryawan
Jurnal MBE Manajemen Bisnis, Equilibrium Vol 12 No 1 (2026): Jurnal Manajemen dan Bisnis Equilibrium
Publisher : Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Ngurah Rai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47329/jurnalmbe.v12i1.1719

Abstract

With organizational commitment serving as a moderator, this research seeks to examine the impact of system digitization on staff performance at the Pedungan Village Office. One kind of governance modernization that has the potential to boost productivity and morale in the workplace is the digitization of administrative and attendance-related parts of the system. All thirty-five workers were surveyed for this quantitative investigation, which employed a saturated sample method. In order to assess the direct and indirect relationships between variables, data was gathered using a Likert-scale questionnaire and analyzed using the Partial Least Squares (PLS) technique. According to the findings, digitization of systems significantly improves worker productivity. Organizational commitment is also greatly enhanced by digitalizing systems. The connection between digitization of systems and performance is moderated by organizational commitment, which has a substantial impact on employee performance. That is to say, in order to increase performance, the level of organizational commitment grows in direct proportion to the degree to which systems are digitalized. In addition to improving technical efficiency, this discovery shows that digital transformation in the workplace greatly contributes to a healthy work culture by making employees more invested in the company's success. Findings from this research have important practical implications, such as the need to enhance staff performance in the village government setting via the development and implementation of digital technologies.
Co-Authors Abdullah, Sharmini Amanda Putri, Komang Ayu Ratih Bagus Arya Wijaya Cokorda Istri Agung Vera Nindia Putri Cokorda Istri Agung Vera Nindia Putri Geriadi, Made Ayu Desy Handayani, Made Mulia I Dewa Agung Ayu Eka Idayanti1 I Gusti Putu Agung Widya Goca I Kadek Eko Darma Putra I Made Adi Suwandana I Putu Agus Suwastawa I Wayan Meryawan Ida Ayu Ratih RakaSiwi Kadek Intan Rusmayanthi Kusuma, Ida Bagus Krishna Duta Made Ayu Desy Geriadi, Made Ayu Desy Geriadi Meryawan, I Wayan Monika Willys Saraswati, Ida Idewa Ayu Natalia, Ni Putu Riska Ni Ketut Rini Ni Ketut Sukanti Ni Ketut Susanti Ni Nyoman Sudiyani Ni Putu Harini Putri Ni Putu Putri Ayu Wijayanthi Nurakmalia, Ade Parwita, I Nyoman Aris Pratama, Octavianus Sumardana Putra, I Kadek Eko Darma Putri, Putu Pita Pyona Putu Gede Denny Herlambang Sudana, I Gede Sudiyani, Ni Nyoman Swastawa, Putu Agus Tjokorda Gde Agung Wijaya Kesuma Suryawan Tjokorda Gde Agung Wijaya Kesuma Suryawan