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All Journal Journal of Economic, Bussines and Accounting (COSTING) JURNAL PENDIDIKAN TAMBUSAI Maker: Jurnal Manajemen JURNAL MANAJEMEN DAN BISNIS EQUILIBRIUM BUDGETING : Journal of Business, Management and Accounting IndraTech Studi Akuntansi, Keuangan, dan Manajemen Akses: Jurnal Penelitian dan Pengabdian Kepada Masyarakat Universitas Ngurah Rai Journal of Sustainable Business and Management Innovative: Journal Of Social Science Research Benefit : Journal of Bussiness, Economics, and Finance Jurnal Riset Ekonomi dan Akuntansi Jurnal Ekonomi, Manajemen, Akuntansi
Anak Agung Istri Agung Ovy Dwijayanthi
Universita Ngurah Rai
Religion Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Library & Information Science Public Health Social Sciences Other

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Peran Komitmen Organisasi Dalam Memediasi Pengaruh Kompetensi Terhadap Kinerja Karyawan Pada PT Inndokarya Optomed Ni Putu Putri Ayu Wijayanthi; I Gusti Putu Agung Widya Goca; Ni Ketut Rini; Anak Istri Agung Ovy Dwijayanthi
EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi Vol. 3 No. 4: Mei 2024
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/ekoma.v3i4.3606

Abstract

Perusahaan perlu memperhatikan kompetensi dan komitmen organisasi untuk meningkatkan kinerja karyawan. Kompetensi yang baik dan komitmen organisasi yang tinggi dapat menghasilkan kinerja yang optimal. Terdapat beberapa permasalahan terkait kompetensi dan komitmen organisasi dalam upaya meningkatkan kinerja karyawan di PT Inndokarya Optomed. Penelitian ini dilakukan untuk mengidentifikasi pengaruh kompetensi terhadap kinerja karyawan, hubungan antara kompetensi dengan komitmen organisasi, serta peran komitmen organisasi sebagai variabel mediasi dalam memediasi pengaruh kompetensi terhadap kinerja karyawan, dengan fokus pada PT Inndokarya Optomed Gianyar. Metode penelitian menggunakan data kuantitatif dengan analisis Structural Equation Modelling (SEM) dengan pendekatan Partial Least Square (PLS). Penelitian ini menggunakan metode sampel jenuh dalam penentuan sampel sehingga seluruh populasi dijadikan sampel yaitu sebanyak 42 orang karyawan. Data dianalisis menggunakan Smart PLS meliputi tiga tahap yaitu analisis outer model, analisis inner model, dan pengujian hipotesis. Hasil penelitian menunjukkan bahwa kompetensi memiliki pengaruh positif dan signifikan terhadap kinerja karyawan dan komitmen organisasi. Selain itu, komitmen organisasi juga berpengaruh positif dan signifikan terhadap kinerja karyawan. Temuan ini menunjukkan bahwa komitmen organisasi berperan memediasi secara komplementer (partial mediation) pengaruh kompetensi terhadap kinerja karyawan pada PT Inndokarya Optomed Gianyar.
Pengaruh Gaya Kepemimpinan Transformasional dan Budaya Organisasi terhadap Kinerja Karyawan dengan Kerjasama Tim sebagai Variabel Mediasi pada PT. Sukanda Djaya Denpasar Rusmayanthi, Kadek Intan Rusmayanthi; Dwijayanthi, Anak Agung Istri Agung Ovy
EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi Vol. 4 No. 4: Mei 2025
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/ekoma.v4i4.8916

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh gaya kepemimpinan transformasional dan budaya organisasi terhadap kinerja karyawan dengan kerja sama tim sebagai variabel mediasi. Menggunakan metode deskriptif kuantitatif dan instrumen skala Likert, data dikumpulkan dan dianalisis secara statistik. Hasil menunjukkan bahwa budaya organisasi dan gaya kepemimpinan memiliki pengaruh signifikan terhadap kolaborasi. Kerja sama tim terbukti berperan sebagai mediator dalam hubungan antara budaya organisasi dan kinerja karyawan. Namun, pengaruh langsung budaya organisasi dan kepemimpinan transformasional terhadap kinerja tidak signifikan, mengindikasikan bahwa kerja sama tim memperkuat hubungan tersebut. Penelitian ini menegaskan pentingnya kolaborasi dalam meningkatkan efektivitas budaya organisasi terhadap kinerja.
CRAFTING CUSTOMER LOYALTY IN THE BALINESE ARTISANAL SILVER INDUSTRY: THE INTERPLAY OF QUALITY, EMOTION, AND MARKETING Suryawan, Tjokorda Gde Agung Wijaya Kesuma; Abdullah, Sharmini; Putri, Putu Pita Pyona; Meryawan, I Wayan; Dwijayanthi, Anak Agung Istri Agung Ovy
JURNAL MANAJEMEN MAKER STIE SULTAN AGUNG Vol 11 No 1 (2025): Volume 11 Nomor 1 Tahun 2025
Publisher : Sekolah Tinggi Ilmu Ekonomi Sultan Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37403/mjm.v11i1.788

Abstract

This study explores the synergistic effects of product quality and marketing capabilities on repurchase intentions in the artisanal silver handicraft industry, with positive emotions acting as a mediating variable. Conducted at Budhi Ayu Silver Art Shop in Celuk Village, Bali, a renowned centre for handcrafted silver jewellery, the research employs a quantitative design with descriptive and associative analysis. Data were collected through surveys, alongside observations, and interviews, and from 112 respondents using purposive random sampling. The data were analysed using Partial Least Squares Structural Equation Modelling (PLS-SEM) to assess the direct and mediating relationships among variables, with the findings indicating that product quality and marketing capabilities significantly influence repurchase intentions, while positive emotions amplify their impact. This research highlights the need for consistent, strategic marketing efforts to boost consumer engagement and emotional resonance, contributing to international marketing theory by integrating emotional pathways into repurchase decision-making, with valuable managerial implications for artisans and marketers in the global creative industries.
PENGARUH KUALITAS LAYANAN DAN NILAI PELANGGAN TERHADAP KEPUASAN PELANGGAN PADA MING COFFEE AND EATERY DI DENPASAR Sudana, I Gede; Dwijayanthi, Anak Agung Istri Agung Ovy
Jurnal MBE Manajemen Bisnis, Equilibrium Vol 10 No 1 (2024): Jurnal Manajemen dan Bisnis Equilibrium
Publisher : Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Ngurah Rai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47329/jurnal_mbe.v10i1.1270

Abstract

The advantage of a company in winning the competition lies in customer satisfaction. Even in the midst of increasingly fierce business competition, the companies that are run are still able to survive and excel because customers feel they are getting the service they want. The formulation of the problem in this study is: Does service quality partially effect customer satisfaction at Ming Coffee and Eatery in Denpasar? Does customer value partially effect customer satisfaction at Ming Coffee and Eatery in Denpasar? Does service quality and customer value simultaneously effect customer satisfaction at Ming Coffee and Eatery in Denpasar? The research objective was to analyze the effect of service quality partially on customer satisfaction at Ming Coffee and Eatery in Denpasar. To analyze the influence of customer value partially on customer satisfaction at Ming Coffee and Eatery in Denpasar. To analyze the effect of service quality and customer value simultaneously on customer satisfaction at Ming Coffee and Eatery in Denpasar. The number of samples was determined as many as 96 customer respondents at Ming Coffee and Eatery in Denpasar. Data were analyzed using multiple linear regression analysis. The results showed that service quality had a positive and significant effect on customer satisfaction at Ming Coffee and Eatery. Customer value has a positive and significant effect on customer satisfaction at Ming Coffee and Eatery. Service quality and customer value have a positive and significant effect on customer satisfaction at Ming Coffee and Eatery.
Understanding Financial Behavior Among Students: A Literature Review on the Risks of Falling into Online Loan Debt Geriadi, Made Ayu Desy; Dwijayanthi, A.A.Istri Agung Ovy
JUSTBEST Journal of Sustainable Business and Management Vol. 4 No. 2 (2024): Journal of Sustainable Business and Management
Publisher : Global Researcher Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52432/justbest.4.2.53-63

Abstract

The rapid expansion of online loan services has led to increased financial risks for students, particularly in Indonesia, where access to digital financial services has become ubiquitous. This literature review explores the financial behavior of students, focusing on their engagement with online loan platforms and the associated risks of falling into debt. Financial literacy, peer influence, family background, and psychological factors such as impulsivity and risk-taking behavior are identified as key determinants of students' borrowing decisions. While financial literacy plays a crucial role in helping students make informed decisions, low financial literacy levels increase their susceptibility to predatory lending practices. Additionally, peer influence, social norms, and the allure of instant gratification contribute to the normalization of online loans among students. The review highlights the importance of digital financial literacy programs and interventions aimed at improving students' ability to navigate online financial services responsibly. Finally, the study identifies several gaps in the literature, including the need for longitudinal studies, an exploration of the psychological drivers of online loan usage, and research into the impact of online loan marketing strategies. This review provides valuable insights for policymakers, educators, and financial institutions seeking to mitigate the risks of online loan debt among students.
PENGARUH DIGITALISASI SISTEM TERHADAP KINERJA KARYAWAN DENGAN KOMITMEN ORGANISASI SEBAGAI VARIABEL MEDIASI PADA KANTOR DESA PEDUNGAN Anak Agung Istri Agung Ovy Dwijayanthi; Kadek Intan Rusmayanthi; Tjokorda Gde Agung Wijaya Kesuma Suryawan
Jurnal MBE Manajemen Bisnis, Equilibrium Vol 12 No 1 (2026): Jurnal Manajemen dan Bisnis Equilibrium
Publisher : Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Ngurah Rai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47329/jurnalmbe.v12i1.1719

Abstract

With organizational commitment serving as a moderator, this research seeks to examine the impact of system digitization on staff performance at the Pedungan Village Office. One kind of governance modernization that has the potential to boost productivity and morale in the workplace is the digitization of administrative and attendance-related parts of the system. All thirty-five workers were surveyed for this quantitative investigation, which employed a saturated sample method. In order to assess the direct and indirect relationships between variables, data was gathered using a Likert-scale questionnaire and analyzed using the Partial Least Squares (PLS) technique. According to the findings, digitization of systems significantly improves worker productivity. Organizational commitment is also greatly enhanced by digitalizing systems. The connection between digitization of systems and performance is moderated by organizational commitment, which has a substantial impact on employee performance. That is to say, in order to increase performance, the level of organizational commitment grows in direct proportion to the degree to which systems are digitalized. In addition to improving technical efficiency, this discovery shows that digital transformation in the workplace greatly contributes to a healthy work culture by making employees more invested in the company's success. Findings from this research have important practical implications, such as the need to enhance staff performance in the village government setting via the development and implementation of digital technologies.
Optimizing the Competitive Advantage of Four and Five Star Hotels in Bali with Strategic Thinking and Local Wisdom Ni Nyoman Sudiyani; I Gusti Putu Agung Widya Goca; Cokorda Istri Agung Vera Nindia Putri; Anak Agung Istri Agung Ovy Dwijayanthi; I Kadek Eko Darma Putra
Studi Akuntansi, Keuangan, dan Manajemen Vol 4 No 2 (2025): January
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/sakman.v4i2.3966

Abstract

Purpose: This study examines the influence of the local wisdom of Panca Budhi Indriya on competitive advantage in 4&5-star hotels in Bali. It also investigated the mediating role of strategic thinking in enhancing the relationship between local wisdom and competitive advantage. Methodology: This study adopted a quantitative approach and used survey data collected from 158 general managers of 4&5-star hotels in Bali. Data were analyzed using Structural Equation Modeling-Partial Least Squares (Rahayu & Yanis) with SmartPLS 3 software. The study employs a structured questionnaire based on indicators developed for local wisdom, strategic thinking, and competitive advantage. Results: The findings revealed that Panca Budhi Indriya has a significant and positive influence on competitive advantage. Additionally, strategic thinking significantly mediated the relationship between Panca Budhi Indriya and competitive advantage, acting as a complementary mediator. This demonstrates that integrating local wisdom with strategic management practices enhances hotels’ competitive edge. Conclusions: This study examines the influence of local wisdom Panca Budhi Indriya on competitive advantage, both directly and indirectly through strategic thinking. The findings confirm that Panca Budhi Indriya, as a form of intangible local wisdom, significantly enhances competitive advantage. Additionally, strategic thinking acts as a complementary mediator, further strengthening this relationship. Limitations: This study was limited to 4&5-star hotels in Bali, which may not fully represent the broader hospitality sector. This quantitative approach also limits the exploration of deeper qualitative insights into the role of local wisdom in strategic management. Contribution: This study contributes to the field of tourism and hospitality management by providing empirical evidence of how local wisdom can serve as a strategic resource for achieving competitive advantage. These findings offer practical insights for hotel managers, policymakers, and academics interested in integrating cultural values into strategic planning to support sustainable tourism development.
Pengaruh Product Quality, Price, dan Service Quality Terhadap Customer Satisfaction Pada PT. Trika Global Media (Trikamedia) Internet Access di Kabupaten Gianyar I Nyoman Aris Parwita; Octavianus Sumardana Pratama; Anak Agung Istri Agung Ovy Dwijayanthi
Benefit: Journal of Bussiness, Economics, and Finance Vol. 3 No. 2 (2025): BENEFIT: Journal Of Business, Economics, and Finance
Publisher : Lembaga Penelitian Dan Publikasi Ilmiah (lppi) Yayasan Almahmudi Bin Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70437/benefit.v3i2.1374

Abstract

Customer satisfaction is a key factor in maintaining customer loyalty and business sustainability, especially in service sectors such as internet providers. This study aims to evaluate how significantly product quality, pricing, and service quality influence customer satisfaction at PT. Trika Global Media (Trikamedia), a provider of internet access services in Gianyar Regency. A quantitative research method was employed, involving 98 respondents who are active Trikamedia customers. The data were analyzed using several techniques, including validity and reliability tests, classical assumption testing, multiple linear regression analysis, F-tests, t-tests, and the coefficient of determination. The findings reveal that product quality, price, and service quality both individually and collectively have a significant and positive impact on customer satisfaction.
Co-Authors Abdullah, Sharmini Amanda Putri, Komang Ayu Ratih Bagus Arya Wijaya Cokorda Istri Agung Vera Nindia Putri Geriadi, Made Ayu Desy Handayani, Made Mulia I Dewa Agung Ayu Eka Idayanti1 I Gusti Putu Agung Widya Goca I Kadek Eko Darma Putra I Nyoman Aris Parwita I Putu Agus Suwastawa I Wayan Meryawan Kadek Intan Rusmayanthi Kusuma, Ida Bagus Krishna Duta Meryawan, I Wayan Natalia, Ni Putu Riska Ni Ketut Rini Ni Ketut Sukanti Ni Ketut Susanti Ni Nyoman Sudiyani Ni Putu Harini Putri Ni Putu Putri Ayu Wijayanthi Nurakmalia, Ade Pratama, Octavianus Sumardana Putra, I Kadek Eko Darma Putri, Putu Pita Pyona Putu Gede Denny Herlambang Sudana, I Gede Sudiyani, Ni Nyoman Swastawa, Putu Agus Tjokorda Gde Agung Wijaya Kesuma Suryawan