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All Journal Jurnal Ilmiah Dinamika Teknik TEKMAPRO Journal of Industrial Engineering and Management JAM : Jurnal Aplikasi Manajemen ITEj (Information Technology Engineering Journals) E-Dimas: Jurnal Pengabdian kepada Masyarakat Briliant: Jurnal Riset dan Konseptual Journal of Industrial Engineering Management Jurnal Ilmiah Universitas Batanghari Jambi Journal of Research and Technology EKONOMIS : Journal of Economics and Business JUSIM (Jurnal Sistem Informasi Musirawas) International Journal of Economics Development Research (IJEDR) Logistik International Journal of Industrial Optimization (IJIO) Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Nusantara Science and Technology Proceedings Journal of Industrial Engineering and Operation Management (JIEOM) International Journal of Eco-Innovation in Science and Engineering (IJEISE) Juminten : Jurnal Manajemen Industri dan Teknologi Journal La Multiapp Indonesian Journal of Innovation Studies Jurnal Pengbdian Teknik Mesin Jurnal Teknik Mesin, Industri, Elektro dan Informatika Jurnal Pendidikan Indonesia (Japendi) Electronic Journal of Education, Social Economics and Technology J-ENSITEC (Journal of Engineering and Sustainable Technology) Jurnal Ilmiah Dan Karya Mahasiswa Scientica: Jurnal Ilmiah Sains dan Teknologi Jurnal Sains Student Research IIJSE Jurnal Penelitian Teknologi Informasi dan Sains Serambi Engineering Konstruksi: Publikasi Ilmu Teknik, Perencanaan Tata Ruang dan Teknik Sipil Jupiter: Publikasi Ilmu Keteknikan Industri, Teknik Elektro dan Informatika International Journal of Mechanical, Electrical and Civil Engineering Global Leadership Organizational Research in Management Advance Sustainable Science, Engineering and Technology (ASSET)
Rusindiyanto
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Journal : JAM : Jurnal Aplikasi Manajemen

 1 
Pengukuran Tingkat Efisiensi Pelayanan dengan Metode Data Envelopmenta Analysis (DEA) di PT Pos Indonesia Wilayah Surabaya Selatan Rusindiyanto Rusindiyanto
Jurnal Aplikasi Manajemen Vol 8, No 1 (2010)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

Data of Envelopment Analysis (DEA) represent a[n important appliance able to be used to evaluate and improve; repair efficiency a[n effort service or manufacturing by measuring efficiency from a group of Decision Making Unit ( DMU) which of a kind. Target of this research to know service efficiency storey; level and factor - factor having an effect on to service efficiency in Post Of Fice Branch PT. Regional Post Indonesia [of] Surabaya South by using Data method of Envelopment Analysis (DEA), this Variable Research for example -Variable Input : Amount of Employees, Operating Expenses -Variable of Output : Earnings Of Stamp, Earnings Of Special Flash, Earnings Of Special Pareel Post Flash, Earnings Of Toll Money Order Post, Earnings Of Post of Express, Amount of Package and Amount Customer. Result of this research can be concluded can be concluded that efficient Post Of Fice Branch that is KPC Wonocolo, KPC Rungkut, KPC Ketintang and of KPC Hamlet Mussel, while KPC Compose Pilang and of KPC Wonokromo represent Post Of Fice Branch which is inefisien or is inefficient 
Co-Authors Adelencia, Vallent Arfi Aditya Fahmi Nurwicaksono Aditya Yusuf Indrastana Akhmad I. Fajar Alfin B. Maulana Alfin, Muhammad Alfitri Dilla Anggraeni Alfitri Dilla Anggraeni Arief Sulistyo Wibowo Aryaduta, Galang Aryani, Enny Athalarvin Nabilfathin Arvin Azhar Muhammad Nurdin Azhar Muhammad Nurdin Azizy, Annisa Rahmi Baiq Azka Lazuardina Catur A. Pamungkas D, Muhammad Yafi Deni Deni Dhifa Farah Dicya, Bintara Putra Dira Ernawati Endang Pudji W Erlangga E. Taruna Erlina Purnamawati Erlina Purnamawaty Fadilla Umeida Putri Fahmi Ali Fahmi Ali Fais Pramudya Mulya Fais Pramudya Mulya Farah, Dhifa Friska Aryanti Gufron, Achmad Hafid Syaifullah Hatta Makarim Hayati, Kinanti Resmi Ifwarisan Defri Ignadia Zain Balqis Imam Ramadhani Intan Normania Iriani Irma Dani Br Sinulingga Isna Nugraha Isna Nugraha Jeremiah Batista Hutagaol Joumil Aidil Saifuddin Khomsus SF Lazuardina, Baiq Azka M Fayshal Ferdiansyah M. Frizky Feri Setiawan Maulana Malik Agungdiningrat Mega Cattleya Prameswari Annissaa Islami Mega Nanda A.W Moch. Annas Hidayatulloh Moh. Miladun Hakimin Alim Mohammad Shodiq Wahyu Riamto Muhammad Zaky Mubarok Musyaffa, Akmal Fikri Faaiz Najmuddin Syah, Mochammad Dhia Nike Illiyine Pangestuti Nike Illiyine Pangestuti Noval Dwi Aryadipura Noval Dwi Aryadipura Nugraha, Isna NUR RAHMAWATI Nur Rahmawati Pradanarka, Andyas Mukti Priyatna Septedi Inrianto purba, Willy Putri, Firda Amalia Qurratul Aini Raden Bramantia Rukmana Radifan Dimasyqi Radifan Dimasyqi Rafida, Halimas Nafi Rahmatillah, Hassan Rakhmanhuda, Iffad Rama Adi Rama Adi Ramadhani, Imam Ramadhany Novitasari, Syafira Rega Fahmi Rivaldy Rega Fahmi Rivaldy Renny Agustini S Revica Tauriza Alfiane Riyadi, Attila Daffa Rizqi Novita Sari Rizqi Novita Sari Rizqi Novita Sari Rochmatullah, Faris Yasin Romadoni, M Ilham Sabrina Salma Nabila Sarah Aliyah Sabhirah Shafira Sausan Ferinanda sholeha, fitriatus Sinulingga, Irma Dani Br Sitanggang, Antonius Nathanael Sugianto, Moch. Febri Sunardi Sunardi Tino Aprilyanto Tranggono Tranggono Tranggono Tranggono Tranggono Trinisa, Lerinda Ubaidillah Ubaidillah Ubaidillah Vensa Aldian Alfano Vensa Aldian Alfano Willy Purba Winursito, Yekti Condro Yekti Condro Winursito Yekti Condro Winursito Yus Ardianto ZAHRA, SALSABILA AULIA Zamroni Makruf Zamroni Makruf