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All Journal Katalogis Strategic: Journal of Management Sciences Journal of Economics Research and Policy Studies Jurnal Ilmiah Ilmu Terapan Universitas Jambi Jurnal Akademik Pengabdian Masyarakat Journal Metaverse Adpertisi PATRIOT: Journal of Public Administration and Policy LEMBAH: Jurnal Pengabdian Masyarakat
Nora Ariani
Sekolah Tinggi Ilmu Administrasi Pancamarga Palu
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Social Sciences

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PENGARUH DISIPLIN KERJA DAN FASILITAS KERJA TERHADAP EFEKTIFITAS PELAYANAN TEHNIK DI PT. PLN RAYON METRO - LAMPUNG Ariani, Nora
Katalogis Vol 6, No 8 (2018)
Publisher : Katalogis

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Abstract

This research was a mixed-method (quantitative and qualitative). The data were collected through questionnaires as the main instrument and documentation and interviews as supporting instruments. The research population was all technical service employees, technical supervisors, and customers who complain at PT. PLN Rayon Metro. The sample totaled 40 respondents using the cluster sampling method; the sample was based on a predetermined population (selected sample) which consisted of 20 employees and 20 customers. The results of the research show that; (1) There is an influence of work discipline on the effectiveness of technical services; (2) There is an influence of work facilities on the effectiveness of technical services; (3) There is an influence of work discipline and work facilities on the effectiveness of technical services. To increase the effectiveness of technical services, it is hoped that employees and PT. PLN can create a conducive work environment, by continuing to improve self-discipline, and also the company should provide good facilities and according to standards both in terms of quantity and safety. Further, it is also necessary to have good cooperation between units and regions in the work environment of PT. PLN.
Kinerja Karyawan Dalam Meningkatkan Pelayanan Penjualan Sepeda Motor Yamaha Ariani, Nora Ariani; Juemi, Juemi
Jurnal Metaverse ADPERTISI Vol. 4 No. 1 (2025): Januari 2025
Publisher : Aliansi Dosen Perguruan Tinggi Swasta Indonesia (Adpertisi)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62728/jma.v4i1.617

Abstract

The purpose of this study was to determine employee performance in improving Yamaha motorcycle sales services at Commanditaire. Vennotschap (CV). Akai Jaya Motor Palu and to determine the inhibiting and supporting factors and alternative solutions. The population in this study were all employees of Commanditaire Vennotschap (CV) Akai Jaya Motor Palu totaling 190 people, while the number of customers and clients was 70 people. The total number was 260 people. To achieve this goal, a sample of 37 people was taken, and for data collection techniques, observation, interviews, questionnaires and documentation were used. While the data analysis technique used was data collected qualitatively, namely describing the variables studied. The technique used in sampling employees of Commanditaire Vennotschap (CV). Akai Jaya Motor Palu is purposive sampling, which is deliberately selecting and determining people who know more about the problem being studied. For consumers or customers who use accidental sampling, anyone who happens to be found by the researcher and is suitable as a data source. The variables that influence (X) are Employee Performance, namely the Ability to carry out and complete daily tasks well and provide optimal service to the community in accordance with procedures. By using the following indicators: Productivity, Service Quality, Responsiveness, Responsibility. Dependent Variable or Variable influenced (Y) namely: Improving Yamaha Motorcycle Sales Services at the Commanditaire Vennotschap (CV) Akai Jaya Motor Palu Branch, in the process of improving services. The results of the study indicate that the quality of service is still not good because employees do not have a strong commitment to service quality. The speed of service is due to several things such as delays in handling customer requests, long response times, or long waiting times in after-sales services. Employee performance when viewed from the productivity indicator is good and responsiveness and responsibility are also good. Employee performance at CV.Akai Jaya Motor Palu when viewed from the Right, Cheap and Friendly Employees indicator is good and in accordance with expectations.
MEMBANGUN JIWA ENTREPRENEURSHIP BAGI WIRAUSAHA PEMULA DI DESA KADIDIA KECAMATAN NOKILALAKI KABUPATEN SIGI Daniel T Todapa; Juemi Juemi; Mini Nasir; Nora ariani
JURNAL AKADEMIK PENGABDIAN MASYARAKAT Vol. 3 No. 4 (2025): Juli
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/japm.v3i4.5943

Abstract

Kegiatan Pengabdian Kepada Masyarakat merupakan salah satu Tri Dharma Perguruan Tinggi yang harus dilaksanakan. kegiatan pengabdian kepada masyarakat ini diselenggarakan di Desa Kanidia, Kecamatan Nokilalaki Kabupaten Sigi. Metode yang digunakan adalah pendekatan pendampingan dan pelatihan atau Proses Belajar secara Partisipatif di desa Kadidia . Maka, tujuan dari Kegiatan Pengabdian Kepada Masyarakat ini adalah memberikan pemahaman materi tentang pentinya jiwa entrepreneursip melalui wirausaha. Hasil Pengabdian disimpulkan bahwa kegiatan pengabdian seperti ini sangat bermanfaat bagi masyarakat desa dalam menumbuhkan jiwa wirausaha. Peserta dalam kegiatan ini adalah tokoh pemuda dan masyarakat. Peserta sangat antusias mengikuti kegiatan penyampaian materi melalui ceramah, tanya jawab dan diskusi, saran yang dapat diberikan kepada Desa.
DISIPLIN APARATUR SIPIL NEGARA TERHADAP KINERJA PEGAWAI PADA BADAN PENGEMBANGAN SUMBER DAYA MANUSIA PROVINSI SULAWESI TENGAH Pratama, Zainal Bakti; Ariani, Nora
Jurnal Metaverse ADPERTISI Vol. 3 No. 1 (2024): Januari 2024
Publisher : Aliansi Dosen Perguruan Tinggi Swasta Indonesia (Adpertisi)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62728/jma.v3i1.539

Abstract

The purpose of the study is: to find out and analyze how the work discipline of employees in BPSDM Central Sulawesi Province, and to find out the factors that become obstacles and supporters and alternative solutions. In this study, researchers used basic survey research and qualitative descriptive research types. Researchers set the location of the research at the office of the Human Resources Development Agency (BPSDM) of Central Sulawesi Province. With the population in this study is the entire State Civil Apparatus and Honorary Personnel totaling 125 people. The sampling technique using purposive sampling is to assign 31 people. Data collection techniques use 4 (four) ways, namely, Observation, Interview, Questionnaire, and Documentation, while analysis techniques use frequency and percentage tables. The results showed that Civil Apparatus Discipline measured from high Responsibility was considered unfavorable. To use office equipment properly and observance of office rules is seen as good. For performance variables measured, quality and quantity indicators are considered less good while task implementation is considered good. The supporting factor in this study is that all employees in working use office equipment with a sense of responsibility and after each work all equipment used is stored in its original place properly and tidied up. All employees have followed the rules set by both clothing (uniform) and attributes and office rules asking permission if they do not enter the office or have business outside the office. The inhibiting factor in this study is that there are still many employees who are less responsible in completing the tasks given so that the quality of work is not good in carrying out tasks.  
COMMUNITY PARTICIPATION AND SOCIAL RECONSTRUCTION POST NATURAL DISASTERS BASED ON LOCAL WISDOM IN SIGI DISTRICT CENTRAL SULAWESI PROVINCE Muhamad, Hasan; Abdulah, Dewi Cahyawati; Ariani, Nora; Afdal, Afdal
Jurnal Ilmiah Ilmu Terapan Universitas Jambi Vol. 9 No. 2 (2025): Volume 9, Nomor 2, June 2025
Publisher : LPPM Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jiituj.v9i2.37009

Abstract

This study investigates two key objectives: (1) the role of community participation and social reconstruction following the earthquake and liquefaction disaster in Sigi Regency and (2) the strategic utilization of local wisdom as a foundational element for long-term recovery and resilience. Employing a qualitative research design, the study collected both primary and secondary data through observations, in-depth interviews, Focus Group Discussions (FGDs), and documentation, supported by the Participatory Rural Appraisal (PRA) approach to ensure community engagement and contextual depth. Findings reveal that post-disaster community participation was notably high, with active involvement in reconstruction efforts, leading to widespread support for rehabilitation programs initiated by both governmental and traditional institutions. Furthermore, the revival and application of the molibu tradition, a local wisdom-based reconciliation and decision-making practice, emerged as a powerful cultural mechanism that significantly enhanced social reconstruction. The study found that, before incorporating this tradition, there was limited participation from key community actors, particularly traditional leaders. This research presents a culturally grounded model of disaster recovery, emphasizing the integration of Indigenous knowledge systems, such as Molibu, into formal post-disaster management strategies. It contributes to both academic discourse and practical policy by producing a Sinta-indexed journal article, a localized disaster management textbook, and recommendations for regional policymaking. The study also advocates for the institutionalization of local wisdom at the village level, ensuring its transmission across generations and its sustainability as a tool for resilience in disaster-prone communities.
KINERJA BENDAHARA DALAM AKUNTABILITAS PELAPORAN KEUANGAN PADA BIDANG HUBUNGAN MASYARAKAT DI KANTOR KEPOLISIAN DAERAH SULAWESI TENGAH Muhamad Saifullah; Dewi Cahyawati Abdullah; Nora Ariani
Strategic: Journal of Management Sciences Vol. 5 No. 1 (2025): Strategic : Journal of Management Science
Publisher : Program Studi Magister Ilmu Manajemen Sekolah Tinggi Ilmu Ekonomi Sultan Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37403/strategic.v5i1.322

Abstract

This study aims to analyze the treasurer's performance in financial reporting accountability in the Public Relations Division of the Central Sulawesi Regional Police. Financial reporting accountability is crucial for transparency and budget management in law enforcement institutions. This research employs a descriptive qualitative method with a case study approach. Data were collected through observations, interviews with five informants, and documentation. Data analysis was conducted through recording, reduction, presentation, verification, and conclusion drawing. The findings indicate that financial accountability has been implemented through internal supervision mechanisms, supporting document completeness, and layered verification to ensure transparency. However, challenges remain, such as delays in record-keeping due to complex bureaucracy and the need for more efficient monitoring systems. In conclusion, financial accountability in the Public Relations Division of the Central Sulawesi Regional Police is functioning well but requires optimization in efficiency and data accessibility. Digitalizing the financial reporting system could be a solution to accelerate the recording and verification process, thereby enhancing transparency and effectiveness in budget management.
KINERJA PEGAWAI DALAM PEMBUATAN SURAT PERINTAH TUGAS PADA SATUAN RESERSE KRIMINAL UMUM KANTOR KEPOLISIAN RESOR MOROWALI Nora Ariani; Sarlian
Strategic: Journal of Management Sciences Vol. 5 No. 2 (2025): Strategic Journal of Management Science
Publisher : Program Studi Magister Ilmu Manajemen Sekolah Tinggi Ilmu Ekonomi Sultan Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37403/strategic.v5i2.340

Abstract

This study aims to analyze the performance of employees in the preparation of the Task Order Letter (SPT) at the General Criminal Investigation Unit (Satreskrim) of the Morowali Police Resort, focusing on three performance dimensions: responsiveness, responsibility, and accountability. The study employs a qualitative approach with data collection techniques including in-depth interviews, observation, and document studies involving employees of Satreskrim Polres Morowali. The findings indicate that employee performance in terms of responsiveness is generally good, although there are coordination issues between units that cause delays and document revisions. In terms of responsibility and accountability, administrative errors were found, highlighting the need for improved attention to detail, oversight, and the more optimal use of information technology. The study concludes that measures such as optimizing digital systems, enhancing employee training, and improving supervision mechanisms are essential to increase efficiency and accountability in the preparation of SPT at Satreskrim Polres Morowali.
EVALUASI SENTRA PELAYANAN KEPOLISIAN TERPADU PADA LAPORAN MASYARAKAT DI POLSEK RIO PAKAVA KABUPATEN DONGGALA SULAWESI TENGAH Reflizal Herianda; Timudin DG Mangera Bauwo; Nora Ariani
PATRIOT: Journal of Public Administration and Policy Vol. 1 No. 1 (2025): PATRIOT: Journal of Public Administration and Policy
Publisher : PATRIOT: Journal of Public Administration and Policy

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Abstract

Kepolisian Negara Republik Indonesia sebagai bagian dari fungsi pemerintahan negara memiliki tugas untuk menjaga ketertiban masyarakat, menegakkan hukum, serta memberikan perlindungan, pengayoman, dan pelayanan kepada masyarakat. Salah satu bentuk layanan Polri adalah pelayanan administratif melalui unit Sentra Pelayanan Kepolisian Terpadu (SPKT). Kecamatan Rio Pakava di Kabupaten Donggala merupakan salah satu wilayah yang menyelenggarakan layanan SPKT. Keberhasilan organisasi publik yang bergerak di bidang jasa sangat bergantung pada kualitas pelayanan yang diberikan kepada masyarakat. Penelitian ini bertujuan untuk mengevaluasi kinerja pelayanan SPKT Polsek Rio Pakava. Metode yang digunakan bersifat deskriptif kualitatif dengan fokus pada lima dimensi kualitas pelayanan, yaitu tangibles, reliability, responsiveness, assurance, dan empathy. Hasil penelitian menunjukkan bahwa kinerja SPKT Polsek Rio Pakava secara umum sudah baik dan sesuai dengan standar operasional prosedur (SOP). Namun demikian, terdapat hambatan berupa keterbatasan sarana dan prasarana yang perlu mendapatkan perhatian untuk mendukung peningkatan kualitas pelayanan.
KINERJA APARAT KEPOLISIAN DALAM PENEGAKKAN HUKUM PERTAMBANGAN TANPA IZIN PADA WILAYAH HUKUM KANTOR KEPOLISIAN RESOR MOROWALI Suprianto Suprianto; Juemi Juemi; Nora Ariani; Rizmala Nadiah Borahima
PATRIOT: Journal of Public Administration and Policy Vol. 1 No. 2 (2026): PATRIOT: Journal of Public Administration and Policy
Publisher : PATRIOT: Journal of Public Administration and Policy

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Abstract

Penelitian ini bertujuan untuk menganalisis kinerja aparat kepolisian dalam penegakan hukum terhadap pertambangan tanpa izin di wilayah hukum Polres Morowali. Penelitian ini menggunakan pendekatan kualitatif dengan metode wawancara sebagai teknik pengumpulan data utama. Informan dalam penelitian ini terdiri atas Kapolres Morowali, anggota kepolisian, serta masyarakat yang berada di sekitar wilayah pertambangan ilegal. Data yang diperoleh dianalisis secara deskriptif kualitatif dengan mengelompokkan temuan berdasarkan indikator kualitas kerja, kuantitas kerja, dan pelaksanaan tugas. Hasil penelitian menunjukkan bahwa dari aspek kualitas kerja, aparat kepolisian telah melaksanakan tugas sesuai dengan standar operasional prosedur, melakukan pengumpulan bukti secara sistematis, serta menjalin koordinasi dengan instansi terkait. Dari aspek kuantitas kerja, aparat kepolisian dinilai cukup aktif dalam melakukan operasi penindakan, patroli rutin, serta merespons laporan masyarakat terkait aktivitas pertambangan ilegal. Namun, dari aspek pelaksanaan tugas, masih ditemukan berbagai kendala, seperti kesulitan menindak pelaku utama, dugaan keterlibatan oknum, serta kebocoran informasi yang menyebabkan penindakan belum memberikan efek jera secara maksimal. Oleh karena itu, meskipun kinerja aparat kepolisian menunjukkan hasil yang cukup baik, peningkatan efektivitas penegakan hukum masih diperlukan agar pertambangan ilegal dapat ditangani secara lebih optimal dan berkelanjutan.
PENDAMPINGAN KELEMBAGAAN BADAN USAHA MILIK DESA DALAM MENINGKATKAN PROGRAM USAHA DESA LAMBARA KECAMATAN TANAMBULAVA KABUPATEN SIGI Juemi Juemi; Asnawar Asnawar; Nora Ariani; Nurnaila Nurnaila; Putri Amanda
LEMBAH: Jurnal Pengabdian Masyarakat Vol. 1 No. 1 (2025): LEMBAH: Jurnal Pengabdian Masyarakat
Publisher : Sekolah Tinggi Ilmu Administrasi Panca Marga Palu

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Abstract

Badan Usaha Milik Desa (BUMDes) memiliki peran strategis sebagai penggerak ekonomi dan peningkatan kesejahteraan masyarakat desa. Desa Lambara, Kecamatan Tanambulava, Kabupaten Sigi, memiliki potensi di sektor pertanian dan perkebunan, namun kapasitas pengelolaan BUMDes masih terbatas. Kegiatan pengabdian ini bertujuan memperkuat kelembagaan dan manajemen BUMDes melalui pendampingan partisipatif. Metode yang digunakan meliputi tiga tahapan, yaitu: (1) penguatan kelembagaan, (2) penyusunan dokumen tata kelola, struktur organisasi, tugas pokok dan fungsi, serta SOP, dan (3) praktik serta evaluasi untuk menilai hasil pendampingan. Peserta kegiatan adalah pengurus BUMDes dan aparat Desa Lambara, dengan pemateri dari kalangan akademisi. Hasil kegiatan menunjukkan peningkatan pengetahuan dan keterampilan peserta terkait tata kelola kelembagaan dan manajemen BUMDes. Antusiasme peserta menjadi indikator positif bahwa pendampingan ini dapat mendorong pengelolaan BUMDes yang lebih profesional, akuntabel, dan berkelanjutan, sehingga diharapkan mampu memperkuat perekonomian Desa Lambara.
Co-Authors Abdulah, Dewi Cahyawati Afdal Afdal Afdal Afdal Afdal, Afdal Asnawar Asnawar Chikal Annisa Daniel T Todapa Dewi Cahyawati Abdullah Fadila Putri Utami Hijra Yanti Juemi Juemi Juemi Juemi Khanza Ufaira Febrianti Mahfuzat Lamakampali Mini Nasir Moh. Raditya Akbar Muhamad Saifullah Muhamad, Hasan Nurnaila Nurnaila Nurziah Nurziah Pratama, Zainal Bakti Putri Amanda Reflizal Herianda Reza Luqman Hakim Rizmala Nadiah Borahima Sarlian Suprianto Suprianto Timudin DG Mangera Bauwo