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All Journal Katalogis Journal of Economics Research and Policy Studies Jurnal Ilmiah Ilmu Terapan Universitas Jambi Jurnal Akademik Pengabdian Masyarakat Journal Metaverse Adpertisi
Nora Ariani
STIA PANCAMARGA PALU
Humanities Computer Science & IT Economics, Econometrics & Finance Education Engineering Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Social Sciences

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PENGARUH DISIPLIN KERJA DAN FASILITAS KERJA TERHADAP EFEKTIFITAS PELAYANAN TEHNIK DI PT. PLN RAYON METRO - LAMPUNG Ariani, Nora
Katalogis Vol 6, No 8 (2018)
Publisher : Katalogis

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research was a mixed-method (quantitative and qualitative). The data were collected through questionnaires as the main instrument and documentation and interviews as supporting instruments. The research population was all technical service employees, technical supervisors, and customers who complain at PT. PLN Rayon Metro. The sample totaled 40 respondents using the cluster sampling method; the sample was based on a predetermined population (selected sample) which consisted of 20 employees and 20 customers. The results of the research show that; (1) There is an influence of work discipline on the effectiveness of technical services; (2) There is an influence of work facilities on the effectiveness of technical services; (3) There is an influence of work discipline and work facilities on the effectiveness of technical services. To increase the effectiveness of technical services, it is hoped that employees and PT. PLN can create a conducive work environment, by continuing to improve self-discipline, and also the company should provide good facilities and according to standards both in terms of quantity and safety. Further, it is also necessary to have good cooperation between units and regions in the work environment of PT. PLN.
Kinerja Karyawan Dalam Meningkatkan Pelayanan Penjualan Sepeda Motor Yamaha Ariani, Nora Ariani; Juemi, Juemi
Jurnal Metaverse ADPERTISI Vol. 4 No. 1 (2025): Januari 2025
Publisher : Aliansi Dosen Perguruan Tinggi Swasta Indonesia (Adpertisi)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62728/jma.v4i1.617

Abstract

The purpose of this study was to determine employee performance in improving Yamaha motorcycle sales services at Commanditaire. Vennotschap (CV). Akai Jaya Motor Palu and to determine the inhibiting and supporting factors and alternative solutions. The population in this study were all employees of Commanditaire Vennotschap (CV) Akai Jaya Motor Palu totaling 190 people, while the number of customers and clients was 70 people. The total number was 260 people. To achieve this goal, a sample of 37 people was taken, and for data collection techniques, observation, interviews, questionnaires and documentation were used. While the data analysis technique used was data collected qualitatively, namely describing the variables studied. The technique used in sampling employees of Commanditaire Vennotschap (CV). Akai Jaya Motor Palu is purposive sampling, which is deliberately selecting and determining people who know more about the problem being studied. For consumers or customers who use accidental sampling, anyone who happens to be found by the researcher and is suitable as a data source. The variables that influence (X) are Employee Performance, namely the Ability to carry out and complete daily tasks well and provide optimal service to the community in accordance with procedures. By using the following indicators: Productivity, Service Quality, Responsiveness, Responsibility. Dependent Variable or Variable influenced (Y) namely: Improving Yamaha Motorcycle Sales Services at the Commanditaire Vennotschap (CV) Akai Jaya Motor Palu Branch, in the process of improving services. The results of the study indicate that the quality of service is still not good because employees do not have a strong commitment to service quality. The speed of service is due to several things such as delays in handling customer requests, long response times, or long waiting times in after-sales services. Employee performance when viewed from the productivity indicator is good and responsiveness and responsibility are also good. Employee performance at CV.Akai Jaya Motor Palu when viewed from the Right, Cheap and Friendly Employees indicator is good and in accordance with expectations.
MEMBANGUN JIWA ENTREPRENEURSHIP BAGI WIRAUSAHA PEMULA DI DESA KADIDIA KECAMATAN NOKILALAKI KABUPATEN SIGI Daniel T Todapa; Juemi Juemi; Mini Nasir; Nora ariani
JURNAL AKADEMIK PENGABDIAN MASYARAKAT Vol. 3 No. 4 (2025): Juli
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/japm.v3i4.5943

Abstract

Kegiatan Pengabdian Kepada Masyarakat merupakan salah satu Tri Dharma Perguruan Tinggi yang harus dilaksanakan. kegiatan pengabdian kepada masyarakat ini diselenggarakan di Desa Kanidia, Kecamatan Nokilalaki Kabupaten Sigi. Metode yang digunakan adalah pendekatan pendampingan dan pelatihan atau Proses Belajar secara Partisipatif di desa Kadidia . Maka, tujuan dari Kegiatan Pengabdian Kepada Masyarakat ini adalah memberikan pemahaman materi tentang pentinya jiwa entrepreneursip melalui wirausaha. Hasil Pengabdian disimpulkan bahwa kegiatan pengabdian seperti ini sangat bermanfaat bagi masyarakat desa dalam menumbuhkan jiwa wirausaha. Peserta dalam kegiatan ini adalah tokoh pemuda dan masyarakat. Peserta sangat antusias mengikuti kegiatan penyampaian materi melalui ceramah, tanya jawab dan diskusi, saran yang dapat diberikan kepada Desa.
DISIPLIN APARATUR SIPIL NEGARA TERHADAP KINERJA PEGAWAI PADA BADAN PENGEMBANGAN SUMBER DAYA MANUSIA PROVINSI SULAWESI TENGAH Pratama, Zainal Bakti; Ariani, Nora
Jurnal Metaverse ADPERTISI Vol. 3 No. 1 (2024): Januari 2024
Publisher : Aliansi Dosen Perguruan Tinggi Swasta Indonesia (Adpertisi)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62728/jma.v3i1.539

Abstract

The purpose of the study is: to find out and analyze how the work discipline of employees in BPSDM Central Sulawesi Province, and to find out the factors that become obstacles and supporters and alternative solutions. In this study, researchers used basic survey research and qualitative descriptive research types. Researchers set the location of the research at the office of the Human Resources Development Agency (BPSDM) of Central Sulawesi Province. With the population in this study is the entire State Civil Apparatus and Honorary Personnel totaling 125 people. The sampling technique using purposive sampling is to assign 31 people. Data collection techniques use 4 (four) ways, namely, Observation, Interview, Questionnaire, and Documentation, while analysis techniques use frequency and percentage tables. The results showed that Civil Apparatus Discipline measured from high Responsibility was considered unfavorable. To use office equipment properly and observance of office rules is seen as good. For performance variables measured, quality and quantity indicators are considered less good while task implementation is considered good. The supporting factor in this study is that all employees in working use office equipment with a sense of responsibility and after each work all equipment used is stored in its original place properly and tidied up. All employees have followed the rules set by both clothing (uniform) and attributes and office rules asking permission if they do not enter the office or have business outside the office. The inhibiting factor in this study is that there are still many employees who are less responsible in completing the tasks given so that the quality of work is not good in carrying out tasks.  
Analisis pelayanan publik dalam implementasi Program Keluarga Harapan (PKH) di Kelurahan Tatura Selatan, Kota Palu Nurziah, Nurziah; Ariani, Nora; Annisa, Chikal
Journal of Economics Research and Policy Studies Vol. 5 No. 3 (2025): Journal of Economics Research and Policy Studies
Publisher : Nur Science Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53088/jerps.v5i3.2289

Abstract

This study aims to evaluate the quality of public services in Tatura Selatan Sub-district, Palu City, with a specific focus on the distribution mechanism of the Family Hope Program (PKH). A qualitative approach was employed to analyze four main dimensions: service effectiveness, community satisfaction, response speed, and bureaucratic communication. The findings indicate that public service delivery at the sub-district level is relatively effective and meets most of the beneficiaries' needs. However, response speed and communication still require improvement, particularly in information dissemination and administrative simplification. Academically, this study contributes to the existing literature on public service implementation at the local administrative level by emphasizing the integration of effectiveness, responsiveness, and communication within social assistance programs. The novelty of this research lies in its micro-level approach that links bureaucratic performance dynamics with beneficiaries' perceptions, offering a new perspective on how social service quality can be enhanced through the synergy of internal governance and public communication strategies. The findings provide a foundation for recommendations to improve effectiveness, satisfaction, responsiveness, and communication in social program implementation, ensuring greater transparency, adaptability, and accountability.
COMMUNITY PARTICIPATION AND SOCIAL RECONSTRUCTION POST NATURAL DISASTERS BASED ON LOCAL WISDOM IN SIGI DISTRICT CENTRAL SULAWESI PROVINCE Muhamad, Hasan; Abdulah, Dewi Cahyawati; Ariani, Nora; Afdal, Afdal
Jurnal Ilmiah Ilmu Terapan Universitas Jambi Vol. 9 No. 2 (2025): Volume 9, Nomor 2, June 2025
Publisher : LPPM Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jiituj.v9i2.37009

Abstract

This study investigates two key objectives: (1) the role of community participation and social reconstruction following the earthquake and liquefaction disaster in Sigi Regency and (2) the strategic utilization of local wisdom as a foundational element for long-term recovery and resilience. Employing a qualitative research design, the study collected both primary and secondary data through observations, in-depth interviews, Focus Group Discussions (FGDs), and documentation, supported by the Participatory Rural Appraisal (PRA) approach to ensure community engagement and contextual depth. Findings reveal that post-disaster community participation was notably high, with active involvement in reconstruction efforts, leading to widespread support for rehabilitation programs initiated by both governmental and traditional institutions. Furthermore, the revival and application of the molibu tradition, a local wisdom-based reconciliation and decision-making practice, emerged as a powerful cultural mechanism that significantly enhanced social reconstruction. The study found that, before incorporating this tradition, there was limited participation from key community actors, particularly traditional leaders. This research presents a culturally grounded model of disaster recovery, emphasizing the integration of Indigenous knowledge systems, such as Molibu, into formal post-disaster management strategies. It contributes to both academic discourse and practical policy by producing a Sinta-indexed journal article, a localized disaster management textbook, and recommendations for regional policymaking. The study also advocates for the institutionalization of local wisdom at the village level, ensuring its transmission across generations and its sustainability as a tool for resilience in disaster-prone communities.
Co-Authors Abdulah, Dewi Cahyawati Afdal Afdal, Afdal Annisa, Chikal Daniel T Todapa Juemi Juemi Mini Nasir Muhamad, Hasan Nurziah, Nurziah Pratama, Zainal Bakti