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All Journal SPEKTRUM INDUSTRI Journal Industrial Servicess INTEKNA OPERATION EXCELLENCE: Journal of Applied Industrial Engineering Jurnal Sistem dan Manajemen Industri Jurnal Abdimas Kartika Wijayakusuma Journal of Universal Community Empowerment Provision Jurnal Pengabdian Kolaborasi dan Inovasi IPTEKS Jurnal Pengabdian Teknologi, Ekonomi dan Humaniora Jurnal Sains & Teknologi Fakultas Teknik Universitas Darma Persada Spektrum Industri
Isniah, Sarah
Universitas Darma Persada
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Materials Science & Nanotechnology Mechanical Engineering Social Sciences Transportation Other

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Pelatihan Simulasi Rangkaian Listrik dan Telekomunikasi untuk Guru di Sekolah Lanjutan Tingkat Atas di Wilayah Jabodetabek Prawesti, Gita; Esye, Yendi; Hasanah, Nur; Isniah, Sarah; Supriatna, Ade
Jurnal Abdimas Kartika Wijayakusuma Vol 6 No 2 (2025): Jurnal Abdimas Kartika Wijayakusuma
Publisher : LPPM Universitas Jenderal Achmad Yani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26874/jakw.v6i2.880

Abstract

Pelatihan simulasi rangkaian listrik dan telekomunikasi bertujuan untuk meningkatkan kompetensi guru-guru Sekolah Lanjutan Tingkat Atas (SLTA) dalam mengajarkan materi terkait. Perkembangan teknologi digital yang pesat menjadikan pemahaman mengenai teknologi listrik dan telekomunikasi krusial untuk diketahui, khususnya bagi para pendidik yang mempersiapkan generasi penerus menghadapi masa depan. Pelaksanaan pengabdian masyarakat ini memanfaatkan platform Zoom sebagai media daring dan diikuti oleh 52 guru SLTA di wilayah Jabodetabek. Pelatihan mencakup teori dasar, praktik simulasi, dan metode pengajaran inovatif. Hasil kegiatan menunjukkan bahwa peserta dapat memahami materi pelatihan dengan baik dengan rata-rata persentase ketercapaian hasil kegiatan sebesar 90%. Selain itu, pemahaman peserta tentang materi LabView mencapai 93% dan materi PLC mencapai 92%. Kegiatan ini diharapkan dapat memberikan kontribusi nyata dalam meningkatkan kualitas pendidikan di Indonesia, khususnya dalam bidang teknologi listrik dan telekomunikasi, serta sejalan dengan program Merdeka Belajar Kampus Merdeka (MBKM) dan Indikator Kinerja Utama (IKU) melalui peningkatan kompetensi pendidik dan penggunaan teknologi dalam pembelajaran.
Assessing university service quality and student satisfaction using PLS-SEM Isniah, Sarah; Supriatna, Ade; Prawesti, Gita; Dhuha, Hidayat
Journal Industrial Servicess Vol 11, No 1 (2025): April 2025
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62870/jiss.v11i1.29023

Abstract

Student satisfaction is a critical indicator for maintaining the competitiveness and reputation of higher education institutions. To ensure continuous improvement and meet student expectations, this study aims to evaluate student satisfaction within the Faculty of Engineering at a higher education institution by analyzing service quality gaps using the Partial Least Squares - Structural Equation Modeling (PLS-SEM) method. Five service dimensions—Tangible (physical facilities), Reliability (dependability), Responsiveness (promptness), Assurance (staff competence), and Empathy (personalized care)—were assessed through quantitative questionnaires and qualitative data. The analysis results indicate that Tangible, Responsiveness, Assurance, and Empathy have a significant influence on student satisfaction, while Reliability does not show a meaningful effect. The model demonstrates a substantial ability to explain the variation in student satisfaction and shows good predictive relevance. Based on these findings, strategic recommendations are proposed to enhance physical facilities, improve service responsiveness, strengthen staff competence, and adopt more personalized service approaches to bridge the gap between student expectations and actual experiences. These insights provide a solid foundation for improving academic and administrative services, thereby contributing to better educational outcomes and enhancing the institution’s overall competitiveness.
Overview of LabVIEW as a Graphical Programming Tool for Developing Industrial Technology Proficiency Istoni, Reza; Chan, Yefri; Hasanah, Nur; Isniah, Sarah; Sumartono, Budi; Syofian, Suzuki; Setiyaningsih, Timor
JEPTIRA Vol 3 No 1 (2025): JOURNAL OF COMMUNITY ENGAGEMENT JEPTIRA
Publisher : Fakultas Teknik Universitas Darma Persada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70491/jeptira.v3i1.94

Abstract

The purpose of this session is to expose participants with technical and vocational educational backgrounds to LabVIEW graphics programming software. In technical and industrial domains like biotechnology, aircraft, and telecommunications, LabVIEW is a commonly used system development tool. Hands-on practice and a demonstrative approach are used in the in-person instruction. LabVIEW's foundations, industrial applications, and hardware and software integration are all covered in the curriculum. The training results show that participants have a better understanding of visual programming and its possible uses in the business. This program is a component of a larger strategy to promote Industry 4.0-aligned technological literacy.
ANALISIS EFISIENSI PLATE HEAT EXCHANGER (PHE) PADA SISTEM HOT SHOCK DI INDUSTRI MINYAK GORENG Hayyin, Fajar; Isniah, Sarah; Supriyadi; Surani, Dewi; Wijaya Kusuma, Tirta
INTEKNA Jurnal Informasi Teknik dan Niaga Vol 25 No 1 (2025): Jurnal INTEKNA, Volume 25, No. 1, Mei 2025
Publisher : P3M Politeknik Negeri Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Fraksinasi pada proses minyak goreng melibatkan pemisahan fraksi padat (stearin) dan fraksi cair (olein) dari minyak Refined Palm Oil (RPO) menggunakan Plate Heat Exchanger (PHE) untuk meningkatkan efisiensi energi dan kualitas produk. Penelitian ini bertujuan mengevaluasi efisiensi PHE berdasarkan parameter suhu, tekanan, dan laju aliran fluida, serta mengidentifikasi faktor utama yang mempengaruhinya. Metode yang digunakan mencakup observasi langsung, wawancara dengan teknisi, dan analisis data operasional dengan instrumen seperti sensor suhu dan tekanan, flowmeter, serta perangkat lunak analisis termal. Data dianalisis melalui perhitungan efisiensi termal, simulasi kinerja, dan perbandingan dengan standar industri. Hasil penelitian menunjukkan efisiensi rata-rata 93,53% untuk PHE 1222A, 91,05% untuk PHE 1222B, dan 87,12% untuk PHE 1223, dengan faktor utama penurunan efisiensi meliputi fouling pada pelat, viskositas fluida tinggi, dan ketidaksesuaian parameter operasional. Implikasi penelitian ini mencakup optimalisasi perawatan dan parameter operasional dalam industri untuk meningkatkan efisiensi produksi dan mengurangi konsumsi energi. Rekomendasi yang diberikan mencakup pembersihan rutin, optimalisasi parameter operasional, dan penerapan teknologi pemantauan berbasis IoT untuk analisis real-time. Dengan langkah ini, efisiensi PHE diharapkan meningkat, mendukung keberlanjutan dan efisiensi proses produksi minyak goreng, serta menjadi dasar bagi pengembangan desain dan inovasi teknologi PHE di masa depan.
Plan do check action (PDCA) method: literature review and research issues Isniah, Sarah; Hardi Purba, Humiras; Debora, Fransisca
Jurnal Sistem dan Manajemen Industri Vol. 4 No. 1 (2020)
Publisher : Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/jsmi.v4i1.2186

Abstract

The development of the industry that is increasingly making businesses try to be competitive by increasing technical knowledge and improving systems both internally and externally. PDCA is a quality management system that is used as a continuous improve­ment tool that is widely used in the service and manufacturing sectors. PDCA activities consist of four steps namely Plan, Do, Check, and Action with repeated stages forming like a circle. PDCA is a continuous improvement tool that is widely used in the services and manufacturing sector. The cycle of PDCA begins with small to check possible effects on systems, but then eventually progresses to larger and more specific improvements. The results of the implementation PDCA method can be used to solve the problems of qualitative and quantitative data problems that have been widely applied in the service and manufacturing sectors for continuous improvement and as a work pattern in improving a process or system in an organization and increasing productivity. The method used in this research is the literature review research paper has been published in 2015-2020 that have consistently applied the PDCA cycle. The result of this literature review is to describe the relationship between thinking or gaps in theoretical and practical thinking about the application of the PDCA method and the successful implementation in the service and manufacturing sectors as a contribution to further research.
Determination of Cultural Tourism Development Strategy in the Special Capital Region of Jakarta Using the Dynamic Model Method Prawesti, Gita; Supriatna, Ade; Isniah, Sarah; Khoirunisa, Alfiah
Spektrum Industri Vol. 23 No. 1 (2025): Spektrum Industri - April 2025
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/si.v23i1.284

Abstract

DKI Jakarta has great potential for tourism development, but it has some shortcomings, especially in cultural tourism, particularly museums. The potential for tourism development can be further enhanced with the increasing number of tourists. The increase in the number of tourists can have both positive and negative impacts. The positive impacts include increased regional income, GRDP, MSME income, and employment. The negative impacts include cultural filtration, environmental pollution, the risk of disease transmission, and so on. To bridge these issues, this research was conducted to obtain optimal strategies for the cultural tourism sector in DKI Jakarta to increase MSME income and Gross Regional Domestic Product (GRDP) of DKI Jakarta. This research develops a dynamic model to determine optimal strategy scenarios by considering MSME income and GRDP of DKI Jakarta using Powersim. Policy scenarios for the development strategy of cultural tourism in DKI Jakarta are formulated based on a combination of schemes determined from the variables created. These variables consist of GRDP, MSME income, and other supporting tourism sectors. The selection of the optimal strategy for the sustainable cultural tourism sector can be determined with scenarios of increasing and decreasing parameter values. The chosen scenario is a combination of parameter values based on the results obtained. The scenario of increasing parameter values can be chosen for MSME income and GRDP factors in DKI Jakarta, as it results in an increase of 5% and 0.008%, respectively.
Co-Authors Ade Supriatna ADE SUPRIATNA Ade Supriatna Aprillia Susmita Budi Sumartono Dhuha, Hidayat Eva Novianti Fransisca Debora Gita Prawesti Hayyin, Fajar Humiras Hardi Purba Khoirunisa, Alfiah Nur Hasanah Nur Syamsiyah Nur Syamsiyah Romli Septiadi Supriyadi Supriyadi Supriyatna, Ade Surani, Dewi Suzuki Syofian Syamsyiah, Nur Syarip, Iip Ahmad Timor Setiyaningsih Wijaya Kusuma, Tirta Yahya Yahya Yahya yefri chan Yendi Esye