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All Journal Jurnal Ilmu Kesehatan Masyarakat Jurnal Manajemen Kesehatan Yayasan RS.Dr. Soetomo Journal of Health Policy and Management Faletehan Health Journal Indonesian Journal of Global Health research Journal of Applied Nursing and Health Kolaborasi Jurnal Pengabdian Masyarakat Journal for Quality in Public Health Jurnal Pengabdian Kepada Masyarakat Itekes Bali Innovative Approaches in Health Science Journal Strada Jurnal Ilmiah Kesehatan (SJIK) Journal for Research in Public Health
Suprapto, Sentot Imam
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Biochemistry, Genetics & Molecular Biology Chemistry Dentistry Education Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Medicine & Pharmacology Neuroscience Nursing Public Health Veterinary Other

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Penyuluhan Sebagai Upaya Optimalisasi Dukungan Keluarga Dalam Peningkatan Kunjungan K6 Suprapto, Sentot Imam; Wardani, Ratna; Wulandari, Idah Ayu; Wisnawa, I Nyoman Dharma
Jurnal Abdimas ITEKES Vol 5 No 1 (2025)
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat Institute Teknologi dan Kesehatan (ITEKES) Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37294/jai.v5i1.787

Abstract

ABSTRAK Seorang perempuan dalam siklus kehidupannya untuk memperoleh keturunan, akan melalui proses kehamilan dan persalinan yang alami adalah hal yang fisiologis. Hal ini akan berjalan dengan lancar jika memperoleh banyak dukungan dari suami, keluarga, masyarakat dan tenaga kesehatan. Kegiatan pengabdian kepada masyarakat ini berbentuk penyuluhan dengan menggunakan media poster yang dilaksanakan pada bulan Agustus 2025 di Puskesmas III Denpasar Utara. Populasi yang digunakan adalah Ibu hamil Trimester III di Puskesmas III Denpasar Utara yaitu sebanyak 30 orang dengan teknik samping menggunakan total samping. Alat  pengumpul data menggunakan kuesioner.  Untuk menilai pengetahuan mitra, maka dilakukan pre dan post test. Untuk kegiatan penyuluhan, media yang digunakan adalah poster. Hasil menunjukkan bahwa pemberian penyuluhan sangat berpengaruh terhadap tingkat pengetahuan responden antara sebelum dan setelah pemberian penyuluhan. Diharapkan tenaga kesehatan aktif memberikan penyuluhan kepada keluarga ibu hamil tentang pentingnya dukungan keluarga dan keluarga diharapkan bisa memberikan dukungan kepada ibu hamil sehingga ibu dapat melakukan pemeriksaan sesuai dengan anjuran yaitu 6 kali.   Kata kunci : Poster, Dukungan Keluarga, ANC, K6
Upaya Peningkatan Pengetahuan Dan Kepatuhan Pengobatan Pasien Hipertensi Untuk Mengontrol Tekanan Darah Suprapto, Sentot Imam; ., Nurwijayanti; Nuryanto, I Kadek; Wisnawa, I Nyoman Dharma
Jurnal Abdimas ITEKES Vol 5 No 1 (2025)
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat Institute Teknologi dan Kesehatan (ITEKES) Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37294/jai.v5i1.790

Abstract

ABSTRAK Latar belakang. Hipertensi merupakan penyakit kronis yang sering disebut sebagai silent killer karena tidak menimbulkan gejala khas namun berisiko menimbulkan komplikasi serius. Salah satu tantangan utama dalam pengelolaannya adalah rendahnya tingkat kepatuhan pasien dalam menjalani terapi obat antihipertensi. Pendidikan kesehatan menjadi salah satu strategi penting untuk meningkatkan kepatuhan tersebut. Kegiatan pengabdian kepada masyarakat ini bertujuan meningkatkan pengetahuan pasien hipertensi mengenai pengendalian dan pengontrolan tekanan darah melalui pendidikan kesehatan. Kegiatan dilaksanakan pada 11–16 Agustus 2025 di Puskesmas III Denpasar Utara dengan jumlah peserta 15 orang pasien hipertensi. Metode dalam kegiatan ini menggunakan edukasi deskriptif dengan desain pre- dan post-test, yang dilaksanakan pada 11-16 Agustus 2025 di Puskesmas, melibatkan 15 pasien hipertensi. Peningkatan pengetahuan diukur dengan membandingkan hasil tes sebelum dan sesudah penyuluhan. Hasil analisis menunjukkan adanya peningkatan pengetahuan pasien setelah diberikan pendidikan kesehatan, di mana responden dengan pengetahuan baik meningkat dari 66,0% menjadi 86,7%. Selain itu, terdapat penurunan rata-rata tekanan darah, dari 162,79/91,33 mmHg menjadi 159,00/87,20 mmHg. Kesimpulan bahwa temuan ini memperkuat bukti bahwa pendidikan kesehatan tidak hanya meningkatkan pengetahuan, tetapi juga berdampak pada perilaku pengelolaan hipertensi. Berdasarkan hasil tersebut, disarankan untuk pemberian pendidikan kesehatan sebaiknya diintegrasikan ke dalam pelayanan kesehatan di puskesmas maupun rumah sakit, dengan pendekatan konseling, edukasi interaktif, serta pemanfaatan media digital untuk mendukung kepatuhan pasien hipertensi.   Kata kunci: Hipertensi, Pendidikan Kesehatan, Kepatuhan, Pengetahuan, Tekanan Darah
Analysis of Readiness for Primary Service Integration Using the Hot-Fit Method at the Public Health Center Suwono, Yohanes Adi Agus; Suprapto, Sentot Imam; Wardani, Ratna
Indonesian Journal of Global Health Research Vol 7 No 2 (2025): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v7i2.5689

Abstract

Strengthening primary health care services is essential to improve the achievement of minimum health service standards. Primary Care Integration aims to reorganize existing primary health care services, enabling them to serve the entire Indonesian population with comprehensive and quality services by coordinating primary health care services based on the life cycle and no longer on programs. This study aims to explore the readiness of human resources, organization and governance, and technology in health centers to implement PCI. This descriptive study was conducted using a qualitative approach with 15 respondents from various job backgrounds. The research was conducted at Ipuh Bangun Jaya Health Center from August to October 2024. In-depth interview results were processed and validated through field observations, resulting in 18 sub-themes. Sub-themes 1-3 are about understanding PCI; sub-themes 4-8 are about human resource readiness; sub-themes 9-14 are about organizational and governance readiness; and sub-themes 15-18 are about technology readiness. Data analysis involved data reduction, data presentation, and conclusion and verification. The research findings show that Human Resources at Ipuh Bangun Jaya Health Center have good efficacy and individual attributes to support the implementation of primary care integration at the Health Center. The organization and governance of Ipuh Bangun Jaya Health Center show the existence of management support as one form of good principal support to move towards the implementation of primary care integration at the Health Center. The information technology available at Ipuh Bangun Jaya Health Center is adequate for the implementation of primary care integration at the Health Center as one of the available principal supports. Although the valence of change is not yet very strong, the efficacy of change and the situation of change have been felt and expressed by employees in their daily activities. Things that need to be improved to encourage change include: widespread socialization to all employees according to clusters, structured socialization of policy products, and adequate internet access. The study concludes that Ipuh Bangun Jaya Health Center has strong human resources, governance, and IT support for primary care integration. However, improvements in socialization and internet access are needed for successful implementation.
Analysis of the Implementation of Electronic Medical Records in Community Health Centers Feryansyah, Ade; Suprapto, Sentot Imam; Wardani, Ratna
Indonesian Journal of Global Health Research Vol 7 No 2 (2025): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v7i2.5695

Abstract

The implementation of Electronic Medical Records (EMR) in Community health centers is a strategic step in improving the efficiency and quality of health services. This study aims to analyze the implementation of RME in the West Kotawaringin Regency Health Center with a qualitative descriptive method. This study aims to analyze the application of EMR in the West Kotawaringin Regency Health Center with a qualitative descriptive approach. The research was carried out on three health centers that have implemented EMR, namely the Arsel, Mendawai, and Kumpai Batu Atas Health Centers, in the April-June 2024 period. Data was collected through in-depth interviews and documentation, including aspects of patient registration, data distribution, filling in clinical information, data processing, financing claims, data storage, quality assurance, and EMR content transfer. The 15 respondents consisted of medical personnel and community health centers administration. Data analysis involves three key steps: data reduction, data presentation, and conclusion and verification. The results showed that although the majority of respondents understood the benefits of RME, they faced various obstacles, such as limited technology infrastructure, lack of training for healthcare workers, and system integration problems. The use of EMR has accelerated the service process, but there is still a reliance on manual methods in several stages. In addition, data reporting is often constrained by technical issues and coordination between units. The study findings indicate that while most respondents recognize the benefits of electronic medical records , several challenges hinder optimal implementation. Key obstacles include limited technological infrastructure, insufficient training for healthcare workers, and difficulties in system integration.
Analysis of the Readiness of Posyandu Cadres in Providing Basic Health Services Towards the Implementation of Primary Service Integration in Posyandu Misrani, Misrani; Suprapto, Sentot Imam; Indasah, Indasah
Indonesian Journal of Global Health Research Vol 7 No 2 (2025): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v7i2.5836

Abstract

The low achievement of health sector SPM in 2022 has driven the transformation of health services by optimizing the role of cadres in providing basic health services towards the integration of primary health care. Trials in various regions of Indonesia have shown positive results, but there is no clear picture of the readiness of cadres to implement integrated primary health care in Kotawaringin Barat. This study was conducted to explore the readiness of Posyandu cadres in providing basic health services in terms of appropriateness, change efficacy, management support, and personal benefit. This qualitative descriptive study was conducted in Posyandu located in the working area of Kumai Health Center, Kotawaringin Barat Regency, from September to November 2024. The research informants were 23 Posyandu cadres who met the criteria from the entire Kumai area. The main data was obtained from interviews, and additional data was obtained from cadre activity documents and observations of cadre performance in Posyandu implementation. Data analysis involves three main steps: data reduction, data presentation, and conclusion drawing. Data analysis successfully described findings from 5 themes and 20 sub-themes, including: cadre insight (sub-themes 1 and 2); appropriateness (sub-themes 3 to 5); change efficacy (sub-themes 6 to 12); management support (sub-themes 13 to 19); and personal benefit (sub-theme 20). Servant leadership needs to be developed to increase the internal motivation of cadres by optimizing the role of community leaders.
Analysis of Influence Service Quality, Facilities and Level of Satisfaction in Returning Treatment Amani, Tartilah Nur; Suprapto, Sentot Imam; Peristiowati, Yuly
Indonesian Journal of Global Health Research Vol 7 No 3 (2025): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v7i3.6024

Abstract

Increasing the quality of service and supporting facilities will provide patient satisfaction. If patients are satisfied with the health services received, if the patient needs health services they will tend to be interested in making repeat visits to seek treatment at the Watukenongo Health Center. This study aims to analyze the effect of service quality, facilities and satisfaction levels on repeat visit interest at the Watukenongo Community Health Center. The research method uses a cross-sectional study design. This study was conducted at the Watukenongo Health Center outpatient clinic starting from January-February 2025. The sample in the study was 165 patients, namely new patients, general patients and patients who were in the Watukenongo Health Center area and received services. The sampling technique was simple random sampling. The data analysis method used was univariate analysis, chi square and multiple logistic regression tests. The results of the chi square test were that service quality (p value 0.0371 <0.05) had a significant effect on interest in visiting the Watukenongo Health Center, facilities (p value 0.009 <0.05) had a significant effect on interest in repeat visits, satisfaction (p value 0.005 <0.05) had a significant effect on interest in visiting the Watukenongo Health Center. From the results of the logistic regression test, namely, satisfaction with a p-value of 0.0043 and OR/ (Exp(B))= 2.217, facilities with a p-value of 0.0015 and OR/ (Exp(B))= 3.942, quality of health services with a p-value of 0.0016 and OR/ (Exp(B))= 4.436. The conclusion is that the quality of service, facilities and level of satisfaction affect the interest in revisiting the Watukenongo Health Center. However, for patients who feel satisfied, it is 4.436 times more influential in attracting interest in revisiting the Watukenongo Health Center.
The Implementation of Electronic Medical Records on Performance through Nurses' Workload and Completeness of Nursing Care Documentation Rudiantoro, Danar; Suprapto, Sentot Imam; Agustin, Agustin
Indonesian Journal of Global Health Research Vol 7 No 3 (2025): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v7i3.6091

Abstract

Effective nursing care services are an indicator of healthcare service quality. The use of electronic medical records (EMRs) plays a crucial role in improving the quality of nursing care services. Complete and accurate nursing care documentation has significant implications for the quality of nursing care provided. Objective: This study aims to analyze the impact of implementing electronic medical records on nurses' performance through nurses' workload and the completeness of nursing care documentation. Method: This study employed a quantitative research design with a cross-sectional approach. A total sampling technique is applied involving 85 respondents as the sample. Data analysis was conducted using path analysis to determine the relationships between research variables. Results: Statistical regression tests (Model 1 and Model 2) showed that the implementation of electronic medical records significantly affects nurses' workload, the completeness of nursing care documentation, and nurses' performance. Path analysis results indicated that electronic medical records have a direct impact on nurses' performance (0.225). Additionally, the effect of electronic medical records on nurses' performance through workload was 0.178, while its effect on performance through the completeness of nursing care documentation was 0.108. Conclusions: The study concludes that there is no significant indirect effect of electronic medical record implementation on nurses' performance through workload and completeness of nursing care documentation.
Analisis Kelengkapan Pengisian Berkas Rekam Medis dan Ketepatan Pengembalian Berkas Rekam Medis Pasien Rawat Inap di Rumah Sakit Universitas Airlangga Prananingtias, Rosita; Peristiowati, Yuly; Suprapto, Sentot Imam
Faletehan Health Journal Vol 10 No 02 (2023): Faletehan Health Journal, July 2023
Publisher : Universitas Faletehan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33746/fhj.v10i02.602

Abstract

The implementation of medical records in hospitals can support the improvement of service quality through a fast and accurate documentation, so that the information produced is more effective and efficient. At Airlangga University Hospital, one of indicators of service that hadn’t been achieved was incompleteness of filling and returning medical record that exceeded 2x24 hours after service. The aim of the study was to analyze the implementation of filling and returning medical record for inpatients at Airlangga University Hospital. The research design was qualitative, using in-depth interview techniques with 30 main informants from doctors and nurses and 5 triangulation informants from assembling monitoring and medical record distribution officers. The results of the study illustrated that the implementation of filling and returning medical record was still lacking. In the input component, the doctor's activity and the number of items in the medical record caused incomplete filling. There was no reward and punishment policy from the hospital. In the process component, the incomplete medical records were found and the return of medical record wasn’t timely. In the output component, the most unfilled medical record forms were 58% informed consent and 33% doctor's signature. It was recommended that the hospital hold workshop about medical records and make policies related to reward and punishment.
Analysis Of Acceptance Model Technology Theory On Satisfaction And Loyalty In Online Registration Of Outpatient Patients Ningsih, Putu Oka Prasetia; Suprapto, Sentot Imam; Widyowati, Agustin
Journal of Applied Nursing and Health Vol. 6 No. 2 (2024): Journal of Applied Nursing and Health
Publisher : Chakra Brahmanda Lentera Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55018/janh.v6i2.251

Abstract

Background: The on-site registration system often causes various problems, such as long queues and long waiting times in the queue room, the possibility of data input errors due to being done manually, patient discomfort, and access difficulties for long-distance patients. If these aspects of TAM meet patient expectations, it will create patient satisfaction, ultimately resulting in loyal patients. This research aims to determine the influence of perceived ease of use and perceived usefulness on online registration and its impact on patient satisfaction and loyalty Methods: This study employed an explanatory research design with a quantitative approach. The population consisted of all outpatients at Mataram City Regional Hospital, and the sample included 188 respondents. Data were collected using a closed-ended questionnaire with a Likert scale. For data analysis, the study applied covariance-based Structural Equation Modeling (SEM), specifically Partial Least Squares (PLS), using SmartPLS version 3.0. Results: The research findings revealed that perceived ease of use significantly and positively influences the use of the online registration system (t-stat: 4.603 > 1.96); perceived usefulness significantly and positively affects the use of the online registration system (t-stat: 3.697 > 1.96); user attitude significantly and positively impacts the use of the online registration system (t-stat: 4.952 > 1.96); the use of the online registration system significantly and positively affects patient satisfaction (t-stat: 6.503 > 1.96); the use of the online registration system significantly and positively influences patient loyalty (t-stat: 3.730 > 1.96); and satisfaction significantly and positively impacts patient loyalty (t-stat: 4.840 > 1.96) Conclusion: The online registration system, influenced by perceived ease of use, usefulness, and user attitude, significantly enhances patient satisfaction and loyalty. Mataram City Regional Hospital should continue improving the online registration system and evaluating patient satisfaction to boost loyalty.
Building Patient Loyalty: The Role of Brand Image and Service Quality in Outpatient Healthcare Revisit Behavior-A Systematic Review Rosyida, Hindun Luthfia; Suprapto, Sentot Imam; Agusta Dian; Indasah
Journal of Applied Nursing and Health Vol. 7 No. 1 (2025): Journal of Applied Nursing and Health
Publisher : Chakra Brahmanda Lentera Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55018/janh.v7i1.272

Abstract

Background: In the competitive outpatient healthcare sector, clinics struggle to retain and attract returning patients. Brand image and service quality significantly influence patient satisfaction and revisit decisions. A strong reputation and high service standards are expected to enhance loyalty and revisit rates. However, their interaction in hospital settings remains underexplored. This systematic review examines how brand image and service quality affect patient return behavior, satisfaction, and loyalty in outpatient clinics. Methods: A systematic review following the PRISMA approach was conducted on studies published between 2020 and 2024. The review included research assessing the impact of brand image and service quality on patient satisfaction and revisiting intentions. Using a structured selection process, relevant studies were identified from academic databases. The analysis focused on cross-sectional, case study, and survey-based research to determine key factors influencing patient revisit behavior in outpatient healthcare settings. Results: The review found that brand image and service quality significantly impact patient revisit behavior. A strong brand image was consistently linked to higher patient loyalty and revisit intentions. High service quality, characterized by timely service, professionalism, and responsiveness, emerged as a crucial determinant of patient satisfaction and return behavior. Several studies emphasized service quality as an essential factor in shaping positive patient experiences. Additionally, the relationship between brand image and service quality was interdependent, with each factor reinforcing the other. Conclusion: This review highlights the critical roles of brand image and service quality in influencing patient revisit behavior in outpatient healthcare services. To enhance patient retention, healthcare facilities should strengthen their brand image through effective communication and improving service quality to meet patient expectations. Future research should investigate longitudinal effects and patient segmentation to understand further the dynamics of patient revisit behavior in healthcare settings.
Co-Authors Agusta Dian Agusta Dian Ellina Agustin Agustin Agustin Widyowati Amani, Tartilah Nur Amrullah, Seno Arif Byba Melda Suhita Dewi, Prima Feryansyah, Ade Hardyanto, Fendy I Kadek Nuryanto Idah Ayu Wulandari Indarsih Indasah Indasah khotib, akhmad Koesnadi Limara Sartika Marunduh, Dian Misrani, Misrani Mulyono, Artisari Tri Ni Wayan Manik Parwati Ningsih, Putu Oka Prasetia Novianto, Eko Deddy Nurwijayanti Prananingtias, Rosita Ratna Wardani Rofi'in, Mohamad Rosyida, Hindun Luthfia Rudiantoro, Danar Sandu Siyoto, Sandu Setyanto, Agung Sisworo, Dwi Siswoyo, Cipto Sujatmi, Melli Maria br Limbong Suwono, Yohanes Adi Agus wahono, kaiden budi Wisnawa, I Nyoman Dharma Yuly Peristiowati