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Strategies for Improving Effective Communication and Patient Safety with SBAR among Healthcare Teams in Hospitals: A Systematic Review Fajriyah, Novita; Wijaya, Hermanto; Mamesah, Marline Merke; Marga, Irawati
Journal of Health Management Research Vol 2 No 1 (2023): Journal of Health Management Research
Publisher : Bagian Penelitian & Pengabdian Masyarakat STIKES Adi Husada

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (371.726 KB) | DOI: 10.37036/jhmr.v2i1.366

Abstract

Background: Ineffective communication between a team of health workers will certainly have an impact on the success of treatment and cause side effects for patients. Adverse events are often analyzed to illustrate the impact of patient safety on quality of care. The side effects referred to are injuries caused by medical behavior that result in prolonged hospitalization and/or disability upon patient discharge. Objective: This systematic review aims to identify the effectiveness of strategies to improve effective communication and patient safety with SBAR among healthcare teams in hospitals. Methods: A systematic review of quantitative and qualitative studies with narrative synthesis. Literature search was sourced from three databases (Medline, CINAHL, and Science Direct) between September 2019 – March 2022. Participants A variety of health professionals including nurses and doctors. Results: The actions required when using the SBAR tool are as follows: situation, briefly state the problem, briefly present background information relevant to the situation, assess, provide analysis and consider various options, and recommend a specific course of action or treatment. Conclusion: This review found evidence that to improve effective communication and patient safety through the application of SBAR, especially when used to provide services to patients in hospitals, especially for emergency, urgent and time-sensitive actions. However this evidence is limited to certain circumstances such as telephone communication.
EDUKASI BERBASIS MASLOW DAN HEALTH BELIEF MODEL MENINGKATKAN PENGETAHUAN PEMANFAATAN PELAYANAN KESEHATAN PUSKESMAS Firmansyah, Yura Witsqa; Wijaya, Hermanto; Qomariah, Siti Nur
Community Development in Health Journal Volume 4, Nomor 1, April 2026
Publisher : PPM STIKES Adi Husada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37036/cdhj.v4i1.679

Abstract

Pendahuluan & Tujuan: Puskemas menyediakan berbagai layanan kesehatan mulai promotif, preventif, kuratif dan rehabilitatif, termasuk pemeriksaan kesehatan gratis. Di Surabaya, pemeriksaan kesehatan gratis masih menghadapi berbagai tantangan yaitu kurangnya pemahaman masyarakat mengenai alur pendaftaran dan pemeriksaan. Tujuan pengabdian masyarakat ini untuk meningkatkan pengetahuan dan kesadaran masyarakat mengenai pentingnya memanfaatkan pelayanan kesehatan di puskesmas. Metode Pelaksanaan: Kegiatan berupa edukasi kesehatan menggunakan teori Maslow dan Health Belief Model dengan tahapan persiapan, pelaksanaan pada Sabtu, 7 Februari 2026 di Balai RT 01 RW 07 Kelurahan Kapasan, Simokerto, Surabaya, dan tahapan evaluasi. Sasaran kegiatan adalah warga RT 01 dan RT 03, RW 07 Kelurahan Kapasan Surabaya sebanyak 16 orang. Hasil Kegiatan: Nilai rerata pengetahuan sebelum program sebesar 39,38 dan setelah program menjadi 61,25 dengan persentase kenaikan sebesar 55,5%. Diskusi: Program pengabdian masyarakat melalui SIGMA-PKG berhasil meningkatkan pengetahuan dan kesadaran masyarakat mengenai pentingnya pemeriksaan kesehatan dan deteksi dini penyakit. Hal ini terlihat dari peningkatan nilai pengetahuan peserta setelah kegiatan edukasi dilakukan. Pendekatan Health Belief Model membantu meningkatkan persepsi masyarakat terhadap risiko penyakit dan manfaat pemeriksaan kesehatan, sedangkan pendekatan hierarki kebutuhan Maslow menegaskan pentingnya akses layanan kesehatan yang terjangkau bagi masyarakat.