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All Journal Abdimas Indonesian Journal Journal of Economics and Social Sciences Journal of Educational Management Research Proceeding of International Conference of Islamic Education Journal of Innovative and Creativity Cigarskruie Ma'arif Journal of Education, Madrasah Innovation and Aswaja Studies Education and Sociedad Journal
Ulfiandi, Ihsan Zikri
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Religion Agriculture, Biological Sciences & Forestry Humanities Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Physics Social Sciences Other

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Journal : Journal of Innovative and Creativity

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Implementation of Management Information System At PT. Gojek Indonesia Rismawati, Rismawati; Wahyuni, Dewi Urip; Ulfiandi, Ihsan Zikri
Journal of Innovative and Creativity Vol. 5 No. 2 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i2.2361

Abstract

The purpose of writing this article is to implement information technology and all community activities in using technology to support operations and management at PT. Gojek Indonesia. Management information systems that are developing at this time provide convenience facilities for technological advances so that they are fast in capturing the information needed for decision making. Information systems in essence existed before the creation of technology that was created at this time, but with a computer-based information system it can provide steps and breakthroughs that are considered fast, precise and also accurate in processing fiber processing data. E-commerce in the current electronic trading system or also called e-commerce or is said to be the distribution, purchase, sale, marketing of goods and services through electronic systems such as the internet such as the internet or television, websites or other computer networks. E-commerce can make things easier by using electronic systems. The application of e-commerce at PT. Gojek Indonesia is well integrated. The results can be seen from the structure of the application offered has provided a conceptual framework form by connecting between processes and also the interface of an e-commerce application, with consumers ordering, the service process until the completion of the services that have been used.
Implementation of E-Government in Improving Public Service Efficiency: A Case Study on the Batu City Government Purnomo, Hari; Suljatmiko, Suljatmiko; Ulfiandi, Ihsan Zikri
Journal of Innovative and Creativity Vol. 5 No. 2 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i2.2700

Abstract

This study aims to analyze the implementation of e-Government in improving the efficiency of public services in the Batu City Government, especially through the Digital Public Service Mall (MPP) "Among Warga" service. Using a descriptive qualitative approach, data was obtained through interviews, observations, and documentation. The results show that service digitization is able to reduce the licensing process time from 3-5 days to 1-2 days, reduce administrative costs, and increase public satisfaction from 65% to 83%. However, obstacles were found in the form of limited digital human resources, lack of integration between OPDs, and low digital literacy of the community. This study aims to analyze the implementation of e-Government in improving the efficiency of public services in the Batu City Government, especially through the Digital Public Service Mall (MPP) "Among Warga" service. Using a descriptive qualitative approach, data was obtained through interviews, observations, and documentation. The results show that service digitization is able to reduce the licensing process time from 3-5 days to 1-2 days, reduce administrative costs, and increase public satisfaction from 65% to 83%. However, obstacles were found in the form of limited digital human resources, lack of integration between OPDs, and low digital literacy of the community.
Co-Authors Abdul Hadi Al Qolbi, Ahmad Syifa Amrullah, Addul Malik Karim Dewi Urip Wahyuni HARI PURNOMO Kabalmay, Taqiyuddin Khan, Lubna Farah Lateh, Musammil Mulyani , Rinda Eka Ningsih, Marsudi Lestari Noviyanti, Shobihatul Fitroh Rahmadewi, Sintya Rismawati Rismawati Subhan Subhan Suljatmiko, Suljatmiko Wahananto, Juri Wahyuni, Esa Nur