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All Journal Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan Jurnal PkM MIFTEK Jurnal Ilmu Multidisplin Indonesian Journal of Studies on Humanities, Social Sciences and Education Ekonosfera: Jurnal Ekonomi, Akuntansi, Manajemen, Bisnis dan Teknik Global Ash-Shidqu: Jurnal Ekonomi Syariah
Haryadi, Yudi
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Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Analisis Kepuasan Mustahik Terhadap Pelayanan Badan Zakat Nasional (BAZNAS) Kota Bandung Mustikasari, Molly; Hanim, Wasifah; Mardiana, Siti; Haryadi, Yudi; Nurrahman, Arif; Chandra Kirana, Linlin; Zidane Shafwan, Ali
Jurnal Ilmu Multidisiplin Vol. 2 No. 2 (2023): Jurnal Ilmu Multidisplin (Juli-September 2023)
Publisher : Green Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jim.v2i2.314

Abstract

Penelitian ini bertujuan untuk mengetahui gambaran kualitas pelayanan BAZNAS Kota Bandung persepsi Mustahik. Metode penelitian yang digunakan adalah deskriptif kuantitatif. Teknik sampling yang digunakan adalah purposive sampling, dengan sampel sebanyak 404 responden. Metode analisis yang digunakan, yaitu Metode Pengukuran Indeks Kepuasan Pelayanan Publik dan Service Quality (SERVQUAL). Hasil Perhitungan Indeks Kualitas Pelayanan BAZNAS Kota Bandung berdasarkan persepsi Mustahik sebesar 85,61 sesuai PERMENPAN No 14 2017 angka tersebut berada pada posisi “Sangat Baik”. Secara umum Mustahik menilai pelayanan BAZNAS Kota Bandung dalam mengelola dan mendistribusikan dianggap cukup memuaskan. Indeks kepuasan Mustahik terhadap BAZNAS Kota Bandung “Sangat Baik”. Hampir semua indikator pengukuran kepuasan mustahik mendapat skor di atas 4,00 atau baik sekali. Skor tertinggi untuk elemen kepuasan mustahik dicapai oleh indikator A3 dari jaminan (assurance) sebesar 4,43 atau sangat baik. Hanya satu indikator yang mendapat nilai di bawah 4,00 yaitu pada tampilan fisik (tangibility) yaitu sebesar 3,98 atau baik dari skala 5.
Pengaruh Aplikasi itQan Mobile Terhadap Kepuasan Anggota di KSPPS BMT itQan Haryadi, Yudi; Narimawati, Umi; Syafe’i, M. Yani
Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan Vol. 17, No 4 : Al Qalam (Juli 2023)
Publisher : Sekolah Tinggi Ilmu Al-Qur'an (STIQ) Amuntai Kalimantan Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35931/aq.v17i4.2302

Abstract

Koperasi memiliki minat yang cukup besar di kalangan masyarakat. Kehadiran teknologi dan digitalisasi kemudian menyebabkan perlu adanya perubahan dan adaptasi yang perlu dilakukan oleh pihak koperasi. Penelitian ini akan dilaksanakan dengan tujuan untuk melihat mengenai bagaimana pengaruh yang diberikan oleh aplikasi itQan Mobile bagi kepuasan anggota KSPPS BMT itQan. Penelitian ini akan dilaksanakan dengan menggunakan pendekatan kuantitatif dengan penelitian korelasional. Hubungan korelasi yang akan dilihat adalah 4 subvariabel, yakni Speed (X1), Security (X2), Accuracy (X3), dan Trust dengan variabel kepuasan anggota (Y). Hasil dari penelitian ini kemudian menemukan bahwa kecepatan dan keamanan yang dirasakan oleh nasabah memiliki pengaruh yang bersifat positif dan signifikan terhadap kepuasan pelanggan. Sementara itu ketepatan dan juga rasa percaya tidak memiliki pengaruh yang positif bagi rasa kepuasan pelanggan.
Tabarru’ Wakaf Alternatif Jaring Pengaman Sosial Bagi Rakyat Miskin Haryadi, Yudi; Molly Mustikasari
Jurnal Ilmu Multidisiplin Vol. 1 No. 1 (2022): Jurnal Ilmu Multidisplin (April-Juni 2022)
Publisher : Green Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (594.223 KB) | DOI: 10.38035/jim.v1i1.13

Abstract

Permasalahan kemiskinan tidak hanya menjadi beban bagi masyarakat. Tetapi, juga menjadi beban negara atau pemerintah, pemerintah telah membuat beberapa jaring sosial untuk peningkatan taraf hidup masyarakat miskin. Upaya lain dalam merancang perlindungan sosial yang lebih tepat sasaran adalah dalam bentuk asuransi syariah yang dintegrasikan dengan program wakaf. Tujuan penulisan ini melihat bagaimana sebuah program asuransi syariah yang berintegrasi dengan wakaf dapat menjadi alternatif solusi perlindungan sosial masyarakat miskin selain BPJS. Pendekatan kualitatif serta library research digunakan sebagai metode penelitian. Penelitian ini mengkaji tentang wakaf polis asuransi yang merupakan bagian dari sebuah inovasi dalam menggali potensi harta yang dapat diberdayakan untuk sebanyak-banyaknya orang, dengan nilai manfaat yang lebih besar. Selain bernilai ibadah namun, wakaf tersebut memiliki nilai ekonomi yang besar selama pengelolaannya dipegang oleh pihak yang amanah, efektif dan produktif. Program Tabbaru’ Wakaf memberi rasa aman, mengukur kemampuan berhutang karena manfaat pelunasan hutang yang diberikan dengan jumlah tertentu, serta memberikan santunan bagi ahli waris dan berwakaf bila peserta asuransi mengalami risiko. Konsep Tabarru’ Wakaf merupakan produk inovasi asuransi syariah dalam upaya menjadi solusi jaring pengaman sosial bagi masyarakat miskin yang tepat sasaran. Premi yang relatif terjangkau dengan jangka waktu singkat didisain khusus dengan menyesuaikan pendapatan masyarakat miskin.
LITERASI KEUANGAN SYARIAH PEKERJA MIGRAN INDONESIA: PELATIHAN PENDIRIAN BAITUL MAL WAT-TAMWIL DI BRUNEI DARUSSALAM Mustikasari, Molly; Mulyasari, Heni; Haryadi, Yudi; Fitriyani, Nida
Jurnal PkM MIFTEK Vol 6 No 1 (2025): Jurnal PkM MIFTEK
Publisher : Institut Teknologi Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33364/miftek/v.6-1.2190

Abstract

Indonesian Migrant Workers (PMI) in Brunei Darussalam face various economic challenges, including low sharia financial literacy, less than optimal financial management, and limited access to formal financial services. This study aims to improve PMI's sharia financial literacy through training in establishing Baitul Maal Wat-Tamwil (BMT) as a sustainable economic solution for 15 members of the Indonesian Community Association (PERMAI). The method used is interactive online and offline training that includes material delivery, simulations, and technical assistance in establishing and managing BMT. The results of the training showed that participants gained an understanding of the concept of sharia finance, financial planning, and management of community-based financial institutions. This program also opens up opportunities for PMI to build economic independence and strengthen social networks in their environment. With this approach, it is hoped that similar training models can be applied in other PMI communities abroad
EMPOWERING COFFEE FARMERS IN SUKASARI, MOUNT MANGLAYANG, THROUGH NATIONAL STANDARDS OF INDONESIA (SNI) FOR POST-HARVEST QUALITY IMPROVEMENT TO ACCESS INTERNATIONAL MARKETS Wahdiniwaty, Rahma; Syafei, M. Yani; Haryadi, Yudi; Nurdiansyah, Deni
Indonesian Journal of Studies on Humanities, Social Sciences and Education Vol. 2 No. 2 (2025): Indonesian Journal of Studies on Humanities, Social Sciences, and Education (IJ
Publisher : GoAcademica CRP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/6h43zx84

Abstract

Coffee is one of Indonesia’s most significant agricultural commodities, yet post-harvest handling among smallholder farmers remains suboptimal. This community service program aimed to empower coffee farmers in Sukasari, Mount Manglayang, West Java, by introducing post-harvest storage practices that comply with the Indonesian National Standards (SNI). The program was conducted in July 2025 through a combination of training, demonstration, and participatory approaches with farmer groups. Pre-surveys revealed that more than 70% of farmers stored coffee beans using traditional methods, resulting in quality degradation and low market value. The intervention included training sessions, technical demonstrations on the use of simple storage racks, and the introduction of tools such as moisture meters and thermohygrometers. Evaluation results indicated a significant improvement in farmers’ knowledge, with post-test scores showing more than 40% increase compared to pre-tests. Farmers were also actively involved in drafting a Standard Operating Procedure (SOP) for coffee storage, which is now used as a reference by their cooperatives. The findings highlight the importance of participatory capacity building in enhancing product quality, ensuring better market access, and aligning with Sustainable Development Goals (SDGs), particularly goals 1 (No Poverty), 8 (Decent Work and Economic Growth), and 12 (Responsible Consumption and Production).
Pengaruh Digital Marketing Terhadap Keputusan Pembelian Pada Dealer Syariah Mobilindo Bogor Fauzan, Rizky Muhammad; Mustikasari, Molly; Haryadi, Yudi
Ekonosfera: Jurnal Ekonomi, Akuntansi, Manajemen, Bisnis dan Teknik Global Vol. 1 No. 3 (2025): Juli
Publisher : Yayasan Cendekia Gagayunan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63142/ekonosfera.v1i3.312

Abstract

The rise of the digital era has made digital marketing strategies a vital component in influencing consumer behavior, including within the Sharia-compliant automotive sector. Dealer Syariah Mobilindo Bogor is one such business that has embraced digital approaches in its marketing activities. However, the effectiveness of these strategies on purchase decisions still requires academic investigation. This study aims to measure the impact of digital marketing on used car purchase decisions at Dealer Syariah Mobilindo Bogor. A quantitative approach was applied by distributing questionnaires to 156 respondents, and data were analyzed using SPSS version 27. The simple linear regression analysis resulted in the equation Y = 8.344 + 0.340X, with a regression coefficient of 0.340, indicating a positive effect. The t-value of 17.580 exceeds the t-table value of 1.975, and the significance level of 0.000 < 0.05 confirms statistical significance. The coefficient of determination (R² = 0.667) implies that 66.7% of the variation in purchase decisions is explained by digital marketing, while the correlation coefficient (Beta = 0.817) shows a strong positive relationship. The normality test also confirms that the data are normally distributed. The study concludes that a well-executed digital marketing strategy aligned with Sharia principles significantly influences consumer purchase decisions.
PENGARUH KUALITAS PELAYANAN LEMBAGA AMIL ZAKAT TERHADAP KEPUASAN MUSTAHIK DI LAZISMU (Studi Kasus Mustahik Kecamatan Karangpawitan Kabupaten Garut) Alviah, Sajaah; Mustikasari, Molly; Haryadi, Yudi
ASH-SHIDQU: JURNAL EKONOMI SYARIAH Vol 1 No 1 (2025): Ash-Shidqu: Jurnal Ekonomi Syariah
Publisher : Program Studi Ekonomi Syariah Universitas Muhammadiyah Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52496/ashshidqu.v1i1.736

Abstract

This research was conducted to determine the Effect of Service Quality of Amil Zakat Institutions on Mustahik Satisfaction at LAZISMU, with mustahik Karangpawitan District as the object of research. The sampling technique used in this study is Accidental Sampling. The population used was 100 people with a sample of 50 people with a descriptive quantitative approach. The data analysis technique used is simple linear regression test. The results of this study indicate that the quality of service of amil zakat institutions has a significant effect on mustahik satisfaction in Karangpawitan District. Based on the results of the t test which shows that the tcount is 5.343> t table 1.677 with a significance of 0.000 <0.05. And from the results of the coefficient of determination (R2) of 0.373. This shows that there is a correlation between the service quality variable (X) and mustahik satisfaction (Y) of 0.373.
Co-Authors Alviah, Sajaah Chandra Kirana, Linlin Fauzan, Rizky Muhammad Fitriyani, Nida Hanim, Wasifah Molly Mustikasari Mulyasari, Heni Mustikasari, Molly Nurdiansyah, Deni Nurrahman, Arif Rahma Wahdiniwaty Siti Mardiana Syafei, M. Yani Syafe’i, M. Yani Umi Narimawati Zidane Shafwan, Ali