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All Journal Journal of Humanities and Social Studies Jurnal Bisnis Terapan Santhet: (Jurnal Sejarah, Pendidikan Dan Humaniora) JURNAL ILMIAH FEASIBLE (JIF) Jurnal Ekonomi Journal Of Human And Education (JAHE) Relasi : Jurnal Ekonomi JURNAL MULTIDISIPLIN ILMU AKADEMIK Proceeding of International Conference on Humanity Education and Society Jurnal Medika: Medika Educational Research Indonesia
Fandi Ahmad
Akademi Kelautan Banyuwangi
Religion Arts Humanities Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Social Sciences Other

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CRITICAL FACTORS AFFECTING LOADING AND UNLOADING PERFORMANCE AT PORT TERMINALS: Faktor-Faktor Kritis Yang Mempengaruhi Kinerja Bongkar Muat Di Terminal Pelabuhan fandi ahmad; Galih Satriyo; Suwarso
Santhet: (Jurnal Sejarah, Pendidikan Dan Humaniora) Vol 10 No 1 (2026): SANTHET: (JURNAL SEJARAH, PENDIDIKAN DAN HUMANIORA)
Publisher : Proram studi pendidikan Sejarah Fakultas Keguruan Dan Ilmu Pendidikan Universaitas PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36526/santhet.v10i1.6759

Abstract

Ports play a strategic role in global trade as key gateways in international supply chain flows, yet they often become bottlenecks when operational capacity fails to meet increasing cargo volumes. This study investigates the critical factors influencing cargo handling performance at port terminals using a Systematic Literature Review (SLR) approach to synthesize findings from reputable scholarly databases published between 2015 and 2024. The review identifies four dominant determinants: infrastructure and equipment, human resources (HR) capability, information technology adoption, and operational management systems. Results show that ports with adequate quay cranes, sufficient berth capacity, and compatible water depth achieve higher Box per Hour (BPH) and Ton per Hour (TPH) productivity. HR competency, particularly among stevedores, also strongly influences operational speed and safety, highlighting the importance of upskilling and technology-oriented training. Furthermore, integrated Terminal Operating Systems (TOS), digital documentation, and real-time tracking significantly reduce waiting times and administrative errors, although digitalization gaps remain evident in developing countries. Effective operational management—such as vessel scheduling, queue control, and safety governance—further enhances overall productivity and reduces turnaround time. The findings reveal strong interdependence among all four factors, confirming that cargo handling performance is system-dependent rather than isolated. Research gaps emerge in the areas of behavioral HR studies, multi-agency collaborative governance, and the integration of data analytics into port operations. This study provides a comprehensive framework to guide policymakers and port operators in formulating holistic strategies to improve terminal efficiency and strengthen national logistics competitiveness.
Dinamika Pemasaran Batik yang Berfokus pada Pengalaman Pelanggan (Gen-Z) dalam Pengembangan Kinerja Citra Merek Galih Satriyo; Suwarso Suwarso; Fandi Ahmad
Relasi : Jurnal Ekonomi Vol 22 No 1 (2026): Januari - Juni
Publisher : Institut Teknologi dan Sains Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v22i1.1888

Abstract

Perajin batik perlu membangun citra merek dan berkompetisi untuk memperoleh konsumen yang tetap setia menggunakan batik. Batik gajah oling Banyuwangi merupakan salah satu produk yang mulai dibangun citra mereknya kepada kaum milineal yang dikenal Gen-Z. Faktor lain selain dari brand image dalam membentuk kepuasan konsumen yaitu customer experience. Tujuan penelitian ini adalah untuk mengamati penilaian pengalaman pelanggan batik gen-z dan dampaknya dalam membentuk citra merek yang dibangun oleh perajin batik. Pendekatan penelitian ini adalah kualitatif dengan jenis studi kasus. Hasil penelitian ini menyatakan bahwa para perajin batik sudah membuat desain batik yang sudah mencerminkan usia dan karakteristik masing-masing segmen. Merek batik gajah oling dan beraneka ragam motif batik juga sudah mendapat pengakuan dari warga luar Banyuwangi. Selain itu teknik produksi juga sudah sesuai dengan perkembangan zaman yaitu teknik stamp (cap) dan bantuan teknologi komputer corel draw yang di buat menyerupai sablon untuk membuat motif yang di inovasi mewakili ekspresi diri konsumen segala segmen usia sebagai ekspresi diri pelanggan. Dari pengalaman pelanggan batik sudah sebagai bentuk kebanggaan nilai budaya, motif gajah oling yang identik dengan Batik Banyuwangi sehingga menjadikan nilai rasa kebanggan motif batik gajah oling dikenal oleh warga selain warga Banyuwangi.
LOGISTICS ACTIVITIES AND THEIR IMPACT ON USER SATISFACTION AT PORT OF TANJUNG WANGI: Aktivitas Logistik dan Pengaruhnya Terhadap Kepuasan Pengguna Di Pelabuhan Tanjung Wangi Saiful Rohman; Fandi Ahmad
Santhet: (Jurnal Sejarah, Pendidikan Dan Humaniora) Vol 10 No 4 (2026): Santhet (Jurnal Sejarah Pendidikan Dan Humaniora)
Publisher : Proram studi pendidikan Sejarah Fakultas Keguruan Dan Ilmu Pendidikan Universaitas PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36526/santhet.v10i4.8966

Abstract

Ports serve as a crucial supply chain node coordinating integrated stevedoring activities and cargo distribution. The performance of both activities directly impacts service user satisfaction, yet empirical evidence at feeder ports like Tanjung Wangi Port remains limited. This explanatory quantitative study aims to analyze the influence of stevedoring (X1) and distribution (X2) on service user satisfaction (Y) at Tanjung Wangi Port. Data were gathered via 1–5 Likert scale questionnaires from 83 respondents selected through purposive sampling, comprising sea freight forwarders (EMKL), shipping agents, and cargo owners. Data analysis used multiple linear regression with SPSS software. The results indicate that stevedoring (X1) and distribution (X2) simultaneously exert a significant and substantial effect 67,4% on service user satisfaction (Y) (R2 = 0,674). Partially, the distribution (X2) (b = 0.512; t = 5.565) shows a more dominant influence than stevedoring activities (X1) (b = 0.456; t = 5.365). These findings imply that service user satisfaction (Y) at Tanjung Wangi Port is primarily determined by downstream distribution smoothness, including cargo release speed and streamlined administrative procedures. Practically, port management must prioritize simplifying distribution workflows to sustainably enhance user satisfaction.
Co-Authors Agustin HP, Agustin Doni Hadi Irawan GALIH SATRIYO Janoko Janoko Jovie Candra Purnama Kencana Azmi Bachtiar Khoiruman, Muhamad Khoiruman, Muhamad Alfi Moehammad Robith Nahdi Muhammad Firdaus Nadiya Lifa Ningrum Nina Ruly Istiari Nurdian, Yudhi Harris Saiful Rohman Suwarso Suwarso Suwarso Suwarso Suwarso Suwarso Suwarso Yosi Mulyana Pratiwi Yudhi Harris Nurdian