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Journal : Jurnal Daulat Hukum

Online Arbitration in E-Commerce Dispute Resolution During the Pandemic Covid-19 Mohammad Ghozali; Budi Ispriyarso
Jurnal Daulat Hukum Vol 4, No 3 (2021): September
Publisher : Magister of Law, Faculty of Law, Universitas Islam Sultan Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30659/jdh.v4i3.16266

Abstract

The Covid-19 pandemic has made online buying and selling activities increasing. E-commerce is full of risks, especially because the consumers have the obligation to make any advance payment while they cannot see the condition or quality of the goods they ordered. With the emergence of business disputes that occur both online and offline, and with the development of increasingly sophisticated technology, it is expected that the settlement of business disputes can be resolved online. The purpose of this study was to analyze the settlement of legal disputes against online buying and selling transactions during the Covid-19 pandemic which was carried out through online arbitration. The research method used was the normative juridical method, which was a method that seeks to analyze dispute resolution carried out through online arbitration which was then linked to the provisions of laws and regulations. The process of conducting online arbitration is by using the internet as media. The room for communication is more like a chat room based on real-time audio-visual streaming. With the application to communicate, the parties can convey their data, facts, information, or responses through this platform. Legal sanctions against online buying and selling transactions that do not match the order are regulated in two general rules (Lex Generalis) and special rules (Lex Specialist).Keywords: E-Commerce; Covid-19, Online Arbitration; Legal Sanctions.
Co-Authors A'yun Nadhira Abdul Hafidz Bin Zaid Achadiyani Adinda Muftiviany Nur Jamilah Affrizal Berryl Dewantara Afifah, Isyna Ahmad Zakky Nasyiruddin Ahmat Muzaeni Arif Effendi Akhmad Novandi Nurtajuddin Akmal Hibatullah Ramadhan Amatullah Nur Afifah Ana Sopanah, Ana Andi Triyawan Andy Kurniawan Annas, Muhamad Annisa Silvi Kusumastuti Annisa Silvi Kusumastuti Anwar Fatoni As Saif Miftahul Husain Badria Nur Lailina Ulfa Bashari, Muhammad Hasan Budi Ispriyarso Devid Frastiawan Amir Sup Eko Fuji Ariyanto Hamid Fahmy Zarkasyi Hendri Setyo Wibowo Ika Prastyaningsih Imam Kamaluddin Iman Nur Hidayat Intan Muthoharoh Isyna Afifah Iza Hanifuddin Khusniati Rofiah Kurnia Firmanda Jayanti Lukman Hakim Luluk Wahyu Roficoh Luluk Wahyu Roficoh M. Ali Zi Khafid M. Ali Zi Khafid Maharani Pradnya Paramita Mohamad Andi Syamsul Maula Muhamad Fajar Pramono Muhamad Muhamad Muhamad Said Muhammad Irkham Firdaus Muhammad Tamliqon Muhammad Ulul Azmi Mulyono Jamal Mushlih Candrakusuma Nabila Zatadini Nadjwa Zamalek Dalimoenthe Norazzah Binti Kamri Nur Azizah Latifah Nur Ramadani Meliani Syukri Nurmayunita Nurmayunita putri alyumnah Putri Halleyana Rahman Resi Handayani ria khoirunnisa ria khoirunnisa Ria Khoirunnisa Rofifa Dhia 'Athifa Rofifa Dhia ‘Athifa Rohul Akbar Soritua Ahmad Ramdani Harahap Syamsul Bahri Syamsul Bahri Syamsuri Syamsuri Syofi Aruni Mafaza Tajul Arifin Tesa Mellina Tesa Mellina Tryas Titi Sari Umar Ma’ruf Wahyu Nugroho Wahyu Nugroho Wahyudi Bakri Yoanda Syah Putra Yuni Susanti Pratiwi Yunita Wulandari Yunita Wulandari Yusi Septa Prasetia Zulfi Dian As Salam