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All Journal IAES International Journal of Artificial Intelligence (IJ-AI) International Journal of Informatics and Communication Technology (IJ-ICT) TELKOMNIKA (Telecommunication Computing Electronics and Control) JOIN (Jurnal Online Informatika) Applied Information System and Management IJID (International Journal on Informatics for Development) Infoman's: Jurnal Ilmu-Ilmu Manajeman dan Informatika International Journal of Advances in Data and Information Systems JOINT (Journal of Information Technology Journal of Applied Data Sciences Jurnal Ekonomi Jurnal Info Sains : Informatika dan Sains Populer: Jurnal Penelitian Mahasiswa Jurnal Teknik Mesin, Industri, Elektro dan Informatika Journal of Artificial Intelligence and Digital Business Indonesian Journal of Education And Computer Science Saber: Jurnal Teknik Informatika, Sains dan Ilmu Komunikasi Infomans: Jurnal Ilmu-ilmu Informatika dan Manajemen Router : Jurnal Teknik Informatika dan Terapan Modem : Jurnal Informatika dan Sains Teknologi Jurnal SINTA: Sistem Informasi dan Teknologi Komputasi JIMT: Jurnal Informatika, Multimedia dan Teknik Router : Jurnal Teknik Informatika dan Terapan
Dwi Yuniarto
Informatika, Fakultas Teknologi Informasi, Universitas Sebelas April, Sumedang, Indonesia
Humanities Automotive Engineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Social Sciences Other

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Evaluating user experience of a mobile website and redesigning its user interface using goal-directed design method Aang Subiyakto; Muhammad R. Alghifari; Nuryasin N.; Muhammad Q. Huda; Nashrul Hakiem; Viva Arifin; Dwi Yuniarto; Hadi Rahman; Thosporn Sangsawang; Naeem Atanda Balogun
International Journal of Informatics and Communication Technology (IJ-ICT) Vol 15, No 2: June 2026
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijict.v15i2.pp634-643

Abstract

This study evaluated the usability of the user interface (UI) of a mobile website using its user experience (UX) perspectives. The website serves as an information portal intended for access via smartphones and other handheld devices. The objective of the study was to assess the usability of its current interface, redesign it using the goal-directed design (GDD) method, and compare the usability performance before and after the redesign. The study was conducted in five main steps using the cognitive walkthrough, think-aloud, post-study system usability questionnaire (PSSUQ), and interview techniques with five representative participants and 50 respondents. The most important findings of the study were that the redesigned mobile website showed improved usability of the website, as indicated by increased effectiveness and efficiency values, enhanced PSSUQ satisfaction scores, and more positive user feedback.
Co-Authors Aang Subiyakto Aang Subiyakto A’ang Subiyakto Abd. Rahman Ahlan Abd. Rahman, Aedah Abd. Rohman, Aedah Binti Aedah Abd. Rahman Aedah Binti Abd. Rahman Aedah Binti Abd. Rohman Asrul Sani Asrul Sani Azmi, Agus N A’ang Subiyakto Balogun, Naeem A Bernadus Gunawan Sudarsono David Setiadi Dede Wulan Rahayu Dody Herdiana Esa Firmansyah Fachrul Kurniawan Finka Mambo Firmansyah, Esa Gefy Fitry Wijaya Gita Fitria Hadi Rahman Hartawan, Muhammad S Hasna Nazzala Khozinaturrohmah Huda, Muhammad Q Inne Natya Irma Rahayu Johan Ferdiyansyah Mandala, Wira Satria Muhammad Agreindra Helmiawan Muhammad Hilman Firmansyah Muhammad Q. Huda Muhammad R. Alghifari Muji, Muji Naeem Atanda Balogun Nashrul Hakiem Nashrul Hakiem Ni'amillah, Isnaeni Nuryasin N. Prastiawan, Kemal Hapidz Rafli Ahmad Zulfikri Rahman, Aedah Binti Abd. Reny Rian Marliana Ririen Kusumawati Riska Rismaya Soffiah Ai Nurjanah Subiyakto, A'ang Suryatno, Agung Suseno, Hendra B Thosporn Sangsawang Viva Arifin Viva Arifin Yan Yan Sofiyan Yopi Hidayatul Akbar