Garuda - Garba Rujukan Digital

p-Index From 2020 - 2025

2.63

P-Index

This Author published in this journals

All Journal E-Journal Of Cultural Studies JURNAL KEPARIWISATAAN Journal Of Management Science (JMAS) Jurnal Kepariwisataan Jurnal Bisnis Hospitaliti Jurnal Gastronomi Indonesia Jurnal Pengabdian Kepada Masyarakat MAKARDHI Global Research on Tourism Development and Advancement (GARUDA) Journal of Hospitality Accommodation Management Pusaka : Journal of Tourism, Hospitality, Travel and Business Event Jurnal Ilmiah Hospitality Management Pariwisata Budaya: Jurnal Ilmiah Pariwisata Agama dan Budaya Journal of Tourism and Hospitality Analysis

Artajaya, Made

Poltekpar Bali

Author-ID : 857761

Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Social Sciences Other

Published : 25 Documents Claim Missing Document

Claim Missing Document

Articles

1 2 3

STRATEGI PENGEMBANGAN DESA UNDISAN KECAMATAN TEMBUKU BANGLI SEBAGAI DESA WISATA Hartanti Woro Susianti; Lukia Zuraida; Made Artajaya
JURNAL KEPARIWISATAAN Vol 17 No 1 (2018): Jurnal Kepariwisataan
Publisher : Pusat penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jpar.v17i1.35

Penelitian ini bertujuan untuk mengetahui strategi pengembangan yang sesuai bagi desa wisata Undisan. Wawancara dan penyebaran kuesioner dilakukan kepada 12 orang stakeholder dan 18 wisatawan, guna mendapatkan data yang mendalam sehingga layak dianalisis. Data dipaparkan secara deskriptif kualitatif dan dianalisis dengan SWOT, untuk mengukur faktor internal (kekuatan dan kelemahan) dan faktor eksternal (peluang dan ancaman) dari desa wisata Undisan. Hasil penelitian menunjukkan adanya alternatif strategi jangka pendek (1-5 tahun) yang meliputi revitalisasi lembaga formal, pemberdayaan masyarakatlokal, kampanye peduli lingkungan, redesain produk dan kerjasama dengan pihak lain untuk membangun kekuatan. Alternatif strategi jangka panjang (6-10 tahun) yang meliputi penetrasi pasar, pengembangan pasar dan produk, penyuluhan akan kelemahan dan ancaman secara berkala dan berkelanjutan, peningkatan mutu lingkungan fisik, dan penetapan batas wilayah desa yang definitif.

PERSEPSI WISATAWAN JERMAN TERHADAP KUALITAS PELAYANAN PRAMUWISATA BERBAHASA JERMAN DI DENPASAR Made Artajaya; Kadek Novie Krisna Yanti
JURNAL KEPARIWISATAAN Vol 19 No 2 (2020): Jurnal Kepariwisataan
Publisher : Pusat penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jpar.v19i2.429

The number of foreign tourists visiting Indonesia has increased every year. One of the services to meet the needs of tourists while traveling is a travel agency that serves travel servicesthe frequent occurrence of complaints to the service guide, it is necessary conducted research on the perception of German tourists towards the service quality of German speaking guide. This research will analyze the perception of German tourists as a service user of German speaking guide.The assessment will refer to the five dimensions of quality services, namely tangibles, reliability, responsiveness, assurance and empathy. Through this research will be known the aspects of good, which is necessary maintained, and bad aspects, which need to be fixed. For obtain data, applied techniques of documentation study, interview, observation, and distributing questionnaires to 100 German tourists as research samples. Data analysis method used is quantitative descriptive based on scale Likert. Based on the results of this study revealed that the respondents on average has an assessment and good perception with an average rating of 3,71.

Pengelolaan Operasional Homestay Di Desa Wisata Taro, Kecamatan Tegallalang, Kabupaten Gianyar-Bali Ida Ayu Kalpikawati; Made Artajaya; Chintia Pinaria
Jurnal Pengabdian Kepada Masyarakat Makardhi Vol. 1 No. 2 (2021): Jurnal Pengabdian Kepada Masyarakat MAKARDHI
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Taro Tourism Village is one of the rapidly growing tourist villages in Bali. The Hospitality Business Study Program as one of the study programs at the Bali Tourism Polytechnic carries out community service activities in the Taro Tourism Village on March 20 to April 18 2021. The form of Community Service activities for the Hospitality Business Study Program in the Taro Tourism Village is assistance with the theme “Homestay Operational Management in Taro Tegallalang Village, Gianyar”. This activity was attended by 11 participants who are homestay owners and managers in Taro Village, Pokdarwis members and the Taro Village community who want to develop their homes into homestays. Community Service Activities The Hospitality Business Study Program was carried out for 64 hours divided into 9 training sessions. Participants' assessment of the Community Service activities of the Hospitality Business Study Program was that most of the participants considered the material to be very relevant to their needs. All participants stated that after participating in all the activities, they felt that they had gained additional knowledge, insight, and skills in homestay operations.

Analisis Penyebab Tingginya Food Costs dan Strategi Pengendalian Biaya Makanan pada Food and Beverage Product Department di Four Points Hotel by Sheraton Bali Made Artajaya; I Gusti Agung Febrianto; Made Wahyu Chikara Wijaya
Pusaka: Journal of Tourism, Hospitality, Travel and Business Event Vol 4 No 2: Agustus – Januari 2023
Publisher : Politeknik Pariwisata Makassar

Abstract The hotel's second largest revenue is food and beverage revenue. Four Points by Sheraton Bali Ungasan benefit from the sale of food and beverages, the income can be achieved maximally if the control of food cost effectively and efficiently. The objective of this study was to determine the cause of the high food cost at Four Points by Sheraton Bali Ungasan in 2020 and to determine the food cost control strategy by the food and beverage product department. Based on the percentage comparison between standard food costs and actual food costs period January - December 2020, there is a difference of 4.03%. This study uses a qualitative descriptive analysis technique of triangulation of sources using the theory of Dittmer, Ojugo, and Wiyasha. The results of this study indicated the purchasing section was not applied standard purchase specifications and standard prices. The receiving section did not check the quality and quantity of food from suppliers. Foodstuff storage did not apply FIFO and the storage space did not mind the feasibility and temperature. The issuing section did not apply storeroom requisition. The kitchen section did not apply the standard yield, standard recipe and standard portion size optimally, this causes high food costs. Keywords: Food Cost, Procurement of Foodstuffs, Control of Food Cost. Pendapatan terbesar kedua hotel adalah pendapatan makanan dan minuman. Four Points by Sheraton Bali Ungasan memperoleh keuntungan dari hasil penjualan makanan dan minuman, pendapatan yang dihasilkan dapat tercapai dengan maksimal apabila pengendalian bahan makanan dilakukan secara efektif dan efisien. Tujuan penelitian ini adalah untuk mengetahui penyebab tingginya food cost di Four Points by Sheraton Bali Ungasan pada tahun 2020 dan mengetahui strategi pengendalian food cost oleh food and beverage product department. Berdasarkan data persentase perbandingan antara standard food cost dan actual food cost periode Januari - Desember 2020, menunjukkan terdapat selisih sebesar 4,03%.

TUNTUTAN KERJA PRAMUWISATA BERBAHASA JERMAN DALAM ERA GLOBALISASI PADA BIRO PERJALANAN WISATA DI KABUPATEN BADUNG Made Artajaya
Jurnal Ilmiah Hospitality Management Vol 7 No 1 (2016)
Publisher : Institut Pariwisata dan Bisnis Internasional

Many new establishments of tour travel in Bali that their target market is tourists from Germany affecting a competitive business among those tour and travel agency. The impact is reducing amount of German tourists using the service of tour travel which directly affecting the intensity of work of Germany tour guide. Therefore, there is a demand for the tour guides who work at tour travel agency to work more professional to face the competitiveness among themselves. This research is aimed to describe and analyze the problem of demand of professional work by Germany tour guide who work at the tour travel establishment in Badung regency, in this global era. Some theories used to support this research such as the hegemony theory, social practical theory, and communicative act eclecticly theory. The demand for working professionally in this global era means of the need to force themselves as the Germany tour guide in completing their job. On the other hands, the tour guide should add their knowledge of Germany language, as well as knowledge of guiding.

Pengaruh Lingkungan Kerja dan Motivasi Kerja Terhadap Kinerja Karyawan di Golden Tulip Jineng Resort Bali Pada Masa Pandemi Covid-19 Elisabeth Diora Jasmine; Ida Ayu Kalpikawati; Made Artajaya; Ni Wayan Chintia Pinaria
Journal of Hospitality Accommodation Management (JHAM) Vol. 2 No. 1 (2023): Journal of Hospitality Accommodation Management (JHAM)
Publisher : Program Studi Manajemen Divisi Kamar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jham.v2i1.1001

This study aims to analyze the influence of the work environment and work motivation on employee performance at Golden Tulip Jineng Resort Bali during the Covid-19 Pandemic. The data collection technique used a questionnaire that was distributed to 40 hotel employees in the housekeeping department. The data from the questionnaire spread were analyzed using multiple linear regression. The results of the analysis show that (1) the work environment has a positive and significant effect on employee performance with a significance value of 0.002 < 0.1 (2) Work motivation has a positive and significant effect on employee performance with a signification value of 0.000 < 0.1. (3) There is a positive and significant influence together between the variables of work environment and work motivation on employee performance with a significance value of 0.000 <0.01 and a coefficient of determination of 63.7%. In this study, from the aspect of the work environment, it is expected to be one of the management's focuses to improve the employee's work environment, so that employees can work more productively and provide better results.

Peran Dining Experience Terhadap Loyalitas Pelanggan Dengan Kepuasan Pelanggan Di Restoran Mywarung Pererenan Ida Bagus Maha Putra; Made Artajaya; I Gusti Agung Febrianto
JURNAL GASTRONOMI INDONESIA Vol 11 No 1 (2023): Jurnal Gastronomi Indonesia
Publisher : Pusat Penelitian & Pengabdian kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jgi.v11i1.732

This study aims to the effect of dining experience on customer loyalty, examine the effect of dining experience on customer satisfaction, the effect of customer satisfaction on customer loyalty, and the effect of customer satisfaction. dining experience on customer loyalty with customer satisfaction. as a mediating variable. Data collection using the questionnaire method. The population in this study were customers who had visited, ate and had a customer loyalty card at the MyWarung Pererenan restaurant by walk-in in 2020 as many as 12,639 people. The technique used in this research is purposive sampling which aims to determine the sample with the criteria of customers who have visited and dined and provide a positive online review at the MyWarung Pererenan restaurant. The number of samples is 100 people and all of them provide answers. The analytical technique used Sobel test. The results showed that the dining experience had a positive and significant effect on customer loyalty, the dining experience had a positive and significant effect on customer satisfaction, customer satisfaction had a positive and significant effect on customer loyalty, and customer satisfaction had a positive and significant effect on customer satisfaction. mediation on the relationship between dining experience and customer loyalty.

Sosialisasi Pemahaman Pariwisata dan Sikap Dasar Hospitaliti dalam Membangun Kawasan Pariwisata Perdesaan Di Kecamatan Tegallalang, Gianyar-Bali Ni Kade Juli Rastitiati; I Ketut Surata; Made Artajaya
Jurnal Pengabdian Kepada Masyarakat Makardhi Vol. 3 No. 1 (2023): Jurnal Pengabdian Kepada Masyarakat MAKARDHI
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/makardhi.v3i1.1021

One of the duties and responsibilities of Higher Education in Indonesia Â is conducting communinity service. Referring to the responsibility, the Study Program of Hospitality Business held a community service in the Vilage of Kenderan, Tegallalang District, Gianyar Regency.Â The form of the service was socialization on Tourism Understanding and Basic Hospitality Attitudes in order to build Rural Tourism Destination. The community service was done in Kayangan Villa, Kenderan Village Gianyar on 28-29 October 2021. The objectives of the program was to build the tourism awareness and hospitality attitudeÂ of the society which were required in developing the rural tourism in Tegallalang District which included three villages, namely:Â Tegallalang, Taro and Kenderan (Tricovillage). By having the awareness and attitude, it is hoped that the society will be actively take a part in the rural tourism development. Â

Pengaruh Organizational Justice dan Employee Engagement terhadap Organizational Citizenship Behavior Karyawan Artajaya, Made; Pratama, Akbar
Stupa Vol 2 No 2 (2020): Global Research on Tourism Development and Advancement (GARUDA)
Publisher : Prasetiya Mulya Publishing

The management of InterContinental Bali Resort applies two policies, which are organizational justice and employee engagement that expected to be able to improve organizational citizenship behavior in ought to increase employee performance, especially those dealing directly with guests, one of it is F&B Service Department. This study aims to analyze the influence of organizational justice and employee engagement on organizational citizenship behavior partial and simultaneous F&B Service Department employees at InterContinental Bali Resort. Determination of samples using saturated sample techniques totaling 78 respondents. Data collection techniques used were questionnaires. This research was conducted using multiple linear regression analysis techniques, t-test, F-test and determination coefficient analysis (R2) with the help of SPSS version 22. The results of the analysis showed that (1) organizational justice (X1) had a positive and significant effect partial to organizational citizenship behavior (Y), (2) employee engagement (X2) has a positive and significant effect partially on organizational citizenship behavior (Y), and (3) organizational justice (X1) and employee engagement (X2) positive and significant influence simultaneously on organizational citizenship behavior (Y). The results of the coefficient of determination analysis (R2) show that organizational justice and employee engagement has an effect of 59.7% on organizational citizenship behavior, while the remaining 40.3% is influenced by other variables not discussed in this study.

RETRACTED: Pengaruh Stres Kerja yang Dimoderasi Kecerdasan Emosional pada Kepuasan Kerja di Sebuah Hotel Wiyaniti, Dewa Ayu Diah Oka; Widaharthana, I Putu Esa; Artajaya, Made
Stupa Vol 6 No 2 (2024): Global Research on Tourism Development and Advancement (GARUDA)
Publisher : Prasetiya Mulya Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21632/garuda.6.2.55-62

Research the Effect of Job Stress on Job Satisfaction Moderated by Emotional Intelligence took place at the Hilton Garden Inn Bali Ngurah Rai Airport. The purpose of this study is to find out whether there is a moderating role of the variable emotional intelligence on the relationship of work stress with job satisfaction. The methods of collecting data is through the questionnaires distribution to employees who are at the staff and supervisor level in Hilton Garden Inn Hotel Ngurah Rai Airport. There are 90 set of questionnaires distributed to the respondents. The techniques of analyzing data that used in this research are simple linear regression analysis and tiered linear regression analysis. The findings of this research shows that there is a significant effect caused by work stress on job satisfaction by 27.1% with the rest being other variables that not discussed in this research. Also in this study it was found that there is a moderating role in the emotional intelligence variable which can weaken the effect caused by work stress on job satisfaction as evidenced by the results of the t value = -3.003 <t table (0.05, 89) = -1.99.

Co-Authors Candra Rismayati, Ni Luh Candra Rismayati, Ni Luh Candra Rismayati, Ni Luh Elisabeth Diora Jasmine Febrianto, I Gusti Agung Hardina, Hardina I Gede Mudana I Gusti Agung Febrianto I Ketut Surata I Putu Esa Widaharthana Ida Ayu Kalpikawati Ida Bagus Maha Putra Kadek Novie Krisna Yanti Kalpikawati, Ida Ayu Lindisari, Komang Indah Lukia Zuraida Made Wahyu Chikara Wijaya Ni Kade Juli Rastitiati Ni Luh Candra Rismayati Ni Made Dwi Oktavianthi Ni Wayan Chintia Pinaria pinaria, ni wayan chintia Pratama, Akbar Septia Fitriani, Kadek Susianti, Hartanti Woro Wiyaniti, Dewa Ayu Diah Oka Yuda, I Wayan Prananda Hendra

Title

Found 25 Documents
Search

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Title Search

Found 25 Documents Search

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Title

Found 25 Documents
Search