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Pengaruh Kualitas Pelayanan dan Tingkat Pemahaman Regulasi Terhadap Preferensi Pemilihan Lembaga Keuangan Lokal Melalui Persepsi Nilai di Desa Tamanbali Karya Mardika Ngakan Made; Daman Sudarman
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 7 No. 2 (2026): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v7i2.10448

Abstract

This study was conducted to analyze the influence of service quality and regulatory understanding on selection preference, with perceived value as a mediating variable in local financial institutions in Tamanbali Village. The background of this research is based on the importance of understanding customer behavior in determining their preferred financial institutions amid increasing competition among local financial service providers. This research employs a quantitative approach using the Partial Least Squares (SmartPLS 4) method. Data were collected through questionnaires distributed to respondents who use local financial services in Tamanbali Village, including customers of LPD, BUMDes, and KDMP, with a total sample of 268 respondents. Validity and reliability tests, as well as structural model evaluations, were conducted to assess the strength of the relationships among the research variables. The results indicate that service quality has a positive and significant effect on selection preference, while regulatory understanding has a negative and significant effect on selection preference. Furthermore, perceived value positively and significantly affects selection preference. The mediation test confirms that perceived value significantly mediates the relationship between service quality and regulatory understanding on selection preference. Overall, the findings emphasize that perceived value is a dominant factor shaping customers’ preferences toward village financial institutions. These results are expected to provide theoretical contributions to the development of consumer behavior studies in financial services and practical insights for local financial institution managers in designing strategies to enhance customer value and trust.
Pengaruh Content Marketing dan Live Streaming Terhadap Keputusan Pembelian Konsumen di Platform E-Commerce Shopee di Wilayah Jabodetabek Vina Nur Fitriah; Daman Sudarman
eCo-Fin Vol. 8 No. 2 (2026): eCo-Fin
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/ef.v8i2.3907

Abstract

Perkembangan e-commerce mendorong perusahaan dan pelaku usaha untuk memanfaatkan strategi pemasaran digital yang semakin inovatif guna meningkatkan keputusan pembelian konsumen. Kajian ini menganalisis keterkaitan content marketing dan live streaming dengan keputusan pembelian konsumen pada platform Shopee di wilayah Jabodetabek. Pendekatan kuantitatif dengan sifat asosiatif digunakan dalam kajian ini. Data diperoleh melalui observasi dan penyebaran kuesioner kepada 196 pengguna Shopee yang dipilih dengan teknik non-probability sampling, yang dianalisis dengan SPSS versi 25 melalui uji validitas, reliabilitas, asumsi klasik, regresi linear berganda, uji t, dan uji F. Content marketing memiliki hubungan positif dan signifikan dengan keputusan pembelian, dengan nilai t hitung 2,225 > t tabel 1,972 dengan tingkat signifikansi 0,025. Live streaming juga menunjukkan hubungan positif dan signifikan dengan keputusan pembelian, dengan nilai t hitung 10,396 > t tabel 1,972 serta tingkat signifikansi 0,000. Hasil pengujian simultan memperlihatkan bahwa kedua variabel mampu menjelaskan variasi keputusan pembelian dengan nilai koefisien determinasi (R²) 0,558. Temuan ini memperlihatkan bahwa penyajian konten yang informatif dan menarik serta interaksi langsung melalui fitur live streaming dapat meningkatkan keyakinan konsumen dalam menentukan pilihan produk.
PENGARUH KOMPETENSI DAN KOMPENSASI TERHADAP PRODUKTIVITAS KARYAWAN DENGAN MEDIASI MOTIVASI KERJA Nazda Tazkia; Daman Sudarman
Media Riset Bisnis Manajemen Akuntansi Vol 2, No 2 (2026): Media Riset Bisnis Manajemen Akuntansi
Publisher : Taksasila Edukasi Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71312/mrbima.v2i2.961

Abstract

This study examines the influence of competence and compensation on employee productivity, with work motivation as a mediating variable, in outsourcing companies in DKI Jakarta. The research addresses the gap regarding inconsistent findings in the relationship between these variables, especially within the specific context of outsourced labor. A quantitative approach was employed using a causal-associative design. Data were collected via questionnaires from 396 outsourced employees across six manpower supply companies of varying scales (large, medium, small). The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results show that: (1) competence has a positive and significant effect on compensation; (2) both competence and compensation positively and significantly affect work motivation; (3) competence and work motivation directly and positively affect employee productivity; (4) compensation has no significant direct effect on productivity; (5) work motivation fully mediates the effect of compensation on productivity and partially mediates the effect of competence on productivity. The findings emphasize that developing employee competence is the primary driver, while compensation influences productivity indirectly by enhancing work motivation. Keywords : Competence, Compensation, Work Motivation, Employee Productivity, Outsourcing, PLS-SEM.
Pengaruh Kualitas Pelayanan dan Tingkat Pemahaman Regulasi Terhadap Preferensi Pemilihan Lembaga Keuangan Lokal Melalui Persepsi Nilai di Desa Tamanbali Karya Mardika Ngakan Made; Daman Sudarman
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 7 No. 2 (2026): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v7i2.10448

Abstract

This study was conducted to analyze the influence of service quality and regulatory understanding on selection preference, with perceived value as a mediating variable in local financial institutions in Tamanbali Village. The background of this research is based on the importance of understanding customer behavior in determining their preferred financial institutions amid increasing competition among local financial service providers. This research employs a quantitative approach using the Partial Least Squares (SmartPLS 4) method. Data were collected through questionnaires distributed to respondents who use local financial services in Tamanbali Village, including customers of LPD, BUMDes, and KDMP, with a total sample of 268 respondents. Validity and reliability tests, as well as structural model evaluations, were conducted to assess the strength of the relationships among the research variables. The results indicate that service quality has a positive and significant effect on selection preference, while regulatory understanding has a negative and significant effect on selection preference. Furthermore, perceived value positively and significantly affects selection preference. The mediation test confirms that perceived value significantly mediates the relationship between service quality and regulatory understanding on selection preference. Overall, the findings emphasize that perceived value is a dominant factor shaping customers’ preferences toward village financial institutions. These results are expected to provide theoretical contributions to the development of consumer behavior studies in financial services and practical insights for local financial institution managers in designing strategies to enhance customer value and trust.
ANALYSIS OF THE PERFORMANCE OF THE NATIONAL AMIL ZAKAT INSTITUTION BAITUL MAAL HIDAYATULLAH USING THE BALANCED SCORECARD METHOD Tri Winarno; Imam Muhtadi; Daman Sudarman
CURRENT ADVANCED RESEARCH ON SHARIA FINANCE AND ECONOMIC WORLDWIDE Vol. 3 No. 4 (2024): JULY
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/cashflow.v3i4.1420

Abstract

The management of zakat in Indonesia has experienced significant growth, particularly in terms of reporting that aligns with both sharia and government regulations. The National Amil Zakat Institution Baitul Maal Hidayatullah (BMH) plays an important role in the distribution of zakat funds, contributing to social welfare. However, the challenge in measuring the performance of non-profit organizations often centers on financial aspects, making a more comprehensive approach necessary. This study aims to analyze the performance of BMH in managing Zakat, Infaq, and Sadaqah (ZIS) funds using the Balanced Scorecard method, which enables evaluation from multiple perspectives, including financial, operational, and service. The research methodology used is a qualitative approach, collecting primary data through interviews with BMH management leaders and direct observation of zakat management practices. Secondary data were also obtained from BMH’s internal documents and reports. The analysis was conducted using the Balanced Scorecard framework to assess the institution's overall performance. The results show that BMH has demonstrated good performance in managing ZIS, with positive scores in various evaluated perspectives. However, some areas need improvement, such as strengthening social legitimacy and improving program management. This study recommends strategic steps to enhance the effectiveness and efficiency of zakat management, and to reinforce BMH’s position as a trusted amil institution in society.
Pengaruh Popularitas dan Desain Produk terhadap Minat Beli Merchandise band Lokal pada Generasi Z di Tangerang Selatan Syarof Haikal Mubarroq; Daman Sudarman
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 5 No. 2 (2026): Mei-Juli
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v5i2.12350

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh popularitas dan desain produk terhadap minat beli merchandise band lokal pada Generasi Z di Tangerang Selatan. Latar belakang penelitian didasarkan pada semakin berkembangnya industri musik dan merchandise band di Indonesia, sehingga diperlukan pemahaman mengenai faktor-faktor yang memengaruhi minat beli konsumen, khususnya Generasi Z sebagai segmen pasar yang aktif mengikuti perkembangan media sosial dan tren musik. Penelitian ini menggunakan metode penelitian kuantitatif dengan pendekatan deskriptif. Populasi dalam penelitian ini adalah Generasi Z yang berdomisili di Tangerang Selatan dan memiliki ketertarikan terhadap merchandise band lokal. Teknik pengambilan sampel menggunakan purposive sampling dengan jumlah responden sebanyak 100 orang. Pengumpulan data dilakukan melalui penyebaran kuesioner menggunakan skala Likert. Data dianalisis menggunakan aplikasi IBM SPSS Statistics melalui uji validitas, uji reliabilitas, uji asumsi klasik, analisis regresi linier berganda, uji parsial (uji t), uji simultan (uji F), dan koefisien determinasi (R²). Hasil penelitian menunjukkan bahwa popularitas berpengaruh positif dan signifikan terhadap minat beli. Desain produk juga berpengaruh positif dan signifikan terhadap minat beli. Secara simultan, popularitas dan desain produk berpengaruh positif dan signifikan terhadap minat beli. Nilai Adjusted R Square sebesar 0,827 menunjukkan bahwa kedua variabel independen mampu menjelaskan 82,7% variasi Minat Beli, sedangkan 17,3% sisanya dipengaruhi oleh faktor lain di luar penelitian. Berdasarkan hasil penelitian, dapat disimpulkan bahwa peningkatan popularitas band lokal yang didukung dengan desain merchandise yang menarik, kreatif, dan sesuai dengan karakteristik Generasi Z dapat meningkatkan minat beli konsumen terhadap merchandise band lokal.