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All Journal EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Jurnal Manajemen dan Bisnis Indonesia Jurnal Manajemen & Keuangan Jurnal Ekonomi Pembangunan STIE Muhammadiyah Palopo JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Jesya (Jurnal Ekonomi dan Ekonomi Syariah) Almana : Jurnal Manajemen dan Bisnis Jurnal Manajerial International Journal of Financial, Accounting, and Management Prosiding National Conference for Community Service Project Community Engagement and Emergence Journal (CEEJ) Jurnal Pengabdian kepada Masyarakat Nusantara International Journal of Business, Economics, and Social Development Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) MDP Student Conference Conference on Community Engagement Project (Concept) Conference on Business, Social Sciences and Technology (CoNeScINTech) Social Engagement: Jurnal Pengabdian Kepada Masyarakat PRIMER: Jurnal Ilmiah Multidisiplin Jurnal Ilmiah Bisnis dan Ekonomi Asia (Jibeka) Asian Journal of Management, Entrepreneurship and Social Science Jurnal Ekonomi dan Industri
Priscilla, Yuddy Giovanna
Universitas Internasional Batam
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Analysis the Influence of Motivation, Work Environment, Workplace Spirituality, and Leadership Style on Organizational Citizenship Behavior (OCB), with Job Satisfaction as a Mediating Factor, among Employees in Beauty Clinics in the City of Batam Priscilla, Yuddy Giovanna; Maharani, Delby; Muchsinati, Evi Silvana
International Journal of Business, Economics, and Social Development Vol. 5 No. 1 (2024)
Publisher : Rescollacom (Research Collaborations Community)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46336/ijbesd.v5i1.550

Abstract

This research aims to explore the influence of motivation, work environment, workplace spirituality, and leadership style on Organizational Citizenship Behavior (OCB), with job satisfaction as the mediating variable, among employees in beauty clinics in Batam City. The study adopts a quantitative approach, collecting primary data through Likert-scale questionnaires distributed via Google Form to employees in beauty clinics in Batam City. Secondary data is sourced from official channels such as journals, government websites, and national news. Data analysis employs Partial Least Square (PLS) to test hypotheses and the research model. The research population comprises 132 respondents, with a minimum sample size of 100 respondents determined through Krejcie and Morgan's calculation using simple random sampling. The research findings indicate: 1) a significant positive correlation between the work environment and OCB mediated by job satisfaction (t-statistic: 2.992, p-value: 0.003); 2) a significant positive correlation between leadership style and OCB mediated by job satisfaction (t-statistic: 2.664, p-value: 0.008); 3) a significant positive correlation between job satisfaction and OCB (t-statistic: 25.974, p-value: 0.00); 4) no significant correlation between motivation and OCB mediated by job satisfaction (t-statistic: 0.531, p-value: 0.596); 5) no correlation between workplace spirituality and OCB mediated by job satisfaction (t-statistic: 0.689, p-value: 0.491) among employees in beauty clinics in Batam City.
How e-human resource management can increase employee productivity in F&B in Batam Muchsinati, Evi Silvana; Oktalia, Adeline; Priscilla, Yuddy Giovanna
International Journal of Financial, Accounting, and Management Vol. 5 No. 4 (2024): March
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/ijfam.v5i4.1606

Abstract

Purpose: The purpose of this study was to determine the impact of E-Human Resource Management (E-HRM) had on Batam’s F&B productivity. Research methodology: A total of 395 respondents were included in the study. Four populations were used in this study, namely Starbucks, McDonalds, Mixue, and KFC, located in Batam City, Riau Islands, Brazil. The obtained data were processed using the PLS SEM application. Results: The results suggest that the implementation of E-HRM has a significant positive impact on employee productivity in the F&B companies studied. Limitations: There are many limitations when conducting this study due to difficulties in collecting data, information, and respondents at KFC, Mixue, Starbucks, and McDonalds. This causes this research to be suboptimal because the company maintains its data privacy. Therefore, this study only obtained respondent data internally. Then, with limited time, the time to distribute questionnaires to respondents was very short. Contribution: This research provides a deep understanding of the importance of implementing E-HRM (E-Job Analysis, E-Training & Development, E-Performance Appraisal, E-Recruitment, and E-Communication) in increasing employee productivity in F&B companies in Batam City. The results show that e-HRM has a positive impact on Behavioral Intention, which contributes to increased employee productivity.
PENGARUH KINERJA KARYAWAN DENGAN KEPUASAN KERJA SEBAGAI VARIABEL MEDIASI PADA KARYAWAN HOTEL DI KOTA BATAM Priscilla, Yuddy Giovanna; Joven, Alfred
Jurnal Ekonomi Pembangunan STIE Muhammadiyah Palopo Vol 10, No 1 (2024)
Publisher : Lembaga Penerbitan dan Publikasi Ilmiah (LPPI) Universitas Muhammadiyah Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35906/jep.v10i1.1876

Abstract

ABSTRAKKinerja karyawan dipandangan sebagai sebuah bentuk interaksi yang berupa motivasi dan kemampuan dasar yang dimiliki para karyawan. Kinerja karyawan sebuah perusahaan bisa dipengaruhi oleh gaya kepemimpinan, motivasi, disiplin kerja, kompensasi dan kompetensi karyawan. Hotel Berbintang empat yang ada di Batam akan dijadikan sebagai objek penelitian. Simple random sampling terpilih sebagai teknik pengambilan sampel dalam proses menjalankan penelitian. Proses dalam mengumpulkan data biasanya terdiri dari beberapa cara yaitu dengan cara membagi kuesioner. Hasil yang terkumpul dilakukan pengolahan dengan aplikasi yaitu SPSS dan Smart PLS. Hasil menyatakan bahwa gaya kepemimpinan, motivasi, disiplin kerja, dan kompensasi tidak memiliki hubungan signifikan dengan kinerja karyawan. Pada pengukuran kompetensi karyawan dinyatakan memiliki pengaruh positif dan signifikan terhadap kinerja karyawan. Pada pengukuran dengan mediasi yaitu kepuasan kerja memiliki hasil yang menyatakan gaya kepemimpinan tidak berpengaruh signifikan terhadap kinerja karyawan yang dimediasi oleh kepuasan kerja. Motivasi, disiplin kerja, kompensasi dan kompetensi karyawan memiliki hubungan positif dan signifikan terhadap kinerja karyawan yang dimediasi oleh kepuasan kerja.Kata Kunci: Gaya kepemimpinan; Motivasi; Disiplin kerja; Kompensasi; Kompetensi karyawanABSTRACTEmployee performance is viewed as a form of interaction in the form of motivation and basic abilities possessed by employees. Employee performance of a company can be influenced by leadership style, motivation, work discipline, compensation and employee competence. Four-star hotels in Batam will be used as research objects. Simple random sampling was selected as the sampling technique in the process of conducting the research. The process of collecting data usually consists of several ways, namely by distributing questionnaires. The results collected are processed with applications, namely SPSS and Smart PLS. The results state that leadership style, motivation, work discipline, and compensation have no significant relationship with employee performance. In measuring employee competence, it is stated that it has a positive and significant effect on employee performance. In measurement with mediation, namely job satisfaction, the results state that leadership style has no significant effect on employee performance mediated by job satisfaction. Motivation, work discipline, compensation and employee competence have a positive and significant relationship to employee performance mediated by job satisfaction.Keywords:  Leadership style; Motivation; Work discipline; Compensation; Employee competence.
PENGARUH FAKTOR – FAKTOR PERILAKU WARGA ORGANISASI TERHADAP NIAT PINDAH KARYAWAN HOTEL BINTANG TIGA DI KOTA BATAM Yuddy Giovanna Priscilla; Baby Ovianty Lim
Jurnal Ekonomi dan Industri Vol 24 No 1 (2023): Jurnal Ekonomi dan Industri
Publisher : Program Studi Magister Manajemen Fakultas Ekonomi Universitas Krisnadwipayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35137/jei.v24i1.478

Abstract

This study aims to analyze the relationship between training satisfaction, perceptions of supervisors who listen, organizational citizenship behavior, and intention to move to employees who work in three-star hotels in Batam. The results of the study emphasize the importance of paying attention to factors that influence employee intention to move from the company.
Pembuatan SOP Untuk Mengetahui Penerapan SOP Terhadap Kinerja Karyawan Dikdasmen Muhammadiyah Farid, Ridhayati; Cahyati, Sri Cici Afrida; Priscilla, Yuddy Giovanna
Social Engagement: Jurnal Pengabdian Kepada Masyarakat Vol. 4 No. 1 (2025): Desember 2025
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat Universitas Internasional Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37253/se.v4i1.11655

Abstract

Pengabdian kepada masyarakat ini bertujuan untuk merancang dan mengimplementasikan Standard Operating Procedure (SOP) sebagai upaya meningkatkan kinerja dan kedisiplinan karyawan pada Yayasan Dikdasmen Muhammadiyah Batu Aji. Permasalahan utama mitra terletak pada belum tersusunnya SOP tertulis yang mengatur pelaksanaan kerja secara menyeluruh, sehingga menimbulkan ketidakteraturan jam kerja, ketidakjelasan pembagian tugas, serta rendahnya disiplin karyawan. Metode kegiatan menggunakan pendekatan partisipatif melalui tahapan observasi, wawancara, penyusunan SOP, sosialisasi, dan evaluasi. Evaluasi dilaksanakan menggunakan kuesioner berbasis Google Form untuk menilai tingkat pemahaman dan penerimaan karyawan terhadap SOP yang diterapkan. Hasil kegiatan menunjukkan bahwa penerapan SOP meningkatkan keteraturan kerja, rasa keadilan, kejelasan tugas, dan tanggung jawab karyawan. Kinerja organisasi menjadi lebih tertata, dan konflik internal dapat diminimalkan. SOP yang disusun mencakup aspek operasional utama, termasuk pengelolaan mini bank, pelayanan pendidikan, keamanan, kebersihan, dan tata tertib umum. Kegiatan ini menjadi bukti bahwa SOP berperan strategis dalam meningkatkan efektivitas manajemen sumber daya manusia dalam lembaga pendidikan. Dengan demikian, penyusunan SOP dapat direkomendasikan sebagai langkah konkret dalam memperbaiki tata kelola organisasi pendidikan berbasis praktik.
Pengabdian Masyarakat: Evaluasi Kinerja Karyawan Dengan Metode Penilaian 360 Derajat Pada Planet Holiday Hotel Lewaimang, Idha Berti Saskia Febrianti; Priscilla, Yuddy Giovanna
Community Engagement and Emergence Journal (CEEJ) Vol. 6 No. 1 (2025): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v6i1.7027

Abstract

Planet Holiday Hotel & Resort merupakan salah satu Hotel bintang 4 di Kota Batam yang menawarkan jasa penginapan yang dilengkapi dengan fasilitas kolam renang, pusat kebugaran (gym), spa dan restoran. Plane.t Holiday Hote.l me.miliki tujuan untuk te.rus me.ningkatkan kualitas layanan de.ngan be.rfokus pada pe.nge.mbangan sumbe.r daya manusia. Se.lama ini, e.valuasi kine.rja dilakukan se.cara tradisional, yakni hanya dari atasan ke.pada bawahan. Me.skipun me.tode. te.rse.but e.fe.ktif untuk me.mbe.rikan pe.nilaian, namun te.rkadang kurang mampu me.nangkap aspe.k kine.rja yang le.bih de.tail dari sudut pandang yang le.bih be.ragam. Kegiatan ini me.nge.valuasi kine.rja karyawan dengan me.nggunakan me.tode. pe.nilaian 360 de.rajat, yang me.libatkan karyawan di be.rbagai le.ve.l, se.pe.rti manaje.r, staf ope.rasional, dan back office.. De.ngan me.ngadopsi me.tode. ini, diharapkan karyawan dapat me.mbantu me.mpe.rkuat hubungan antar re.kan ke.rja dan me.nciptakan budaya organisasi yang le.bih te.rbuka, kolaboratif, se.rta fokus pada pe.nge.mbangan diri dan tim. E.valuasi ini diharapkan mampu me.ndorong pe.rbaikan be.rke.lanjutan di se.mua tingkat karyawan, se.hingga pada akhirnya be.rdampak positif te.rhadap kualitas layanan dan ke.puasan pe.langgan. Setelah dilakukannya implementasi dengan menggunakan metode 360 derajat ini, terlihat perubahan signifikan dalam budaya kerja dan kualitas layanan yang diberikan oleh para karyawan. Karyawan mulai menyadari area yang perlu perbaikan dan memiliki pemahaman lebih dalam mengenai bagaimana perilaku karyawan memengaruhi tim dan kepuasan tamu.
The Role Of Competence As A Mediator In Employee Performance In Logistics Companies Novia Clarissa; Yuddy Giovanna Priscilla
EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Vol 13 No 2 (2025): April
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/ekombis.v13i2.7181

Abstract

This research aims to analyze the influence of Training, Work Motivation, Work Discipline, and Workload on Employee Performance Competence. The research sample includes 301 respondents who are employees in logistics companies in Batam City, using a quantitative research method. The measurement tool used in this study is Smart PLS. The results show that Training, Competence, Work Discipline, and Workload have a significant influence on employee performance. However, the influence of employee performance mediated by competence shows varied results. Training and Work Discipline mediated by competence have a significant relationship with employee performance, while Work Motivation is not significant. This provides important insights into the factors affecting the performance of logistics companies post-COVID-19 pandemic and provides a basis for the development of effective management strategies to address the challenges faced by this industry.
Faktor – Faktor yang Mempengaruhi Perilaku Kerja Gen Z Terhadap Kinerja Karyawan Herliani Herliani; Yuddy Giovanna Priscilla
Jurnal Manajerial Vol. 12 No. 01 (2025): Jurnal Manajerial
Publisher : Program Studi Manajemen Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/jurnalmanajerial.v12i01.8362

Abstract

Background – The high turnover among Gen-Z and millennials is influenced by a lack of work motivation, job dissatisfaction, an inharmonious work environment, and ineffective leadership. As a result, Gen-Z work behavior becomes inconsistent, which can have a negative influence on company performance. Therefore, it is important to emphasize job satisfaction and effective leadership to increase employee retention. So, employees can form positive and consistent work behaviors so that employees can effectively increase work productivity to achieve overall organizational success. Aim – This research seeks to explore how Work Motivation, Job Satisfaction, Leadership, and Work Environment affect the performance of Gen-Z employees. It specifically examines the role of Work Behavior as a mediator that links these factors to Employee Performance. Design/Methodology/Approach – This study uses a quantitative approach with purposive sampling. Data were collected via a Google Forms questionnaire and analyzed using SPSS and SmartPLS statistics.. Results and Discussion – The results of the study show that Work Motivation, Job Satisfaction, and Leadership significantly affect Employee Performance, both directly and through Work Behavior. In contrast, the Work Environment is insignificant, highlighting Gen Z's preference for intrinsic values and leadership over physical elements. Work Behavior mediates the relationship between Job Satisfaction and Leadership and performance, but not for Work Motivation and Work Environment. This research emphasizes the importance of job satisfaction, effective leadership, and value-based motivation to encourage positive work behaviors and increase productivity. Research Implications – This research highlights the importance of job satisfaction, transformational leadership, and value-based motivation to improve Gen Z's work behavior and performance. Limitations – The limitations of this study include a limited of respondents, namely employees in the electronics manufacturing sector in Batam City. In addition, the measurement of work behavior variables is only carried out in certain aspects.
Co-Authors Albert Sentosa Ko Asri, Dhita Hafizha Baby Ovianty Lim Baby Ovianty Lim Benedicte Hartono Cahaya, Wirandry Baja Cahyati, Sri Cici Afrida Carol Carol Christie Febriyanti Salim Desi Pratama Ella Triana Wirawan Evi Silvana Muchsinati Ferdianto Riady Fretty Hanggara Herliani Herliani Herliani Janes Tan Jason Jason Joven, Alfred Leonardi, Steven Aditya Lewaimang, Idha Berti Saskia Febrianti Lilis Lilis, Lilis Maharani, Delby Mey, Nabila Arinov Nia Natasya Novia Clarissa Oktalia, Adeline Putri, Suci Changyoni Raihan Raihan, Raihan Razak, Indra Miftahul Ridhayati Farid Saqinah, Siti Sentosa Ko, Albert Vanessa Hu Vina Sonata Widi Waisaka Yandi Suprapto