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Muhammad Aditya Rachman
Universitas Bima Internasional MFH
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STRUKTUR ORGANISASI RUMAH SAKIT Nadila Agustina; Muhammad Aditya Rachman
Nusadaya Journal of Multidiciplinary Studies Vol. 3 No. 1 (2026): Nusadaya Journal of Multidiciplinary Studies, March 2026
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v3i1.160

Abstract

The organisational structure of a hospital is a framework that governs the division of tasks, authority and responsibilities in order to provide effective and efficient healthcare services. This article aims to examine the concepts, functions, and forms of organisational structures implemented in hospitals. The method used is a literature review, involving the collection of various sources related to hospital management. The findings indicate that hospital organisational structures generally consist of top management (the director), medical service units, nursing, medical support, and administrative and financial departments. Each department plays a vital role in supporting the smooth running of operations and improving the quality of healthcare services. Furthermore, a clear organisational structure can enhance coordination, communication, and more effective decision-making. In conclusion, the implementation of an appropriate organisational structure significantly influences a hospital’s performance in delivering high-quality services to the public.
PERAN PENGELOLAAN ARSIP DALAM MENINGKATKAN MUTU PELAYANAN RUMAH SAKIT KOTA MATARAM Nurul Haminiah; Muhammad Aditya Rachman
Nusadaya Journal of Multidiciplinary Studies Vol. 3 No. 1 (2026): Nusadaya Journal of Multidiciplinary Studies, March 2026
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v3i1.161

Abstract

Effective archive management is the backbone of hospital administration, directly impacting the speed and accuracy of medical services. This article aims to analyze how archive management, both physical and digital (e-archive), contributes to improving the quality of services in hospitals in Mataram City. Through a literature review, it was found that the integration of a standardized archiving system can reduce patient waiting times, minimize medical errors due to inaccurate data, and support appropriate clinical decision-making. The study results indicate that archive digitization is a crucial solution to address the challenges of the ever-increasing volume of patient data in urban healthcare facilities such as Mataram. Furthermore, the study emphasizes that the successful implementation of archive management is highly dependent on the readiness of human resources and the support of adequate information technology infrastructure. Optimizing electronic medical records has been proven to significantly minimize the risk of document loss and data input errors that often occur in manual systems. This study concludes that the transformation of archive management from a conventional to a digital system is a strategic step that not only improves operational efficiency but also strengthens the legal aspects and protection of patient data. Thus, strengthening archives management is a vital instrument in realizing good hospital governance and ensuring the sustainability of patient safety-oriented healthcare services in Mataram City.
PEMANFAATAN ARSIP REKAM MEDIS DALAM ANALISIS POLA PELAYANAN KESEHATAN PASIEN RAWAT INAP DI RUMAH SAKIT TAHUN 2025 Muhammad Aditya Rachman; Muhammad Habibullah Aminy; Lale Ajeng Khalifatun Wardani; Slamet Mardiyanto Rahayu
Nusadaya Journal of Multidiciplinary Studies Vol. 3 No. 2 (2026): Nusadaya Journal of Multidiciplinary Studies, April 2026
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v3i2.162

Abstract

Medical record archives play a crucial role in supporting healthcare services, particularly in providing reliable data for evaluation and decision-making. This study aims to analyze inpatient healthcare service patterns based on medical record archives in hospitals in 2023. The research employed a descriptive method with a retrospective approach using archival document analysis. The results indicate that medical record archives provide comprehensive information regarding patient conditions, treatment patterns, and healthcare services. From an archival perspective, properly managed records improve data accessibility, accuracy, and accountability. However, inconsistencies in documentation and incomplete records were still found, which may affect data quality. This study highlights the importance of strengthening medical record management systems to support effective healthcare services and evidence-based decision-making.
HUBUNGAN SISTEM KEARSIPAN DENGAN KEPUASAN PELAYANAN ADMINISTRASI PASIEN Nadila Agustina; Muhammad Aditya Rachman
Nusadaya Journal of Multidiciplinary Studies Vol. 3 No. 2 (2026): Nusadaya Journal of Multidiciplinary Studies, April 2026
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v3i2.164

Abstract

A filing system is a crucial component in supporting the quality of patient administration services in healthcare facilities. Proper archive management enables the recording, storage, and retrieval of patient data to be carried out quickly, accurately, and efficiently. This study aims to analyze the relationship between a filing system and patient satisfaction with administrative services. A quantitative analysis approach was used, examining various aspects of archiving, such as speed of data access, information accuracy, and document security. The results indicate that an effective filing system positively impacts patient satisfaction, particularly in terms of service time, data accuracy, and ease of administrative processes. Conversely, a disorganized filing system can lead to service delays, data errors, and reduced patient trust. Therefore, it can be concluded that improving the quality of the filing system is a crucial factor in enhancing patient satisfaction with administrative services. Therefore, standardized and technology-based archive management is needed to support more optimal services.
PENGARUH DIGITALISASI ARSIP TERHADAP KECEPATAN PELAYANAN ADMINISTRASI DI PUSKESMAS MATARAM Nurul Kamilah; Muhammad Aditya Rachman
Nusadaya Journal of Multidiciplinary Studies Vol. 3 No. 2 (2026): Nusadaya Journal of Multidiciplinary Studies, April 2026
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v3i2.165

Abstract

Healthcare administration is a crucial element in supporting smooth operations and accurate patient information in primary healthcare facilities. This study aims to analyze the impact of archive digitization on the speed of administrative services at the Mataram Community Health Center (Puskesmas), West Nusa Tenggara. The method used is a literature study (library research) by collecting and analyzing data from various relevant scientific sources such as Google Scholar and government journal portals. The results of the discussion indicate that the transition from conventional archiving to digital systems, such as Electronic Medical Records (RME) and SIMPUS, can significantly reduce patient waiting times through instant data access using NIK or medical record numbers. Digitalization acts as an accelerator that eliminates physical bureaucratic barriers and minimizes the risk of document loss. However, the main challenge faced is the readiness of human resources who still experience technological stuttering. Therefore, a structured staff training and development program is needed, including technical workshops and a peer-to-peer mentoring system to ensure the system's suitability and service efficiency.
ANALISIS KEAMANAN ARSIP DIGITAL DALAM ADMINISTRASI RUMAH SAKIT Hanisa Zuria Syafitri; Muhammad Aditya Rachman
Nusadaya Journal of Multidiciplinary Studies Vol. 3 No. 2 (2026): Nusadaya Journal of Multidiciplinary Studies, April 2026
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v3i2.166

Abstract

Digital transformation in the healthcare sector through the implementation of Electronic Medical Records (EMR) and digital archives has become a key strategy for improving the efficiency and quality of public services. However, this transition faces significant challenges related to data security, patient privacy, and human resource readiness. This article aims to analyze health information security management strategies and formulate steps to optimize digital transformation. This research uses a qualitative approach with library research through secondary data collection from the internet, including scientific journals, official reports, and government regulations. The findings indicate that despite the availability of technologies such as electronic signatures and access control, security risks often arise due to human error and incomplete standard operating procedures (SOPs). Strategies for strengthening infrastructure, ongoing digital literacy training for healthcare workers, and synchronizing national policies are key to ensuring the integrity and confidentiality of patient data.
SOSIALISASI DAN EDUKASI HUKUM KESEHATAN TENTANG PERTANGGUNGJAWABAN TENAGA MEDIS ATAS RISIKO MEDIS DALAM PELAYANAN KESEHATAN BAGI MASYARAKAT DESA BAGIK POLAK Khairunisyah; Adhar; Lalu Kesa Rahmatullah; Rahmad Hidayah; Yulia Nurrahmawati; Muhammad Aditya Rachman; Sri Rahmawati
Nusadaya Journal of Multidiciplinary Studies Vol. 3 No. 3 (2026): Nusadaya Journal of Multidiciplinary Studies, May 2026
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v3i3.167

Abstract

This community service program aims to enhance public understanding of the legal accountability of medical personnel regarding medical risks in healthcare services while also strengthening awareness of healthy living practices in Bagik Polak Village. The primary issue faced by the community is the low level of health law literacy, particularly in distinguishing between medical risks and malpractice, which often leads to misunderstandings toward medical personnel. The implementation method employed a socialization and educational approach through stages of preparation, execution, evaluation, and follow-up. The program involved lecturers from Universitas Bima Internasional MFH, medical personnel from Bagik Polak Community Health Center, village authorities, and local community members. The materials delivered included health law education, medical risks, malpractice, healthy lifestyle practices, and basic health consultations. The results demonstrated an improvement in community understanding of the differences between medical risks and malpractice, increased health law awareness, and strengthened public trust in medical personnel and the healthcare system. Furthermore, the program successfully encouraged behavioral changes toward healthier lifestyles. Therefore, this community service activity proved effective as a means of community empowerment through preventive health law education and contributed to fostering a more harmonious relationship between the community and medical personnel.
PEMANFAATAN ARSIP RESEP DALAM ANALISIS TINGKAT KEPATUHAN DOKTER PADA PENULISAN RESEP PASIEN RAWAT JALAN DI RUMAH SAKIT UMUM KOTA MATARAM Muhammad Aditya Rachman; Muhammad Habibullah Aminy; Lale Ajeng Khalifatun Wardani; Slamet Mardiyanto Rahayu
Nusadaya Journal of Multidiciplinary Studies Vol. 3 No. 3 (2026): Nusadaya Journal of Multidiciplinary Studies, May 2026
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v3i3.169

Abstract

Prescription records are an essential form of dynamic archives in healthcare institutions that support administrative accountability and clinical decision-making. This study aims to analyze physicians’ compliance in prescription writing based on prescription archive data of outpatients at Mataram City General Hospital. The research used a descriptive quantitative method with a cross-sectional approach supported by archival document analysis. A total of 200 prescription records were analyzed using completeness indicators based on pharmaceutical service standards. The results showed that the level of physician compliance reached 78%, categorized as fairly good. However, several components such as dosage, physician signature, and patient identity were still incomplete. From an archival perspective, properly managed prescription records enable systematic, accurate, and accountable evaluation of healthcare services. This study highlights the importance of strengthening archival management systems to improve data quality and patient safety.
EVALUASI SISTEM DISPOSISI SURAT DALAM ADMINISTRASI RUMAH SAKIT Arma Anugrah Febriani; Muhammad Aditya Rachman; Muhammad Habibullah Aminy; Lale Ajeng Khalifatun Wardani; Slamet Mardiyanto Rahayu
Nusadaya Journal of Multidiciplinary Studies Vol. 3 No. 3 (2026): Nusadaya Journal of Multidiciplinary Studies, May 2026
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v3i3.170

Abstract

The mail disposition system is a crucial component in hospital administration, serving as a mechanism to ensure effective information flow, coordination, and decision-making processes. This study aims to evaluate the effectiveness of the mail disposition system in hospital administration based on recent scientific literature. The research method employed is a descriptive qualitative approach through a literature review. The findings indicate that the implementation of an electronic disposition system significantly improves efficiency, accuracy, and transparency in administrative processes. However, several challenges persist, including limited technological infrastructure, inadequate human resource competencies, and resistance to digital transformation. Therefore, the integration of a comprehensive electronic disposition system is recommended to enhance hospital administrative performance and service quality.
ANALISIS WAKTU TEMU KEMBALI ARSIP PELAYANAN ADMINISTRASI RUMAH SAKIT MATARAM Melinda; Muhammad Aditya Rachman; Muhammad Habibullah Aminy; Lale Ajeng Khalifatun Wardani; Slamet Mardiyanto Rahayu
Nusadaya Journal of Multidiciplinary Studies Vol. 3 No. 3 (2026): Nusadaya Journal of Multidiciplinary Studies, May 2026
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v3i3.171

Abstract

This study aims to analyze the efficiency of records management by measuring the retrieval time of administrative service archives at Mataram Hospital as an effort to improve the quality of healthcare services. Using a descriptive quantitative method with an observational approach to 50 document request transactions in April 2026, the results showed that the average time required to retrieve archives was 13.5 minutes, which still exceeds the threshold of the Standard Operating Procedure (SPO) set at a maximum of 10 minutes, with a standard fulfillment rate of only 60%. The constraint analysis revealed that this delay was triggered by limited storage capacity causing overcrowded document arrangement, a high frequency of misplaced documents (misfile) due to undisciplined use of outguides (tracers) during peak hours, and suboptimal archive room lighting. The impact of this condition directly extends queues at the administration counter and hinders the speed of both managerial and medical decision-making. As a strategic solution, this study recommends reorganizing the archive layout to be more ergonomic, conducting periodic disposal of inactive records, and accelerating the transformation toward a digital archiving system to minimize dependence on physical searching. The implementation of these solutions is expected to ensure data security, enhance patient safety through rapid information availability, and optimize the overall quality of administrative services at Mataram Hospital.
Co-Authors Adhar Alfareza Andi Muhammad Aminullah Annisaturrahmah Himawan Ardiyanna Arma Anugrah Febriani Atika Pikriyani Ramdhani Erni Erdita Hanisa Zuria Syafitri Heni Widhi Amelya Indah Rosada Aini Indri Sari Kadek Dwipa Citra Lestari Khairunisyah Lale Ajeng Khalifatun Wardani Lalu Kesa Rahmatullah Melinda Muhammad Alfi Alfarizi Muhammad Habibullah Aminy Nadila Agustina Nurhalifah Nurul Haminiah Nurul Kamilah Rahmad Hidayah Rosita Slamet Mardiyanto Rahayu Sri Rahmawati Tia Nadila Yulia Nurrahmawati