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THE EFFECTIVENESS OF THE MARRIAGE MANAGEMENT INFORMATION SYSTEM (SIMKAH) IN IMPROVING THE QUALITY OF MARRIAGE ADMINISTRATION SERVICES AT THE OFFICE OF RELIGIOUS AFFAIRS (KUA) OF CANDI SUB-DISTRICT Zahraamadhani, Salsabila Az; Mursyidah, Lailul
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.334

Abstract

Objective: This study aims to evaluate the effectiveness of the implementation of the Marriage Management Information System (SIMKAH) in improving the quality of marriage administrative services at the Office of Religious Affairs (KUA) in Candi District. Method: A descriptive qualitative approach was employed, utilizing data collection techniques such as in-depth interviews, direct observation, and document analysis, and data were analyzed using the interactive model of Miles and Huberman, with triangulation applied to ensure data validity. Result: The findings reveal that SIMKAH enhances service responsiveness by improving time efficiency and digital access, reinforces transparency through the disclosure of costs and procedures, and strengthens internal accountability via auditable digital records, however, the implementation still faces several challenges, including limited infrastructure, low digital literacy among the community, and suboptimal functionality of interactive features such as data revision and complaint tracking. Novelty: These findings suggest that SIMKAH holds significant potential as a form of digital transformation in public services, nevertheless, further development is needed to ensure greater inclusiveness and public participation, and this study contributes to the formulation of digital policy improvements in marriage service administration, particularly at the sub-district level.
THE IMPLEMENTATION OF E-GOVERNMENT THROUGH THE VILLAGE INFORMATION SYSTEM (SID) IN KUREKSARI VILLAGE, WARU DISTRICT, SIDOARJO REGENCY Purnomo, Fellita Intan Putri; Mursyidah, Lailul
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.349

Abstract

Objective: This study aims to analyze the implementation of the Village Information System (SID) in Kureksari Village in accordance with Sidoarjo Regent Regulation Number 98 of 2022, focusing on the factors that support and hinder the provision of transparent information services for the community. Method: A qualitative descriptive case study approach was employed, with data collected through observation, interviews, and documentation, and analyzed using Indrajit’s (2005) balanced e-government scorecard framework, which includes the dimensions of benefits, efficiency, participation, transparency, and change management. Results: The findings reveal that supporting factors include adequate budget allocation for facilities, infrastructure, and SID procurement, as well as strong participation from community organizations and NGOs that actively contribute to system utilization. However, inhibiting factors persist, including ineffective website implementation, limited technological skills among village staff due to insufficient training, and frequent system errors caused by overlapping electronic service platforms. Novelty: This research contributes by applying the balanced e-government scorecard to evaluate SID at the village level, offering new insights into how financial resources and community participation can strengthen implementation, while highlighting the urgent need for capacity building and system integration to ensure more effective and transparent village governance.
THE EFFECTIVENESS OF THE SIDOARJO FINANCIAL INFORMATION SYSTEM (SIKSDA) IN IMPROVING REGIONAL FINANCIAL MANAGEMENT PERFORMANCE AT THE REGIONAL FINANCIAL AND ASSET MANAGEMENT AGENCY OF SIDOARJO REGENCY Anggraeni, Wiwik; Choiriyah, Ilmi Usrotin
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.353

Abstract

Objective: This study aims to evaluate the effectiveness of the implementation of the Sidoarjo Financial Information System (SIKSDA) in improving the performance of regional financial management at the Regional Financial and Asset Management Agency (BPKAD) of Sidoarjo Regency. Method: The research employed a qualitative descriptive approach, with data collected through in-depth interviews, observations, and documentation studies, and the analysis was guided by Richard M. Steers' theory of organizational effectiveness, which emphasizes goal achievement, integration, and adaptation. Results: The findings indicate that SIKSDA has enhanced the financial reporting process by improving speed and accuracy, ensuring timely achievement of budget targets, facilitating integration with tax, procurement, and asset systems, and demonstrating strong adaptability to regulatory changes through regular training, system maintenance, and risk mitigation. Novelty: This study highlights the role of SIKSDA as a model for effective digital-based financial governance at the local government level, showing how integrated financial information systems not only increase efficiency and accountability but also provide strategic adaptability, offering insights and practical implications for other regions seeking to strengthen their financial management practices.
IMPLEMENTATION OF VILLAGE INFORMATION SYSTEM (SID) AS A FORM OF VILLAGE GOVERNMENT DIGITAL GOVERNANCE Muluk, Farid Anfasa; Agustina, Isna Fitria
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.359

Abstract

Objective: This study aims to evaluate the implementation of the Village Information System (SID) as a form of digital governance in Sugihwaras Village, Candi Sub-district, Sidoarjo Regency. Method: Descriptive qualitative approach using semi-structured interviews with village officials (village head, village secretary, SID operator), direct observation of activities in the village office and SID website, and documentation study of village regulations, financial reports, and population data. Data analysis followed a cycle of reduction, presentation, and verification according to Miles & Huberman.   Results:  The results showed that the SID began operating in 2022 and has replaced manual processes with a website platform that provides modules on village profiles, news/announcements, self-service, documentation, and superior products. The implementation of SID improves administrative efficiency, budget transparency, and citizen participation, especially the younger generation, although community digital literacy and the quality of internet connections are still major obstacles. Support from the local government and village institutions plays an important role in the smooth implementation.   Novelty: The novelty of this study lies in the use of the New Public Management (NPM) framework to assess the integration of the principles of efficiency, transparency, accountability, and public orientation in the implementation of SID at the village level. In addition, this study maps the challenges of digital literacy and infrastructure in villages, and formulates applicable policy recommendations for sustainable information technology-based institutional capacity building.
INNOVATION OF AN APPLICATION BASED INDEPENDENT VILLAGE INFORMATION SYSTEM (SI EMAN) IN THE DEVELOPMENT OF E-GOVERNMENT IN KETIMANG VILLAGE Wahyuningsih, Yiyin Antias; Choiriyah, Ilmi Usrotin
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.371

Abstract

Objective: This study aims to analyze and describe the innovation of the application-based Independent Village Information System (Si Eman) in supporting the development of e-government in Ketimang Village. The research focuses on evaluating the system's effectiveness in improving administrative processes and public service delivery at the village level. Method: The research uses a descriptive qualitative approach. Data were collected through in-depth interviews with village officials, direct observations of system usage, and documentation review. Both primary and secondary data sources were utilized to ensure comprehensive insights.  Results:  The findings reveal that the Si Eman application has several innovative attributes. First, it offers a relative advantage by simplifying data management and reducing the risk of data loss. Second, its compatibility with existing village needs and work processes facilitates easier adoption. Third, complexity is still a challenge due to limited digital literacy among staff and occasional technical issues. Fourth, observability is enhanced through regular training programs that improve user understanding and encourage system utilization.  Novelty: The study contributes to the literature on rural e-government by showcasing how a locally developed application like Si Eman can effectively bridge digital gaps in village administration. It highlights the importance of context-specific innovations that are aligned with local capacities and emphasizes the role of digital training in ensuring successful implementation.
IMPLEMENTATION OF A WEB-BASED DIGITAL TOURISM INFORMATION SYSTEM AT THE DEPARTMENT OF YOUTH, SPORTS, AND TOURISM (DISPORAPAR) IN MOJOKERTO Umaningrum, Cahyani; Rodiyah, Isnaini
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.378

Abstract

Objective: The research aims to analyze how the TIC system contributes to enhancing destination attractiveness and supporting regional tourism development through digitalization. Method: A descriptive qualitative approach was applied, with data collected through in-depth interviews, observation, and document analysis. The analysis was guided by George C. Edwards III’s policy implementation theory, focusing on four variables: communication, resources, disposition of implementers, and bureaucratic structure. Results: The findings reveal that the Web TIC implementation remains suboptimal, hindered by weak internal communication, limited IT resources and funding, low implementer motivation, and rigid bureaucratic processes that delay decision-making. Despite these challenges, the system demonstrates potential as a tool for improving accessibility to tourism information. Novelty: This study contributes by applying a policy implementation framework to assess digital tourism innovation at the regional level, emphasizing the need for structured communication, human resource development, dedicated budgets, and cross-sector collaboration to ensure effective and sustainable digital tourism information management.
EFFECTIVENESS OF FAMILY INFORMATION SYSTEM (SIGA) IN IMPROVING THE QUALITY OF FAMILY PLANNING SERVICES AT BKKBN JATIM Dinda, Adinda Rahma Anisa; Choiriyah, Ilmi Usrotin
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.380

Abstract

Objective: This study aims to analyze the implementation of the Family Information System (FIS) in family planning data management at BKKBN East Java. This study also aims to evaluate the impact of using SIGA on operational efficiency and service quality in the field. Methods: This study used a descriptive qualitative approach with data collection through interviews, observation, and document analysis related to SIGA implemented in BKKBN East Java. The research subjects consisted of BKKBN officers and beneficiaries of the family planning program. The data collected was analyzed to describe how SIGA operates and affects service performance. Results: The results showed that the implementation of SIGA has successfully improved the efficiency of data recording and reporting of family planning activities. The system speeds up administrative processes and minimizes errors in data management. However, challenges related to the quality of technological infrastructure and limited internet networks in some areas are still an obstacle to the optimal implementation of SIGA. Novelty: This research offers a contribution to understanding the impact of information technology implementation in family planning data management in Indonesia. The success of SIGA in East Java can serve as a model for similar implementation in other regions, with a focus on improving infrastructure and developing features that are more in line with field needs.
THE ROLE OF THE INSTAGRAM ACCOUNT @INFODARJO IN THE DISSEMINATION OF LOCAL INFORMATION IN SIDOARJO Kusuma, Bagas; Istiqomah
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.436

Abstract

Objective: This research aims to understand the role of the Instagram account in spreading local information. Method: This study uses a descriptive qualitative method to analyze 'The Role of Instagram Account @infodarjo in the Dissemination of Local Information in Sidoarjo.' This research employs observation and account analysis as data collection techniques. Observations will be made by monitoring the activities that occur. Account analysis will be conducted by analyzing the activities carried out through the platform, from story posts, photo or video uploads on the account, to the responses received from social media users. Results: Based on the observations that have been made, this account actively shares information about current events, traffic, local events, and various public services. The speed and consistency in uploading information make it easier for the community to obtain the latest news compared to conventional media. Instagram accounts like @infodarjo serve as an alternative medium that is fast, interactive, and easily accessible to the public, especially the younger generation. The high level of user interaction indicates that this account is not only a medium for conveying information but also a platform for communication and discussion for the people of Sidoarjo. Novelty: Instagram accounts like @infodarjo serve as an alternative medium that is fast, interactive, and easily accessible to the public, especially the younger generation. The high level of user interaction indicates that this account is not only a medium for conveying information but also a platform for communication and discussion for the people of Sidoarjo.
AN ANALYSIS OF FOLLOWERS’ RECEPTION OF BPJS KESEHATAN’S INSTAGRAM AS A SOURCE OF HEALTH INSURANCE INFORMATION Amar, Muhammad; Rochmaniah, Ainur
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.467

Abstract

Objective: This study aims to analyze followers’ reception of the BPJS Kesehatan Instagram account as a medium for disseminating information on the National Health Insurance (JKN) program. Method: A descriptive qualitative approach was employed using Stuart Hall’s encoding-decoding theory, with data collected through in-depth interviews with ten active followers of the @bpjskesehatan_ri account and content observation throughout 2024. Results: The findings show that most informants occupy a dominant-hegemonic position, accepting the messages as intended, while smaller groups demonstrate negotiated or oppositional readings. Notably, 80% of participants were based in East Java, with 60% from Sidoarjo Regency, indicating that geographic context shapes message interpretation. Although reception was generally positive, criticisms emerged regarding the use of technical language and limited interactivity, suggesting the need for more accessible and engaging communication. Novelty: This study provides new insights into how geographic and linguistic factors influence audience reception of digital public communication, emphasizing the importance of localized and interactive strategies in enhancing the effectiveness of social media use by public institutions.
THE EFFECTIVENESS OF THE VILLAGE INFORMATION SYSTEM IN THE REALIZATION OF E-GOVERNMENT Hanum, Fiqriyah; Agustina, Isna Fitria
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.471

Abstract

Objective: This study aims to analyze the effectiveness of the Village Information System (SID) in realizing e-government in Sumokali Village, Candi District, Sidoarjo Regency, by emphasizing the accuracy of program targets, socialization, objectives, and monitoring as explained in the theory of effectiveness by Budiani. Method: The research uses a descriptive qualitative approach with data collection techniques in the form of interviews, observations, and documentation, as well as data analysis following the Miles and Huberman model. Results: The results of the study show that SID has been targeted at the village community as recipients of information, but its use has not been evenly distributed due to differences in digital literacy. Socialization is still limited through WhatsApp groups so that it does not reach all residents, while the program's goals have not been fully achieved because the system has not been optimally managed and the community relies more on unofficial social media. Program monitoring is carried out through visit traffic and village evaluation forums, but it is still administrative and has not touched the quality of utilization. Overall, the effectiveness of SID in Sumokali Village has not been optimal. Novelty: These findings confirm that the success of e-government implementation at the village level is not only determined by the existence of a digital system, but also the readiness of human resources, digital literacy, and local institutional support, so this study makes a new contribution to examining the practical obstacles to SID implementation at the village level.

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