cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
Onsardi Onsardi
Contact Email
onsardi@umb.ac.id
Phone
+6282245906664
Journal Mail Official
jbmp@umsida.ac.id
Editorial Address
Fakultas Bisnis, Hukum dan Ilmu Sosial, Universitas Muhammadiyah Sidoarjo , Indonesia
Location
Kab. sidoarjo,
Jawa timur
INDONESIA
JBMP (Jurnal Bisnis, Manajemen dan Perbankan)
Published by Universitas Muhammadiyah Sidoarjo
ISSN : 23384409     EISSN : 25284649     DOI : https://doi.org/10.21070/jbmp.v7i2.1521
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Management Science, include: Marketing Management Finance Management Human Resources Management Management Science, include: Marketing Management Finance Management Human Resources Management Management Science, include: Marketing Management Finance Management Human Resources Management Management Science, include: Marketing Management Finance Management Human Resources Management
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 190 Documents
 15   16   17   18   19 
Job Stress and Workload as Determinants of Employee Performance: Mediated by Job Satisfaction Evidence from UD. XYZ Kediri: Stres Kerja dan Beban Kerja sebagai Penentu Kinerja Karyawan: Dimediasi oleh Kepuasan Kerja Bukti dari UD. XYZ Kediri Harianto, Kukuh; Kusuma Wardhani, Rike
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Vol. 12 No. 1 (2026): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jbmp.v12i1.2290

Abstract

This study investigates how work stress, workload, and job satisfaction influence employee performance at UD XYZ is a trading-sector SME. Specifically, the study examines the mediating role of job satisfaction in the relationships between work stress, workload, and performance. A quantitative associative research design was employed with a population of 35 employees using saturated sampling. Data were collected via structured questionnaires and analyzed using SPSS 26, including validity and reliability testing, classical assumption testing, regression analysis, and path analysis. The results indicate that work stress significantly reduces job satisfaction and performance, while job satisfaction positively affects performance. Job satisfaction mediates the relationship between work stress and performance, serving as a psychological buffer that mitigates the effects of stress. In contrast, workload does not significantly influence job satisfaction or performance, nor does job satisfaction mediate the impact of workload. These findings imply that managing work stress and enhancing job satisfaction are crucial for sustaining employee performance in SMEs. However, the study is limited by its small sample size and focus on a single company. Therefore, caution should be exercised when generalizing the results, and opportunities exist for broader, multi-organizational research.
The Mediating Role of Sustainability Reporting on CSR, Dividend Policy, Profitability, Firm Size and Firm Value: Peran Mediasi Pelaporan Keberlanjutan terhadap CSR, Kebijakan Dividen, Profitabilitas, Ukuran Perusahaan, dan Nilai Perusahaan Permata, Irma Sari; Mulyadi; Subhan, M. Nuruddin
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Vol. 12 No. 1 (2026): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jbmp.v12i1.2297

Abstract

This study examines the effects of Corporate Social Responsibility (CSR), Dividend Policy (DPR), Profitability (ROA), and Firm Size (SIZE) on Firm Value (Tobin’s Q), with Sustainability Reporting (SR) as a mediating variable in manufacturing companies in Indonesia. This study employs a quantitative approach using secondary data obtained from the annual reports of manufacturing firms listed on the Indonesia Stock Exchange (IDX) for the 2019–2024 period. Multiple regression and path analyses were conducted to test both the direct and indirect relationships among the variables. The findings reveal that CSR, Dividend Policy, and Profitability significantly influence Firm Value, both directly and indirectly through sustainability reporting. Additionally, sustainability reporting is proven to partially mediate the association between these determinants and Firm Value, demonstrating that transparency in sustainability disclosure enhances corporate reputation and investor confidence. This study contributes to the body of literature on corporate sustainability by emphasizing the strategic role of sustainability reporting in optimizing firm value within emerging market settings.
Health-Oriented Retail Strategies: How the Perceived Accessibility of Nutri-Level Labels Influences Customer Attitudes, Satisfaction, Repurchase Intentions, and Loyalty: Strategi Ritel Berorientasi Kesehatan: Bagaimana Persepsi Aksesibilitas Label Tingkat Nutrisi Mempengaruhi Sikap Pelanggan, Kepuasan, Niat Pembelian Ulang, dan Loyalitas Pratama, Wildan Avian; Alfaricha, Tita; Wibowo, Ardy
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Vol. 12 No. 1 (2026): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jbmp.v12i1.2302

Abstract

The implementation of Nutri-Level Labels (NLL) is promoted more and more as a policy tool to support healthier consumer choices in Indonesia; however, the empirical evidence regarding the effects of the accessibility of these labels on customer behavior in retail environments is scarce. This study is aimed at examining the influence of customer perceptions of accessibility of Nutrition Level Labels to customer attitudes, customer satisfaction, retail customer loyalty, and customer re-purchase intention. Using a quantitative approach, data were gathered from 320 respondents using purposive sampling through a structured survey and analyzed using Partial Least Squares-Structural Equation Modeling (PLS-SEM). The results suggest that the academic attitude and satisfaction, customer loyalty, and commitment to purchase of customers have a significant positive impact on customer attitudes and satisfaction because of the perceived accessibility of nutrition labels. Furthermore, customer attitudes as well as customer satisfaction are capable of mediating the connection between nutrition label accessibility and customer loyalty and repurchase intentions at retail. These findings suggest that when retail stores make it easy for visitors to find easily accessible nutrition labels, it can shape customer behavior. This study points to the importance of retail strategies in the organization of health-oriented stores by providing store layouts with user-centered and product nutrition-level information and offers practical implications for retailers and policy makers in the development of health-oriented retail environments.
Digital Workload and Technostress on Employee Performance: The Mediating Role of Digital Fatigue: Beban Kerja Digital dan Teknostres terhadap Kinerja Karyawan: Peran Mediasi Kelelahan Digital Anggraini, Astri Sabrina; Wulandari, Fitri
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Vol. 12 No. 1 (2026): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jbmp.v12i1.2309

Abstract

This study investigates how digital workload and technostress affect employee performance, with digital fatigue as a mediating factor in digitally intensive work environments. Using a quantitative survey approach, data were collected from 201 respondents selected through purposive and snowball sampling and analyzed using partial least squares structural equation modeling (PLS-SEM). Results reveal that digital workload has a significant direct positive effect on performance but does not indirectly affect it through digital fatigue. In contrast, technostress has no direct effect on performance, but significantly impacts performance indirectly through digital fatigue. These findings highlight the complex dynamics between digital stressors and worker outcomes, suggesting that organizations should differentiate between types of digital pressures when designing interventions. Practical implications include the need for targeted strategies to manage technostress and digital fatigue, such as digital detox programs, mindful technology use policies, and workload design tailored to digital work contexts.
The The Impact of Generative Artificial Intelligence on Relationship Marketing and Brand Value": A Field Study of Employees in Battery and Tire Manufacturing Companies in Iraq: Dampak Kecerdasan Buatan Generatif terhadap Pemasaran Hubungan dan Nilai Merek": Studi Lapangan terhadap Karyawan di Perusahaan Manufaktur Baterai dan Ban di Irak Hussein , Sajjad Khalaf
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Vol. 12 No. 1 (2026): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jbmp.v12i1.2311

Abstract

This study examines how generative artificial intelligence (AI) enhances brand value in automotive tire and battery manufacturing companies, with relationship marketing acting as a mediating factor. A descriptive-analytical approach was used, surveying 151 purposively selected employees from marketing, sales, customer service, and IT departments. Data were analyzed using correlation and regression techniques, with measurements showing high reliability (Cronbach’s Alpha: 0.856–0.917) and suitability for parametric analysis. Results indicate a strong positive relationship between AI and relationship marketing (r = 0.739), and regression confirms that AI significantly influences both relationship marketing (explaining 54.7% of variance) and brand value (48.5% explained variance), with relationship marketing contributing to a total mediation effect of 62.4%. The findings conclude that integrating AI into customer engagement strategies significantly boosts brand value through improved relationship marketing. This study provides strategic insights for firms aiming to leverage AI technologies to build customer trust, strengthen brand equity, and gain competitive advantage in industrial markets.
Financial Feasibility of Sugar and Alcohol Agroindustries: Kelayakan Finansial Agroindustri Gula dan Alkohol Saleh, Rahmat; Wulandari, Nurafifah
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Vol. 12 No. 1 (2026): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jbmp.v12i1.2314

Abstract

This study evaluates the financial feasibility of an agro-industrial project by PT XYZ, which processes sugar and alcohol, using key investment appraisal metrics. A quantitative financial analysis was conducted employing Net Present Value (NPV), Internal Rate of Return (IRR), Payback Period (PP), and Profitability Index (PI). Results indicate a positive NPV, confirming the project’s potential for profit, and a high PI, reflecting efficient capital use. The investment is recoverable within 2 years and 5 months, demonstrating a short payback period. However, the relatively low IRR highlights financial risks linked to raw material price fluctuations and market uncertainty. These findings provide critical insights for agro-industrial investors and managers, emphasizing the need for robust risk mitigation strategies alongside strong financial indicators when making investment decisions.
Building Customer Satisfaction through Trust: Service Quality, Perceived Value, and Experience at SPKLU UB Disyan PLN Batam: Membangun Kepuasan Pelanggan melalui Kepercayaan: Kualitas Layanan, Nilai yang Dirasakan, dan Pengalaman di SPKLU UB Disyan PLN Batam Kasidi, Daniel; Puspitasari, Ayu; Salsabilah, Natasha; Metriani, Viona; Wirawan, Adhitomo
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Vol. 12 No. 1 (2026): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jbmp.v12i1.2318

Abstract

Customer satisfaction represents a critical indicator of service performance and organizational sustainability in service-based industries. In the electric vehicle charging services, customer satisfaction not only reflects customers evaluative judgments of service encounters but also determines their intention to continue usage and maintain long-term relationships with the provider.  This study examines the interconnections among service quality, perceived value, customer experience, trust, and customer satisfaction at SPKLU UB Disyan PLN Batam. The population of this study consists of the people of Batam City, particularly users of the SPKLU UB Disyan PLN Batam service. The study aims to analyze the influence of service quality, perceived value, and customer experience on customer satisfaction, with trust serving as a mediating variable. This research employed a quantitative approach using survey data collected from 155 respondents selected through nonprobability purposive sampling, namely customers who had used the SPKLU service within the last six months. This sampling technique is appropriate because the study requires respondents who have direct experience with SPKLU services, ensuring that the data collected are relevant and reflective of actual service evaluations. Purposive sampling is widely used in service research where specific criteria are necessary to obtain valid and meaningful insights. Data were analyzed using Structural Equation Modeling–Partial Least Squares. The results indicate that service quality, perceived value, and customer experience have positive and significant effects on customer satisfaction. These findings emphasize the importance of enhancing service performance and building customer trust to improve customer satisfaction in electric vehicle charging services in Batam City.
Social Media Marketing, Product Quality, and Viral Marketing Effects on Scarlett Skincare Purchase Decisions with Brand Awareness as Mediator : Pemasaran Media Sosial, Kualitas Produk, dan Efek Pemasaran Viral terhadap Keputusan Pembelian Scarlett Skincare dengan Kesadaran Merek sebagai Mediator Rofiana, Nia; Sutono; Puspita Rini, Gilang
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Vol. 12 No. 1 (2026): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jbmp.v12i1.2320

Abstract

Purchase decisions are an important indicator of the success of marketing strategies in the skincare industry. Understanding the factors that influence consumer purchase decisions is essential for companies to strengthen competitiveness and build sustainable customer relationships. This study aims to examine the influence of social media marketing, product quality, and viral marketing on the purchase decisions of Scarlett skincare products, with brand awareness acting as a mediating variable. This research uses a quantitative approach with an associative design. The population of this study consists of consumers who have used or purchased Scarlett skincare products. The sample was determined using purposive sampling based on specific criteria related to product usage experience. Data were collected through an online questionnaire using a Likert scale. The data were analyzed using Structural Equation Modeling (SEM) with AMOS to test the measurement and structural models. The results indicate that social media marketing, product quality, and viral marketing have a positive influence on brand awareness. Furthermore, these variables also positively affect consumers’ purchase decisions. Brand awareness also plays a mediating role in strengthening the relationship between marketing activities, product quality, and consumer purchase decisions. These findings support the Stimulus–Organism–Response (SOR) theory, which explains that external marketing stimuli and product attributes influence consumer responses through internal cognitive processes such as brand awareness.
The Role of Organizational Commitment in Mediating the Influence of Leadership and Integrity on the Performance of Employees at the Maluku High Prosecutor's Office: Peran Komitmen Organisasi dalam Memediasi Pengaruh Kepemimpinan dan Integritas terhadap Kinerja Pegawai di Kejaksaan Tinggi Maluku Lating, Ulfa Sakinah; Kustiningsih, Nanik; Rahayu, Sri
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Vol. 12 No. 1 (2026): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jbmp.v12i1.2326

Abstract

This study investigates how integrity and leadership influence organizational performance, with organizational commitment as a mediating factor, focusing on 140 permanent employees at the Maluku High Prosecutor’s Office in Indonesia. A quantitative approach was employed using questionnaires, and data were analyzed using SPSS through descriptive and inferential statistical techniques. Results show that both leadership and integrity have a positive and significant impact on organizational performance. Leadership also strengthens organizational commitment, which in turn enhances performance. Notably, organizational commitment fully mediates the relationship between integrity and performance, indicating its critical role in translating ethical behavior into effective outcomes. These findings imply that public institutions should prioritize ethical leadership development and foster a culture of integrity and commitment to improve overall performance. Strengthening these internal values can lead to more accountable, efficient, and effective public service delivery.
Click, Trust, Buy: How Digital Signals Override Rationality in Student E-Commerce Choices on Shopee: Klik, Percaya, Beli: Bagaimana Sinyal Digital Menggantikan Rasionalitas dalam Pilihan E-Commerce Mahasiswa di Shopee Hariasih, Misti
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Vol. 12 No. 1 (2026): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jbmp.v12i1.2335

Abstract

Purchasing decisions are a critical factor influencing consumer behaviour in digital marketplaces, particularly on platforms like Shopee. This study examines the influence of digital marketing, marketing communication, and product quality on purchasing decisions among students of Muhammadiyah University of Sidoarjo on the Shopee e-commerce platform. The research applies a quantitative approach, with data collected through an online questionnaire distributed via Google Forms. In this study, the population targeted by the researcher is students of the Management Study Program at Universitas Muhammadiyah Sidoarjo, with a total of 1,550 students, based on data obtained from the Academic Directorate of Universitas Muhammadiyah Sidoarjo. The sample consisted of 100 respondents, determined using the Slovin formula and selected using purposive sampling, with the criteria that respondents were students who had experience purchasing products through Shopee. The collected data were analysed using multiple linear regression with the assistance of SPSS version 25, preceded by validity, reliability, and classical assumption tests to ensure the accuracy and reliability of the regression model. The findings indicate that Digital Marketing, marketing communication, and product quality have a significant influence on students’ purchasing decisions on the Shopee platform. Effective Digital Marketing strategies and clear marketing communication play an important role in shaping consumer perceptions and encouraging purchase intentions.

Page 19 of 19 | Total Record : 190

 15   16   17   18   19 

Filter by Year

2014 2026


Reset
Filter By Issues
All Issue Vol. 12 No. 1 (2026): April Vol. 11 No. 2 (2025): September Vol. 11 No. 1 (2025): April Vol. 10 No. 2 (2024): September Vol. 10 No. 1 (2024): April Vol. 9 No. 2 (2023): September Vol 9 No 1 (2023): April Vol. 9 No. 1 (2023): April Vol. 8 No. 2 (2022): September Vol 8 No 2 (2022): September Vol 8 No 1 (2022): April Vol. 7 No. 2 (2021): September Vol 7 No 2 (2021): September Vol. 7 No. 1 (2021): March Vol 6 No 2 (2020): September Vol. 6 No. 2 (2020): September Vol 6 No 1 (2020): March Vol. 6 No. 1 (2020): March Vol. 5 No. 2 (2019): September Vol 5 No 1 (2019): March Vol. 5 No. 1 (2019): March Vol. 4 No. 2 (2018): September Vol 4 No 2 (2018): September Vol 4 No 1 (2018): March Vol. 4 No. 1 (2018): March Vol. 3 No. 2 (2017): September Vol 3 No 2 (2017): September Vol 3 No 1 (2017): March Vol. 3 No. 1 (2017): March Vol 2 No 2 (2016): September Vol. 2 No. 2 (2016): September Vol 2 No 1 (2016): March Vol. 2 No. 1 (2016): March Vol. 1 No. 2 (2014): September Vol 1 No 2 (2014): September Vol 1 No 1 (2014): March Vol. 1 No. 1 (2014): March More Issue