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Muh Firyal Akbar
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Publik (Jurnal Ilmu Administrasi)
ISSN : 2301573X     EISSN : 25812084     DOI : -
Core Subject : Social,
Publik : (Jurnal Ilmu Administrasi), with ISSN 2301-573X (Print), E-ISSN 2581-2084 (Online) is a Peer-reviewed journal published twice in June and December by the Public Administration Studies Program, Faculty of Economics and Social Sciences, Muhammadiyah University of Gorontalo. Publik: (Jurnal Ilmu Administrasi) aims to disseminate and provide information to the parties concerned in the study of public administration. Publik (Jurnal Ilmu Administrasi) focuses on major issues of Public Administration, State Administration, Development Administration, Office Administration, Bureaucratic Reform, Public Management, Public Policy, Public Service, Law of State Administration, Leadership and Bureaucracy and other specific issues related to Administrative Sciences . Publik: (Jurnal Ilmu Administrasi) has been reexamined by peer victims. Unacceptable in this regard will be the right of the Editorial Board based on the words of colleagues.
Arjuna Subject : -
Articles 211 Documents
Ontology of Literacy in the Workplace: A Phenomenological Perspective Ariwiguna, Wily; Ahmadi, Anas; Sodiq, Syamsul; Rokib, Mohammad
Publik : (Jurnal Ilmu Administrasi) Vol 14, No 2 (2025): December 2025
Publisher : Universitas Muhammadiyah Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31314/pjia.14.2.368-379.2025

Abstract

This study explores the ontological essence of workplace literacy through a phenomenological lens, addressing the evolving demands of modern professional environments that require advanced competencies in literacy, numeracy, and critical thinking. Grounded in the recognition that contemporary workplaces are increasingly complex and text-mediated, this research investigates how reading, writing, and communication practices are enacted, experienced, and interpreted by employees across various sectors in Indonesia. Employing transcendental phenomenology as the methodological framework, the study systematically analyzes both the textural descriptions and structural essences of informants' lived experiences from diverse workplace settings. This dual analysis reveals that literacy exists and manifests within professional contexts as more than just a technical skill. The findings demonstrate that workplace literacy operates simultaneously as a functional competency and as a form of professional consciousness that mediates relationships among individuals, texts, and organizational systems. Literacy emerges as essential for maintaining work consistency, enabling critical self-reflection, and bridging personal values with organizational culture. Furthermore, the study reveals that authentic workplace literacy is deeply rooted in reflective awareness and humanistic values, rather than being confined to instrumental or procedural applications. These insights underscore the necessity of cultivating workplace literacy development programs that prioritize reflexive practice, critical consciousness, and the integration of human-centered values within organizational learning frameworks, ultimately contributing to more meaningful and effective professional communication practices.
Mitigation of Coal Mining Dust Impact: A Focus on Aceh Province’s Environmental Policy Marlizar, Desi; Yunita, Yunita
Publik : (Jurnal Ilmu Administrasi) Vol 14, No 2 (2025): December 2025
Publisher : Universitas Muhammadiyah Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31314/pjia.14.2.%p.2025

Abstract

This study aims to examine the strategies implemented by the Environment Agency in addressing the impacts of dust on the environment, which is prompted by the presence of coal mining companies in West Aceh, with a case study in Gampong Peunaga Cut Ujong. The method used in this research is descriptive qualitative with data collection through observation, interviews, and documentation, involving the community and relevant parties. The results of the study indicate that the strategies undertaken include environmental management, supervision of mining companies, implementation of technology, resources used by the agency, as well as SOPs and authorities that are the focus in the management and control by the Environment Agency. The strategies encompass four main aspects: organizational strategy, program strategy, resource support strategy, and institutional strategy. In the organizational strategy, the office has conducted impact identification, received public complaints, and performed periodic evaluations based on the AMDAL documents, but its implementation still requires improved consistency. Program strategies such as air quality monitoring, implementation of dust control technologies, and greening efforts are underway, but their results have not been entirely effective due to limited area coverage. Supporting strategies still face challenges related to resource limitations in manpower and technology at the regional/district level. Meanwhile, institutional strategies leverage existing regulations and SOP, but their implementation has not been fully optimized in the field.
The Role of Digital Library Information Systems in Improving Collection Data Accuracy in Junior High Schools: A Qualitative Case Study Approach Sulistiyani, Evi; Kristanto, Andi; Haq, Mohammad Syahidul
Publik : (Jurnal Ilmu Administrasi) Vol 14, No 2 (2025): December 2025
Publisher : Universitas Muhammadiyah Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31314/pjia.14.2.380-391.2025

Abstract

This study aims to explore the role of digital library information systems in improving the accuracy of collection data in junior high schools through a qualitative case study approach. Collection data accuracy is a crucial aspect of library management that directly impacts service quality and learning effectiveness. The research was conducted over six months (August 2024 - January 2025) at a junior high school that had implemented a digital library information system for at least two years. Research informants consisted of 3 librarians, the principal, vice principal for curriculum, 5 subject teachers, and 10 students selected purposively. Data were collected through participatory observation, in-depth interviews, focus group discussions, and document analysis, then analyzed using thematic analysis techniques with ATLAS.ti 9. Research findings show significant improvements in collection data accuracy after digital system implementation: bibliographic data accuracy increased from 68% to 94%, data duplication rates decreased from 23% to 3%, format inconsistencies reduced from 35% to 5%, and inventory time decreased from 14 days to 3 days. Automatic validation features detected 87% of data entry errors, while barcode and RFID technology improved the accuracy of circulation transaction recording to 98%. User satisfaction with collection information accuracy increased from 62% to 91%, with an 85% decrease in complaints. Findings indicate that implementation success was supported by librarian competence, school management support, continuous training programs, and an organizational culture that supports innovation. This research confirms the relevance of the DeLone & McLean Information Systems Success Model and Technology Acceptance Model in the Indonesian school library context, and provides practical implications for schools planning library digital transformation by emphasizing the importance of a holistic approach integrating technological aspects, human resources, and organizational support to realize effective and user-oriented library management.
Collaborative Governance in The Lontong Kupang Program of The Surabaya City Government Saputra, Septian Aditya; Wibawani, Sri
Publik : (Jurnal Ilmu Administrasi) Vol 14, No 2 (2025): December 2025
Publisher : Universitas Muhammadiyah Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31314/pjia.14.2.%p.2025

Abstract

The Lontong Kupang Program is an integrated online service, a one-gate system between the Surabaya Population and Civil Registry Office, the Surabaya Religious Court, and the Surabaya Ministry of Religion. One of the services available in Lontong Kupang is the Mass Marriage Confirmation, which is part of the public service innovation. This program still requires further collaboration so that this program runs optimally. The purpose of this study was to analyze and describe in depth Collaborative Governance in the Lontong Kupang Program of the Surabaya City Government. This type of research is descriptive qualitative. Determination of informants through purposive sampling and snowball sampling. Data collection techniques are observation, interviews, and documentation. Collaborative governance is analyzed using the theory of Ansel & Gash (2008). The results of the study indicate that 1.) The initial conditions of the program begin with adequate readiness, including shared understanding, resources, and collaborative encouragement. 2.) The institutional design is quite structured with the participation of various parties and MoUs between government agencies, but there are weaknesses in the rules for collaboration with non-governmental institutions. 3.) The leadership of the head of the Surabaya City Population and Civil Registry Office has been effective in facilitating communication and coordination. 4.) The collaborative process shows positive results, although socialization and target achievement still need to be improved for more optimal results. So it can be concluded that collaborative governance in the Lontong Kupang Program has been running well, but further optimization is needed.
Evaluation of Good Governance Implementation in Digital Transformation of Public Services Robial, Frangky Erwin Dede; Giroth, Lady Grace Jane; Salindeho, Verselia
Publik : (Jurnal Ilmu Administrasi) Vol 14, No 2 (2025): December 2025
Publisher : Universitas Muhammadiyah Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31314/pjia.14.2.449-456.2025

Abstract

Digital transformation in public services is an important part of efforts to improve good governance. This study aims to measure the effectiveness of the implementation of good governance principles in Mandolang, identify obstacles and supporting factors in digital service management, and design strategies to strengthen digital governance in accordance with the local context. This research evaluates the implementation of good governance principles in the digital transformation of public services in Mandolang District, North Sulawesi. Using a qualitative method with a case study approach, data were collected through interviews, observations, and analysis of policy documents. The results indicate significant challenges related to infrastructure, human resource capacity, and digital literacy among the public. The research also identified supporting and hindering factors and developed a digital governance strengthening strategy relevant to the local context. This study contributes an implementation evaluation model for digital public services at the sub-district level, serving as a basis for policy development and improving the quality of government bureaucracy towards greater transparency and participation.
The Influence of Internship Experience, Soft Skills, and Hard Skills on Work Readiness Pramestie, Naomi Nindya; Prabowo, Budi
Publik : (Jurnal Ilmu Administrasi) Vol 14, No 1 (2025): June 2025
Publisher : Universitas Muhammadiyah Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31314/pjia.14.1.270-281.2025

Abstract

The purpose of this study is to examine the impact of internship experience, interpersonal skills, and technical skills on the work readiness level of students at LP3I College Surabaya. This study is based on the urgent need for higher education graduates to be prepared for the challenges of the world of work, not limited to technical skills alone, work experience, and interpersonal skills are also very important factors. This research design is quantitative and uses an associative approach. The study involved 42 students as samples from the 2023–2025 cohort who had participated in an internship program. The study employed a saturated sampling technique for sample selection, and data analysis was performed using multiple linear regression techniques through the SPSS version 31 application. The findings show that, simultaneously, internship experience, interpersonal skills, and technical skills have a positive and significant impact on work readiness. Partially, it was found that internship experience and interpersonal skills contributed positively to the work readiness of LP3I College Surabaya students significantly, while hard skills did not show a meaningful influence. These findings indicate that the employability of LP3I College Surabaya students is determined more by real-world internship experience and non-technical skills than by technical skills alone.
Role of Civil Servants in Synchronization of Regional Legislation with the Regional Medium -Term Development Plan (RPJMD) Suyetno, Suyetno; Rumengan, Hendry; Tarunadjaya, Nathanael
Publik : (Jurnal Ilmu Administrasi) Vol 14, No 2 (2025): December 2025
Publisher : Universitas Muhammadiyah Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31314/pjia.14.2.444-448.2025

Abstract

Synchronization between local legislative products and the Regional Medium-Term Development Plan (RPJMD) is a crucial element to ensure an effective development direction. However, disharmony often arises between regulations issued by the Regional People's Representative Council (DPRD) and policies in the RPJMD. This study aims to analyze the role of the State Civil Apparatus (ASN) within the DPRD Secretariat in the synchronization process of local legislation with the RPJMD, identify the obstacles encountered, and formulate strategies to strengthen its role. This research employs a descriptive qualitative approach with a case study in Manado City. Data collection techniques include in-depth interviews, documentation studies, and Focus Group Discussions (FGDs) with ASN, DPRD members, and regional planners. The results are expected to provide an in-depth analysis and strategic recommendations that can strengthen the synergy between the legislative and development planning processes, thereby supporting the enhancement of local governance. Thus, this study concludes that the role of civil servants at the Manado City Council Secretariat in synchronizing regional legislation with the RPJMD is crucial, but still limited to administrative aspects. To strengthen synchronization, efforts are needed to continuously improve the capacity of civil servants, build a motivation-based work culture, strengthen inter-agency coordination, and utilize digital technology in regional legislative governance.
The Dynamics of Women's Political Participation and an Evaluation of Gender Representation in the Provincial Parliament of Gorontalo Katili, Andi Yusuf; Arifin, Ratih; Pariono, Agus
Publik : (Jurnal Ilmu Administrasi) Vol 14, No 2 (2025): December 2025
Publisher : Universitas Muhammadiyah Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31314/pjia.14.2.%p.2025

Abstract

This study aims to analyze the dynamics of women’s political participation and evaluate gender representation in the Provincial Parliament of Gorontalo. Using a qualitative approach, data were collected through in-depth interviews with female politicians, election organizers, and voters from various community groups, complemented by documentation and observation. The findings reveal that women’s representation in the Gorontalo parliament has increased quantitatively, largely due to affirmative policies such as the 30% quota. However, this representation does not yet fully reflect substantive involvement in legislation and decision-making processes. Structural barriers, including political party dominance and high political costs, alongside cultural obstacles such as patriarchal norms and the double burden faced by women, remain significant challenges. Nevertheless, a positive trend emerges among young voters and parts of society who consider women’s participation essential for producing more inclusive policies. These findings highlight the need for synergy between internal party reforms, capacity-building for women, and civic political education to ensure that women’s representation is not merely symbolic but also meaningful. Thus, this research contributes to a deeper understanding of women’s political representation at the regional level and offers strategic recommendations for fostering a more inclusive and gender-equitable democracy.
Triple Helix Collaboration in the Creation and Development of Regional Excellent Products by the Hand-Painted Batik Craftsmen Group Handoko, Pryo; Kurnia, Nina; Tania, Reni; Bahtiar, Rizal; Hidayat, Topik
Publik : (Jurnal Ilmu Administrasi) Vol 14, No 2 (2025): December 2025
Publisher : Universitas Muhammadiyah Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31314/pjia.14.2.457-469.2025

Abstract

Banten Province ranks 7th out of 10 provinces with the most batik industries in Indonesia. This position indicates that Banten batik has significant economic and cultural potential. However, the development of hand-drawn batik still faces various obstacles, including fluctuations in raw materials, limited marketing, a decline in the number of artisans, low skills in motif and dye development, and limited capital. However, Banten batik has historical uniqueness because its motifs are inspired by cultural artifacts and the history of the Banten Sultanate. The complexity of these issues and potentials demands the involvement of various actors and sectors. This research aims to identify triple-helix collaboration patterns among government, academic, and business actors in the creation and development of regional batik flagship products. The method used is a qualitative approach with descriptive analysis. The research results show that inter-sectoral synergy plays an important role in enhancing production capacity, design innovation, access to capital, and market expansion, thereby strengthening the competitiveness of Banten batik as a regional flagship product.
Strategy of the Sidoarjo District Transportation Office in Improving Service Quality Through the Drive-Thru Driver's License Test Handoyo, Muhammad Akbar Putra; Priambodo, Bayu
Publik : (Jurnal Ilmu Administrasi) Vol 14, No 2 (2025): December 2025
Publisher : Universitas Muhammadiyah Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31314/pjia.14.2.%p.2025

Abstract

This study was motivated by the declining number of drive-thru service users at UPT PKB Sidoarjo Regency in 2024. The existence of long queues due to the limited number of service counters, the absence of a special lane for drive-thru, inadequate parking, and brokering practices have hampered the smooth process of drive-thru KIR test services. This study aims to analyze strategies to improve the quality of motor vehicle feasibility test services through the drive thru system at the Sidoarjo Regency Motor Vehicle Testing Technical Implementation Unit (UPT PKB). This research uses a qualitative method with a descriptive approach, and uses the theory of service quality improvement strategies, which includes eight dimensions. The dimension of identifying determinants of service quality is considered not to be running optimally; managing customer expectations is also not optimal; managing evidence of service quality is not running optimally. Meanwhile, educating customers about services is considered to be running optimally. Developing a culture of quality is also optimal. Creating service automation (automating quality) is considered to be running optimally. Following up on services is also considered optimal. However, developing service information systems has not been optimal. It can be seen that the strategy to improve service quality is quite optimal, with 4 dimensions considered optimal and 4 other dimensions not running optimally.