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International Journal of New Media Technology

IJNMT
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Published by Universitas Multimedia Nusantara

ISSN : 23550082 EISSN : 25811851 DOI : -

Core Subject : Science, Engineering,

Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering Engineering

International Journal of New Media Technology (IJNMT) is a scholarly open access, peer-reviewed, and interdisciplinary journal focusing on theories, methods, and implementations of new media technology. IJNMT is published annually by Faculty of Engineering and Informatics, Universitas Multimedia Nusantara in cooperation with UMN Press. Topics include, but not limited to digital technology for creative industry, infrastructure technology, computing communication and networking, signal and image processing, intelligent system, control and embedded system, mobile and web based system, robotics.

Arjuna Subject : -

Articles 175 Documents

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Warehouse Management System for Smart Digital Order Picking Systems Dina Fitria Murad; Widya Ratnasari; Bhumyamka Yala Saputra; Bambang Dwi Wijanarko
IJNMT (International Journal of New Media Technology) Vol 6 No 2 (2019): IJNMT (International Journal of New Media Technology)
Publisher : Universitas Multimedia Nusantara

The purpose of this paper is to identify problems in the identified picking process that lead to consumer dissatisfaction and provide solutions to problems that exist in the company, especially in warehousing, supported by analysis of the running system to obtain the information needed. The decision-making system is used to be able to produce information regarding picking orders in adjusting the number of orders, availability of pickers and distribution to consumers. The research method that uses the PIECES analysis and technology acceptance model method to determine the user's acceptance of the system being built. The smart digital order picking system was able to significantly accelerate the order picking business process from the ones that previously took a long time after implementation could meet consumer needs quickly.

Brand’s Cool Dimension Effect on Customer Satisfaction and Its Implication to Visual E-WoM Trihadi Pudiawan Erhan; Purnamaningsih Purnamaningsih; Nosica Rizkalla
IJNMT (International Journal of New Media Technology) Vol 6 No 2 (2019): IJNMT (International Journal of New Media Technology)
Publisher : Universitas Multimedia Nusantara

As Word of Mouth (WOM) progress as one of the most potent marketing instruments, millennials are a vital contributor to the growth of eWOM. Considering how powerful eWOM is and the significance of millennials as the generation that derives the transformation of eWOM as the primary source of information for the customer, it is important to know the variables that drive millennial customers desire to provide information about product and service through their own social media account. This study then employed structural equation modeling to analyze the data. This study finds that out of the two, cool factors only hedonic cool is proven to have a positive and significant influence on customer satisfaction. The other finding is that active Visual eWOM activity of customer are positively influenced by customer satisfaction.

The Impact of Social Network Marketing on University Students' Purchase Intention and How It Is Affected of Consumer Engagement Hartiwi Prabowo; Rini Kurnia Sari; Stephanie Bangapadang
IJNMT (International Journal of New Media Technology) Vol 6 No 2 (2019): IJNMT (International Journal of New Media Technology)
Publisher : Universitas Multimedia Nusantara

The research conducted is to know the impact of social network marketing on consumer purchase intention and consumers who become research are active students at private universities in Jakarta, and how social network marketing also affect consumer engagement (as moderate variable). The research method used in this research is quantitative research method. A method of data collection used in this research is a questionnaire distributed to 119 university students. The results of this study showed that social network marketing has a strong and significant impact oncustomer engagement, customer engagementhas a strong and significant impact on consumer purchase intention, social network marketing has a strong and significant impact consumer purchase intention, and also there is a significant impact from social network marketing on consumer purchase intention through consumer engagement.

The Implementing ISO 9001 In Manufacture Industry Wella Wella; Laurentia Chia
IJNMT (International Journal of New Media Technology) Vol 6 No 2 (2019): IJNMT (International Journal of New Media Technology)
Publisher : Universitas Multimedia Nusantara

In 2015 ISO 9001 significantly reviewed and new requirements for certification were introduced. One of the new requirements is risk-based thinking. The risk-based thinking has to be addressed and managed in all aspects of quality management system processes and functions. In ISO 9001:2015 an organization required to take into those risk linked to quality and customer satisfaction. Risk management can be a guideline for the implementation of ISO 9001:2015. This research is only focused on information technology department at PT Softex Indonesia. The methodology of this implementation applies the seventh clause of ISO 9001:2015. Measurements performed by using maturity model and seventh audit stage. After the implementation, the organization needs to maintain the requirements of ISO 9001:2015 and try to continuously improve its quality performance.

Preliminary Assessment of Telemedicine Systems using Virtual Testbed Anak Agung Ngurah Ananda Kusuma; Tahar Agastani; Muhammad Iqbal; Triawan Nugroho
IJNMT (International Journal of New Media Technology) Vol 6 No 2 (2019): IJNMT (International Journal of New Media Technology)
Publisher : Universitas Multimedia Nusantara

Telemedicine is the use of ICT (Information and Communication Technology) infrastructures to provide medical services. It is needed in Indonesia, particularly in remote areas where the number of medical facilities and specialist doctors are limited. BPPT has developed telemedicine systems which can provide tele-ECG, tele-USG, and tele-Consultation. Its feasibility requires some verification on its intended operations. This paper presents a virtual testbed for testing telemedicine systems, and shows some assessment results on their security and performance aspects.

The Decision Support System in Selecting The Characteristics of Coffee By Using Analytic Hierarcy Process Method Novrini Hasti; Riswan Fitriyandi
IJNMT (International Journal of New Media Technology) Vol 6 No 2 (2019): IJNMT (International Journal of New Media Technology)
Publisher : Universitas Multimedia Nusantara

This study is to determine whether the characteristics of coffee flavor can be implemented into a decision support system. In this study, the problem is the difficulty in finding coffee experts with adequate understanding and knowledge of coffee. The purpose is to implement Analytic Hierarchy Process (AHP) method to determine the characteristics of coffee flavor and to transfer the knowledge about the taste of coffee to coffee lovers. The expected results are to assist in making a decision support system application in selecting the characteristics of coffee, so that it can provide the advice to the common consumers who want to enjoy and the knowledge about the coffee itself as well.

E-commerce Design Interaction with Voice User Interface using User-centered Design Approach Rizky Faramita; Dessi Puji Lestari; Ginar Santika Niwanputri
IJNMT (International Journal of New Media Technology) Vol 6 No 2 (2019): IJNMT (International Journal of New Media Technology)
Publisher : Universitas Multimedia Nusantara

The rapid expansion of e-commerce has encouraged many platforms to serve their consumers better, including by providing state-of-the-art user interaction. Voice user interface is integrated in the e-commerce in order to allow users doing multitask while having handful activities and simplify features whose discoverability is low. The interface is designed using user-centered design approach, specifically ISO 9241-210:2010 methodology. In addition, the interface is verified by usability testing conducted in three iterations for two personas. Verification process of the design shows that high-fidelity prototype is 83.0% helpful and 70.0% effective.

E-Government Integration of Sidoarjo Regency using Service Oriented Architecture (SOA) Adi Putra Utama; Rengga Asmara; Jauari Akhmad Nur Hasim
IJNMT (International Journal of New Media Technology) Vol 6 No 2 (2019): IJNMT (International Journal of New Media Technology)
Publisher : Universitas Multimedia Nusantara

the slow process of government services is a major problem of current government service systems (e-government). This is due to the lack of integration between e-government systems with regional governments. The application of data integration can accelerate the process of interaction and communication between agencies in the regional government. This study aims to develop an integrated e-government from various services that exist in government services in Sidoarjo Regency. The architecture used in developing this integration is using the Service Oriented Architecture (SOA). In the e-government development process has 3 main stages, namely: database creation, service creation, and service implementation on the frontend. The results of this study are in the form of conclusions on the architectural capabilities used in e-government integration accompanied by the speed of services produced.

Ethnicity Classification Based On Facial Features Using Viola-Jones Algorithm Irham Surya Pratama; Felix Indra Kurniadi
IJNMT (International Journal of New Media Technology) Vol 7 No 1 (2020): IJNMT (International Journal of New Media Technology)
Publisher : Universitas Multimedia Nusantara

Biometric recognition system can use race classification to identify the human globally with a particular identity. This paper proposes Support Vector Machine and will compare the result with K-Nearest Neighbor for classification of people into two major races namely Indonesian western and eastern races. Firstly, the proposed classification method extracts the distinct primary facial feature and skin color model of the given face with Viola-Jones Algorithm to effectively classify the races. To increase the accuracy, the sample must not contain any background of other people skin, no movement and the pictures were taken from the mobile camera with no beauty filter.

Aplikasi Pemesanan Makanan di Restoran menggunakan Program Langganan berbasis Android Fanny Fanny
IJNMT (International Journal of New Media Technology) Vol 7 No 1 (2020): IJNMT (International Journal of New Media Technology)
Publisher : Universitas Multimedia Nusantara

The purpose of this research is to make an application that give an information to the waiter or waitress about the table that want to ask for help and to chef or drink maker about the order sequentially, to easily make the restaurant management to renew the menu list without pay for more surcharge, ease the customer to save their point and for increase customer’s loyalty, help the customer to count their individual payment including the tax, and to ease the restaurant to analyze the revenue, product, and customer satisfaction. The method of this research is collecting data (interview), analysis method, system design method (use case diagram, activity diagram, class diagram, sequence diagram, application interface, and incremental SDLC), and also literature review. The result is mobile application based on android for food ordering and web application for restaurant management. The conclusion of this application is this application ”TMS Cafe” help restaurant to increase the customer loyalty using membership system, ease customer to store their point, simplify the restaurant to manage the menu and promo list with digital system, facilitate the restaurant to give information to customer about the active promo, ease customer to order food, increase the customer satisfaction with song request feature, facilitate customer to count their individual payment including taxes and also to see the transaction and point usage history.

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Ni Made Satvika Iswari

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Home Page

OAI Link

Editorial Team

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Reviewer

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Contact Name Ni Made Satvika Iswari

Contact Email satvika@umn.ac.id

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Journal Mail Official ultimainfosys@umn.ac.id

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Location Kota tangerang, Banten INDONESIA

Abstract

Abstract

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Abstract

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Abstract

Abstract

Abstract

Abstract

Contact Name
Ni Made Satvika Iswari

Contact Email
satvika@umn.ac.id

Phone
-

Journal Mail Official
ultimainfosys@umn.ac.id

Editorial Address
-

Location
Kota tangerang,

Banten

INDONESIA