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Bisma: Jurnal Bisnis dan Manajemen
Published by Universitas Jember
ISSN : 19783108     EISSN : 26230879     DOI : -
Core Subject : Economy, Science, Education,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Other
Bisma terbit secara berkala pada bulan Januari, Mei dan September dengan ISSN 1978-3108 (print), bertujuan untuk menyebarluaskan artikel hasil riset, hasil pemikiran (telaah analitis-kritis) dan artikel ulasan atas artikel yang pernah dipublikasikan dalam bidang bisnis dan manajemen. Bisma menerima kiriman artikel berbahasa Indonesia dan bahasa Inggris yang belum diterbitkan oleh media lain. Artikel hasil penelitian dengan pendekatan survai harus dilampiri instrumen penelitian (kuesioner, daftar wawancara, dan lain-lain).
Arjuna Subject : -
Articles 280 Documents
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ANALISIS ADOPSI PENERIMAAN TEKNOLOGI INFORMASI OLEH USAHA MIKRO, KECIL, DAN MENENGAH DI KECAMATAN PANTI KABUPATEN JEMBER Ira Puspitadewi Samsuryaningrum; Jekti Rahayu
BISMA: Jurnal Bisnis dan Manajemen Vol 16 No 1 (2022)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19184/bisma.v16i1.18001

Abstract

This study examines the effect of perceived usefulness and perceived ease of use on behavioral intention to use and actual use of information technology in Micro, Small, and Medium Enterprises (MSMEs). The sample of this study consisted of 40 respondents as the owners of MSMEs in Panti District, Jember Regency, which was taken by accidental sampling technique. SEM analysis was used to analyze research data. The results showed that perceived usefulness and perceived ease of use have significant effects on behavioral intention to use information technology. Perceived usefulness and perceived ease of use significantly affect the actual use of information technology. Results also showed that behavioral intention to use has a significant effect on the actual use of information technology. However, perceived usefulness through behavioral intention to use and perceived ease of use through behavioral intention to use did not significantly affect the actual use of information technology at MSME in Panti District, Jember Regency. Keywords: actual use, behavioral intention to use, e-commerce, perceived ease of use, perceived usefulness
THE ROLE OF DISCIPLINE AND LOYALTY ON TAX VOLUNTEERS' WORK PERFORMANCE THROUGH ORGANIZATIONAL CITIZENSHIP BEHAVIOR AT THE TAX CENTER OF UNIVERSITY OF JEMBER Galih Wicaksono
BISMA: Jurnal Bisnis dan Manajemen Vol 16 No 2 (2022)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19184/bisma.v16i2.33799

Abstract

Tax volunteer is one of the programs created by the Director General of Taxes in collaboration with tax centres in higher education, one of which is the Tax Center of the University of Jember. This study aims to analyze the effect of discipline, loyalty, and Organizational Citizenship Behavior (OCB) on work performance and the role of OCB as an intervening variable towards the effect of discipline and loyalty on work performance. Data were collected by distributing online and offline questionnaires, with the sample consisting of 60 tax volunteers at the Tax Center of the University of Jember. Data were analyzed using Partial Least Square software. The results showed that discipline had a significant positive effect on OCB but had no effect on work performance. Loyalty had a significant positive effect on OCB and work performance. OCB had a significant positive effect on work performance. However, OCB failed to intervene in the effect of discipline and loyalty on work performance. Results of this research indicated that the management of the tax volunteer at the University of Jember's tax centre must continuously increase the loyalty of its members in order to improve OCB and work performance. Keywords: discipline, loyalty, OCB, tax volunteer, work performance
KEPRIBADIAN, GAYA HIDUP, DAN KOMPENSASI SEBAGAI DETERMINAN KINERJA KARYAWAN Yuyuk Liana; Firliany Ahlia Adenia; Darti Djuharni; Djoko Sugiono
BISMA: Jurnal Bisnis dan Manajemen Vol 16 No 2 (2022)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19184/bisma.v16i2.29210

Abstract

Research conducted on a coffee shop in Malang is intended to examine and analyze the influence of personality, lifestyle, and compensation on employee performance. Data were collected through questionnaires which were distributed to 59 respondents that consisted of managers and employees. Data were analyzed using multiple linear regression using SPSS. The results of this study indicate that personality has no significant effect on employee performance, lifestyle has a negative effect on employee performance, and compensation has a positive effect on employee performance. According to the partial test of each variable, compensation has the highest significant effect on employee performance since compensation is the primary motivation for employees to work to support their daily needs. Keywords: compensation, life style, performance, personality
PENENTU LOYALITAS KONSUMEN PADA BANK KONVENSIONAL BERDASARKAN FAKTOR PRIBADI DAN PSIKOLOGIS Kasnaeny Karim; Muhammad Jibril Tajibu
BISMA: Jurnal Bisnis dan Manajemen Vol 16 No 2 (2022)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19184/bisma.v16i2.30846

Abstract

This study aims to analyze the impact of personal and psychological factors on customer loyalty to continue transacting in conventional banking amid incessant calls to switch to Islamic banking, especially for Muslim customers. The people of Makassar city became the population in this study, with a sample of 100 respondents. The sampling method was based on quotas, namely, 25 respondents representing the North Makassar region, 25 representing East Makassar, 25 representing West Makassar, and 25 representing South Makassar. Data were analyzed using multiple linear regression analysis. The results showed that personal and psychological factors significantly and positively influenced customer loyalty to continue to transact in conventional banking. Keywords: conventional banking, loyalty, personal factors, psychological factors.
EFFECTIVENESS AND EFFICIENCY IN A HURRIED WORLD: ONLINE CUSTOMERS KNOW WHAT THEY WANT Laila Refiana Said; Noraina Noraina
BISMA: Jurnal Bisnis dan Manajemen Vol 16 No 1 (2022)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19184/bisma.v16i1.27817

Abstract

Despite many studies on online purchasing decisions, e-marketing mix elements tend to be based solely on literature, regardless of what antecedents are appropriate for the target sample of research. Selecting research variables by salient factors determination method leads to several hypotheses about e-marketing mix elements that influence purchase decisions in one of the largest marketplaces in Indonesia, i.e., Shopee.co.id. The current study is expected to answer which elements in the e-marketing mix most determine purchase decisions in the digital era that demand the effectiveness and efficiency of resources. The total respondents were 150 university students. Structural Equation Modeling was utilized to analyze the data. Results showed that e-marketing mix elements that significantly influence purchasing decisions were e-process and e-price. The findings show that the most important online shopping factors were processing speed (time effectiveness) and lower product prices (cost efficiency). E-promotion did not significantly affect the purchase decision since online shopping has become a daily routine activity, especially since the Covid-19 pandemic in early 2020. Keywords: effectiveness, efficiency, e-marketing mix, marketplace, purchase decision
CUSTOMER INTENTION SEBAGAI MEDIASI PERCEIVED USEFULNESS DAN PERCEIVED PRICE TERHADAP BUYING DECISION KONSUMEN YOUTUBE PREMIUM DI BALI Desak Made Febri Purnama Sari; Ignacia Linda Marcelina
BISMA: Jurnal Bisnis dan Manajemen Vol 16 No 2 (2022)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19184/bisma.v16i2.29193

Abstract

This study aims to measure the effect of perceived usefulness and perceived price on buying decisions through customer intention on YouTube Premium services. The number of samples in this study was 119 YouTube Premium users in Bali, who were taken using a purposive sampling technique. Data were analyzed using Partial Least Square, one of the Structural Equation Modeling approaches. The results showed that perceived usefulness had a positive and significant effect on customer intention, perceived price had a positive and significant effect on customer intention, and customer intention had a positive and significant effect on buying decisions. Another finding was that customer intention mediated the effect of perceived usefulness and perceived price on buying decisions. The results of this study can be used as a reference for improving the quality of YouTube Premium services by increasing the benefits of using and offering prices through discounted, voucher, or gift card schemes. Keywords: buying decision, customer intention, perceived price, perceived usefulness
PENGARUH CSR PADA KETERIKATAN KERJA: APAKAH KEBERMAKNAAN DAN COMPASSION BERPERAN? Bima Aji Kurniawan; Suryandari Istiqomah
BISMA: Jurnal Bisnis dan Manajemen Vol 16 No 2 (2022)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19184/bisma.v16i2.33902

Abstract

This study aims to identify the effect of Corporate Social Responsibility (CSR) on employee engagement mediated meaningfulness and compassion in the hotel industry. The population of this research is employees of 3, 4, and 5-star hotels in Surakarta City. The sample was 209 employees collected through an online questionnaire using purposive sampling. Data were analyzed using PLS-SEM with the help of SmartPLS 3 software. The results showed that CSR positively affected employee engagement, meaningfulness, and compassion. Meaningfulness positively affected employee engagement and mediated the effect of CSR on employee engagement. However, compassion did not affect employee engagement and did not mediate the effect of CSR on employee engagement. CSR is an added value that sustainably maintains employee engagement and well-being. Therefore, CSR needs to be embedded in the company's work culture and long-term strategic view. Keywords: compassion, corporate social responsibility, employee engagement, meaningfulness
I HATE MY JOB : PERSPECTIVE DARI JOB DESIGN & JOB SATISFACTION Agung Wahyu Wicaksono; Darmawanta Sembiring; Arief Rusdiansyah; Parjan Parjan
BISMA: Jurnal Bisnis dan Manajemen Vol 16 No 1 (2022)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19184/bisma.v16i1.27814

Abstract

This study discusses in detail the impact of job design on the job satisfaction of the treasurer of THRDA. Furthermore, the intervening variables that mediate the relationship between job design and job satisfaction will also be identified. These variables are remuneration, quality of work-life, promotion, teamwork, participative leadership, and organizational motivation. This research uses the quantitative method. The path analysis was operated using the Smart PLS application to analyze the data. The research instrument used is a questionnaire distributed to all treasurers of THRDA in Indonesia. Thirty-four treasurers out of 64 treasurers have filled out the questionnaire. The results showed that the job design of the treasurer did not affect the job satisfaction of the treasurer. Meanwhile, job design through the intervening variable has a significant indirect effect on the job satisfaction of the treasurer. Thus, the intervening variable has succeeded in fully mediating the relationship between job design and job satisfaction of the treasurer. Keywords: job design, job satisfaction, treasurer
THE ADOPTION OF MOBILE PAYMENT LINKAJA IN INDONESIA Anna Widayani; Ika Rachmawati; Rani Arifah Normawati; Nunuk Latifah
BISMA: Jurnal Bisnis dan Manajemen Vol 16 No 2 (2022)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19184/bisma.v16i2.29390

Abstract

Mobile payment is one of the alternative innovative payment methods that trigger the payment revolution in Indonesia. LinkAja, as one of the mobile payments in Indonesia, still has low brand awareness compared to other mobile payments. This study aims to examine the adoption of LinkAja referring to the Unified Theory of Acceptance and Use of Technology (UTAUT) that analyse the effect of performance expectancy, effort expectancy, social influence, and facilitating conditions on behavioural intention and the effect of behavioural intention on actual use. The sample of this research was LinkAja users in East Java Province taken using a purposive sampling technique. The final sample consisted of 100 respondents collected through an online questionnaire. Data were analysed using SEM (Structural Equation Modeling) with SmartPLS software. The results showed that performance expectation, social influence, and facilitating conditions had a significant effect on behavioural intention, and behavioural intention had a significant effect on actual use. However, effort expectancy had no significant effect on behavioural intention. Keywords: behavioral intention, mobile payment, PLS-SEM, UTAUT
Cover dan Daftar Isi Vol 16 No 2 Juli 2022 Jurnal Bisma
BISMA: Jurnal Bisnis dan Manajemen Vol 16 No 2 (2022)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19184/bisma.v16i2.34031

Abstract

Cover dan Daftar Isi Vol 16 No 2 Juli 2022

Page 22 of 28 | Total Record : 280

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