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INDONESIA
Jurnal Administrasi Bisnis
Published by Universitas Diponegoro
ISSN : 22523294     EISSN : 25484923     DOI : 10.14710
Jurnal Administrasi Bisnis (JAB), accredited SINTA 3 by Kemenristek Dikti, is published by Diponegoro University, Semarang. This publication contains various scientific writings in the form of research result, theoretical and conceptual studies, practical applications from academics and business practitioners. We welcome novel, innovative, and ground-breaking contributions, the focus of authors’ work must be on addressing the Business Administration issues. The following are suggested areas of interest: Marketing Human resources Financial Management information system Entrepreneurship Operation Management Consumer behavior Service marketing Corporate Governance Business Ethics Leadership Strategic Management Knowledge Management Taxation
Articles 169 Documents
Model Strategi Pengelolaan Badan Usaha Milik Desa pada Era Pandemi Covid-19 di Kabupaten Malang Yuntawati Fristin; Akbar Pandu Dwinugraha
Jurnal Administrasi Bisnis Vol 12, No 1 (2023)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v12i1.52378

Abstract

Even though the current Covid-19 pandemic has subsided, most BUMDesa in Malang Regency, East Java Province, are still experiencing the remnants of the difficulties they faced when the Covid-19 pandemic was rampant in Indonesia to remote villages. The existence of a management model has a very important role in helping the development of Village-Owned Enterprises (BUMDesa) This research uses a combination type of research (mix methode). The time for collecting research data is in the period June - September 2022. Research data collection techniques use interviews and open electronic questionnaires. Data analysis uses Process Hierarchy Analytics (PHA) combined with SWOT analysis. Village-owned enterprises in this case are no exception from BUMDesa thanks to the category of Developing and Advanced Stubs. the three bumdesa experienced problems related to the existence of PPKM which was regulated by the government. Fortunately, the existing bumdesa still have strengths and advantages that can be used to overcome the challenges that arise. Diversification is one of the efforts that can be done to further encourage the strength possessed to overcome incoming challenges. The diversification includes product diversification of market segmentation sales patterns and also human resource management. The development strategy model of village-owned enterprises categorized as developing and advanced startups needs to pay attention to the application of the diversification model. Diversification is one of the efforts that can be done to further encourage the strength possessed to overcome incoming challenges. The diversification includes product diversification of market segmentation sales patterns and also human resource management
Peran Mediasi Electronic Word of Mouth dan Brand Experience pada Pengaruh Social Media Marketing terhadap Brand Equity Novin Lesmana; Yolanda Masnita; Kurniawati Kurniawati
Jurnal Administrasi Bisnis Vol 12, No 1 (2023)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v12i1.47975

Abstract

This study aims to determine the influence of social media marketing (SMM) on brand equity with electronic word of mouth (E-WOM) and brand experience as mediating variables. The importance of implementing social media marketing with electronic word of mouth and brand experience as mediating variables that will help determine the value of brand equity in the company. This research was conducted on a survey of online training users on a digital platform that provides online training. This type of research is explanatory research, using a quantitative approach. This research was conducted on 200 respondents using online training. Samples were obtained through purposive sampling method. The analysis technique used is multiple linear regression. The results of the study found that social media marketing, E-WOM, and brand experience had a positive and significant effect on brand equity. This study also finds that E-WOM and brand experience have a function as a mediator that mediates the relationship of social media marketing to brand equity.Penelitian ini bertujuan untuk mengetahui pengaruh social media marketing (SMM) terhadap brand equity dengan electronic word of mouth (E-WOM) dan brand experience sebagai variabel mediasi. Pentingnya penerapan social media marketing dengan electronic word of mouth dan brand experience sebagai variabel mediasi dapat membantu mengetahui nilai brand equity pada perusahaan. Penelitian ini menyurvei pengguna pelatihan online pada digital platform yang menyediakan pelatihan online. Jenis penelitian ini adalah explanatory research, dengan menggunakan pendekatan kuantitatif. Penelitian ini dilakukan pada 200 responden pada pengguna pelatihan online. Sampel diperoleh melalui metode purposive sampling. Teknik analisis yang digunakan adalah regresi linier berganda. Hasil penelitian menemukan bahwa social media marketing, E-WOM, dan brand experience memiliki pengaruh positif dan signifikan terhadap brand equity. Penelitian ini juga menemukan bahwa E-WOM dan brand experience memiliki fungsi sebagai mediator yang memediasi hubungan social media marketing terhadap brand equity.
Pengaruh Memorable Tourist Experience terhadap Storytelling Behavior melalui Perceived Value Pasca Pandemi Covid-19 Eny Endah Pujiastuti; Didik Indarwanta; Ellena Wardani
Jurnal Administrasi Bisnis Vol 12, No 1 (2023)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v12i1.51050

Abstract

Destination image can be used to strengthen brands and change markets. Brands can be formed with marketing communication strategies, one of which is using storytelling. The purpose of this study is to prove the effect of memorable tourist experience on storytelling behavior through perceived value in the post-pandemic period. The research was conducted at the Gajah Mungkur Reservoir tourist destination. The sample criteria used are tourists who have visited at least 2x (twice). The data was collected using the google form and 160 effective questionnaires were collected which would then be processed using the AMOS Structural Equating Modeling (SEM). Research shows: (1) Memorable tourism experience has a significant effect on perceived value; (2) Perceived value has a significant effect on storytelling behavior; (3) Memorable tourism experience has a significant effect on storytelling behavior; (4) Memorable tourism experience has a significant effect on storytelling behavior through perceived value. In suggestions for tourist destinations are that managers create a pleasant experience so that it is still stored in the memories of tourists and becomes a very memorable tourist experience. Citra destinasi dapat digunakan untuk memperkuat merek dan mengubah pasar. Merek dapat terbentuk dengan strategi komunikasi pemasaran, salah satunya dengan menggunakan storytelling. Tujuan penelitian ini adalah untuk membuktikan pengaruh memorable tourist experience terhadap storytelling behavior melalui perceived value pasca pandemi. Penelitian dilakukan di destinasi wisata Waduk Gajah Mungkur. Kriteria sampel yang dipergunakan adalah wisatawan yang baru berkunjung minimal 2x (dua kali). Pengumpulan datanya dengan menggunakan google form dan terkumpul 160 kuesioner efektif yang selanjutnya akan diolah menggunakan Structural Equating Modeling (SEM) AMOS. Penelitian menunjukkan: (1) Memorable tourism experience berpengaruh signifikan terhadap perceived value; (2) Perceived value berpengaruh signifikan terhadap storytelling behavior; (3) Memorable tourism experience berpengaruh signifikan terhadap storytelling behavior; (4) Memorable tourism experience berpengaruh signifikan terhadap storytelling behavior melalui perceived value. Saran bagi destinasi wisata adalah pengelola menciptakan pengalaman yang menyenangkan sehingga masih tersimpan di dalam memori wisatawan dan menjadi pengalaman yang sangat berkesan (memorable tourist experience).
Reinvensi New Governance Bisnis Buah Mangga Berkelanjutan (Studi pada Ekonomi Buah Mangga Gedong di Jawa Barat, Indonesia) Anang Muftiadi; Heru Ryanto; Teguh Santoso; Pandi Pardian; Adhadian Akbar; Mia Meliani
Jurnal Administrasi Bisnis Vol 12, No 2 (2023)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v12i2.54996

Abstract

Success and sustainability of business requires alignment of institutions and the ecosystem.  Aligment weaknesses in Gedong Mango fruit, from Sumedang, Jawa Barat coincide with export market prospect to Japan and high  value-added of processing .  Therefore a new governance framework is required. This study aims to calculate the value added in value chain using the Hayami Method and mapping power and interests of stakeholders. as foundation of new a governance system. The results show that the economy of Gedong  Mango Sumedang is evolutionarily disadvantageous for position and income of farmers, as indicated by un-even distribution of value-added in the supply chain and uncertainty of direction of change. The negative impact is that the prospect of  large market will not be able to increase and balancing income and welfare of farmers and other stakeholders. A new business governance  transformed by positioning the cooperative as a node of relationship and as driver, which is directed by a committee of stakeholder representatives with government facilitation.Keberhasilan dan keberlanjutan bisnis membutuhkan kelembagaan yang selaras dengan ekosistem. Kelemahan dalam hal tersebut dihadapi oleh produk buah Mangga Gedong dari Sumedang Jawa Barat, ketika prospek pasar ekspor ke Jepang dan nilai tambah hasil pengolahannya tinggi. Untuk itu, diperlukan suatu kerangka governance baru yang tepat. Penelitian ini bertujuan menghitung nilai tambah dan rantai nilai Mangga Gedong menggunakan Metode Hayami dan memetakan power dan interest para stakeholders menjadi suatu sistem governance. Hasil penelitian menunjukkan bahwa perkonomian Mangga Gedong Sumedang secara evolutif kurang menguntungkan posisi dan pendapatan petani yang ditunjukkan oleh ketidakseimbangan distribusi nilai tambah pada rantai pasok dan ketidakpastian arah perubahan. Dampak negatifnya, prospek pasar yang besar tidak akan dapat meningkatkan pendapatan dan kesejahteraan petani dan stakeholders lain secara seimbang. Karena itu diperlukan new business governance formdengan cara memposisikan koperasi sebagai simpul relasi dan driver yang diarahkan oleh komite para wakil stakeholders dengan fasilitasi pemerintah.
Impact of Transparency and Government Spending on Tax Ratio in ECOWAS Nations: Pre–COVID Era Ezekiel A. Adigbole; Taiwo Azeez Olaniyi; Olufemi Adebayo Oladipo; Abdulrasaq Funsho Kuranga; Oluwaseye Grace Fakile; Adenike O. Oladipo
Jurnal Administrasi Bisnis Vol 12, No 2 (2023)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v12i2.51211

Abstract

Tax payment is a phenomenon of global significance irrespective of national differences, ideologies, and uniqueness. In this regard, government expenditure scrutiny and transparent reporting have emerged as an important development in social policy that could help boost tax revenue, although less questioned. Therefore, this study examined the impacts of transparency, and government spending (on health, education, and infrastructure) on tax ratio in ECOWAS nations. This study adopted ex-post facto research design. The secondary data used were collected from fifteen (15) ECOWAS countries and covered the selected pre – COVID period of 2012 to19 (8 years). Panel data regression technique was used to estimate the data collected. The results of the analysis revealed that: transparency positively impact on tax ratio in ECOWAS nation; and government spending on Education and Infrastructure positively impact on tax ratio; while government spending on health has no significant impact on tax ratio among ECOWAS nations. This study concluded that transparency and government spending jointly impact tax ratio in ECOWAS nations. The study therefore recommended that tax authorities should embrace the principle of informational, participatory, and accountability transparency to facilitate a tax system capable of closing tax gap.
How Performance Expectancy and Security Affect Continuance Intention on Gopay Users Nabila Adetha; Cut Aprilia
Jurnal Administrasi Bisnis Vol 12, No 2 (2023)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v12i2.54097

Abstract

GoPay is a leader amongst mobile wallet service providers, however the position is threatened by the coming of new players in the market. This research aims to investigate the influence of performance expectancy and the perception of security towards continuance usage intention and satisfaction’s role as the mediator on GoPay users in Banda Aceh. It is conducted by distributed online questionnaires to GoPay users which result in 90 respondents. Partial Least Square-Structural Equation Model (PLS-SEM) was used for data analysis. This study found that performance expectancy and satisfaction affect users’ intention to continue using GoPay. However, no direct influence is found in the relationship between perceived security and users’ willingness to continue using GoPay. This study also found that satisfaction can act as the mediator in the relationship between performance expectancy, perceived security, and intention to continue.
Peran Mediasi Employee Silence dalam Hubungan Antara Perceived Organizational Politics dan Work Engagement Rizal Budi Prasetyo; Nuri Herachwati; Gebrina Ayu Pramesti
Jurnal Administrasi Bisnis Vol 12, No 2 (2023)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v12i2.56224

Abstract

Perceived organizational politics reflects individual’s perception on organization’s political practices that are purposively designed to benefit, protect, or enhance personal or group interests while jeopardizing the needs of organization and its members. This type of workplace stressor has adverse effect to employee’s work motivation and attitude, such as lowering work engagement levels. However, little is known about the underlying mechanism of how perceived organizational politics influence work engagement. Employing conservation of resources theory, this paper identifies employee silence as a mediating mechanism linking the impact of perceived organizational politics on employee’s work engagement. This study employed a quantitative approach using samples of 236 government employees in Indonesia. This study found that perceived organizational politics positively correlates with employee silence, while employee silence negatively influences work engagement level. Moreover, the results confirmed that employee silence has mediating effect in the relationship of perceived organizational politics with work engagement. Therefore, stakeholders in government institutions must take efforts to prevent political practices that can harm their organizations.Perceived organizational politics merupakan persepsi individu terhadap praktik politik organisasi yang secara sengaja dirancang untuk menguntungkan, melindungi, atau memaksimalkan kepentingan pribadi atau kelompok. Akan tetapi, di sisi lain, politik yang terjadi di dalam organisasi tersebut dapat membahayakan kebutuhan organisasi dan anggotanya. Bentuk tekanan di tempat kerja ini berdampak negatif pada sikap pegawai terhadap pekerjaannya, seperti menurunkan tingkat work engagement. Namun, mekanisme yang mendasari bagaimana perceived organizational politics memengaruhi work engagement masih belum banyak diketahui. Penelitian ini, dengan menggunakan teori conservation of resources, mengidentifikasi sikap employee silence sebagai mekanisme mediasi yang menghubungkan dampak perceived organizational politics terhadap work engagement. Penelitian ini menggunakan pendekatan kuantitatif dengan menggunakan sampel 236 pegawai pemerintah di Indonesia. Hasil penelitian ini menunjukkan bahwa perceived organizational politics memiliki dampak negatif pada work engagement, sementara itu employee silence berkorelasi negatif dengan work engagement. Penelitian ini juga membuktikan bahwa employee silence memiliki efek mediasi dalam hubungan antara perceived organizational politics dengan work engagement. Oleh karena itu, para pemangku kepentingan di instansi pemerintah harus melakukan upaya-upaya untuk mencegah terjadinya praktik politik yang dapat merugikan organisasinya.
Financial Depth and Stock Returns in Sub-Saharan Africa: A Three-Country Comparative Study Funso David Dare; Wale Henry Agbaje
Jurnal Administrasi Bisnis Vol 12, No 2 (2023)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v12i2.49147

Abstract

This study examined the relationship between financial depth indicators and the stock returns in three selected Sub-Saharan African (SSA) countries from 1990-2019 comparatively. Specifically, the study investigated the effect of financial depth variables (ratios of market capitalization to the Gross Domestic Product (GDP); monetary/liquidity in circulation (M3) to the GDP; lending/savings rate spread, financial sector contribution to GDP; credit to private sector to GDP; Central Bank assets to GDP and commercial banks liabilities to GDP) on the stock market returns of the selected Anglophone SSA countries (Kenya, Nigeria and South Africa). The study employed descriptive statistics, correlations, Johansen co-integration, vector autoregressive (VAR) and Granger causality to analyze the data of selected countries and compare the results to identify the different natures of effects of financial depth on stock returns. Results revealed, that, to a large extent, financial depth variables promote stock market growth in Kenya but there was no evidence that the former significantly affected the latter in Nigeria. However, in South Africa, financial depth variables have significant negative effect on stock returns, at least, in the short-run. These results imply that, comparatively, there are marked differences among the three countries with respect to the effect of financial depth on stock returns. Nevertheless, there is evidence of causal relationship between the variables in the three countries. The study concluded that financial depth has significant effects on stock returns in Kenya and South Africa but not in Nigeria. It is therefore recommended   that monetary authorities should develop strategies that will minimize monetary policy lags which delay the transmission of policy effects on the target in the short run. Also, governments and the Central Banks of the countries under study, especially Nigeria and South Africa should re-appraise their financial depth efforts vis-à-vis stock market development.
Peran Religiosity, Entrepreneurial Self-Efficacy, dan Entrepreneurial Passion terhadap Persistence dalam Menjalankan Usaha Jessica Aurelia Setiawan; Retno Ardianti
Jurnal Administrasi Bisnis Vol 12, No 2 (2023)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v12i2.52081

Abstract

Despite the low level of new venture survival particularly during the period of economic crisis, extant studies have not explained much about factors that contribute to entrepreneurial persistence. Therefore, this study aims to explain entrepreneurial persistence by testing the effects of religiosity, entrepreneurial self-efficacy and entrepreneurial passion on entrepreneurial persistence. This study uses a quantitative approach; using data from 150 entrepreneurs living in some major cities in Indonesia. The data was obtained through an online questionnaire and was analysed by using SmartPLS version 4. Our results show the effects of religiosity, entrepreneurial self-efficacy, and entrepreneurial passion on entrepreneurial persistence. In addition, the results show the role of entrepreneurial passion as a mediating variable in the relationship between entrepreneurial self-efficacy and persistence. However, the result does not indicate the role of entrepreneurial passion as a mediating variable in the relationship between religiosity and persistence. Overall, the results suggest the important role of self-efficacy, passion, and religiosity in supporting entrepreneurial persistence.Di tengah rendahnya tingkat keberlangsungan usaha baru terutama pada masa krisis, penelitian selama in belum banyak menjelaskan tentang faktor yang berkontribusi terhadap entrepreneurial persistence atau kegigihan entrepreneur dalam menjalankan usaha. Oleh karena itu, penelitian ini dilakukan dengan tujuan untuk menjelaskan entrepreneurial persistence dengan menguji peran religiosity, entrepreneurial self-Efficacy dan entrepreneurial passion. Penelitian ini menggunakan pendekatan kuantitatif dengan data yang didapat dari 150 pengusaha di berbagai kota di Indonesia. Data primer dalam penelitian ini diperoleh melalui sebuah survey online dan diolah dengan menggunakan Smart PLS versi 4. Hasil penelitian ini menunjukkan bahwa religiosity, entrepreneurial self-efficacy, dan entrepreneurial passion memiliki pengaruh terhadap entrepreneurial persistence. Selain itu, hasil penelitian juga menunjukkan peran mediasi entrepreneurial passion dalam hubungan antara entrepreneurial self-efficacy dengan persistence. Akan ttetapi peran sebagai variabel mediasi ini tidak terdapat dalam hubungan antara religiosity dengan persistence. Secara keseluruhan, hasil penelitian ini menunjukkan pentingnya self-efficacy, passion dan religiositas seorang entrepreneur untuk mendukung kegigihannya dalam berwirausaha
Individual Abilities of Managers sebagai Mediasi Pengaruh Self-Leadership terhadap Entrepreneurial Intention pada Generasi Millenial Kota Malang Choirul Anam; Sudarmiatin Sudarmiatin; Agus Hermawan
Jurnal Administrasi Bisnis Vol 12, No 2 (2023)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v12i2.49956

Abstract

This paper explains Individual Abilities of Managers as a mediation of the influence of Self-Leadership on Entrepreneurial Intention in the Millennial Generation of Malang City. Types of quantitative research with explanatory research methods. The sample taken was millennials as many as 161 respondents. data collection with questionnaires and using Smart-PLS as its analysis tool. The results showed that Self Leadership directly has a significant effect on Entrepreneurial Intention. Furthermore, Self Leadership has a significant effect on Individual Abilities of Managers has a significant effect on Entrepreneurial Intention. Then, Individual Abilities of Managers have a significant effect on Entrepreneurial Intention. Finally, Individual Abilities of Managers are indirectly capable of being partial mediating variables.Artikel ini menjelaskan Individual Abilities of Managers sebagai mediasi pengaruh Self-Leadership terhadap Entrepreneurial Intention pada generasi Millenial Kota Malang. Jenis penelitian kuantitatif dengan metode explanatory research. Sampel yang diambil adalah generasi millenial sebanyak 161 responden. Pengumpulan data dengan kuesioner dan menggunakan Smart-PLS sebagai alat analisisnya. Hasil penelitian menunjukkan bahwa secara langsung Self Leadership berpengaruh signifikan terhadap Entrepreneurial Intention. Selanjutnya, Self Leadership berpengaruh signifikan terhadap Individual Abilities of Managers berpengaruh signifikan terhadap Entrepreneurial Intention. Kemudian,  Individual Abilities of Managers berpengaruh signifikan terhadap Entrepreneurial Intention. Terakhir, Individual Abilities of Managers secara tidak langsung mampu menjadi variabel mediasi bersifat mediasi sebagian.