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INDONESIA
Jurnal Administrasi Bisnis
Published by Universitas Diponegoro
ISSN : 22523294     EISSN : 25484923     DOI : 10.14710
Jurnal Administrasi Bisnis (JAB), accredited SINTA 3 by Kemenristek Dikti, is published by Diponegoro University, Semarang. This publication contains various scientific writings in the form of research result, theoretical and conceptual studies, practical applications from academics and business practitioners. We welcome novel, innovative, and ground-breaking contributions, the focus of authors’ work must be on addressing the Business Administration issues. The following are suggested areas of interest: Marketing Human resources Financial Management information system Entrepreneurship Operation Management Consumer behavior Service marketing Corporate Governance Business Ethics Leadership Strategic Management Knowledge Management Taxation
Articles 169 Documents
Pengaruh Media Sosial Marketing Tiktok Terhadap Minat Beli Online di Shopee Frida Eka Setianingsih; Fauzan Aziz
Jurnal Administrasi Bisnis Vol 11, No 2 (2022)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v11i2.42602

Abstract

This study aims to determine how social media marketing has an impact on Tiktok users' interest in online purchasing at Shopee. The approach involves descriptive and causal quantitative research with SMART PLS 3.0 analysis. Users of the TikTok and Shopee apps made up the study's population. method Sampling is a non-probability sampling with as many as 400 responses from purposive sampling kinds. The outcomes show that TikTok social media marketing has a good and significant impact on shopee users' interest in online purchasing.Penelitian ini bertujuan untuk mengetahui pengaruh social media marketing terhadap minat pengguna Tiktok melakukan pembelian online di Shopee. Pendekatan yang digunakan adalah penelitian kuantitatif jenis deskriptif dan kausal dengan analisis SMART PLS 3.0. Pengguna aplikasi TikTok dan Shopee merupakan populasi penelitian. Metode Pengambilan sampel adalah non-probability sampling dengan sebanyak 400 tanggapan dari jenis purposive sampling. Hasil penelitian menunjukkan bahwa social media marketing TikTok berpengaruh baik dan signifikan terhadap minat beli online pengguna shopee
The Mediating Effect of Company Performance on the Relationship Between Capital Structure and Firm Value in Food and Beverage Industry Meliana Ingracia; Andi Wijayanto; Saryadi Saryadi
Jurnal Administrasi Bisnis Vol 11, No 2 (2022)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v11i2.45445

Abstract

In determining investment decisions, investors need to consider firm value which will describe the welfare that the company is able to provide. The purpose of this research is to prove whether or not there is a mediating effect of company performance on the effect of capital structure on fluctuations in firm value. The analytical technique used is linear regression analysis and Sobel test with the research sample being 18 food and beverage sub-sector companies listed on the Indonesia Stock Exchange (IDX) in 2016-2020. This research gives the result that the capital structure has a negative effect on changes in firm value and company performance. Changes in firm value are not partially affected by company performance. Simultaneously, capital structure and company performance significantly affect firm value. The results obtained prove that the effect of capital structure on firm value cannot be mediated by company performance.
Variabel yang Mempengaruhi Organizational Citizenship Behavior Perawat di RS Non Pemerintah di Kota Manado Vinno Petrus Manoppo
Jurnal Administrasi Bisnis Vol 11, No 2 (2022)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v11i2.40150

Abstract

The purpose of this study is to analyze and explain the variables that affect Nurse Organizational Citizenship Behavior in Non-Government Hospital in Manado City. This research is explanatory research by applying survey method. This research was conducted in four non-government hospitals in Manado. the sample is 227 respondents using probability random sampling method and questionnaire measurement using a Likert scale. The Likert scale in this case uses five (5) levels: strongly disagree (STS), disagree (TS), neutral (N), agree (S), and strongly agree (SS). To obtain a score indicator, it is done through scoring by making five classes. Data analysis method used GeSCA. This study conclude transformational leadership has a significant positive influence on organizational citizenship behavior.Tujuan dari studi ini menganalisis dan memberi penjelasan variabel yang mempengaruhi organizational citizenship behavior perawat di rumah sakit non pemerintah di Kota Manado. Penelitian ini adalah penelitian penjelasan dengan menerapkan metode survei. Penelitian ini dilaksanakan di empat rumah sakit non pemerintah di Manado. Sampelnya berjumlah 227 responden dengan memakai metode probability sampling dan pengukuran kuesioner gunakan skala Likert. Skala Likert dalam hal ini menggunakan lima (5) level: sangat tidak setuju (STS), tidak setuju (TS), netral (N), setuju (S), dan sangat setuju (SS). Untuk memperoleh indikator skor dilakukan melalui reskoring dengan membuat lima kelas. Analisis data menggunakan GeSCA. Penelitian ini menyimpulkan kepemimpinan transformasional berpengaruh signifikan positif terhadap organizational citizenship behaviour.
Psychological Capital dan Career Commitment pada Karyawan Milenial Kantor Pusat Bank BRI Anjani Faustina; Retno Kusumastuti
Jurnal Administrasi Bisnis Vol 11, No 2 (2022)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v11i2.45706

Abstract

The millennial generation has the most significant number in the Indonesian labor market, the first technophile generation, and is highly productive. However, the millennial generation tends to focus on themselves and lacks commitment. Closely related to individual career development, career commitment is one of the main challenges in managing Human Resources (HR), especially in Bank BRI, which focuses on the millennial generation. Considering there is still no related research, especially in the banking sector in Indonesia, this study aims to analyze the effect of psychological capital on the career commitment of millennial employees through subjective well-being as mediation at the Bank BRI Headquarters. This study uses a quantitative approach with an explanatory type by distributing questionnaires to 150 millennial employees at the Bank BRI Headquarters. The results showed an influence of psychological capital on the career commitment of millennial employees through subjective well-being as mediation at the Bank BRI Headquarters. This study shows that millennial employees at Bank BRI tend to respond positively to matters related to their work and subjectively feel their well-being. Therefore, all of the company's support helped to increase the millennials employees' psychological capital and subjective well-being, which led to their high career commitment. Generasi milenial merupakan generasi yang mendominasi pasar kerja di Indonesia saat ini dan generasi pertama yang cakap berteknologi serta sangat produktif. Namun, generasi milenial cenderung berfokus pada dirinya sendiri dan kurang memiliki komitmen. Terkait erat dengan pengembangan karir individu, career commitment menjadi salah satu tantangan utama pengelolaan Sumber Daya Manusia (SDM), khususnya pada Bank BRI yang sedang berfokus pada generasi milenial. Mempertimbangkan belum adanya riset terkait, khususnya pada sektor perbankan di Indonesia, penelitian ini ditujukan untuk menganalisis pengaruh psychological capital terhadap career commitment karyawan milenial melalui subjective well-being sebagai mediasi di Kantor Pusat Bank BRI. Penelitian ini menggunakan pendekatan kuantitatif dengan jenis eksplanatif dengan menyebarkan kuesioner kepada 150 karyawan milenial di Kantor Pusat Bank BRI. Hasil penelitian menunjukkan bahwa terdapat pengaruh psychological capital terhadap career commitment karyawan milenial melalui subjective well-being sebagai mediasi di kantor pusat Bank BRI. Penelitian ini menunjukkan bahwa karyawan milenial di Bank BRI cenderung merespons secara positif hal-hal terkait pekerjaannya dan secara subjektif merasakan kesejahteraan. Oleh karena itu, dukungan peningkatan psychological capital dan subjective well-being perusahaan mendorong terciptanya career commitment pada karyawan milenial.
Building Resilient Micro-Small Enterprises: A Case Study of MSEs In The Midst of The Covid-19 Pandemic Iwan Donal Paska Manurung; Eko Widodo
Jurnal Administrasi Bisnis Vol 11, No 2 (2022)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v11i2.42711

Abstract

The pandemic has affected various sectors of life. The pandemic has attracted the attention of many parties to assess the impacts that arise outside of health impacts, one of which is the impact on micro and small enterprises (MSEs). The central role of MSEs in the national economy is the primary driver of research on how MSEs build resilience in times of crisis. This study focuses on the strength of MSEs during the Covid-19 pandemic. MSEs are the mainstay of the national economy. Therefore, various aids for the recovery of MSEs have become the focus of national economic recovery throughout the world, including Indonesia. This study uses quantitative and qualitative methods on MSEs that are still able to maintain their continuity to this day. This research focused on revealing several characteristics of MSEs’ resilience according to the number of workers, income trends, and the extent to which individual resilience affects organizational resilience. The analysis also revealed a process-based model of how MSEs builds resilience during this ongoing crisis. 
KPPU, Prohibition of Monopoly and Unfair Business Competition: Policy and Organizational Perspective Hersusetiyati Hersusetiyati; Tatang Sudrajat
Jurnal Administrasi Bisnis Vol 12, No 1 (2023)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v12i1.42899

Abstract

National improvement withinside the monetary field, will boost up the fulfillment of people's welfare. A wholesome monetary lifestyle calls for identical possibilities for residents to do commercial enterprise. The coverage of prohibiting monopoly and unfair commercial enterprise opposition is a strategic remember for the countrywide economy. The established order of the Business Competition Supervisory Commission (KPPU) with state/authority’s policies is an essential step in the direction of monetary democratization. Using normative juridical strategies and literature, it seems that the choice of the state/authorities through issuing Law Number five of 1999, Government Regulation Number forty four of 2021, and Presidential Decree Number seventy five of 1999 is a public coverage concerning the essential function of KPPU and the prohibition of monopolistic practices and unfair commercial enterprise opposition. This is an important basis for the KPPU's determination of operational policies. There are arrangements for KPPU's organizational dimensions in the three regulations, namely objectives, formalization, standardization, hierarchy of authority, specialization, professionalism, and organizational size, some of which are not regulated adequately. This will determine the effectiveness of the implementation of its duties and authorities as a supervisory agency. KPPU is also faced with challenges and political contexts that are not easily aligned with the independent nature of its organization. In the context of democracy, KPPU needs to strengthen its position by continuously improving the quality of its performance. It is necessary to improve several dimensions of the KPPU's organization in the regulations that govern it.
Green Leadership and Corporate Social Responsibility: Study of Community Responses to CSR Activities PT. Pertamina Fuel Terminal Boyolali Widiartanto Widiartanto; Fendy Eko Wahyudi; Bayu Pradika; Bima Adistya; Amni Z. Rahman; Satwika Paramasatya
Jurnal Administrasi Bisnis Vol 12, No 1 (2023)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v12i1.52901

Abstract

This research is motivated by the phenomenon that in order to strengthen corporate sustainability, the concept of Corporate Social Responsibility (CSR) Sustainability prioritizes corporate responsibility to society with the concept of sustainable development. Means that companies need to pay attention to environmental, community, and stakeholders that emphasize the implementation of sustainable programs. This study aims to determine the implementation of green leadership in the company and determine the satisfaction and independence of the beneficiaries of PT. Pertamina Fuel Terminal Boyolali. The research locations are in the villages of Tawangsari, Mojolegi, Teras, and Blumbang which are assisted villages. This type of research is descriptive quantitative with a sample of 146 people spread across 12 CSR programs. The results of the study show that the implementation of green leadership in companies has been going well, both within the company and community through CSR activities. Overall, it can be seen that the Community Satisfaction Index Score from 2017 to 2020 is a very good category, between the intervals of 81.26 to 100. Meanwhile, in terms of independence, 12 CSR programs in 2018 have produced a good level of independence. Proof that 70% of CSR programs are at high independence.
Analisis Social Return On Investment (SROI) dalam Penerapan Program Ketahanan Ekonomi dan Pangan Rumah Tangga Desa Dendang Dayang Septasawitri; Bulan Prabawani; Hari Susanta Nugraha
Jurnal Administrasi Bisnis Vol 12, No 1 (2023)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v12i1.45914

Abstract

Business activities in the current era are not only profit-oriented but highlight the value of sustainability. Due to global problems such as poverty and limited availability of resources, a sustainable company means that the company can maintain and improve the environmental life around the company. One of the company's efforts to create business sustainability is through a corporate sustainability strategy or the implementation of corporate social responsibility (CSR) and a form of business ethics and social investment. To determine the effectiveness of a program, carried out an evaluation. This study aims to analyze the CSR program of PT SMM by using the Social Return On Investment (SROI) method. This study uses a qualitative descriptive approach to describe the implementation of PT SMM's CSR program and analyze the success of the program through the results of the SROI value. The results of the SROI calculation in this program show a ratio of 7.84, meaning that every investment made by PT SMM is Rp. 1,- getting a benefit of Rp. 7.8,-. This program can be categorized as successful because it can exceed the ratio of 1 in the SROI. If viewed from the economic, social, and environmental aspects, this program has good sustainability potential and deserves to be continued. 
Pengaruh Kualitas Pelayanan melalui Citra Perusahaan Terhadap Loyalitas Pelanggan PT. Perkebunan Nusantara V Pekanbaru Mashur Fadli; Jeneva Augustin; Fatimah Zahara
Jurnal Administrasi Bisnis Vol 12, No 1 (2023)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v12i1.46288

Abstract

This study aims to determine the effect of service quality through a corporate image on customer loyalty at PT Perkebunan Nusantara V Pekanbaru. This study uses a quantitative method in the type of explanatory research and uses primary data. Data collection was carried out using a questionnaire consisting of 26 questions and a sample consisting of 50 respondents using the census method. Research data was collected using a questionnaire that was measured using a Likert scale and processed using SEM PLS 3.2.9 to process data and test hypotheses. The results showed that service quality significantly impacts corporate image and customer loyalty, both direct and indirect effects through the mediation of corporate image variables. In addition, the corporate image variable shows a significant direct impact on customer loyalty variables.Penelitian ini bertujuan untuk mengukur kualitas pelayanan dan citra perusahaan sebagai variabel mediasi dalam meningkatkan loyalitas pelanggan pada PT. Perkebunan Nusantara V Pekanbaru. Penelitian ini menggunakan pendekatan deskriptif kuantitatif. Data primer dikumpulkan melalui survei terhadap 50 responden dengan sampel sensus dan teknik statistik Partial Least Square (PLS) untuk mengolah data dan menguji hipotesis. Hasil penelitian menunjukkan adanya pengaruh signifikan kualitas pelayanan terhadap citra perusahaan dan loyalitas pelanggan, baik pengaruh langsung maupun tidak langsung melalui mediasi variabel citra perusahaan. Variabel citra perusahaan menunjukkan pengaruh langsung signifikan terhadap variabel loyalitas pelanggan
Intellectual Capital Disclosure of Nigerian Companies: An Empirical Analysis Ramat Titilayo Salman
Jurnal Administrasi Bisnis Vol 12, No 1 (2023)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v12i1.50102

Abstract

This study assessed the intellectual capital disclosure of Nigerian companies using 117 audited annual reports between 2015 and 2018 years. Mann-Whitney test, independent t-test and descriptive statistics were used to analyze the data collected. The findings revealed that human capital is disclosed more than relational capital; but relational capital was disclosed more than structural capital. The result showed that there is a difference between intellectual capital disclosure pattern of the sampled companies as both Mann-Whitney test and independent t-test revealed that 0.000 and 0.003 are less than 5% p-value respectively. The study concluded that Nigerian sampled companies disclosed relational capital and structural capital less than human capital. Hence, the study recommended that Nigeria sampled companies should strive to disclose intellectual capital components more in their financial statements in order to present the true value of their companies.