cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
Andi Wijayanto
Contact Email
juradbis@gmail.com
Phone
+628563569992
Journal Mail Official
juradbis@gmail.com
Editorial Address
Jl. Prof. H. Soedarto, S.H. Tembalang, Tembalang, Kota Semarang, Jawa Tengah 50275
Location
Kota semarang,
Jawa tengah
INDONESIA
Jurnal Administrasi Bisnis
Published by Universitas Diponegoro
ISSN : 22523294     EISSN : 25484923     DOI : 10.14710
Core Subject : Economy, Science, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
Jurnal Administrasi Bisnis (JAB), accredited SINTA 3 by Kemenristek Dikti, is published by Diponegoro University, Semarang. This publication contains various scientific writings in the form of research result, theoretical and conceptual studies, practical applications from academics and business practitioners. We welcome novel, innovative, and ground-breaking contributions, the focus of authors’ work must be on addressing the Business Administration issues. The following are suggested areas of interest: Marketing Human resources Financial Management information system Entrepreneurship Operation Management Consumer behavior Service marketing Corporate Governance Business Ethics Leadership Strategic Management Knowledge Management Taxation
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 169 Documents
 13   14   15   16   17 
The Driving Factors of Digital Banking Intention and the Role of Customer Experience in Indonesia Banking Industry Wulandari, Nuri; De Jager, Johan W.; Mahry, Syarifah Endolusia
Jurnal Administrasi Bisnis Vol 13, No 1 (2024)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v13i1.59623

Abstract

As one of the most important industries of a country’s economy, banking is now faced the challenge of competition and demand from the customers to provide excellent service. In addition, the advancement of technology has opened up opportunities to increase service quality of banking offerings. One of the newest approaches is digital banking. Unfortunately, the literature is still limited in this area especially on the customer adoption of this service. The objective of this study is to find driving factors that contributes to the intention to use and reuse digital banking especially in generation Z and Millenials. It is hypothesized that there are six factors that might drive the intention, includes performance expectancy, effort expectancy, social influence, perceived service quality and hedonic motivation. It has also argued that intention is mediated by customer experience. Quantitative research was conducted to 105 respondents in Indonesia where digital banking is flourishing. The results provide valuable insights to the factors of digital banking usage intention in the future.
Upaya Penegakan Integritas dan Profesionalisme Pada Konsultan Pajak dalam Pemeriksaan Pajak Zalsabilla, Vanyda; Tjaraka, Heru; Rahmiati, Alfa
Jurnal Administrasi Bisnis Vol 13, No 2 (2024)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v13i2.64133

Abstract

This research aims to describe and analyse efforts to uphold the integrity and professionalism of tax consultants in tax audits. The research method used by researchers is descriptive qualitative to obtain valid results. Interviews and documentation are data collection techniques in this research. So that researchers can process, conclude and analyse all research results. The data source in the research is primary data. The results of this study indicate that in conducting a tax audit which is usually carried out by a tax consultant when accompanying his client with the tax authorities, the first thing to do is of course to provide direction, readiness of important documents to be examined and supervision that still refers to the tax consultant's code of ethics and applicable tax laws. The role of tax consultants in assisting the process of tax audit activities is very important. Integrity in tax consultants in carrying out their duties is not only honest but all aspects, such as avoiding deviations from the code of ethics by accepting gratuities and conducting negotiations that are not commendable for personal or group interests. The regarding professionalism a professional tax consultant will always upgrade himself, be able to classify when performing tasks which are good and bad things and prioritizing straight and aligned actions with tax law in Indonesia.Penelitian ini bertujuan untuk mendeskripsikan dan menganalisis upaya penegakan integritas dan profesionalisme konsultan pajak dalam pemeriksaan pajak. Metode penelitian yang digunakan peneliti yaitu kualitatif deskriptif untuk mendapatkan hasil yang valid. Wawancara dan dokumentasi merupakan teknik pengumpulan data dalam penelitian ini. Sehingga peneliti dapat mengolah, menyimpulkan dan menganalisis seluruh hasil penelitian. Sumber data dalam penelitian adalah data primer. Hasil penelitian ini menunjukkan bahwa dalam melakukan pemeriksaan pajak yang biasanya dilakukan oleh seorang konsultan pajak ketika mendampingi kliennya dengan pihak fiskus hal pertama yang dilakukan tentu saja memberikan pengarahan, kesiapan dokumen penting yang akan diperiksa dan pengawasan yang tetap mengacu pada kode etik konsultan pajak dan undang-undang perpajakan yang berlaku. Peran konsultan pajak dalam membantu proses kegiatan pemeriksaan pajak sangatlah penting. Integritas pada konsultan pajak dalam menjalankan tugasnya tidak hanya jujur saja tetapi segala aspek, seperti menghindari penyimpangan terhadap kode etik dengan menerima gratifikasi dan melakukan negosiasi yang tidak terpuji untuk kepentingan pribadi maupun golongan. Kemudian mengenai profesionalisme, seorang konsultan pajak yang profesional akan selalu meng-upgrade dirinya, dapat mengklasifikasikan saat melakukan tugas mana hal baik  buruk serta mengedepankan tindakan yang lurus dan selaras dengan hukum perpajakan di Indonesia.
Merajut Asa Kita (Knitting Our Hope): The Role of Rebranding in Developing Binong Jati Tourism Urban Village Brand Image Allikanaya, Primaura Meiracaesara; Hermawan, Daniel
Jurnal Administrasi Bisnis Vol 13, No 1 (2024)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v13i1.60267

Abstract

Binong Jati is one of the creative tourism urban villages created by the Bandung city administration as part of a program to boost the tourism industry. After 58 years, rebranding was required to alter the image of the Binong Jati knitting industrial center into the Binong Jati creative tourism urban village. This study sought to evaluate the impact of rebranding on brand image through repositioning, renaming, redesigning, and relaunch dimensions. One hundred twenty-nine visitors to the Binong Jati creative tourism urban village were polled online using quantitative research and purposive sampling. Multiple linear regression was used to analyze the data with IBM SPSS Statistics 25. According to the findings, rebranding affected brand image by 60%. The brand image was significantly impacted by repositioning, renaming, and relaunch, with relaunch having the most effect. These results can be used by management to strengthen the rebranding effort and better how the general public perceives the community.
The Impact of Stress and Workload on Performance Moderated by Work Shift Pangabean, Royhan Kamal; Junita, Audia; Miraza, Zuwina
Jurnal Administrasi Bisnis Vol 13, No 1 (2024)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v13i1.54614

Abstract

The objective of this research is to investigate the impact of stress and workload on the performance of PT Cheil Jedang Feed Medan's employees, moderated by work shifts. The study is explanatory and employs a quantitative approach. Primary data was collected by distributing questionnaires to a sample of 101 employees. The sample size was determined using the saturated sampling technique. The data was analyzed using multiple linear regression and moderation regression analysis. The study found that workload has a significant negative impact on employee performance, but work stress does not. Furthermore, the work shift variable has no significant moderating effect on the impact of stress and workload on employee performance at PT Cheil Jedang Feed Medan. Based on the results of this research, it turns out that these variables contribute minimally to employee performance. Practical suggestions that need to be perfected by PT Cheil Jedang Feed Medan are improvements in the aspect of the speed of rotation of working hours between employees and the provision of rest periods according to the relatively high level of stress and workload felt by employees
Gaya Kepemimpinan Mikromanajemen dan Kinerja Karyawan Generasi Z di Indonesia Andriyani, Yunita; Wulandari, Jeni; Saptiani, Fenny; Rifa'i, Ahmad
Jurnal Administrasi Bisnis Vol 13, No 2 (2024)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v13i2.64207

Abstract

Currently, leadership has been recognized as an urgent and important issue for companies to face in the generation Z era, which increasingly dominates the job market. Generation Z expects leaders who give them flexibility, responsibility, and space in the work process. However, the leadership approach that is often found emphasizes a micromanager style, which often lacks trust in employees' abilities to complete tasks independently and delegates responsibility only in small portions. This causes Generation Z's low level of engagement in the workplace. This research aims to analyse the influence of micromanagement leadership style on the performance of generation Z employees. The research sample consisted of 400 respondents from generation Z employees in Indonesia who were determined by non-probability sampling. Data was collected through questionnaires and analysed using linear regression analysis. The research results show that the higher the application of micromanagement leadership styles, such as excessive interference, tight supervision, excessive control, limiting authority, and giving excessive attention, the greater the impact on decreasing the performance of generation Z employees. Characteristics of generation Z tend to like freedom, creativity, and independence, making them feel constrained and less motivated when working under an overly controlling leadership style. These findings provide implications for the importance of considering generational differences in leadership practices.Saat ini, kepemimpinan telah direkognisi sebagai masalah mendesak dan penting untuk dihadapi perusahaan di era generasi Z yang semakin mendominasi pasar kerja. Generasi Z mengharapkan pemimpin yang memberikan mereka fleksibilitas, tanggung jawab, dan ruang dalam proses bekerja. Namun, pendekatan kepemimpinan yang sering dijumpai menekankan pada gaya mikromanajer yang seringkali kurang mempercayai kemampuan karyawan dalam menyelesaikan tugas secara mandiri dan mendelegasikan tanggung jawab hanya dalam porsi yang kecil. Hal ini menyebabkan rendahnya tingkat keterikatan generasi Z di tempat kerja. Penelitian ini bertujuan untuk menganalisis pengaruh gaya kepemimpinan mikromanajemen terhadap kinerja karyawan generasi Z. Sampel penelitian berjumlah 400 responden karyawan generasi Z di Indonesia yang ditentukan secara non-probabilitas. Data dikumpulkan melalui kuesioner dan dianalisis menggunakan analisis regresi linier. Hasil penelitian menunjukkan bahwa semakin tinggi penerapan gaya kepemimpinan mikromanajemen, seperti campur tangan berlebihan, pengawasan ketat, pengontrolan berlebihan, membatasi kewenangan, dan memberi perhatian berlebihan, maka akan berdampak pada penurunan kinerja karyawan generasi Z. Karakteristik generasi Z yang cenderung menyukai kebebasan, kreativitas, dan kemandirian, membuat mereka merasa terkekang dan kurang termotivasi saat bekerja di bawah gaya kepemimpinan yang bersifat mengontrol secara berlebihan. Temuan ini memberikan implikasi pentingnya mempertimbangkan perbedaan generasi dalam praktik kepemimpinan.
Analisis Talent Development Strategy di Era Revolusi Industri 4.0 (Studi Kasus Pada PT Telkom Indonesia Regional IV Jateng-DIY) Washillah, Muhammad Hafidz; Prabawani, Bulan; Nugraha, Hari Susanta
Jurnal Administrasi Bisnis Vol 13, No 2 (2024)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v13i2.58536

Abstract

The rapid development of technology in the world makes companies look for competent human resources for technology development, qualified skills and a good desire to learn. Telkom Indonesia as the telecommunications market leader in Indonesia needs to pay attention to employee digital competency in maintaining competitive advantage. Telkom Indonesia with a strategic approach implemented a corporate university concept with Telkom Corporate University as a learning unit that provides employee development programs. This research aims to determine the application of the talent development strategy in the industrial era 4.0 at PT Telkom Indonesia Regional IV Jateng-DIY by using the talent management framework as a reference material for analysis. This research is qualitative research with a literature review of various scientific articles and reports published by trusted organizations. The findings show that good talent management can support the talent development system or strategy at telecommunications companies in Indonesia. A strategic approach with the corporate university concept is the key in the talent development strategy of telecommunications companies facing the industrial revolution. The results of this research can be developed by paying attention to corporate culture activation programs that influence talent development programs in the industrial era 4.0.Perkembangan teknologi membuat perusahaan mencari karyawan yang kompeten dalam teknologi dan keinginan untuk belajar yang baik. Telkom Indonesia sebagai market leader telekomunikasi di Indonesia perlu untuk memperhatikan kompetensi digital karyawan sebagai modal manusia dalam menjaga keunggulan kompetitif di era industri 4.0. Telkom Indonesia dengan pendekatan strategis menjalankan konsep corporate university dengan Telkom Corporate University sebagai learning unit yang menyuguhkan program-program pengembangan karyawan. Penelitian ini bertujuan untuk mengetahui penerapan talent development strategy di era industri 4.0 pada PT Telkom Indonesia Regional IV Jateng-DIY dengan menggunakan talent management framework sebagai bahan acuan analisis. Penelitian ini merupakan penelitian kualitatif dengan tinjauan literatur berbagai artikel ilmiah dan laporan yang diterbitkan oleh organisasi terpercaya yang membahas terkait manajemen talenta khususnya talent development. Temuan menunjukkan bahwa talent management yang baik dapat mendukung sistem atau strategi talent development pada perusahaan telekomunikasi di Indonesia yaitu PT Telkom Indonesia. Pendekatan strategis dengan konsep corporate university & learning & development framework menjadi kunci dalam strategi talent development perusahaan telekomunikasi menghadapi revolusi industri 4.0. Diperlukan culture activation perusahaan yang baik pada setiap lini guna mendukung talent development strategy yang optimal. Hasil dari penelitian ini dapat dikembangkan dengan memperhatikan program aktivitas budaya yang mempengaruhi program talent development.
Cross Border E-Commerce: Tinjauan Pustaka Sistematis Pambudi, Yustikarani Julianti; Priyadi, Dhisa Tania; Rahmawati, Anisa; Ratana, Dhany Surya
Jurnal Administrasi Bisnis Vol 13, No 1 (2024)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v13i1.56984

Abstract

Cross-border e-commerce continues to develop, opening boundaries between regions and countries in buying and selling transactions. The ease as a result of this technological development continues to make various parties strive to contribute. This research aims to identify research trends on CBEC topics, the development of the number of international publications on CBEC topics, the productivity of international publications on CBEC research, and the development of research topics in international publications on CBEC topics. A total of 190 articles were identified for further analysis using the bibliometric method. The results of this study obtained three main theme groups related to CBEC, namely CBEC technology, consumer behaviour and CBEC business processes.Cross border e-commerce terus berkembang membuka batas antar wilayah dan negara dalam melakukan transaksi jual beli. Kemudahan akibat dari perkembangan teknologi ini terus membuat berbagai pihak berupaya untuk berkontribusi. Penelitian ini bertujuan untuk mengidentifikasi tren penelitian pada topik CBEC, perkembangan jumlah publikasi internasional pada topik CBEC, produktivitas publikasi internasional pada penelitian CBEC, perkembangan topik penelitian pada publikasi internasional untuk topik CBEC. Sebanyak 190 artikel yang berhasil diidentifikasi untuk dianalisis lebih lanjut menggunakan metode bibliometrik. Hasil dari penelitian ini didapatkan tiga kelompok tema utama berkaitan dengan CBEC yaitu teknologi CBEC, perilaku konsumen dan proses bisnis CBEC.
Sectoral Analysis of Corporate Environmental Disclosure of Listed Manufacturing Companies in Nigeria Usman, Muhammed Kamaldeen
Jurnal Administrasi Bisnis Vol 13, No 2 (2024)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v13i2.63022

Abstract

Corporate reporting practice seems to be treated towards activities that bordered investors’ interest with little or no information emphasizing on their impacts on the environment. Despite the harmful effects, such as pollution, resulting from the operations of these companies, there appears to be a reluctance to disclose detailed information about the extent of their environmental impact. This study offers empirical evidence through a sectoral analysis of corporate environmental reporting among listed manufacturing companies. It adopts an ex-post facto research design, examining a population of seventy-six (76) listed manufacturing companies across seven (7) sectors. Descriptive and inferential statistics were employed in the analysis of data collected through content analysis from the annual reports of the companies for a period of five (5) years (2018-2022). The results revealed sectoral differences in environmental disclosure, with the Oil and Gas sector leading in overall environmental reporting, especially regarding environmental policies. The Consumer Goods sector disclosed the most information on product and process-related environmental issues, highlighting the negative impacts of manufacturing. The study concludes that significant variations exist in corporate environmental reporting among sectors and recommends a standardized template for environmental disclosure to ensure uniformity among listed firms in Nigeria.
Factors Influencing E-Banking Adoption in Rural Communities: A Case Study of Batang Kuis Prayogo, Irgi; Sugianto, Sugianto; bi rahmani, Nur ahmadi
Jurnal Administrasi Bisnis Vol 14, No 1 (2025)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v14i1.69936

Abstract

Banking adoption in rural communities, specifically in the Batang Kuis area. The results of data analysis indicate that perceived profit and security are the dominant factors encouraging e-banking adoption among the rural community in Batang Kuis. This research contributes to the existing literature by aligning with Utility Theory and TAM Theory , which posits that perceived benefits and actual benefits are key drivers of individual technology adoption. Based on these findings, this study recommends improving security measures, enhancing financial literacy through education programs, and improving infrastructure in rural areas to foster greater e-banking adoption. This necessitates collaboration between financial institutions and government agencies. However, this research has limitations, including a limited sample size and a restricted scope of variables. Future research could expand the sample and incorporate a wider range of variables for a more comprehensive understanding of e-banking adoption in rural settings.
Exploring Embedded Finance in Digital Marketing Impact on Marketing Strategy, User Experience and Customer Loyalty Galib, Mukhtar; Rijal, Syamsul
Jurnal Administrasi Bisnis Vol 14, No 1 (2025)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v14i1.65309

Abstract

Penelitian ini mengeksplorasi dampak embedded finance terhadap strategi pemasaran digital, pengalaman pengguna, dan loyalitas pelanggan. Dengan menggunakan metode tinjauan pustaka sistematis (SLR), penelitian ini menganalisis bagaimana integrasi layanan keuangan ke dalam platform non-keuangan memengaruhi ketiga aspek tersebut. Hasilnya menunjukkan bahwa embedded finance meningkatkan efektivitas kampanye pemasaran dengan memanfaatkan data untuk meningkatkan relevansi, yang tercermin dalam peningkatan konversi hingga 20%. Selain itu, integrasi ini meningkatkan pengalaman pengguna dengan mengurangi gesekan transaksi dan meningkatkan kepuasan, yang dapat meningkatkan loyalitas pelanggan hingga lima kali lipat. Penelitian ini juga menemukan bahwa program loyalitas berbasis embedded financial dapat meningkatkan retensi pelanggan hingga 30%, meskipun ada tantangan dalam hal keamanan data. Temuan ini menekankan perlunya strategi pemasaran yang inovatif dan praktik keamanan data yang ketat untuk sepenuhnya memanfaatkan potensi embedded finance. Integrasi layanan keuangan ke dalam platform non-keuangan memungkinkan perusahaan untuk mengumpulkan dan menganalisis data pengguna secara lebih mendalam untuk menciptakan strategi pemasaran yang lebih personal dan efektif. Namun, seiring bertambahnya data yang dikumpulkan, risiko kebocoran data dan pelanggaran privasi juga meningkat, sehingga perusahaan harus memastikan sistem keamanan yang kuat dan kepatuhan terhadap peraturan untuk melindungi data pengguna. Secara keseluruhan, penelitian ini memberikan wawasan yang komprehensif tentang manfaat dan tantangan keuangan tertanam dalam konteks pemasaran digital serta pentingnya menyeimbangkan inovasi dan keamanan.

Page 16 of 17 | Total Record : 169

 13   14   15   16   17 

Filter by Year

2012 2025


Reset
Filter By Issues
All Issue Vol 14, No 2 (2025): In Progress Vol 14, No 1 (2025) Vol 13, No 2 (2024) Vol 13, No 1 (2024) Vol 12, No 2 (2023) Vol 12, No 1 (2023) Vol 11, No 2 (2022) Vol 11, No 1 (2022) Vol 10, No 2 (2021) Vol 10, No 1 (2021) Vol 9, No 2 (2020) Vol 9, No 1 (2020) Vol 8, No 2 (2019) Vol 8, No 1 (2019) Vol 7, No 2 (2018) Vol 7, No 1 (2018) Vol 6, No 2 (2017) Vol 6, No 1 (2017) Vol 5, No 2 (2016) Vol 5, No 1 (2016) Vol 2, No 1 (2013) Vol 1, No 1 (2012) More Issue