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Alignment: Journal of Administration and Educational Management
Published by Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi
ISSN : 25980742     EISSN : 25985159     DOI : -
Core Subject : Education,
Education
Jurnal Aligment memuat artikel hasil penelitian baik penelitian menggunakan pendekatan kuantitatif, kualitatif, dan mixed method yang terkait dengan bidang ilmu Manajemen dan Administrasi Pendidikan
Arjuna Subject : -
Articles 493 Documents
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Pengaruh Kualitas Pelayanan dan Sikap Penyidik terhadap Kepuasan Publik dengan Kepercayaan sebagai Variabel Intervening di Polres Nunukan Ratijun M. Lubis; Dwi Putranto Riau; Didik G. Suharto
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 9 No. 2 (2026): Journal Of Administration and Educational Management (ALIGNMENT)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/j6m6mq60

Abstract

This study aims to analyze the influence of service quality and investigator attitudes on public satisfaction, with public trust as an intervening variable in the Criminal Investigation Directorate of the Nunukan Police. The research method used a quantitative approach with an explanatory survey design. The study population consisted of 390 public complaint reports from 2024 to April 2025, with a sample of 197 respondents determined using the Slovin formula and proportional random sampling technique from six police stations. Data were collected using a Likert-scale questionnaire and analyzed using multiple linear regression, hypothesis testing (t-test and F-test), and the Variance Accounted For (VAF) mediation test. The results showed that service quality had a positive and significant effect on public trust and satisfaction. Service attitude did not have a significant effect on public trust, but a positive and significant effect on public satisfaction. Public trust had a negative and significant effect on public satisfaction. Furthermore, public trust did not mediate the effect of service quality on public satisfaction, but partially mediated the effect of service attitude on public satisfaction. The study's conclusions indicate that in the context of border areas, the quality of technical services is a key factor in building public satisfaction, while high levels of public trust can lead to excessive expectations, potentially lowering public satisfaction with police services.    
Pengaruh Public Service Motivation terhadap Kinerja Asn dengan Mediasi Jabatan Fungsional: Bukti dari BPS Provinsi Sumatera Utara Lely Kustinova Samosir; Iqbal Miftakhul Mujtahid; Tunggul Sihombing
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 9 No. 3 (2026): Journal Of Administration and Educational Management (ALIGNMENT)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/k1arnx78

Abstract

This study aims to analyze the influence of Public Service Motivation (PSM) on the performance of State Civil Apparatus (ASN) by considering the role of functional positions as a mediating variable in ASN at the Central Statistics Agency (BPS) of North Sumatra Province. The research method used was a quantitative approach with an explanatory design. Data were collected through a survey using a structured questionnaire measured on a Likert scale and analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with the help of SmartPLS 4. The results showed that PSM had a positive and significant effect on functional positions (β = 0.636; p < 0.001), PSM had a positive and significant effect on ASN performance (β = 0.660; p < 0.001), and functional positions had a positive and significant effect on ASN performance (β = 0.257; p = 0.001). Testing for indirect effects indicates that functional positions partially mediate the influence of PSM on ASN performance (β = 0.163; p = 0.001). Furthermore, the research model has strong explanatory power, with an R² value of 0.716 for the ASN performance variable. The conclusion of this study is that Public Service Motivation is the primary factor driving improved ASN performance, both directly and through institutional mechanisms such as functional positions. Therefore, strengthening public service motivation and optimizing the functional position system need to be synergistically implemented to improve the performance of public sector organizations.  Keywords: Public Service Motivation, ASN Performance, Functional Position, Mediation  
Analisis Pengembangan Bisnis menggunakan Business Model Canvas melalui Pendekatan SWOT pada UMKM Kerupuk Gendar Benang Raja Kabupaten Bogor Kelsha Berliana Rifty; Danang Kusnanto; Rabhi Fathan Muhammad
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 9 No. 3 (2026): Journal Of Administration and Educational Management (ALIGNMENT)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/8p2qsq65

Abstract

is study aims to analyze the business development of the Gendar Benang Raja Crackers MSME in Bogor Regency using the Business Model Canvas (BMC) approach and SWOT analysis to formulate a sustainable business development strategy. The research method used is a qualitative descriptive method with data collection techniques through direct observation and in-depth interviews with business owners. Data analysis was carried out by mapping the nine elements of the Business Model Canvas, identifying internal and external factors through SWOT analysis, and compiling the IFAS, EFAS, SWOT, and Internal-External (IE) Matrix. The results of the study indicate that the Gendar Benang Raja Crackers MSME has the main strengths of a distinctive traditional taste, affordable prices, the use of raw materials without harmful preservatives, and good relationships with customers. On the other hand, weaknesses found include limited product innovation, unattractive packaging, low digital marketing, limited production capacity, and unstructured business management. Business development opportunities are supported by increasing public interest in traditional products, the development of digital technology, partnership opportunities, and government support for MSMEs. The IFAS analysis results obtained a score of 2.48 and EFAS of 2.59, placing the MSME in Quadrant V of the IE Matrix with a hold and maintain strategy. Recommended strategies include increasing digital marketing, product and packaging innovation, strengthening business partnerships, increasing production capacity, and improving financial management and recording systems. The conclusion is that the integration of the Business Model Canvas and SWOT analysis can provide a comprehensive picture of the internal and external conditions of MSMEs and serve as a basis for formulating adaptive and sustainable business development strategies.  Keywords: Business Model Canvas, Business Development, Business Strategy
Pengaruh Budaya Kerja dan Konflik Kerja terhadap Kinerja Pegawai di Puskesmas Sukorambi Kabupaten Jember Devi Alfia; Nursyamsida Tohari; Yusita Titi Hapsari
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 9 No. 3 (2026): Journal Of Administration and Educational Management (ALIGNMENT)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/6xw14481

Abstract

This study aims to analyze the influence of work culture and work conflict on employee performance at the Sukorambi Community Health Center in Jember Regency. The research method used was quantitative research with an explanatory research design. The study population consisted of 70 employees, and the entire population was sampled using a total sampling technique. Data were collected through a Likert-scale questionnaire distributed using Google Forms. Data were then analyzed using the Pearson correlation test and multiple linear regression with SPSS. The results showed that work culture had a positive and significant relationship with employee performance (r = 0.738; p = 0.000), while work conflict had no significant relationship with employee performance (r = -0.006; p = 0.958). The regression results showed that work culture had a positive and significant effect on employee performance (β = 0.245; p = 0.000), while work conflict had a negative and significant effect on employee performance (β = -0.119; p = 0.000). Simultaneously, work culture and work conflict explained 55.5% of the variation in employee performance (R² = 0.555). The conclusion of this study indicates that a strong work culture can improve employee performance, while poorly managed work conflict can decrease it. Therefore, strengthening work culture and effective conflict management are important factors in improving employee performance at the Sukorambi Community Health Center in Jember Regency.  Keywords: Work Culture, Employee Performance, Work Conflict, Employees, Community Health Center
Pengaruh Keselamatan Kerja dan Kesehatan Kerja terhadap Kinerja Pegawai UPTD Wilayah Pelayanan X Najmi Nur Ihsan; Dian Lestari
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 9 No. 3 (2026): Journal Of Administration and Educational Management (ALIGNMENT)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/vpvz4q18

Abstract

This study aims to analyze the influence of occupational safety and health on employee performance in Service Area X Technical Implementation Unit (UPTD). The research method used was quantitative with a descriptive and associative approach. The study population was field employees of Service Area X Technical Implementation Unit (UPTD), with a sample of 66 respondents. Data collection was conducted through questionnaires, interviews, and documentation. Data analysis used validity tests, reliability tests, classical assumption tests, multiple linear regression analysis, t-tests, F-tests, and coefficients of determination using SPSS version 26. The results showed that occupational safety was in the good category with an average score of 3.80, occupational health was in the good category with an average score of 3.63, and employee performance was in the good category with an average score of 3.65. Partially, occupational safety had a positive and significant effect on employee performance with a calculated t-value of 3.846 and a significance level of 0.000, while occupational health had a positive and significant effect on employee performance with a calculated t-value of 3.525 and a significance level of 0.001. Simultaneously, occupational safety and health have a positive and significant effect on employee performance, with a calculated F-value of 25.389 and a significance level of 0.000. The coefficient of determination of 44.6% indicates that employee performance is influenced by occupational safety and health, while 55.4% is influenced by other factors not examined. The conclusion of this study is that occupational safety and health have a positive and significant effect on employee performance in Service Area X UPTD. Therefore, increasing the implementation of occupational safety and health programs can support improved employee performance.   Keywords: Occupational Health, Occupational Safety, Employee Performance, Human Resource Management  
Pengaruh Job Crafting dan Work Life Integrated terhadap Kinerja melalui Kepuasan Kerja Pegawai Dinas Sosial Pemberdayaan Perempuan dan Perlindungan Anak Kabupaten Lumajang Kiki Rohmana; Toni Herlambang; Abadi Sanosra
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 9 No. 3 (2026): Journal Of Administration and Educational Management (ALIGNMENT)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/1y64dv45

Abstract

This study aims to analyze the influence of job crafting and work-life integration on employee performance through job satisfaction at the Social Service for Women's Empowerment and Child Protection of Lumajang Regency. The research method used a quantitative approach with an explanatory research design. The study population consisted of 133 employees, all of whom were sampled using a saturated sampling technique. Data were collected through questionnaires and analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS) assisted by WarpPLS. The results showed that job crafting had a positive and significant effect on job satisfaction (β=0.416; p<0.001) and employee performance (β=0.417; p<0.001). Work-life integration also had a positive and significant effect on job satisfaction (β=0.526; p<0.001) and employee performance (β=0.258; p=0.017). Job satisfaction has been shown to have a positive and significant effect on employee performance (β=0.505; p<0.001). Furthermore, job satisfaction mediates the effect of job crafting on employee performance (β=0.210; p<0.001) and work-life integration on employee performance (β=0.266; p<0.001). The coefficient of determination indicates that job crafting and work-life integration explain 64.5% of the variation in job satisfaction, while job crafting, work-life integration, and job satisfaction explain 85.8% of the variation in employee performance. The conclusion of this study is that job crafting and work-life integration are important factors that can improve employee performance both directly and through increased job satisfaction, with job satisfaction acting as a mediating variable that strengthens this relationship among employees of the Social Service for Women's Empowerment and Child Protection of Lumajang Regency.   Keywords: Job Crafting, Job Satisfaction, Employee Performance, Work-Life Integration
Implementasi Manajemen Pendampingan Kelompok Kerja Guru (KKG) dalam Penguatan Guru sebagai Pemimpin Perubahan di Kabupaten Pesawaran Zulkifli Zulkifli; Tri Yuni Hendrowati; Fatqul Hajar Aswad; Siswoyo Siswoyo
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 9 No. 3 (2026): Journal Of Administration and Educational Management (ALIGNMENT)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/cr8p3004

Abstract

This study aims to analyze the implementation of mentoring management within the Teacher Working Group (KKG) to empower teachers as leaders of change in Pesawaran Regency. The research method used was descriptive research with a qualitative approach. The subjects consisted of the KKG chairperson and teacher members selected through purposive sampling. Data were collected through observation, interviews, and documentation, then analyzed using the Miles and Huberman model, which includes data reduction, data presentation, and conclusion drawing. Data validity was tested through technical triangulation. The results indicate that the implementation of KKG mentoring management was carried out through the stages of planning, organizing, implementing, and evaluating systematically and continuously. Planning was based on an analysis of teacher needs, organizing was supported by a clear structure and division of tasks, implementation used a collaborative approach through workshops, coaching, and discussions on learning practices, while evaluation was conducted through online reflection and follow-up. KKG mentoring has been shown to improve teachers' competence, self-confidence, creativity, and leadership skills as agents of change in the school environment. The program's success was supported by responsive leadership, a collaborative culture, active teacher participation, and facilitator support. Challenges faced included limited time, funding, coverage, and teacher workload. The study concludes that the mentoring management of the Teacher Working Group (KKG) in Pesawaran Regency positively contributed to strengthening teachers as leaders of change through collaborative and ongoing professional development. However, improvements are still needed in aspects such as impact evaluation, structural support, and program sustainability.   Keywords: Mentoring Management, Teacher Professionalism, Leaders of Change, Teacher Competency Development
Manajemen Administrasi Sekolah menuju Standardisasi Sekolah Ramah Anak: Studi Kasus SD Fransiskus Kalirejo Piter Agung Dwi Nugroho; Tri Yuni Hendrowati; Fatqul Hajar Aswad; Siswoyo Siswoyo
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 9 No. 3 (2026): Journal Of Administration and Educational Management (ALIGNMENT)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/4fy9we97

Abstract

This study aims to analyze how school administrative management through the POAC (Planning, Organizing, Actuating, Controlling) function can support the standardization process of Child-Friendly Schools (SRA) at Fransiskus Elementary School, Kalirejo, Central Lampung. The research method used was a qualitative approach with a case study design. Data were collected through observation, in-depth interviews, and documentation studies. Data were then analyzed using the interactive model of Miles, Huberman, and Saldana. The results showed that the implementation of the planning function was aligned with the school's vision and mission and SRA regulations. Organization was carried out through the formation of a decree-based SRA Team structure with a clear division of roles. Implementation (actuation) was characterized by instructional leadership and positive discipline, as well as stakeholder involvement. Controlling was carried out through participatory audits, supervision based on child-friendly indicators, and an effective complaint system. Overall, POAC-based administrative management proved to be a key foundation for the institutionalization of SRA, although challenges remain in the digitalization of administration. The conclusion of this study is that the success of Child-Friendly School standardization is largely determined by the strength of an integrated, adaptive, and child-protection-based school administration system, which needs to be strengthened through digitalization and system enhancements that are not dependent on individuals.                                       Keywords: School Administration, Management, Child-Friendly Schools, Standardization
Pengaruh Beban Kerja dan Lingkungan Kerja terhadap Kinerja Guru (Studi Kasus SDN Kecamatan BandarKabupaten Bener Meriah) Nur Asnawi Azis; Tri Purwani
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 9 No. 3 (2026): Journal Of Administration and Educational Management (ALIGNMENT)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/w11ahc21

Abstract

This study aims to analyze the influence of workload and work environment on teacher performance at Public Elementary Schools (SDN) in Bandar District, Bener Meriah Regency. The research method used was quantitative research with a causal approach. The study population consisted of 186 SDN teachers, with a sample of 65 respondents determined using proportionate stratified random sampling. Data were collected through a Likert-scale questionnaire and analyzed using multiple linear regression with SPSS version 31. The results showed that workload had a positive and significant effect on teacher performance with a significance value of 0.001 (<0.05), and that the work environment also had a positive and significant effect on teacher performance with a significance value of 0.001 (<0.05). Simultaneously, workload and work environment had a positive and significant effect on teacher performance with a significance value of 0.001 (<0.05). The coefficient of determination (R²) of 0.570 indicates that 57% of the variation in teacher performance can be explained by workload and work environment, while 43% is influenced by factors outside the study. The conclusion of this study is that workload and work environment are important factors contributing to improved teacher performance. Therefore, proportional workload management and the creation of a conducive work environment need to be a primary focus in efforts to improve the quality of teacher performance at SDN Bandar District, Bener Meriah Regency.   Keywords: Workload, Work Environment, Teacher Performance, Elementary School Teachers
Pengaruh Karakteristik Individu dan Pembelajaran Pegawai terhadap Kinerja Digital Pegawai dengan Mediasi Kapabilitas Dinamis Pegawai (Studi Kasus di Kantor Wilayah Kementerian Agama Provinsi Jawa Tengah) Andreanus Tejo Suwarno; Indarto Indarto; Djoko Santoso
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 9 No. 3 (2026): Journal Of Administration and Educational Management (ALIGNMENT)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/zwr42r67

Abstract

This study aims to analyze the influence of individual characteristics and employee learning on digital performance, with dynamic capabilities as a mediating variable, focusing on financial managers using the SAKTI application at the Regional Office of the Ministry of Religious Affairs in Central Java. This research employs a quantitative approach, utilizing path analysis on a sample of 80 respondents. The results indicate that individual characteristics have a positive and significant effect on digital performance, whereas employee learning does not. Both individual characteristics and employee learning are found to have a positive and significant impact on dynamic capabilities. However, dynamic capabilities do not affect digital performance and fail to mediate the influence of either individual characteristics or employee learning on digital performance. These findings highlight the importance of strengthening individual characteristics and relevant learning to support capability development, even though dynamic capabilities have not been proven to directly enhance digital performance in the context of SAKTI application implementation.   Keywords: Individual Characteristics, Employee Learning, Dynamic Capabilities, Employee Digital Performance

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