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INDONESIA
International Journal of Supply Chain Management
Published by ExcelingTech
ISSN : 20513771     EISSN : 20507399     DOI : -
Core Subject : Science, Social, Engineering,
Decision Sciences, Operations Research & Management Engineering Environmental Science Industrial & Manufacturing Engineering Transportation
International Journal of Supply Chain Management (IJSCM) is a peer-reviewed indexed journal, ISSN: 2050-7399 (Online), 2051-3771 (Print), that publishes original, high quality, supply chain management empirical research that will have a significant impact on SCM theory and practice. Manuscripts accepted for publication in IJSCM must have clear implications for Supply chain managers based on one or more of a variety of rigorous research methodologies. IJSCM also publishes insightful meta-analyses of the SCM literature, conceptual/theoretical studies with clear implications for practice, comments on past articles, studies concerning the SCM field itself, and other such matters relevant to SCM.
Arjuna Subject : -
Articles 2,561 Documents
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Implications of Circular Economy, Supply Chain Management Innovation and Sustainability on Organisational Performance Gregorius Paulus Tahu; Anik Yuesti; Daniel Manek; Yenny Verawati
International Journal of Supply Chain Management Vol 9, No 2 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Abstract-This study analysed the effects of circular economy, supply chain management innovation and sustainability on organisation performance. A total of 163 respondents, who are public sector employees in Bandung City, participated in this study. The hypotheses were tested using the descriptive and verification research methods. Data were collected using a questionnaire, and structural equation modelling analysis through the LISREL programme was employed. Results indicated that circular economy and supply chain management innovation significantly and positively influence organisation performance. Similarly, supply chain management innovation significantly and positively influences sustainability, which also significantly and positively influences organisation performance.
The Role of Mediation of Customer Satisfaction in Service Quality Relationship on Hospital Patient Loyalty in Indonesia Siti Fatonah
International Journal of Supply Chain Management Vol 8, No 4 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Services in the service sector have a strategic role in creating competitive advantage and value for customers. The efforts that need to be done in improving the competitive advantage is through customer satisfaction and loyalty. The study aims to examine the effect of services quality (Servqual) on satisfaction and loyalty of patient as the service users of BPJS hospital services in Central Java. The study also proves the importance of services quality (Servqual) in achieving patient loyalty. The study took a sample of hospital patients in Central Java a total of 184 patients. The sampling technique in this research is by using purposive sampling. The result of research provides empirical evidence that service quality has a significant effect on patient satisfaction. Service quality significantly affects the patient loyalty. Also, patient satisfaction has a significant effect on patient loyalty.
Development of a Supply Chain Technique for Identifying Border Supporting Cities in the Analysis of Processes of Inter-regional Spatial Integration S. I Lilimberg; Y. A Nechayeva
International Journal of Supply Chain Management Vol 9, No 1 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Abstract- Inter-regional spatial integration contributes to supply chain activities for the solution of economic, environmental, socio-demographic, humanitarian and other problems of border areas through the implementation of inter-regional programs and projects. A major role in the development of integration processes is played by border supporting cities. Most researchers, characterizing the main criteria for the selection of supporting cities, call the geographical location, administrative independence, the level of development of urban infrastructure. This study examines the author's systematic approach to the development of criteria for assessing border supporting cities. The purpose of the study is to develop a supply chain strategy for classifying border cities as supporting and indicators for assessing their development level. The main research methods were the analytical, monographic, statistical methods, the score method, as well as the sum of places method (rating method) for conducting an aggregate assessment of the potential of integration cooperation. The authors of the study developed a supply chain methodology for identifying border supporting cities based on a systematic approach that takes into account economic and social indicators for assessing border cities. The results of testing the proposed methodology on the example of the Kazakh-Russian borderland showed that the border city, with a population of over 100 thousand people and located on the border territory, is or can in the future become a reference if there is an appropriate transport and geographical location and cross-border and integration cooperation potential. The application of this technique will allow in the future to increase the efficiency of regulation and management of interregional spatial integration processes.
The Influences of Compensation and Supply Chain Managemnet towards Educatioan System: The Mediating Role of Job Motivation Faisal Matriadi; Siti Raha Agoes Salim; Ritha F.Dalimunthe; Parapat Gultom
International Journal of Supply Chain Management Vol 8, No 3 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

The education service today's is increasingly competitive and supply chain management in this system can be distinguish. It is encouraging schools at this time to improve their performance. One way can be used to improve teacher performance is job motivation. Therefore, the purpose of this study was to analyze the role of job motivation as mediating variable in the relationship between compensation and competence towards teacher performance in Lhokseumawe. A total of 351 teachers from seven senior high schools were participated and collected using cluster random sampling. There are seven hypotheses were formulated as well as for direct and indirect effects (mediating) and performed by using statistical software namely WarpPLS 3.0. The results show that compensation and competence have a significant relationship on job motivation. Also, the result indicate that the compensation, competence and job motivation have a significant relationship on teacher performance. In addition, job motivation has mediated the relationship between compensation and competence towards teacher performance among senior high school teacher in Lhokseumawe.
Comparative of the Supply Chain and Block Chains to Increase the Country Revenues via Virtual Tax Transactions and Replacing Future of Money Jumadil Saputra; Rico Nur Ilham; Erlina Erlina; Khairah Amalia Fachrudin; Amlys Syahputra Silalahi
International Journal of Supply Chain Management Vol 8, No 5 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

As a consensus network, Bitcoin enables new payment systems and money that are entirely digital or can be interpreted as a virtual currency that uses open source user-to-peer network systems. It offers easier way of payment without the need for a bank account, credit card or intermediary. Bitcoin is cash stored in a computer that can be used to replace cash in an online sale transaction. Therefore, this study aims to investigate how to maximize the opportunities that allow Bitcoin in contributing for Indonesia tax revenue and also, the respond to the growing issues of virtual money transactions in the world. This study uses Literature study method based on some previous research and scientific journals that discuss about Bitcoin as a means of payment in sale and purchase transactions. The results of this study Bitcoin transaction tax still needs to be addressed is the absence of Legal Basis and legislation on legality of Bitcoin as a recognized payment instrument in Indonesia. This study can helps the Indonesian governments for creating a guidelines to adjust the regulation of virtual transactions, which have already been created and implemented in other countries and have a positive impact on the country's economy in addition to being one of the sources of increasing state tax revenues.
Controlling the Innovative Supply Chain Activities for Improving the Competitive Ability of Companies Larisa V. Yurieva; Marina A. Kazakova
International Journal of Supply Chain Management Vol 7, No 4 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

As part of the supposed approach to strengthen the competitive capacity of industrial companies based on the implementation of the control of innovative activities in the supply chain, the flexible evaluation system was developed, differentiated according to the strategic and tactical objectives of the existing growth of competitive capacity. The strategic management of innovation process supposes achievement of competitive advantages based upon maximal usage of the experience of innovative supply chain activity organization and accounting of new factors, which influence on their change. To solve this problem have been analyzed conditions that determine the appearance and replace the six models of innovative process, allocated based on the modern world scientific experience. The logic of their development allows us to see the important characteristics of their changes, explain the effectiveness of the change process models, through the manifestation of the cumulative and complementary effects. The authors proposed a system of indicators to monitor the degree of manifestation of these effects in the study. In the course of the calculations have been identified changes in the patterns of the innovation process in the Russian mining and metallurgical complex and at the same time as there was a cumulative and complementary effect in changing patterns, and thus the efficiency of controlling innovation. The results suggest that the implementation of controlling innovation in mining and metallurgical enterprises cannot be called successful. Sustained growth was observed on single indicators. In mass production, they have a high degree of variability, or a downward trend. Nowadays, there are a few number of Innovative companies. Keywords- companies, innovation processes, supply chain activity, indicators, competitive ability.
Customer Relationship Management Model; A Business Strategy in a Competitive Business Climate Ben Etim Udoh; Emmanuel Samuel Udo; Abner Ishaku Prince
International Journal of Supply Chain Management Vol 8, No 6 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Resourceful and effective customer relationship management (CRM) drives the success rate of modern organisations. The global and competitive business climate in Nigeria after the economic crisis spur the need by companies to develop and fortify their model relationship with shareholders especially customers and competitors to remained competitive and retained their customers. The mutual, beneficial and Long-term resourceful relationship established between organisations and their customers offers a business’s competitive advantage in a highly competitive business climate. Lower business cost, increase shareholders’ values and satisfy customers change in taste and fashion. This study examines CRM implementation, benefits, and performance in Nigeria. Findings based on an appropriate questionnaire show companies applying CRM benefits and witness improve performance. Survey results indicate that CRM is a vital strategy and business competitive advantage against competitors. The study recommends the Balanced Scorecard (BSC) model affiliating CRM implementation and performance to spur organizational success in Nigeria.Keywords: Balanced Scorecard, customer relationship management (CRM), competitive business climate, Nigeria, business crisis
Adopting Lean Supply Chain at Unipharma Syria to Improve its Response to Clients Aram H Massoudi
International Journal of Supply Chain Management Vol 8, No 5 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Abstract This research aims to test the impact of the adoption of lean supply chain standards in improving Unipharma Syria response to its clients' posts the Syrian crisis of 2011. The researcher used descriptive and analytical approach to study Universal Pharmaceutical Industries. UNIPHARMA one of the well-known highly developed firms in the Pharmaceutical Industries in Syria. The data was collected from a questionnaire distributed to 100 employees working at Unipharma Damascus, 98 valid responses were received. The hypotheses were tested using SPSS software. The result of the research showed that the company's reliance on process standardization and industrial standards was relatively high and the adoption rate for industrial standards are the highest. The company's response rate to its customers in terms of flexibility and delivery is not high and convergent for both variables. Keywords lean supply chain, customer response, Process Standardization, Industrial Standards
The Role of Social Media Hashtags in Political Promotions: Mediating Role of Supply Chain Communication Achmad Jamil; Endi Rekarti; Rizki Briandana; Salsabilla Audinna
International Journal of Supply Chain Management Vol 8, No 6 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

The current study examines the impact of hashtags used in social media for political promotion and analyses the mediating role of supply chain communications (SCC) in the relationship. The current study was performed in Indonesia, where 301 Twitter users were surveyed about current variables with a questionnaire. The data was analysed through Statistical Product and Service Solutions (SPSS) and Analisis of Moment Structures (AMOS) in order to complete “structural equation modelling.” The findings of the current study depicted that increased social media hashtags about a political matter tend to increase significantly political promotion. Furthermore, it has been found that increased social media hashtags about a political matter significantly enhance the political communication in society. It means that increased hashtags enhance SCC, and SCC ultimately significantly enhances political promotion. The current study contributes to the literature and in practice, because it enhances the limited literature about the role of SCC in political promotion in association with social media hashtags. Practitioners should leverage the insights from hashtags to be the function as a promotion tool.
Reduction the Costs of Investigating in Financial Industry Based on Activity-Based Costing and Supply Chain Asaad Sasaa Agrab; Mlath Abd Al- Gbar Abas; Hayder Mmatloob Koshan
International Journal of Supply Chain Management Vol 8, No 1 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Abstract- Responding to the needs of shareholders and investors, earning profit and income and covering current expenses are the hugest goals of each economic unit. Banks and financial institutions also have these rules. Perhaps the most important thing for them is calculating and understanding the cost of money. Because calculating cost reductions and analyzing it can be used to estimate and execute the amount and cost of paying the facility, and also the profits of the deposits in each supply chain system. However, it should be noted that the issue of reducing costs, including goods made, sold goods, services provided or time consumed, is one of the most complex accounting issues. Besides, it is certainly more costly to calculate the cost of services than the calculation of reducing goods costs. Therefore, what is said is a general overview of the very complex process of calculating the expense of money and reducing costs in financial institutions based on the supply chain. In this research, we will consider the reduced costs of investigating in the financial industry based on activity-based costing and supply chain. Keywords: Bank, Investment, Activity-Based Costing (ABC), supply chain, costs.

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