JOURNAL OF APPLIED BUSINESS ADMINISTRATION
Journal of Applied Business Administration (JABA) is a journal published by Study Program of Applied Business Administration, Politeknik Negeri Batam. The journal is predominantly devoted to applied business administration with special focus on industries problem solving. JABA publish quality articles based on empirical research, theoretical and practical articles. The JABA is issued 2 times a year in electronic form. The electronic pdf version is accessible on the internet free of charge. We encourage all interested contributors to submit their work for consideration.
Articles
271 Documents
ANTESEDEN KINERJA KARYAWAN BANK SYARIAH DI MALANG RAYA
Achmad Sani Supriyanto;
Vivin Maharani Ekowati
JOURNAL OF APPLIED BUSINESS ADMINISTRATION Vol 3 No 2 (2019): Journal of Applied Business Administration - September 2019
Publisher : Politeknik Negeri Batam
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DOI: 10.30871/jaba.v3i2.1523
Organizational Citizenship Behavior (OCB) is a behavior that has an effect on organizational effectiveness. It has important consequences in workplace. OCB can contribute to organizational effectiveness through improved performance, enabling organizations to adapt to environmental change, and strengthening coordination within working groups. Therefore, it is important to investigate the variables that can improve the OCB. This study aims to determine the direct effect of spiritual leadership on employee’s performance, identifying the role of OCB to mediate the effect of spiritual leadership on employee’s performance. The population is all 436 employees of Sharia banking with state-owned status in Malang Raya, consist of Bank Sharia Mandiri, BRI Sharia, BTN Sharia and BNI Sharia. Total 140 samples selected are all permanent employees calculated by using Slovin formula. Data is collected directly from respondents by questionnaires and analyzed by PLS. The research results show that spiritual leadership has n0 effect on performance. OCB mediates the effect of Entrepreneur leadership on performance.
ALOKASI DANA CSR SEBAGAI VARIABEL MODERASI ANTARA PENERAPAN GOOD CORPORATE GOVERNANCE (GCG) TERHADAP NILAI PERUSAHAAN PADA SUB SEKTOR PERBANKAN
Basir S
JOURNAL OF APPLIED BUSINESS ADMINISTRATION Vol 3 No 2 (2019): Journal of Applied Business Administration - September 2019
Publisher : Politeknik Negeri Batam
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DOI: 10.30871/jaba.v3i2.1527
Corporate value is influenced by many factors, one of which is through Good Corporate Governance. Corporate governance is a system that regulates and controls companies that are expected to provide and increase the value of the company to shareholders. The allocation of Corporate Social Responsibility funds is selected as a moderating variable because Corporate Social Responsibility activities are part of good corporate governance that is expected to strengthen Good Corporate Governance relationship with company value. The population in this study is the banking subsector companies listed on the BEI. Sampling technique using purposive sampling and based on predetermined criteria then the number of 22 samples of companies subsector banking. This research followed by the analysis by using Regression Moderation analysis. The result of the research shows that the implementation of Good Corporate Governance proxied with the Proportion of Independent Commissioners , Audit Committee , Independence Audit Committee , Frequency of Audit Committee Meeting and Frequency of Meeting of Board of Commissioner simultaneously have significant effect to company Value with CSR as moderation.
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI MINAT BERINVESTASI DI PASAR MODAL BAGI GENERASI MILENIAL
Shinta Wahyu Hati;
Windy Septiani Harefa
JOURNAL OF APPLIED BUSINESS ADMINISTRATION Vol 3 No 2 (2019): Journal of Applied Business Administration - September 2019
Publisher : Politeknik Negeri Batam
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DOI: 10.30871/jaba.v3i2.1529
The purpose of this research was to determine motivation, capital market knowledge, and preferences for interests. This type of research is explanatory research with quantitative research. The research population is students majoring in business management who have participated in capital market and financial management courses. The sampling technique using purposive sampling, data collection using a questionnaire. The sample of this research were students in the Department of Business Management who received 67 Business Finance or Capital Market courses. The results of this study indicate that there is no motivation for millennial generation investment interests, there is a relationship with capital market knowledge of millennial generation investment interests, is a preferential preference for millennial generation investment interests. There are simultaneous influences on motivational variables, capital market knowledge, and risk preferences for investment interest in millennial generation
ANALISIS FAKTOR-FAKTOR YANG BERPENGARUH TERHADAP NIAT BERWIRAUSAHA MAHASISWA
Afriyanti Hasanah;
Nurhasikin Nurhasikin
JOURNAL OF APPLIED BUSINESS ADMINISTRATION Vol 3 No 2 (2019): Journal of Applied Business Administration - September 2019
Publisher : Politeknik Negeri Batam
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DOI: 10.30871/jaba.v3i2.1534
This study aims to analyze the factors that influence student entrepreneurship intentions. This study uses 260 respondents taken from the students of Business Management Department at Politeknik Negeri Batam who have received entrepreneurial courses. The type of data used in this study is the interval scale, while the scaling method used in the form of likert scale instrument with 4 assessment categories. Data analysis techniques in this study used multiple regression analysis. The results of this study indicate that there are influences of parents’ job, entrepreneurial experience, self efficacy, entrepreneurship education, academic support and social support on student entrepreneurial intentions, while gender and environment support do not affect student entrepreneurial intentions. Future studies are expected to increase the number of research samples, change research samples or add research variables.
STUDI EMPIRIS KUALITAS AUDIT INTERNAL PEMERINTAH : MELALUI BATASAN WAKTU AUDIT DAN SKEPTISME PROFESIONAL
Sumartono Sumartono;
Muhammad Ridhwansyah Pasolo;
Kevin Nugraha
JOURNAL OF APPLIED BUSINESS ADMINISTRATION Vol 3 No 2 (2019): Journal of Applied Business Administration - September 2019
Publisher : Politeknik Negeri Batam
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DOI: 10.30871/jaba.v3i2.1535
Penelitian ini bertujuan untuk menginvestigasi bukti empiris berupa variabel batasan waktu audit dan skeptisme profesional pengaruhnya terhadap kualitas audit internal pemerintah. Populasi dalam penelitian ini adalah seluruh auditor internal pemerintah yang merupakan ASN dan bekerja pada Kantor Perwakilan Badan Pengawas Keuangan dan Pembangunan (BPKP) Provinsi Papua. Pengambilan sampel dalam penelitian ini menggunakan teknik Purposive Sampling, dengan kreteria auditor yang telah mengikuti Pendidikan dan Pelatihan Jabatan Fungsional Auditor (JFA), data penelitian diperoleh menggunakan instrumen penelitian berupa kuisioner yang didistribuskan secara langsung maupun via email kepada responden yang berisi 28 item pertanyaan diukur dengan menggunakan skala likert. Metode analisis data dalam penelitian ini menggunakan regresi linier berganda. Hasil Penelitian menunjukan bukti empiris bahwa Batasan waktu audit dan Skeptisme profesional secara parsial berpengaruh terhadap Kualitas audit internal pemerintah. Kontribusi dari hasil penelitian ini dapat memperoleh bukti empiris mengenai faktor-faktor yang mempengaruhi kualitas hasil audit internal pemerintah, yang dapat memberikan informasi kepada pengambil kebijakan maupun auditor internal pemerintah sehingga dapat menjaga mutu serta meningkatkan kualitas audit internal pemerintah
PENGARUH KUALITAS PRODUK DAN KUALITAS PELAYANAN TERHADAP PENINGKATAN KEPUASAN DAN LOYALITAS PELANGGAN PERUSAHAAN DAERAH AIR MINUM (PDAM) KOTA MAKASSAR
Muhammad Rezha Pahlawan;
Nurlia Nurlia;
Abdul Rahman Laba;
Erlina Pakki;
Hardiyono Hardiyono
JOURNAL OF APPLIED BUSINESS ADMINISTRATION Vol 3 No 2 (2019): Journal of Applied Business Administration - September 2019
Publisher : Politeknik Negeri Batam
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DOI: 10.30871/jaba.v3i2.1560
This study aims to determine the effect of Product Quality and Service Quality on Increasing Customer Satisfaction and Loyalty in Makassar Municipal Water Company (PDAM) both directly and through intervening variables or indirect effects. This study uses a quantitative approach conducted with the aim to explain the position of the variables studied and the relationship between one variable with another variable. This research will explain the causal relationship between variables through hypothesis testing. In this study, the analysis method used is path analysis using the SmartPLS program. The results of this study found that directly the product quality had a positive and significant effect on customer satisfaction, service quality had a positive and significant effect on customer satisfaction, product quality had a positive and significant effect on customer loyalty, service quality had a positive and not significant effect on customer loyalty, customer satisfaction positive and significant effect on customer loyalty. The indirect effect of this research is product quality has a positive and significant effect on customer loyalty if mediated by customer satisfaction. Service quality also has a positive and significant effect on customer loyalty if mediated by customer satisfaction.
KINERJA KARYAWAN: KOMPENSASI DAN PROMOSI JABATAN
Sri Langgeng Ratnasari
JOURNAL OF APPLIED BUSINESS ADMINISTRATION Vol 3 No 2 (2019): Journal of Applied Business Administration - September 2019
Publisher : Politeknik Negeri Batam
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DOI: 10.30871/jaba.v3i2.1569
Employee performance is one of the most important factors in an organization, because employee performance is crucial in determining organizational performance. This study aims to determine the effect of compensation on employee performance, the effect of job promotions on employee performance, and the effect of compensation and job promotions on employee performance. This research is a descriptive study through a quantitative approach. The population of this research is the employees of PT. MSP Batam as many as 50 employees. The sampling technique uses census techniques, so the number of samples is 50 employees. The results of testing partially the effect of compensation on employee performance is significant, the effect of job promotions on employee performance has a significant effect, and simultaneously the effect of compensation and job promotions on employee performance has no significant effect.
EVALUASI PROSEDUR KEGIATAN EKSPOR PADA PT BINTANG ASIA USAHA
Doni Putra Utama;
Rodiatul Muthmainah
JOURNAL OF APPLIED BUSINESS ADMINISTRATION Vol 3 No 2 (2019): Journal of Applied Business Administration - September 2019
Publisher : Politeknik Negeri Batam
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DOI: 10.30871/jaba.v3i2.1586
Penelitian ini dilakukan di PT Bintang Asia Usaha dan membahas mengenai evaluasi prosedur kegiatan ekspor pada PT Bintang Asia Usaha. Adanya kesalahan pada saat pembuatan invoice dan packing list yaitu, pada saat penginputan gross weight dan net weight yang tertukar dan adanya keterlambatan dalam pengiriman dokumen pengapalan. Objek penelitian ini adalah peosdur dan dokumen terkait kegiatan ekspor perusahaan. Metode yang digunakan dalam penelitian ini adalah metode analisis deskriptif yang mengambarkan prosedur dan dokumen ekspor pada PT Bintang Asia Usaha. Hasil penelitian yaitu terdapat kesalahan pada saat pembuatan invoice dan packing list serta terjadinya keterlambatan dalam pengiriman dokumen pengapalan yang disebabkan karena kurangnya sumber daya manusia (SDM) yang ada di perusahaan. Penulis memberikn solusi sebaiknya adanya penambahan karyawan pada bagian ekspor supaya tidak hanya satu orang saja yang mengurus dan menangani semua kegiatan yang berhubungan dengan ekspor. Tujuan dari penelitian ini adalah untuk mengetahui kendala apa saja yang sering terjadi pada saat melakukan kegiatan ekspor
ANALISIS KOMPARASI ATAS KINERJA DAN KEUANGAN BADAN LAYANAN UMUM BIDANG PENYEDIAAN JASA PENDIDIKAN
Yuliana Sari;
Nelly Masnila;
Endah Widyastuti;
Riza Wahyudi
JOURNAL OF APPLIED BUSINESS ADMINISTRATION Vol 3 No 2 (2019): Journal of Applied Business Administration - September 2019
Publisher : Politeknik Negeri Batam
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DOI: 10.30871/jaba.v3i2.1728
In its implementation, currently, efforts to provide services to the public are not optimal yet. This research is focused on BLU which provides educational service provision services, consisting of 33 state universities throughout Indonesia under the Ministry of Research, Technology and Education. The purpose of this study is to determine the development of performance and the development of financial position. From the results, it can be concluded that the performance and financial conditions of the BLU of higher education institutions in Indonesia continue to increase throughout the period 2013-2016. In addition, there are differences in performance between universities, which can be seen from the obtained surplus or deficit experienced by certain universities. This difference is suspected because between universities have a wide range of activities and different of how to manage it.
TRICKLE DOWN THEORY SEBAGAI DASAR MOTIVASI MAHASISWA MELAKUKAN POLYTECHNIC SOSIAL RESPONSIBILITY
Tetty Rimenda;
R. Elly Mirati
JOURNAL OF APPLIED BUSINESS ADMINISTRATION Vol 3 No 2 (2019): Journal of Applied Business Administration - September 2019
Publisher : Politeknik Negeri Batam
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DOI: 10.30871/jaba.v3i2.1729
Initially CSR activities were known as corporate activities to pay attention to their environment. Further developments in CSR were also carried out at the University. This study discusses the CSR activities at the Jakarta State Polytechnic Social Responsibility, whose implementation is carried out through AGTV. This AGTV activity has been held for 6 years in Lio Depok Village. The problem faced is the lack of interest of volunteers to help implement this AGTV activity. The purpose of this study was to examine the effect of Trickle Down Theory which has been widely used in the field of fashion and promotion of the motivation to implement AGTV. Respondents were volunteers from the Jakarta State Polytechnic Accounting Department who carried out the Polytechnic Social Responsibility program. Data is processed by SPSS regression analysis. The results prove that Trickle Down and Trickle Up do not influence motivation in carrying out CSR activities, but the Trickle Round which is an attachment between volunteers influences the implementation of CSR carried out in AGTV