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Ultima Management : Jurnal Ilmu Manajemen
Published by Universitas Multimedia Nusantara
ISSN : 20854587     EISSN : 2549404X     DOI : -
Core Subject : Economy,
Economics, Econometrics & Finance
Ultima Management : Jurnal Ilmu Manajemen merupakan Jurnal Ilmu Manajemen yang menyajikan artikel-artikel penelitian ilmiah dalam bidang manajemen serta isu-isu teoritis dan praktis terkini. Kajian mencakup Manajemen Stratejik, Manajemen Pemasaran, Manajemen Sumber Daya Manusia, Manajemen Keuangan, Kewirausahaan, Investasi, Technopreneurship dan topik-topik lain yang berkaitan dengan manajemen perusahaan. Jurnal Ultima Management diterbitkan oleh Program Studi Manajemen – Universitas Multimedia Nusantara (UMN) secara berkala setiap enam bulanan.
Arjuna Subject : -
Articles 237 Documents
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GENERATION X CATECHIST SERVANT LEADERSHIP OF POTENTIAL HUMAN RESOURCES (CASE STUDY OF THE ARCHDIOCESE OF JAKARTA) Budiyanto, Hendro
Ultima Management : Jurnal Ilmu Manajemen Vol 16 No 2 (2024): Ultima Management : Jurnal Ilmu Manajemen
Publisher : Universitas Multimedia Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31937/manajemen.v16i2.3742

Abstract

Abstract- The performance of Generation X catechists in the Diocese of Jakarta, Indonesia, is examined in this study in relation to servant leadership. The study looks at how professional competence and dedication function as mediators in the relationship between catechist performance and servant leadership. The study employs a quantitative methodology and structural equation modeling with partial least squares (PLS-SEM) to examine data from 80 catechists who work in different parts of the Jakarta Archdiocese. The results show that catechist performance, professional commitment, and competence for Generation X are all positively and significantly impacted by servant leadership. Additionally, catechist performance is positively influenced by professional commitment and competence, which also mediate the relationship between servant leadership and performance. In addition to providing useful implications for improving catechist performance through leadership development and cultivating professional dedication and competence, the study advances our understanding of servant leadership in Catholic education environments. Keywords: Catechist performance; Servant Leadership; Professional Commitment; Competency; Catholic Community Group
PENGARUH SERVICE EXCELLENCE DAN SERVICESCAPE TERHADAP INTENTION TO REUSE KERETA PANORAMIC Chaniago, Putri Audriel; Widyastuti, Hardiana
Ultima Management : Jurnal Ilmu Manajemen Vol 16 No 2 (2024): Ultima Management : Jurnal Ilmu Manajemen
Publisher : Universitas Multimedia Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31937/manajemen.v16i2.3808

Abstract

Abstract - The development of the goods and services sector is increasing, especially in the transportation services sector. PT Kereta Api Pariwisata launched a new innovation, namely the panoramic train. The aim of the research is to analyze the influence of service excellence and servicescape on intention to reuse panoramic trains. PT Kereta Api Pariwisata maintains customer interest in continuing to reuse them by applying service excellence and servicescape to its products and services to remain competitive and dominate market share. The data sources used are primary data obtained by distributing questionnaires to respondents and secondary data obtained by reading scientific journals, books and other reading sources. Descriptive analysis and SEM-PLS are used as data processing methods to analyze the influence of service excellence and servicescape on intention to reuse. The results indicate that service excellence and servicescape significantly and positively influence intention to reuse panoramic train. Service excellence and servicescape play an important role in influencing passengers' intention to return to the panoramic train service. Improvements in both aspects will help increase customer loyalty and the long-term success of the panoramic train service. The managerial implications recommended by the researcher are formulated using the 7P marketing strategy approach (Product, Price, Place, Promotion, People, Process, Physical Evidence). Keywords: Intention to Reuse; Panoramic Train; Servicescape; Service Excellence
THE IMPACT OF CAR, LDR, BOPO, SIZE, AND NIM ON BANKS FINANCIAL PERFORMANCE Sugiarto, Aris; Sriyatun, Sriyatun
Ultima Management : Jurnal Ilmu Manajemen Vol 16 No 2 (2024): Ultima Management : Jurnal Ilmu Manajemen
Publisher : Universitas Multimedia Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31937/manajemen.v16i2.3837

Abstract

Abstract- Banking Return on Assets (ROA) measures operational efficiency and profitability by measuring how well a bank uses its assets to generate cash. ROA is also influenced by macroeconomic conditions, related regulations, and the competitiveness of the banking sector. In an increasingly competitive market, banks must understand these phenomena to improve their profitability and competitiveness. This study seeks to examine the impact of the variables Capital Adequacy Ratio (CAR), Loan to Deposit Ratio (LDR), Operating Costs and Operating Income (BOPO), bank size (SIZE), and Net Interest Margin (NIM) on Return on Assets (ROA). The study population comprises all conventional banks registered on the Indonesia Stock Exchange (IDX) from 2019 to 2023, totaling 47 banks. The employed sampling approach is total sampling, indicating that the entire population is surveyed, resulting in a sample size of 47 banks across a five-year period. The total data analysed in this study is 235. The employed analytical method is multiple linear regression, supplemented by traditional assumption checks encompassing normality, heteroscedasticity, multicollinearity, and autocorrelation assessments. Hypothesis testing uses t-statistics to evaluate partial regression coefficients and F-statistics to assess simultaneous effects, with a significance threshold of 5% (0.05). The study's results demonstrate that CAR, LDR, BOPO, SIZE, and NIM significantly influence ROA both partially, as the significance value (sig) is below 0.05, and simultaneously on ROA. Keywords: CAR; LDR; BOPO; SIZE; NIM
SCENARIO PLANNING FOR PT BANGGAI LNG'S BUSINESS STRATEGY TO FACE FUTURE LNG INDUSTRY CHALLENGES Christian, Rio
Ultima Management : Jurnal Ilmu Manajemen Vol 16 No 2 (2024): Ultima Management : Jurnal Ilmu Manajemen
Publisher : Universitas Multimedia Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31937/manajemen.v16i2.3877

Abstract

Abstract- The liquefied natural gas (LNG) industry is undergoing significant transformation due to fluctuating global demand, the transition to renewable energy, and evolving regulations. PT Banggai LNG (PT BLNG), a key player in Indonesia, leverages its strategic location and advanced infrastructure to meet domestic and international demand. However, PT BLNG faces market volatility, intense competition, and increasingly complex environmental regulations. This research employs scenario planning to help PT BLNG develop business strategies to address challenges in the LNG industry, utilizing PESTEL analysis, Porter’s Five Forces, VRIO framework, and SWOT analysis. These analyses highlight regulatory pressures, competition, limited resources, and regional demand opportunities. Four strategic scenarios were developed: “Stable but Limited Growth,” “Emerging Markets,” “Challenging Markets,” and “Profitable but Constrained Markets.” Proposed strategies include cost optimization, infrastructure development, and market diversification. With early warning signals, a five-year roadmap, and the four strategic scenarios, PT BLNG is expected to adapt to uncertainties, align with global energy trends, and sustain its long-term competitiveness in the LNG industry in Indonesia and the surrounding region. Keywords: Business Strategy; Liquefied Natural Gas; Scenario Planning
DIGITAL TRANSFORMATION, SUSTAINABILITY, AND MSME PERFORMANCE: THE ROLE OF ORGANIZATIONAL AGILITY Handayani, Juli; Masrokhah, Siti
Ultima Management : Jurnal Ilmu Manajemen Vol 16 No 2 (2024): Ultima Management : Jurnal Ilmu Manajemen
Publisher : Universitas Multimedia Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31937/manajemen.v16i2.3911

Abstract

Abstract- Micro, small, and medium-sized businesses (MSMBs) in the modern digital age are under increasing pressure to innovate and adapt to the ever-shifting demands of consumers. Keeping up with the competition and remaining relevant in the market now requires digital transformation for MSMEs. This study's overarching goal is to learn how digital transformation has affected the efficiency and productivity of micro, small, and medium-sized enterprises (MSMEs) in Central Java, and how sustainability practices have played a key role in their meteoric rise to the top. Sales growth, market reach, and customer happiness are some of the main performance factors that this study aims to understand through the application of digital tools and sustainable practices. In this study, quantitative research methods were employed. The total sample is 221 respondents. Purposive random sampling is the method used for sampling. Analysis of variance in this research makes use of SEM-PLS, or Structural Equation Modeling with Partial Least Squares. According to the findings, digital transformation has a beneficial impact on the performance and agility of micro, small, and medium-sized enterprises (MSME), and business sustainability also directly affects these metrics. Mediating the relationship between corporate sustainability and MSME performance, organizational agility was determined to be an important factor in increasing the efficacy of sustainable strategies. It appears that digital transformation may have an immediate effect on MSME performance independent of organizational agility, as the null hypothesis stating that agility mediates the connection between the two was not borne out. Keywords: Digital Transformation; Business Sustainability; Organizational Agility; MSME performance
PENGARUH BRAND FAMILIARITY DAN PERCEIVED NOSTALGIA TERHADAP POST PURCHASE INTENTION DENGAN PERCEIVED VALUE SEBAGAI MODERATOR Nathadiharja, Sri Sukartono; Tambun, Sihar; Ivada, Tia
Ultima Management : Jurnal Ilmu Manajemen Vol 16 No 2 (2024): Ultima Management : Jurnal Ilmu Manajemen
Publisher : Universitas Multimedia Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31937/manajemen.v16i2.3908

Abstract

Abstract- This research analyzes the influence of brand familiarity and perceived nostalgia on post-purchase intention, with perceived value as a moderating variable. Conducted on 146 respondents in Indonesia, it employs quantitative methods using the Partial Least Square-Structural Equation Modeling (PLS-SEM) approach. The findings indicate that brand familiarity and perceived nostalgia significantly impact post-purchase intention, as consumers tend to make repeat purchases when they feel familiar with a brand or experience nostalgia. However, perceived value does not always strengthen this relationship. Among the five tested hypotheses, three were approved, while two were rejected. The study emphasizes the importance of marketing strategies that leverage nostalgia and brand familiarity to enhance loyalty. However, the moderating role of perceived value requires further examination in different contexts. This research contributes to consumer loyalty theory, particularly in markets influenced by emotional factors. A key contribution of this study is the integration of perceived nostalgia as a central factor in shaping post-purchase intention, an area not widely explored in previous literature. Additionally, it investigates the moderating role of perceived value in the relationship between brand familiarity and nostalgia on post-purchase intention, offering insights into the emotional dynamics of consumer loyalty. The novelty of this research lies in combining nostalgia and brand familiarity while examining perceived value’s moderating role in the Indonesian market, a relatively unexplored area. It also presents a PLS-SEM-based methodological approach to studying emotional factors in consumer behaviour. Keywords: Post-Purchase Intention; Perceived Nostalgia; Brand Familiarity; Perceived Value; Consumer Loyalty.
INNOVATION WORK BEHAVIOR IN THE DIGITAL ERA: A SYSTEMATIC LITERATURE REVIEW Handiman, Unang Toto; Adam, Duki
Ultima Management : Jurnal Ilmu Manajemen Vol 16 No 2 (2024): Ultima Management : Jurnal Ilmu Manajemen
Publisher : Universitas Multimedia Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31937/manajemen.v16i2.3938

Abstract

Abstract- The digital era has transformed organizational dynamics, necessitating innovative work behavior (IWB) as a key driver of competitive advantage. This study systematically reviews the role of technology and organizational culture in shaping IWB, focusing on their interplay and implications for organizations. The objective is to understand how technological advancements influence IWB and how aspects of organizational culture can enhance or inhibit this behavior in the digital era. Despite the growing emphasis on IWB, there is limited understanding of how technology and organizational culture jointly influence it, creating gaps in both theory and practice. This paper integrates insights from diverse studies to highlight the synergy between technology and organizational culture, proposing that their interplay is pivotal for fostering IWB. A systematic review approach was employed, synthesizing findings from peer-reviewed articles, reports, and case studies to identify trends, relationships, and critical gaps. The findings reveal that technology facilitates IWB by enabling collaboration, real time decision-making, and innovative problem-solving. However, its potential is moderated by organizational culture factors such as leadership support, openness to change, and psychological safety significantly enhance or constrain IWB. The study identifies the need for a balanced approach that aligns technological capabilities with cultural readiness. This review underscores the interdependence of technology and organizational culture in fostering IWB and highlights critical gaps and future research opportunities. Addressing these gaps can guide organizations in effectively leveraging technology and culture to sustain innovation in the digital era. Keywords: Innovation Work Behavior; Digital Era; Organizational Culture; Systematic Literature Review
PENGARUH KEBAJIKAN, INTEGRITAS, KOMPETENSI, DAN KUALITAS INFORMASI TERHADAP INTENSI MEMBELI PRODUK DI INSTAGRAM Susilo, Purnama Jaya; Laksmidewi, Dwinita
ULTIMA Management Vol 14 No 2 (2022): Ultima Management : Jurnal Ilmu Manajemen
Publisher : Universitas Multimedia Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31937/manajemen.v14i2.1737

Abstract

Abstract - The Instagram application is currently a popular application for selling products, including fashion products, by young people in Indonesia society. This study aims to examine the effect of perceived benevolence or the perception that stores on Instagram do good things, the integrity or honesty of stores, the competence, and the quality of the information provided by stores on Instagram, on purchase intentions. The research was conducted using a survey method, with consumer respondents who shop online for fashion products on Instagram. Hypothesis testing using mediation test with SPSS macros. The results show that perceived benevolence, integrity, and competence have a positive effect on purchase intention and are significantly mediated by consumer trust. Keywords: Perceived Benevolence; Integrity; Competence; Quality of Information; Trust; Instagram
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI PURCHASE INTENTION PRODUK HIJAB ORGANIK: PENERAPAN THEORY OF PLANNED BEHAVIOR, PCE DAN ENVIRONMENTAL KNOWLEDGE Hamdiah, Diana Fajri
ULTIMA Management Vol 14 No 2 (2022): Ultima Management : Jurnal Ilmu Manajemen
Publisher : Universitas Multimedia Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31937/manajemen.v14i2.2053

Abstract

Abstract- The growth in the number of Muslims in Indonesia is one of the main triggers that drive the growth of Indonesia's Muslim fashion industry. This Muslim fashion business opportunity makes business people compete to innovate their products. Zayana Organic offers a new opportunity for organic hijab made by sustainable production methods to replace conventional and polyester hijab for environmental protection and sustainable business development. Although the organic hijab is an interesting innovation, it turns out that Zayana itself has challenges in getting new customers. This is presumably because there are still many people who doubt the benefits of organic hijab products. In addition, the attention of Indonesian people's awareness of the environment and health is still relatively low, the price of environmentally friendly products which is quite expensive has made business people who produce organic products such as Zayana Organic have the challenge to maintain and develop their business. This study aimed to provide insights on factors influencing purchase intention to organic hijab. An online survey was conducted and multiple regression analysis was used to test the relationships among the variables. 160 eligible survey responses were gathered for data analysis and hypothesis testing using SPSS version 23 software. The results indicate that attitude, subjective norms, perceived consumer effectiveness, and environmental knowledge positively influence purchase intention to Zayana Organic hijab. Meanwhile, the effect of perceived behavioral control is insignificant. Keywords: Attitude; Subjective Norms; Perceived Behavioral Control; Perceived Consumer Effectiveness; Environmental Knowledge; Purchase Intention; Sustainable Fashion; Organic Hijab
KEY SUCCESS FACTORS IN THE FAST FASHION BUSINESS DURING A PANDEMIC Valerie, Margaret; Elvina, Janet; Cristie, Lizzet; Litania, Lidya; Tjoandra, Matthew; Widjojo, Handyanto
ULTIMA Management Vol 14 No 2 (2022): Ultima Management : Jurnal Ilmu Manajemen
Publisher : Universitas Multimedia Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31937/manajemen.v14i2.2680

Abstract

Abstract - Fashion offers the ability to express one's lifestyle and personality. This study aims to determine the factors that influence people's purchasing preferences for fast fashion compared with slow fashion during the COVID-19 pandemic. Mixed-method research was conducted through literature reviews, interviews, focus group discussions, and a survey. The qualitative research findings reveal that consumers prefer purchasing fast fashion compared to slow fashion. Afterward, the quantitative research was performed on 245 data sets gained from online questionnaires. The respondents involve those who bought fast fashion in the last three months. Results from regression analysis using SPSS prove that price, style, social media, and brand positively affect purchasing preferences for fast fashion. This study offers a presage for the fashion industry to build the value of the brand by considering the concoction of price and style as well as communicating it through the proper social media. Keywords: Fast Fashion; Price; Style; Social Media; Brand; Buying Preferences

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