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Performance
ISSN : -     EISSN : 26158094     DOI : -
Core Subject : Education,
Performance is our bianually peer-reviewed journal, designed to accommodate research articles in the domain of management science. This journal has been published by Faculty of Economics and Business, Universitas Jenderal Soedirman since 2003. We invite articles in all functional area of management, which mainly about (but not limited to) Human Resource, Marketing, Financial, Operational and Strategic Management.
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Articles 449 Documents
Analisis perceived enjoyment sebagai variabel anteseden technology acceptance model Meilan Sugiarto; Retno Widuri
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 24 No 1 (2017): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

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Abstract

Background: Young people are active users of the information technology, especially internet. Even some of them tend to make the internet as a medium of the main support for daily activities. This study indicates that internet use among young people, especially college student tends to have a model of its own behavior, making it attractive for further investigation. Purpose: This study focuses on the influence of perceived enjoyment as antecedent variable in the technology acceptance model (TAM). Methodology: The respondents of this study were college students as internet users in Yogyakarta, the province is considering a student city. This study was conducted on 130 respondents. Findings: According to the structural analysis with SEM method, shows that perceive enjoyment has a role as antecedent variable on TAM, because that variable has significant effects on variables in technology acceptance model. Keywords: perceived enjoyment, technology acceptance model, internet user, college student.
Motif dan Kepuasan Penggunaan Website Informasi Berbasis User Generated Content (UGC) Pada Website Zomato.com Abdul Lathif; Mohamad Syahriar Sugandi
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 27 No 1 (2020): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (498.39 KB) | DOI: 10.20884/1.jp.2020.27.1.1623

Abstract

Berdasarkan perkembangan teknologi yakni generasi web berbasis web 2.0 menjadi latar belakang kemunculan media yang berbasis user generated content memiliki karakteristik yang berbeda. Perbedaan karakter dan fitur setiap media dengan perkembangannya menimbulkan motif dan kepuasan yang beragam. Penelitian ini bertujuan untuk mengetahui gratification sought dan gratifikasi obtained serta nilai selisih dari keduanya pada pengguna website Zomato.com yang berbasis UGC di wilayah Jakarta. Penelitian ini menggunakan teori uses and gratification 2.0 sebagai kerangka kerja dan jurnal Shao (2008) sebagai motif acuan media berbasis UGC. Metode penelitian ini yakni metode survei deskriptif dengan teknik pengumpulan data survei yang dilakukan pada 100 responden di wilayah Jakarta. Pengambilan sampel penelitian ini menggunakan teknik secara non probability sampling. Pernyataan hasil survei diolah secara univariat dan statistik deskriptif. Hasil penelitian ini menunjukan motif harapan tertinggi penggunaan website Zomato.com yakni self-expression dengan persentase 14,72% dan motif harapan terendah yakni virtual communities dengan persetase 13,71%. Sedangkan motif kepuasan, persentase tertinggi yakni motif information seeking 15,48% dan motif terendah yakni motif virtual communities 12,64%. Nilai selisih dari gratification sought dan gratifikasi obtained didominasi oleh penurunan rata-rata tiap motif-nya seperti information seeking, self-expression, mood management, entertainment, self-actualization dan virtual communities. Sedangkan motif social interaction mengalami peningkatan nilai rata-rata.
HUBUNGAN KAUSALITAS ANTARA NILAI TUKAR MATA UANG DAN INDEKS HARGA SAHAM DI PASAR MODAL INDONESIA Sulistyandari Sulistyandari
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 13 No 1 (2011): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

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Abstract

This paper examines the relationship between exchange rates and stock prices indexs in the emerging financial market of Indonesia using daily data over a four-year period from January, 2002 to December, 2005. The motivation is to establish the causal linkages between leading prices in the foreign exchange market and the stock market in Indonesian market; the linkages have implication for the ongoing attempts to develop stock markets simultaneously with a policy shift towards independently floating exchange rates Using the Granger concept of causality (1969), cointegration technique and standard Error Correction Model (ECM), show that consistent with portfolio approach to exchange rate determination, it is argued that there is a negative short run and long run causality from stock prices to exchange rates (unidirectional causality from stock prices to exchange rates). A change in stock prices have an impact on exchange rate for composite indexs (IHSG) and also for sectoral indexs The result have implication that the development on the stock market are important to economics development, increasing on the stock market performance become an indicator of a good macro economic condition and appreciate the domestic currency.
INDEKS KEPUASAN MASYARAKAT TERHADAP PELAYANAN PUBLIK KPPI KABUPATEN PURBALINGGA Suliyanto Suliyanto
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 7 No 2 (2008): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

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Abstract

The aim of this research is to measure KPPI in Purbalingga Regency performance increase. Primary data was collected using proportional random sampling. Sample of this research consist of 325 respondents. The result of this research shown that KPPI in Purbalingga Regency was perform well to their society with gave satisfying service.
Pengaruh Kepercayaan, Kegunaan, Kemudahan, Privacy Risk, Time Risk, dan Financial Risk terhadap Minat Penggunaan Mobile Banking Bank Muamalat Cita Melasari; Agus Suroso; Ade Banani
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 25 No 1 (2018): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

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Abstract

Perkembangan teknologi informasi saat ini sangat diperlukan oleh sektor perbankan untuk memudahkan nasabah dalam bertransaksi. Di tengah persaingan bisnis yang sangat ketat, Bank Muamalat hadir memberikan layanan electronic channel, salah satunya yaitu mobile banking yang merupakan aplikasi inovatif terkini serta dapat memberikan keuntungan bagi nasabah dan pihak bank. Metode penelitian yang digunakan dalam pengambilan sampel adalah purposive sampling, yakni dilakukan dengan mengambil sampel dari populasi berdasarkan kriteria tertentu, dalam hal ini kriterianya adalah nasabah yang telah mengunduh aplikasi mobile banking Bank Muamalat. Adapun metode analisis yang digunakan adalah analisis faktor dan untuk pengujian hipotesisnya menggunakan analisis regresi berganda. Hasil penelitian menyimpulkan bahwa variabel kepercayaan, kegunaan, kemudahan, privacy risk , time risk, dan financial risk berpengaruh terhadap minat penggunaan mobile banking. Variabel kepercayaan, kegunaan, kemudahan, dan time risk berpengaruh parsial terhadap penggunaan mobile banking Bank Muamalat, sedangkan privacy risk dan financial risk tidak berpengaruh terhadap minat penggunaan mobile banking Bank Muamalat. Hal tersebut mengartikan bahwa semakin tinggi privacy risk dan financial risk yang terjadi akibat kesalahan dalam penggunaan aplikasi mobile banking tidak mempengaruhi minat penggunaan. Implikasi penelitian ini adalah risiko menjadi salah satu faktor yang dipertimbangkan oleh nasabah dalam membuat keputusan apakah akan menggunakan mobile banking atau tidak. Semakin tinggi risiko, maka nasabah akan mengurungkan minatnya untuk menggunakan mobile banking.
KAJIAN KUALITAS PELAYANAN BERDASARKAN ISO 9001:2000 CLAUSE 8: STUDI KASUS PADA INSTALASI FARMASI RSUD PROF. DR. MARGONO SOEKARJO Wiwiek Rabiatul Adawiyah
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 5 No 2 (2007): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

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Abstract

The study entitled An Analysis on Service Quality Based on ISO 9001: 2000 Clause 8 is aimed at evaluating the quality of service provided by Installation of Pharmacy at Prof Dr. Margono Soekarjo Hospital. The tools used for analysis are statistical quality control (SQC). Among the tools used are check sheet, pareto diagram, fishbone diagram, and control chart. The Data was analyzed by comparing the length of timerequired to serve customers, before and after process improvement. The conclusion obtained are: first, there has been improvement in the length of time required to serve customer from 75,8 to 41,2 minutes; second, the used of statistical quality control are efficient and effective in controlling the service quality at the Pharmaceutical Installation; Third, Control Chart is very useful for determining the specification line for the purpose of controlling; finally, Quality Circle members must continuously be educated on the tools used in ISO 9001: 2000 in order to improve work performance.
PREDIKSI NILAI OBLIGASI PEMERINTAH DAN RETURN BANK-BANK REKAP Indratmo Yudono
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 9 No 2 (2009): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

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Abstract

The research of the treasury bonds case study is entiled “The Prediction Value of Treasury Bonds and Return of The Recapitalized Banks”. It was aimed at predicting about value of the interest bearing bonds to find out the predictor of the growth of interest rate and value of bonds lag ; predicting about value of variable interest bearing bonds to find out the predictor of profit and loss sharing ; selecting the best model from the models applied in this research ; finding out and analyzing return of the recapitalized bank. The tested hypotheses of the research were : 1) the growth of interest rate and the sluggish value of bonds met the conditions of model to predict value of bonds, 2) profit and loss sharing met the conditions of model to predict value of bonds, 3) profit and loss sharing based on model was better than that of the interest based one, and 4) the return of the recapitalized banks tended to increase. The first hypotesis was tested by linier regression model, the second hypotesis was tested by linier regression model and linier log regression model ; Mac Kinnon, White dan Davidson (MWD) test was applied and the result showed that the condition did not met, the second hypotesis was continued to test by Log-log Invers (LLI) model,The third hypotesis was tested by ten criteria selecting model namely AIC, FPE, GCV, HW, RICE, SCHWARZ, SQWASQ, SHIBATA, PC, RVC, and the fourth hypotesis was tested by linier trend model. The study concluded the followings : 1) the growth of the interest rate and the sluggish value of bonds met the conditions of model to predict value of variable rate bonds, 2) profit loss sharing met the conditions of model the predict calue of variable rate bonds, 3) profit loss sharing based on model was better than that of the interest based one, 4) the return of the recapitulazed banks tended to increase.
PENGARUH EFEKTIVITAS IKLAN PESAING, ATRIBUT PRODUK, DAN PERILAKU MENCARI VARIASI TERHADAP PERILAKU PERPINDAHAN MEREK PRODUK INDOMIE Syamsul Hidayatullah; Dwiwiyati Astogini; Sumarsono Sumarsono
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 23 No 1 (2016): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

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Abstract

The research entitled “effect of competitor advertisement effectiveness, product attribute, and variety seeking behavior to brand switching behavior of Indomie. The aim of this research is to analyze the effect of competitor advertisement effectiveness, product attribute, and variety seeking behavior to brand switching behavior of Indomie to other brand. Data collection method use questionnaire with a sample 100 respondents from economics and business faculty of Jenderal Soedirman university students who have switched from Indomie to other instant noodle brand. The data is analyzed by using multiple linier regression, meanwhile the significance level use partial test (t test).The result shows that competitor advertisement effectiveness, product attribute, and variety seeking behavior have positive significant effect to brand switching behavior of Indomie. Based on this research, managers are recommended to increase the advertising frequency, increase the quality of product, do endorsement, expand the taste variety, and also give innovation to every detail of product or pricing in order to minimalize brand switching behavior of consumer.
INTEGRATING DISRUPTIVE INNOVATION, COMPETITIVE ADVANTAGE, AND BUSINESS NETWORKING CAPABILITY ON SMALL BUSINESS PERFORMANCE IN INDONESIA Sri Murni Setyawati; Monica Rosiana; Wiwiek Rabiatul Adawiyah
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 26 No 1 (2019): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (563.245 KB) | DOI: 10.20884/1.jp.2019.26.1.1423

Abstract

This study aimed at explaining the influence of disruptive innovation on business performance with competitive advantage as a mediator and networking capability as moderate. The tool of analysis used was Structural Equation Modelling (SEM). The sample size of this research was 120 owners and/or managers of Small and Medium Enterprises (SMEs) in Purwokerto areas. The result showed that disruptive innovation has a positive effect on both business performance and competitive advantage. The study supported the view that competitive advantage has a positive impact on business performance. Also, competitive advantage act as mediating variable on the relationship between disruptive innovation and business performance. Finally, the last hypothesis stated that networking as moderation variable of disruptive innovation to business performance was supported.
MAPPING AND ANALYSIS THE OPERATIONAL MANAGEMENT OF DIGITAL MULTIMEDIA PRODUCTS AT PT DIRECT VISION Daryono Daryono
Performance: Jurnal Personalia, Financial, Operasional, Marketing dan Sistem Informasi Vol 17 No 1 (2013): Performance
Publisher : Faculty of Economics and Business Universitas Jenderal Soedirman

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Abstract

Carrying the “Astro” brand, PT Direct Vision (“PT DV”) provides subscription-based television access for homes and commercial establishments. PT DV transmits up-to-the-minute information and the latest in local and international entertainment to its satellite in orbit, which returns the signal to the Southeast Asia region. The transmission can only be translated into audio video using a digital multimedia system (“DMS”) made up of an outdoor mini-satellite dish, a decoder, and a smart card. DMS products are manufactured abroad and imported to be distributed to new subscribers. The purpose of this Final Project is to evaluate the current distribution system of DMS products and suggest alternatives to promote cost efficiency in the logistical operations. Overall cost of distribution was considered relatively high and opportunities to lower cost can be attributed to better planning and key performance indicators. The process reference model was used as an approach to evaluate the current distribution system and to present alternatives for improvement. Of the proposed alternatives, major points for improvement include utilizing regional distribution centers, appointing a third party logistics service provider, optimizing economic order quantity, and establishing key performance indicators.

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